2011 FORD EDGE Complaints

ENGINE STALL, LOW OIL PRESSURE LIGHT COMES ON AND LOOSE STEERING CONTROL AND BRAKES.....VERY UNSAFE AND DANGEROUS!! I AM VERY UNSATISFIED WITH FORD RIGHT NOW. I HAVE SEVERAL ISSUES WITH THIS VEHICLE RIGHT NOW AND AM NOT HAPPY!!!! *TR

THROTTLE BODY KEEPS FAULTING OUT AND LOOSING POWER TO THE VEHICLE ACCELERATION. CAUSING ME A LOT OF TROUBLE AND I AM A SINGLE FATHER TRYING TO RAISE FOR KIDS. I AM VERY UPSET WITH FORD RIGHT NOW!! *TR

DRIVING IN RESIDENTIAL AREA @ 35MPH. WRENCH LIGHT CAME ON, CAR WOULD NO LONGER ACCELERATE AND WAS COASTED TO THE SIDE OF THE ROAD. CAR WAS TURNED OFF AND THEN BACK ON AND WAS ABLE TO BE DRIVEN WITHOUT PROBLEM. SAME EVENT PREVIOUSLY DESCRIBED OCCURRED AGAIN.1.5HRS LATER. THIS EVENT HAPPENED AT A LIGHT THAT HAD JUST TURNED GREEN AND THE CAR HAD TO BE STOPPED IN A TURN LANE, TURNED OFF AND BACK ON, CAUSING A DISTURBANCE IN TRAFFIC PATTERNS. AT THIS POINT, THE DEALERSHIP WAS CALLED AND NOTIFIED THAT I WAS BRINGING THE CAR IN FOR IMMEDIATE SERVICE. THE CAR THEN SHUT OFF AGAIN AND MY HUSBAND AND I DECIDED IT WAS NOT SAFE FOR ME TO TRAVEL 25MI TO DEALERSHIP WHERE CAR WAS PURCHASED. WE WENT TO THE NEAREST FORD DEALERSHIP,APPROX.5 MI AWAY. IN ROUTE TO NEAREST DEALERSHIP ON INTERSTATE GOING 65MPH THE CAR SHUT OFF. I WAS ABLE TO GET THE CAR OVER ON THE SHOULDER TO STOP THE ENGINE.THE AREA WHERE MY CAR CAME TO A STOP WAS RIGHT AROUND A BLIND BEND IN THE ROAD. THE CAR WAS RESTARTED AND I DROVE FORWARD WHILE STILL ON THE SHOULDER IN HOPES THAT I WOULD BE ABLE TO GET AROUND THE BEND IN THE ROAD AND BE ABLE TO SAFELY ACCELERATE AND MERGE BACK INTO TRAFFIC WITHOUT DOING SO BLINDLY. I EXITED THE INTERSTATE ONTO SECONDARY ROADS LESS THAN 1MI LATER. THE CAR SHUT OFF 4 MORE TIMES WHILE DRIVING TO THE DEALERSHIP. ONE OF THESE TIMES WAS IN THE MIDDLE OF A HIGH TRAFFIC INTERSECTION WHICH INVOLVED 3 LANES OF TRAFFIC EACH WAY. MY VEHICLE WAS SERVICED AND RETURNED TO ME THAT EVENING. THROTTLE BODY WAS REPLACED,COSTING$693.LESS THAN 1MI FROM THE DEALERSHIP THE CAR WOULD NO LONGER ACCELERATE AND CAME TO A COMPLETE STOP WHILE IN THE TURN LANE OF AN INTERSECTION DURING HIGH VOLUME TRAFFIC HRS. IT WOULD NOT RESTART. DEALERSHIP NOTIFIED, THEIR TOW SERVICE ESTIMATED 90MIN WAIT. LOCAL POLICE NOTIFIED DUE TO MAJOR DISRUPTION IN TRAFFIC & FEAR OF SAFETY. WAITED 45MIN, THEN HAD CAR TOWED AT MY EXPENSE.

