2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- OKLAHOMA CITY, OK
I WAS DRIVING MY 2011 FORD EDGE DOWN A BUSY HIGH TRAFFIC AREA GOING 45 MPH AND MY CAR STARTED SHAKING THE TOOL LIGHT CAME ON THE DASHBOARD AND IT JUST STOPPED IN THE MIDDLE OF THE ROAD, SOMEONE ALMOST REAR ENDED ME PEOPLE WERE HONKING, I STILL HAD ALL POWER BUT MY ACCELERATION JUST STOPPED, PULLED OVER TO THE SIDE WITH THE EMERGENCY FLASHES ON TURNED THE CAR OFF AND SAT FOR A MINUTE I RESTARTED IT AND DROVE IT HOME, IT DID THE EXACT SAME THING TWO DAYS LATER. I CALLED MY EXTENDED WARRANTY COMPANY AND PROCEEDED TO TAKE IT TO THE DEALERSHIP. I TOLD THEM AFTER DOING RESEARCH I THOUGHT IT WAS THE THROTTLE BODY. THEY CHECKED IT OUT AND SAID IT WAS A BAD MASS SENSOR, FIXED IT AND SAID I WAS GOOD TO GO. I PICKED UP THE CAR AND TWO DAYS LATER IT DID THE SAME THING, CAR SHOOK, TOOL LIGHT CAME ON, THEN I LOST ACCELERATION, COASTED INTO A PARKING LOT, HAPPENED 2 MORE TIMES AGAIN. I TOOK IT BACK TO THE DEALERSHIP THEY SAID NO CODES WERE COMING UP SO THEY COULDN'T FIX ANYTHING. I SAID WELL OBVIOUSLY SOMETHING IS WRONG, I SUGGESTED THE THROTTLE BODY THEY SAID NO CODES CAME UP, NOTHING THEY CAN DO, AGAIN I SAID SOMETHING IS WRONG ITS NOT SAFE TO DRIVE! HE SAID UNLESS THE CODE COMES UP FORD WILL NOT LET THEM REPLACE ANYTHING. I ASKED HIM WHAT THE SOLUTION IS HE HAD NOTHING. HE SAID UNLESS IT HAPPENS WHILE THEY TEST DROVE IT THERE IS NOTHING THEY CAN DO. SO IM STUCK WITH A FAULTY CAR WITH NO SOLUTIONS. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- AMARILLO, TX
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR REMAINED ILLUMINATED AND THE AUTOMATIC DOOR LOCK SYSTEM FAILED TO FUNCTION PROPERLY. ALSO, THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE DOME LIGHT TO STAY ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 29,513.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- REDMOND, WA
I HAVE HAD SEVERAL INCIDENTS WITH THE DRIVER DOOR AJAR SENSOR WHICH CAUSE THE INTEIOR LIGHT TO RENAIB O WHILE DRIVING OR PARKING. I HAVE CLEANED THE SENSOR A FEW TIMES BUT IT SEEMS TO BECOME AN ISSUE. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- WENTZVILLE , MO
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL CAUSING THE DOME LIGHT TO REMAIN ON WHILE OPERATING THE VEHICLE. THE CONTACT INDICATED THAT THE VISIBILITY WAS DIMINISHED WHEN THE DOME LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR AJAR SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- SENECA, SC
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD EDGE- PITTSBURG, KS
SLOWING AT A STOP AND DEPRESSED BRAKES. BRAKES DID NOT ENGAGE PEDAL BECAME VERY HARD TO PUSH VEHICLE ROLLED THROUGH STOP. LET OFF BRAKE AND DEPRESSED AGAIN AND BRAKES SLOWLY ENGAGED. THIS HAPPENED SEVERAL TIMES BEFORE I COULD GET HOME TO PARK VEHICLE. DID NOT HAPPEN AT HIGHER SPEEDS ONLY 30MPH AND BELOW. CHECKED BRAKE FLUID LEVEL, OK. PULLED WHEEL AND BRAKE PADS WERE FINE. WILL BE CONTACTING DEALER TO SEE IF SERVICE ADVISOR'S HAVE BEEN ISSUED. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LAKE CHARLES, LA
