2011 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE DOOR LATCH INDICATOR FRACTURED, THE DOME LIGHTS WOULD NOT SHUT OFF, AND THE DOORS WOULD NOT UNLOCK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

LEAK FROM POWER TRANSFER UNIT 11/16/2012 #2 PTU STILL LEAKING AND FOUND METAL SHAVINGS #3 1/5/2015 TRANSMISSION SLIPPING NEEDED A NEW SEPARATOR PLATE AND NEW INTAKE GASKET AND BRAKE BOOSTER REPAIR. *TR

FOR THE THIRD TIME THE "DRIVER DOOR AJAR" WARNING LIGHT IS ILLUMINATED WHILE THE DOOR IS CLOSED AND PRESUMED LOCKED. THE DEALER MADE REPAIRS THE FIRST TWO TIMES AND NOW IS CHARGING ME AGAIN FOR THIS THIRD OCCURRENCE OF THE SAME ISSUE STATING THEY PREVIOUSLY ONLY CLEANED THE PART WHICH IS NOW DETERMINED TO NEED REPLACEMENT. MY TEENAGER OFTEN DRIVES THIS VEHICLE AND WE DO NOT KNOW IF THE DRIVER DOOR IS CLOSED OR LOCKED BECAUSE OF THE DEFECT IN THE WARNING SYSTEM. IT IS ABSURD THAT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY AS THE SALESMAN TOLD ME IT WAS AT TIME OF PURCHASE. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER CLOSING THE FRONT DRIVER SIDE DOOR, THE AJAR DOOR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE INTERIOR DOME LIGHT FAILED TO POWER OFF, CAUSING A GLARE WHILE DRIVING AT NIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/17/15*LJ UPDATED 06/18/2015 *JS

AFTER FUELING THE VEHICLE UP, WAS HEADING HOME FOR THE EVENING AND TRAFFIC LIGHT TURNED GREEN, WENT TO GO AND THE CARS BEHIND ME BECAME INPATIENT. THE FORD EDGE WAS ROLLING THROUGH THE TRAFFIC LIGHT AT LESS THAN @ 5 MPH. AFTER CLEARING THE TRAFFIC LIGHT INTERSECTION I WAS ABLE TO GET THE 2011 FORD EDGE INTO A THE NEAREST NEIGHBORHOOD. THIS WAS AT NIGHT TIME WITH MY THREE(3) YEAR OLD GRANDSON WITH ME. TOW TRUCK WAS DISPATCHED AND TAKEN TO THE NEAREST DEALERSHIP WHICH HAPPEN TO BE THE ONE THE FORD EDGE WAS PURCHASED FROM ON AUGUST 8, 2015. VEHICLE WAS PURCHASED FOR MY DAUGHTER SO THAT SHE COULD HAVE A RELIABLE MODE OF TRANSPORTATION FOR HER AND MY GRANDSON.WORK ORDER # 98983 FROM "DICK SMITH FORD" DATED JANUARY 5, 2015 AT A COST OF $95.00, AND THIS IS WITH ME HAVING AN EXTENDED WARRANTY. I NOTIFIED FORD MOTOR CORPORATION AS TO THE "THROTTLE BODY" BEING DEFECTIVE. I WAS INFORMED VIA E-MAIL THAT (NO RECALLS) HAVE BEEN ISSUED FOR THIS PROBLEM ON THE 2011 FORD EDGE. ON JANUARY 6, 2015 WHEN MY DAUGHTER WAS ON HER WAY TO WORK AT FORT JACKSON DURING THE 7:00 AM TRAFFIC AGAIN DEAD PEDAL WITH THROTTLE BODY. I NOTIFIED FORD MOTOR CORPORATION AGAIN, VIA E-MAIL AND TELEPHONE. I MADE IT CLEAR THAT I VALUE THE LIFE OF MY DAUGHTER AND GRANDSON AND IF THEY SHOULD HAVE A DEAD PEDAL WHILE ON THE HIGHWAY AT GREATER SPEEDS, WHAT WOULD HAPPEN IF THE VEHICLE BEHIND THEM WAS NOT PAYING ATTENTION, THEN WHAT. THAT'S WHEN CORPORATION WILL FIND THAT IT COST EFFECTIVE TO PAY OUT FOR A DEFECT ITEM ON A VEHICLE INSTEAD OF FIXING AS NEEDED SINCE IT IS A SAFETY ISSUE. CASE NUMBER WITH FORD MOTOR CORPORATION IS # { [XXX]}. VEHICLE IS CURRENTLY IN MY DRIVEWAY WITH A NEW "THROTTLE BODY" THAT I HAD ORDERED FROM A DEALERSHIP IN CAROLINA, PUERTO-RICO. PART NUMBER IS AS FOLLOWS (AT4Z-9E926B) AT MY EXPENSE. AT A COST OF $125.00 .GDS... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2011 FORD EDGE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON AFTER SHUTTING DOOR. IT ENDED UP BEING THE SENSOR IN THE FRONT PASSENGER DOOR AND FRONT DRIVERS DOOR. THE FRONT DRIVERS DOOR SENSOR WAS REPLACED TWICE IN 2013 AND ONCE IN 2014. THE PASSENGER SIDE DOOR WAS REPLACED IN 2014 AND IN JANUARY 2015. THE DOOR SENSOR ISSUE STARTED AT 34,000 MILES. WE ARE CURRENTLY AT AROUND 43,000 MILES AND THE DOOR SENSORS CONTINUE TO BE A MAJOR PROBLEM. REPLACING THE DRIVERS SIDE DOOR SENSOR 3 TIMES IN 2 YEARS AND THE PASSENGER SIDE DOOR SENSOR IN 2 YEARS AS WELL SHOULD NOT HAPPEN, ESPECIALLY ONLY DRIVING 9,000 MILES IN THOSE 2 YEARS. SOMETHING NEEDS TO BE DONE ABOUT THESE DOOR SENSORS THAT KEEP GOING OUT. FORD HAS SAID THERE IS NO PROBLEM, BUT THERE HAS TO BE AFTER ALL THESE REPLACEMENTS. *TR

THE DRIVER DOOR SAYS IT IS AJAR BUT ITS ACTUALLY SHUT. AND THE KEY FOB DOES NOT WORK TO UNLOCK THE DOORS WHEN YOU TOUCH THE SENSOR ON THE DOOR HANDLE. *TR

DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. WILL NOT ALLOW AUTOMATIC DOOR LOCKS TO LATCH. THIS IS A DANGER TO CHILDREN IN THE BACK SEAT. ALSO, WEARS OUT THE LIFE OF THE BATTERY. INTERIOR LIGHT STAY ON FOR 3 MIN AFTER DRIVING, THIS MAKES IT A HAZARD TO SEE WHEN DRIVING. *TR

THE DOOR AJAR WARNING APPEARS CONTINUOUSLY ON THE DASHBOARD EVEN WHEN THE DOOR HAS BEEN CLOSED. THIS PREVENTS THE DOORS FROM BEING LOCKED AND CAUSES THE DOME LIGHTS TO BE ON WHILE DRIVING CAUSING VISION ISSUES AT NIGHT. THE LIGHT ALSO STAYS ON WHEN THE CAR IS OFF WHICH RESULTS IN DRAINING THE BATTERY. *TR

-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CERTAIN AREAS OR AT NIGHT. -THE LATCH IS FAULTY AND I HAVE SEEN HUNDREDS OF OTHERS ONLINE WHO HAVE HAD THIS SAME PROBLEM WITH FORD EDGES. FORD NEEDS TO HAVE A RECALL ON THESE FAULTY LATCHES! *TR