2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - VIERA, FL

    WHILE DRIVING THROUGH AN INTERSECTION, VEHICLES STALLED. "AWD FAIL" LIGHT EXHIBITED. TURNED OFF IGNITION AND RESTARTED. SECOND EVENT, SAME CIRCUMSTANCES, AGAIN HAD TO COAST TO SIDE OF INTERSECTION TO RESTART. SAME INDICATIONS. TOOK TO DEALERSHIP AND DIAGNOSED AS THROTTLE BODY FAILURE. HAD TO BE REPLACED. CONCERNS: (1) SAFETY (2) THROTTLE BODY SHOULD NOT BE FAILING WITH THIS FEW MILES (3) FORD FORUM INDICATES THAT THIS IS A RECURRING ISSUE WITH OTHER FORD EDGE VEHICLES. BUT THERE HAS BEEN NO RECALL OR EXTENDED WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LOGAN, UT

    DOOR AJAR SWITCH WENT OUT ON FRONT DRIVER DOOR LAST YEAR WAS UNDER ELECTRICAL WARRANTY BUT NOW THE REAR LEFT DOOR HAS DONE THE SAME THING. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - ALEXANDRIA, VA

    THIS IS THE FOURTH OCCURRENCE OF THIS SITUATION. THE FIRST THREE TIMES, I HAVE TAKEN IT TO THE DEALER AND THEIR RESPONSE IS THAT THEY CANNOT REPLICATE THE PROBLEM. THE PROBLEM IS THE VEHICLE WILL SHUT OFF WHILE IN MOTION. IT DOES NOT MATTER THE SPEED, THE WEATHER CONDITIONS, THE AMOUNT OF GAS, THE WEIGHT OF THE KEYS IN THE IGNITION. I HAVE TRIED EVERYTHING TO ENSURE THE ISSUE WILL NOT HAPPEN, YET, IT CONTINUES. THE CAR SHUTS OFF, POWER STEERING IS UNAVAILABLE, THE COMPUTER SYSTEM GOES BLANK, THE TOOL LIGHT COMES ON THE LEFT SIDE OF MY DASH, AND THE VEHICLE BEGINS TO SPUTTER. LUCKILY, ALL FOUR TIMES I HAVE BEEN ABLE TO GET OVER AND SHUT THE CAR OFF. I THEN RESTART AND DRIVE TO THE DEALER. THIS IS EXTREMELY DANGEROUS AND COULD POTENTIALLY BE FATAL, DEPENDING ON THE SURROUNDINGS. I HAVE BEEN TO THREE DIFFERENT DEALERSHIPS AND NO ONE WILL HELP ME. THE FORD CORPORATE OFFICES HAVE BEEN UNHELPFUL, SUGGESTING THAT THE NEXT TIME THIS HAPPENS, I SHOULD CALL A TOW TRUCK. I SHOULD NOT HAVE TO WAIT FOR THE NEXT TIME IN A DANGEROUS SITUATION LIKE THIS. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - DUNEDIN , FL

    DRIVER DOOR AJAR LIGHT REMAINS ON EVEN AFTER DOOR HAS BEEN CLOSED NUMEROUS TIMES. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MONTCLAIR, VA

    I WAS DRIVING MY VEHICLE UP A SLIGHT GRADE AT 40MPH APPROXIMATELY 5PM ON A THURSDAY. ALL OF A SUDDEN, THE POWER TO THE ENGINE ABRUPTLY CAME TO A SIGNIFICANT DROP IN SPEED. ALL THE WAY DOWN TO 1MPH. I PRESSED ON THE ACCELERATOR, AND THE ENGINE HAD NO RESPONSE. THE CAR KEPT MOVING FORWARD, BUT ONLY THE MAX SPEED OF 1MPH. THE ENGINE WAS RUNNING/SOUNDING ROUGH AND WAS SLIGHTLY SHAKY. MY VEHICLE APPEARED TO BE RUNNING NORMALLY ALL DAY AND THERE WERE NO PRIOR WARNINGS INDICATING THE CAR NEEDED TO BE TAKEN TO THE DEALER. AS SOON AS THE VEHICLE ABRUPTLY LOST ALL THAT POWER, THE LITTLE YELLOW WRENCH SYMBOL (INDICATING POWERTRAIN/AWD ISSUES) APPEARED AND THE WORDS NO AWD. I HAVE NEVER EXPERIENCED THIS BEFORE. THIS IS A HUGE SAFETY CONCERN AND I WAS EXTREMELY LUCKY (AS WELL AS MY TWO PASSENGERS) THAT THIS DID NOT OCCUR ON A MAJOR HIGHWAY OR THERE WAS MANY CARS RIGHT BEHIND ME. THIS VERY WELL COULD HAVE RESULTED IN A MAJOR CRASH!!! ESPECIALLY IF I WAS GOING 65MPH ON OUR MAJOR HIGHWAYS WITH HEAVING TRAFFIC. THANKFULLY, I WAS LESS THAN .5 MILES FROM HOME AND MANAGED TO GET HOME WITHOUT INCIDENT. I PARKED MY VEHICLE IN FRONT OF THE HOUSE. I TURNED OFF THE ENGINE AND WAITED A MINUTE AND RESTARTED IT. THE ENGINE SEEMED TO RUN HEAVY AT FIRST, THEN IDLED DOWN. I PUT IT IN DRIVE AND IT MOVED FORWARD AND I DROVE IT ABOUT 1-2 FEET AND PUT IT IN REVERSE. IT SEEMED TO BE FINE. I HAVE NOT DROVE IT SINCE, NOR WILL I UNTIL THE MATTER IS RESOLVED. I AM HAVING IT TOWED TO THE FORD DEALERSHIP. I AM NOT GOING TO RISK THAT HAPPENING AGAIN UNTIL THE ISSUE(S) ARE RESOLVED. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - PAWLET, VT

