2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 FORD EDGE- INDIANAPOLIS, IN
CAR ALMOST SHUTS DOWN, YOU CAN DRIVE IT AT 1 MPH OR RESTART & IT WORKS FINE. ENGINE LIGHT DOES COME ON. HAD IT TOWED TO DEALERSHIP & THEY COULDN'T FIND ANYTHING WRONG. WE ARE BOTH HANDICAP, IT'S ARE ONLY CAR & SHUTS OFF DAILY. DEALERSHIP CAN NOT DO ANYTHING UNLESS WE BRING IT, TAKE A MECHANIC WITH US & IT HAPPENS WHILE HE IS IN THE CAR!! *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LINCOLN, NE
"PASSENGER DOOR AJAR" INDICATOR INTERMITTENTLY COMES ON AND REQUIRES SEVERAL HARD DOOR SLAMS TO REMOVE IT. ASIDE FROM BEING VERY ANNOYING, THIS IS A POTENTIAL SAFETY ISSUE FOR THE FOLLOWING REASONS; 1. WHEN THE DOOR AJAR INDICATOR IS ON, THE DOORS WILL NOT AUTOMATICALLY LOCK AND CANNOT BE LOCKED MANUALLY, 2. THE INTERIOR DOME LIGHT COMES ON AND CANNOT BE TURNED OFF. THIS IS ESPECIALLY HAZARDOUS AT NIGHT. 3. I HAVE BEEN TOLD THE AIRBAGS WILL NOT DEPLOY IF THE DOOR AJAR INDICATOR IS ON. THIS ISSUE HAS APPARENTLY BEEN A PROBLEM FOR SEVERAL YEARS FOR FORD AND THE PROBLEM HAS NOT BEEN CORRECTED. THERE ARE MANY POSTS AND YOU TUBE VIDEOS ADDRESSING THE PROBLEM. I PLAN TO HAVE THE DEALER REPLACE THE SENSOR, BUT I MAINTAIN THAT THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THE DEVICE. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LOWELL, NC
DRIVER DOOR AJAR LIGHT STAYS ON CONSTANTLY MAKING THE VEHICLE UNABLE TO LOCK DOORS AUTOMATICALLY AND MANUALLY. ALSO, INTERIOR LIGHTS STAY ON LONGER MAKING NIGHT DRIVING UNSAFE AS WELL AS RISK FOR BATTERY DYING. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- SNOHOMISH, WA
THE DOOR AJAR WARNING LIGHT WILL NOT GO OFF EVEN IF THE DOOR IS CLOSED, WHICH MAKES THE INTERIOR LIGHTS STAY ON WHILE DRIVING WHICH IS A HAZARD AT NIGHT TIME, CREATES LOW VISIBILITY, HARD TO SEE THE ROAD. ALSO THE DOORS LOCK AND UNLOCK SPORADICALLY BECAUSE OF THE MALFUNCTIONING SENSOR. SEVERAL PEOPLE I KNOW WITH THE SAME VEHICLE HAVE HAD THE SAME PROBLEM WITH THEIRS. SEEMS LIKE FORD IS CASHING IN ON THE 600.00 REPAIR TO FIX THE MALFUNCTIONING LIGHT.... AT THE DRIVERS EXPENSE, MONETARY EXPENSES AND SAFETY EXPENSES. NOT OK. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- DUBLIN, OH
AS MANY OTHER FORD EDGE OWNERS HAVE REPORTED, THE DOOR AJAR WARNING IS ILLUMINATED AND DOORS WILL NOT LOCK. DOOR IS SHUT BUT CONTINUES TO DO THIS. *TR
Source: NHTSA WEB SITE -
-
2011 FORD EDGE- DALLAS, TX
THE LATCH SENSOR TELLING THE CAR THAT THE DOOR IS AJAR IS STICKING. IT WON'T ALLOW THE DOORS TO LOCK BECAUSE IT THINKS THE DOOR IS STILL AJAR. THE INTERIOR LIGHTS STAY ON WHICH ALSO DRAIN THE CAR'S BATTERY. THE FACT THAT MY CAR DOORS WON'T LOCK AS A RESULT OF THIS SENSOR ISSUE IS A SAFETY ISSUE FOR ALL THAT ENCOUNTER IT. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- PORTSMOUTH, RI