THE DOOR SENSOR ERRONEOUSLY INDICATES DOOR AJAR. THIS PREVENTS THE DOOR LOCKS FROM ACTUATING AND ALLOWS CHILDREN TO ACCIDENTALLY OPEN DOOR WHEN MOVING. ALSO THE DOME LIGHTS STAY ON AT HOURS OF DARKNESS, IMPEDING VISIBILITY. *TR

WHILE DRIVING MY 2011 FORD EDGE IN HEAVY TRAFFIC IT SUDDENLY LOSS ALL ACCELERATION DROPPING DOWN TO A CRAWL. THIS LOSS OF SPEED ALMOST CAUSED THE VEHICLE BEHIND ME TO CRASH INTO MY REAR END. I HAD TO COAST TO THE SIDE OF THE ROAD, TURN MY CAR OFF AND THEN RESTART. IT TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY WHICH THEY ARE HAVING ISSUES WITH. IT IS BEING RECALLED ON SOME FORD MODELS BUT NOT ON THE EDGE. I THINK THAT THIS IS CRAZY. IF THEY KNOW THEY HAVE AN ISSUE WHY NOT FIX IT ON ALL MODELS. THANK GOODNESS I WAS LUCKY ENOUGH THAT THE DRIVER BEHIND ME WAS PAYING ATTENTION. IF THIS HAD HAPPENED ON THE INTERSTATE IT COULD HAD SERIOUSLY INJURED SOMEBODY. I HOPE THAT THE NHTSB LOOKS INTO THIS BEFORE SOMEONE GETS KILLED. *TR

WHILE DRIVING MY 2011 FORD EDGE IN HEAVY TRAFFIC IT SUDDENLY LOSS ALL ACCELERATION DROPPING DOWN TO A CRAWL. THIS LOSS OF SPEED ALMOST CAUSED THE VEHICLE BEHIND ME TO CRASH INTO MY REAR END. I HAD TO COAST TO THE SIDE OF THE ROAD, TURN MY CAR OFF AND THEN RESTART. IT TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY WHICH THEY ARE HAVING ISSUES WITH. IT IS BEING RECALLED ON SOME FORD MODELS BUT NOT ON THE EDGE. I THINK THAT THIS IS CRAZY. IF THEY KNOW THEY HAVE AN ISSUE WHY NOT FIX IT ON ALL MODELS. THANK GOODNESS I WAS LUCKY ENOUGH THAT THE DRIVER BEHIND ME WAS PAYING ATTENTION. IF THIS HAD HAPPENED ON THE INTERSTATE IT COULD HAD SERIOUSLY INJURED SOMEBODY. I HOPE THAT THE NHTSB LOOKS INTO THIS BEFORE SOMEONE GETS KILLED. *TR

WHILE DRIVING MY 2011 FORD EDGE IN HEAVY TRAFFIC IT SUDDENLY LOSS ALL ACCELERATION DROPPING DOWN TO A CRAWL. THIS LOSS OF SPEED ALMOST CAUSED THE VEHICLE BEHIND ME TO CRASH INTO MY REAR END. I HAD TO COAST TO THE SIDE OF THE ROAD, TURN MY CAR OFF AND THEN RESTART. IT TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY WHICH THEY ARE HAVING ISSUES WITH. IT IS BEING RECALLED ON SOME FORD MODELS BUT NOT ON THE EDGE. I THINK THAT THIS IS CRAZY. IF THEY KNOW THEY HAVE AN ISSUE WHY NOT FIX IT ON ALL MODELS. THANK GOODNESS I WAS LUCKY ENOUGH THAT THE DRIVER BEHIND ME WAS PAYING ATTENTION. IF THIS HAD HAPPENED ON THE INTERSTATE IT COULD HAD SERIOUSLY INJURED SOMEBODY. I HOPE THAT THE NTSB LOOKS INTO THIS BEFORE SOMEONE GETS KILLED. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH WARNING LIGHT AND THE AWD OFF WARNING MESASGE ILLUMINATED AS THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT SHORTLY AFTER THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000. PAM UPDATED 12/30/14*LJ THE CONSUMER STATED SINCE REPORTING THE FAILURE THE VEHICLE WAS REPAIRED. IT WAS FOUND THAT THE THROTTLE BODY WAS THE CAUSE OF THE FAILURE. UPDATED 9/25/15 *JS