DOOR LATCH AJAR SWITCH LIGHT SAYS PASSENGER DOOR IS NOT CLOSE WHEN IT IS CLOSE, INTERIOR LIGHT WILL NOT GO OFF. AND DOORS WILL NOT LOCK AS LONG AS IT SAYS DOOR IS AJAR. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- COLORADO SPRINGS, CO
I HAVE A 2011 FORD EDGE AND AT 70,000 MILES, MY DOOR AJAR LIGHT STAYS ON EVEN THOUGH MY DOOR IS CLOSED. I CAN'T LOCK MY DOORS WHILE I'M DRIVING WHICH WORRIES ME SINCE I HAVE A 5 MONTH OLD BABY. MY BATTERY DIES BECAUSE MY INTERIOR LIGHTS STAY ON DUE TO THE DOOR BEING "AJAR". I'VE ALSO HEARD THAT MY AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT IF MY INTERIOR LIGHTS ARE ON. THAT'S A SCARY THOUGHT! I'VE BEEN TOLD THAT THE SENSOR TO THE LATCH IS JUST DIRTY AND THAT IT NEEDS TO BE CLEANED OFF WHICH WOULD COST ME $450! THEN THEY SAID THAT THEY COULD JUST REPLACE IT. THIS IS RIDICULOUS! FORD NEEDS TO FIX THIS PROBLEM! I'VE ALWAYS LOVED FORD, BUT AFTER OWNING THIS VEHICLE AND HAVING THIS SILLY ISSUE, I DON'T THINK I'LL BE BUYING ANOTHER FORD AGAIN!!! *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- PETALUMA, CA
DRIVER'S & LEFT BACK DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. SOME NOISE APPEARS WHEN HANDIN OUT THE STEERING. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- HOUSTON, TX
DURING DRIVING MY 2011 FORD EDGE THE ENGINE STALLED WITHOUT WARNING. THE STALL OCCURRED AT AN APPROXIMATE DRIVING SPEED OF 30 MPH IN THE MIDDLE OF THE ROADWAY. A LIGHT DEPICTING A WRENCH SHOWN ON THE INSTRUMENT CLUSTER DISPLAY ALONG WITH A MESSAGE TO CONSULT MANUAL. AT THE TIME THIS HAPPENED, I TURNED OFF THE CAR AND RESTARTED IT TO SEE IF I COULD GET IT GOING AGAIN BEFORE I GOT HIT BY A CAR. THE CAR DID START AND THEN DROVE NORMALLY. I LOOKED IN THE MANUAL AND FOUND THE WRENCH ICON TO INDICATE A POWERTRAIN DEFECT. SINCE THIS WAS A DRIVING HAZARD, I HAD IT TOWED TO THE DEALER. THE ONBOARD COMPUTER WAS ACCESSED AND THE CODE C-P2111 WAS DIAGNOSED. I WAS TOLD THAT THIS WAS A DEFECTIVE THROTTLE BODY AND THAT IT WOULD BE REPLACED. A NEW PART WAS INSTALLED AND I HAVE DRIVEN THE CAR APPROXIMATELY 250 MILES AND IT SO FAR HAS NOT REPEATED THE SAME STALLING. IT DOES NOT, HOWEVER, MAINTAIN CONSISTENT RPMS WHILE IDLING. A COUPLE OF TIMES THEY DIPPED DOWN LOW ENOUGH THAT I THOUGHT THE CAR WAS GOING TO DIE AT A TRAFFIC LIGHT. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY COULD FIND NOTHING WRONG. I DISAGREE--I DIDN'T HAVE THIS PROBLEM PRIOR TO THE INSTALLATION OF THE THROTTLE BODY. I AM MAKING THIS COMPLAINT BECAUSE THIS ISSUE IS A SEVERE PROBLEM THAT COULD CAUSE SOMEONE TO LOSE THEIR LIFE IF THE CAR STALLED ON THE FREEWAY. WHEN IT STALLS, THE CAR DOESN'T SLOWLY COAST ALONG, IT ABRUPTLY STOPS. THIS MAY BE THE SAME PART THAT IS IN OTHER FORD VEHICLES FOR WHICH A RECALL HAS BEEN MADE, BUT SO FAR THERE HAS BEEN NO BULLETIN ON THE FORD EDGE FOR THE THROTTLE BODY DEFECT. *TR
Source: NHTSA WEB SITE