THE DOOR LATCH SENSOR MALFUNCTIONS CAUSING THE INSTRUMENT PANEL TO ANNOUNCE THAT THE DOOR IS AJAR EVEN THOUGH ALL FOUR DOORS ARE SHUT CORRECTLY. IF YOU CANNOT MAKE THE MESSAGE GO AWAY BY REOPENING AND SHUTTING THE DOOR, THEN THE DOORS WILL NOT LOCK ONCE THE VEHICLE IS IN MOTION AND THE DOME LIGHTS WILL REMAIN ILLUMINATED. ALSO, THE BIGGEST DANGER IS THAT THE LATCH CAN MALFUNCTION WHILE DRIVING CAUSING THE DOORS LOCKS TO UNLOCK WHILE DRIVING AT HIGH RATES OF SPEED. THIS IS CONCERNING GIVEN THAT MY DAUGHTER RIDES IN THE BACK SEAT. THIS HAS CAUSED BATTERY TO BE DRAINED. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- WOODBURY, MN
MY 2011 FORD EDGE WITH 28,000 MILES JUST DROPPED OUT OF THE THREE YEAR WARRANTY AND THE DOOR AJAR WARNING CAME ON AFTER SHUTTING MY CAR DOOR AND WOULD NOT GO OUT. THE DOOR WAS SHUT, BUT THE SENSOR STILL INDICATED THE DOOR WAS NOT CLOSED. AS A RESULT THE AUTO DOOR LOCK WOULD NOT ENGAGE AND INTERIOR LIGHTS STAYED ON. THIS PROBLEM GOT WORSE OVER TIME AND NOW THE DOOR AJAR INDICATOR NEVER SHUTS OFF. THIS IS A BIG SAFETY ISSUE IN THAT THE DOORS DO NOT LOCK AS THEY SHOULD AND IF THE DOOR DOES HAPPEN TO BE AJAR YOU WOULD NEVER KNOW. I BELIEVE THERE IS AN EXISTING SERVICE BULLETIN(TSB 14-0011) ON THIS, BUT IT SHOULD REALLY BE A RECALL BECAUSE IT APPEARS TO BE A PRETTY COMMON PROBLEM WITH MANY FORDS. I GUESS FORD IS WAITING FOR SOMEONE TO FALL OUT OF A MOVING CAR AND GET HURT BEFORE THEY ISSUE A RECALL. INSTEAD FORD HAD ME PAY OVER 600.00 TO FIX THE ISSUE JUST OUT OF WARRANTY. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- OVERLAND PARK, KS
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE CAR SUDDENLY JERKED AND QUICKLY LOST SPEED, AND THE WRENCH LIGHT CAME ON. I ATTEMPTED TO PRESS THE GAS PEDAL, HOWEVER NOTHING REACTED, THE CAR WOULDN'T ACCELERATE. AFTER TURNING ON THE HAZARD LIGHTS, I WAS ABLE TO CREEP TO THE SHOULDER AND ON THEN ONTO THE OFF-RAMP WHERE I RESTARTED THE CAR. INITIALLY EVERYTHING WORKED; I WAS ABLE TO ACCELERATE, BUT SHORTLY AFTER THE JERKING/LOSS OF SPEED HAPPENED AGAIN. AFTER CALLING MY HUSBAND TO MEET ME WHERE I WAS STRANDED, I CALLED MY INSURANCE COMPANY TO ACTIVE ROADSIDE ASSISTANCE. OUR CAR WAS TOWED TO A LOCAL FORD SHOP WHERE THEY TOLD US THAT OUR ELECTRONIC FUEL THROTTLE FAILED AND HAD TO BEEN REPLACED AT JUST ABOUT $900 (PLUS THE TOW). *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- GEORGETOWN, MA
DOOR AJAR SIGNAL COMES ON DASH SIGNALING DRIVERS DOOR IS NOT CLOSED. ALL DOORS WILL NOT LOCK AND DOME LIGHTS STAYS ON. RECLOSING DOOR DOES NOT CHANGE STATUS. *TR
Source: NHTSA WEB SITE