WHILE DRIVING IN POWAY AT 45 MPH WITH ONLY LESS THAN A ONE MINUTE WARNING OF AN ORANGE COLOR WRENCH LIGHT SHOWING UP. MY FORD EDGE LOST ALL POWER 100% INCLUDING BRAKES, ACCELERATOR YOU NAME IT THE POWER WAS LOST. SO I THEN TOOK IT TO THE DEALERSHIP ON 10/7/2014 AFTER THEY HAD IT FOR 2 FULL DAYS. THEY SAID WE CANNOT DETERMINE WHAT IT WAS THE SERVICE MAN EVEN STATED THAT THEY ATTACHED IT TO DIAGNOSTIC COMPUTER AND WERE UNABLE TO DETERMINE WHAT WAS WRONG. THEN GAVE ME PAPERWORK AND TOLD ME IF IT HAPPENS AGAIN TO BRING IT BACK AND SURE ENOUGH IT DID ON 10/15/14 WHILE I WAS ON THE 52 FREEWAY THE SAME THING. PLEASE HELP ME AND MY FAMILY HAVE FORD ADDRESS THIS PROBLEM THIS CAR IS UNSAFE FOR MY FAMILY AS WELL AS OTHERS ON THE ROAD THERE IS NO TELLING WHEN ALL POWER IS GOING TO BE LAST 100%. *TR

WHILE DRIVING ON THE 56 FREEWAY WITH ONLY LESS THAN A ONE MINUTE WARNING OF A ORANGE COLOR WRENCH ON THE LEFT SIDE OF THE WHEEL WHICH WENT ON. I LOST ALL POWER TO MY 2011 FORD EDGE INCLUDING BRAKE, ACCELERATOR YOU NAME IT NO POWER WHAT SO EVER. I WAS SO LUCKY I WAS ABLE TO MAKE IT TO THE SHOULDER VERY SCARY. I HAVE OWNED MANY CARS, BUT NEVER EXPERIENCES SOMETHING SO SCARY. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME WAS ON 10/6/2014. BOTH TIMES I TOOK IT TO MY LOCAL FORD DEALERSHIP LOCATION THE FIRST TIME THEY HAD MY CAR FOR 2 FULL DAYS AND WERE UNABLE TO DETERMINE THE PROBLEM. THE SECOND TIME I PICKED UP MY CAR AFTER 1 FULL DAY AND I WAS INSTRUCTED THAT THEY CONTACTED FORDS MAIN OFFICE REGARDING THIS MATTER. I WAS TOLD ON THE PHONE BY STAFF THAT I CAN COME AND PICK UP MY CAR, BUT I WILL NEED TO HAVE A COMPUTER ATTACHED TO IT. I SAID WHILE WHY CANT YOU JUST KEEP THE VEHICLE UNTIL YOU FIND THE PROBLEM AND GIVE ME A RENT A CAR. "MY LOCAL DEALERSHIP SAID ABSOLUTELY NOT". I PICKED IT UP AT 420PM ON 10/17/14 THEY GAVE ME NO PAPERWORK LIKE THEY DID WHEN I DROPPED IT OFF, BUT GAVE ME INSTRUCTIONS ON HOW TO USE THIS COMPUTER THING THEY INSTALLED IN MY CAR. WITH THE FOLLOWING INSTRUCTIONS I WAS TO HIT THE RED BUTTON WHEN MY CAR RUNS FUNNY, OR LOOSES POWER. I CAN ONLY PRESS IT 4 TIMES NO MORE THAN 4 TIMES. I TOLD THE STAFF MEMBER AT THE LOCAL DEALERSHIP THAT INSTRUCTED ME THAT I AM SCARED. EVENTHOUGH, MY LOCAL FORD DEALERSHIP KNOWS THAT I AM SCARED THEY STILL RELEASED THE CAR TO ME! PLEASE HELP OUR FAMILY WITH THIS MATTER REGARDING THE SAFETY OF THE 2011 FORD EDGE. *TR