2011 FORD EDGE Complaints

DRIVER SIDE DOOR AJAR WARNING STAYS ON. ONLINE RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM, AND SHOULD ABSOLUTELY LEAD TO A MANUFACTURER RECALL. *TR

BASE MODEL: IN FIRST WEEK OF AUGUST 2014, IT EXPERIENCED SUDDEN LOSS OF SPEED AND SEVERE VIBRATION WHILE DRIVING ON MAJOR THOUROUGHFARE STREET. IT WAS UNABLE TO BE DRIVEN AND COULD NOT BE MOVED OUT OF THE WAY. THE "WRENCH" SIGN CAME UP. AFTER TURNING IT OFF AND WAITING FOR ABOUT A 2-3 MINS, IT DID START LIKE NORMAL. WE BROUGHT TO THE DEALERSHIP THE SAME DAY. FIRST WE WERE TOLD THAT IT JUST NEEDS COMPUTER RESET AND WOULD COST $75, THEN THEY ULTIMATELY DID IT FOR FREE, WHILE PERFORMING 30K MILES SERVICES SAME DAY. THREE MONTH LATER I STARTED EXPERIENCING THE SAME ISSUE AGAIN. I CALLED THE DEALERSHIP AND WAS TOLD TO BRING IT IN. I DID NOT HAVE TIME FOR ABOUT A WEEK DUE TO TIGHT WORK SCHEDULE, BUT DURING THAT WEEK IT KEPT OCCURRING AGAIN, HAPPENED 3-4 TIMES. FINALLY WHEN IT WENT FOR SERVICE AT THE DEALERSHIP, THEY TOLD ME THAT IT IS THROTTLE ISSUE AND QUOTED ME ABOUT $800 TO FIX IT. UPON FURTHER INQUIRING WITH TECHNICIAN, HE TOLD THAT THIS IS NOT AN UNCOMMON ISSUE ON FORD VEHICLES. FORD ESCAPE AND FUSION HAVE BEEN RECALLED TO FIX IT UNDER EXTENDED WARRANTY FOR THE SIMILAR PROBLEM, BUT FORD EDGE HAS NOT BEEN STILL COVERED FOR THIS ISSUES. THERE IS A FUNDAMENTAL PROBLEM WITH HOW FORD HAS BEEN HANDLING THE ISSUE FOR THE EDGE. WHAT I HAVE FOUND THAT FORD HAS NOT ALLOWING / GIVING OUT SERVICE CENTER TO USE THE CODE TO EXPLORE THE BLACK BOX RIGHT AWAY IF THIS ISSUE COMES UP WHICH LEADS TO DELAY IN FINDING OUT WHAT EXACTLY IS WRONG WITH IT. THIS IS VERY DANGEROUS SITUATION. IF YOU ARE DRIVING ON MAJOR INTERSTATE OR MAKING A TURN, SUDDEN DECELERATION AND STALLING COULD BE LIFE THREATENING FOR THE ALL PASSENGERS IN THE CAR. NHTSA HAS DROPPED THE BALL BY NOT FORCING FORD TO RECALL FORD EDGE AND HAVE JUST ENFORCED CUSTOMER SATISFACTION PROGRAM INSTEAD OF RECALL. I HOPE THE NHTSA DOES NOT WAIT TILL THE FATALITIES ARE REPORTED. ( CAR IS UNDER MY WIFE'S NAME). *TR

HAD A DOOR AJAR FAULT(DRIVER DOOR). OPENED AND CLOSED DOOR SEVERAL TIMES, WOULD NOT GO OUT. YOU CAN NOT LOCK THE DOORS WHEN THIS HAPPENS. THIS FAULT OCCURS EACH TIME WE DRIVE THE VEHICLE. *TR

THE DRIVER DOOR LATCH HAS A SWITCH TO INDICATE IF THE DOOR IS OPEN OR CLOSED. THIS SWITCH IS FAILING AND INDICATING THAT THE DOOR IS AJAR REGARDLESS OF THE ACTUAL STATUS. THIS PREVENTS THE ABILITY TO LOCK THE CAR DOORS WHILE DRIVING THE VEHICLE, AND OBSCURES ALBEIT DOES NOT PREVENT THE ABILITY TO RECOGNIZE OTHER OPEN DOORS. DEALER INDICATES THAT THIS IS A COMMON ISSUE. *TR

THE DRIVERS SIDE DOOR ADJAR SENSOR IS MALFUNCTIONING EVEN WHEN THE DOOR IS FULLY CLOSED. WHEN THIS MALFUNCTION OCCURS, THE INTERIOR OVERHEAD LIGHT REMAINS LIT FOR 5-10 MINUTES AND IT CANNOT BE DISABLED. THIS IS ESPECIALLY PROBLEMATIC DURING NIGHT DRIVING, BECAUSE IT MAKES IT EXTREMELY DIFFICULT TO SEE THE ROAD AND SURROUNDING ENVIRONMENT WHILE THE LIGHT IS ON. THE FIRST TIME THE PROBLEM OCCURRED, FORD CLEANED THE CONTACTS AND IT FIXED THE ERROR FOR 6 MONTHS AND THE REPAIR WAS $148.50 WHEN IT APPEARED AGAIN, FORDS SOLUTION WAS TO REPLACE THE ENTIRE ASSEMBLY AND THE COST OF THIS 2ND REPAIR WAS $340.00. NOT ONLY HAVE THESE BEEN EXPENSIVE REPAIRS, IT MUST BE COMPLETED BECAUSE IT CREATES A DANGEROUS DRIVING EXPERIENCE AND THERE IS NO WAY TO DEACTIVATE THE SENSOR. THIS IS A FLAW IN THE DESIGN AND SHOULD BE RECALLED. *TR

THE DOOR AJAR LIGHT STARTED COMING ON AND IS NOW ON CONSTANTLY. SINCE THE DOOR AJAR LIGHT WON'T GO OFF MY CONSOLE LIGHT STAYS ON AS WELL. I HAVE FOUND NOTHING TO FIX THIS ISSUE EXCEPT FOR COMPLETELY REPLACING IT. IT'S NOT A CHEAP FIX. *TR

THE DOOR AJAR SWITCH DOES NOT WORK. WHAT THIS HAS DONE TO THE VEHICLE IS THE INTERIOR LIGHTS STAY ON IN THE CAR WELL AFTER IT HAS BEEN TURNED OFF. THE VEHICLE ALSO WILL NOT TURN THE INTERIOR LIGHT OFF WHEN RUNNING UNLESS YOU ARE IN DRIVE AND MOVE FORWARD. THE DANGER IS IN REVERSING AT NIGHT. THE LIGHTS DO NOT GO OUT WHATSOEVER IN REVERSE AND MAKES IT VERY DIFFICULT TO SEE AT NIGHT WHEN IN REVERSE. WE HAVE ALMOST HIT A PERSON, A CAR AND A FEW POLES WITH THIS LIGHTING STAYING ON. NOT ONLY DOES IT POSE A THREAT FOR A CRASH OR HITTING OTHER VEHICLES IT ALSO KILLS THE BATTERY IN THE VEHICLE. THIS SHOULD NOT BE AN ISSUE IN A VEHICLE THIS NEW. PLEASE DO SOMETHING ABOUT THIS THE LIGHTING THAT STAYS ON WILL GET SOMEONE HURT BECAUSE THE DRIVER CANNOT SEE WHERE THEY ARE REVERSING TO INTHE DARK. *TR

DRIVING ALONG AND THE CAR LOST POWER, WRENCH LIGHT CAME ON. WE SHUT CAR OFF AND IT STARTED AND WE RESUMED DRIVING. THE NEXT DAY IT HAPPENED 5 TIMES. CALLED FORD AND THEY WERE NO RECALLS BUT IF YOU LOOK ON LINE THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE WHICH CAN CAUSE SOMEONE'S LIFE! I BELIEVE THIS SHOULD BE A RECALL BY FORD. I CALLED FORD AND RECEIVED A CASE NUMBER [XXX] THE PART (THROTTLE) COST 600 TO FIX SINCE IT WAS NOT COVERED. I HOPE THAT THERE IS NO FATALITIES WITH THIS ISSUE BEFORE FORD RECOGNIZES IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

READ DRIVER SIDE DOOR LATCH SENSOR SAYS THAT THE DOOR IS AJAR AND IT IS CLEARLY NOT. IT USED TO WORK BY OPENING AND CLOSING A FEW TIMES, BUT NOW HAS COMPLETELY FAILED. IT HAS BECOME A SAFETY ISSUE AS THE LOCKS WILL NOT ENGAGE WHILE DRIVING AS THE INTERIOR LIGHTS DON'T GO OFF EITHER. *TR

THE DOOR AJAR LIGHT ON THE DASH, WHILE THE DOOR IS CLOSED, FOR THE DRIVERS SIDE REAR DOOR WILL NOT SHUT OFF. THE AUTOMATIC LOCKS WILL NOT ENGAGE AND THE DOME LIGHTS AND VARIOUS PARKING LIGHTS ON THE VEHICLE TURN OFF AND ON AT ALL HOURS OF THE DAY AND NIGHT WHILE CAR IS PARKED TAXING THE BATTERY. I ENDED UP HAVING TO BUY A NEW BATTERY OVER TIME. *TR