    MY EDGE DRIVING ALONG ABOUT 35MPH AND WARNING LITE CAME ON AWD OFF W/A WRENCH LITE, QUICK JERK THEN UNABLE TO ACCELERATE. WAS ABLE TO GET TO SIDE OF ROAD @ 1MPH ENGINE WAS SHAKING CAR STALLED. SAT FOR ABOUT 15/20MIN STARTED RIGHT UP.. BUT KNOW ALSO HAVE A VERY LOUD HUMMING NOISE. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - WILMINGTON, NC

    WHILE DRIVING DOWN A BUSY 4 LANE ROAD IN WILMINGTON NC, THE SERVICE POWERTRAIN ENGINE LIGHT CAME ONE. AT THAT POINT, THERE WAS NO LONGER ANY POWER TO THE WHEELS OF THE VEHICLE. THE ONLY THING THAT COULD BE DONE WAS TO STEER TO THE MEDIAN AND SHUT DOWN THE CAR. THIS CREATED A VERY DANGEROUS CONDITION IN WHICH THE DRIVER WAS UNABLE TO ACTIVELY CONTINUE SAFELY TO THE SIDE OF THE ROAD. WHEN THE CAR WAS RESTARTED, THE ERROR WAS CLEARED. NO CODE WAS SUBSEQUENTLY AVAILABLE TO BE PULLED. AT A LATER POINT, THE CODE WAS PULLED WHILE, ONCE AGAIN IN LIMP MODE ON THE SIDE OF THE ROAD. THE CODE PULLED WAS P2111. THIS ERROR, WHEN ACTIVE, CREATES A VERY DANGEROUS CONDITION AND SHOULD BE ADDRESSED BY FORD. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LIVERMORE, CA

    THIS IS THE SECOND TIME I HAVE EXPERIENCED A COMPLETE LOSS OF ACCELERATION. I BROUGHT MY CAR TO LOCAL FORD DEALER ABOUT A MONTH AGO AND THEY INSTALLED A SOFTWARE UPDATE AND SAID THAT SHOULD FIX THE PROBLEM BUT THE PROBLEM OCCURRED AGAIN TODAY. LUCKILY BOTH TIMES I WAS IN A PLACE WHERE I WAS ABLE TO PULL OFF THE ROAD. THESE ARE THE SYMPTOMS: 1. SUDDEN AND COMPLETE LOSS OF ACCELERATION WHILE TRAVELING AT SPEED 2. WRENCH ICON SHOWED UP ON THE DASHBOARD DISPLAY 3. COASTED TO STOP AND APPLIED BRAKE (CAR BEGAN TO SHAKE) 4. SHIFTED TO PARK AND SHUT CAR OFF 4. RESTARTED CAR AND EVERYTHING BACK TO NORMAL. THE PROBLEM IS THAT FORD STATES THEY CANNOT REPLICATE IT AND ONCE THE CAR HAS BEEN RESTARTED THE WRENCH ICON AND PROBLEM GO AWAY. THEY SAY THAT ONCE THE WRENCH ICON GOES AWAY THE COMPUTER DOESN'T STORE THE ERROR CODE AND THEREFORE WILL NOT SHOW THEM THE PROBLEM. THEY TELL YOU TO DRIVE THE CAR TO THE DEALER WHILE THE WRENCH ICON IS STILL ON THE DASHBOARD BUT THAT WOULD BE IMPOSSIBLE UNLESS IT HAPPENED RIGHT NEXT TO THE DEALER. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - QUEEN CREEK, AZ

    DRIVER DOOR AJAR ALERT SENSOR KEEPS COMING ON AND DOES NOT GO OFF WHICH DOES NOT ALLOW FOR AUTO LOCK ONCE IN DRIVE AND LEAVES DOME LIGHTS ON. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - COLUMBUS, OH

    AFTER STARTING THE VEHICLE, THE POWER STEERING PUMP WAS MAKING A SQUEALING NOISE AND THE STEERING WAS SLUGGISH. AFTER ABOUT 15 MINUTES, THE SQUEALING NOISE STOP AND THE STEERING FELT NORMAL. THE SAME THING HAPPENS EVERY TIME DURING A COLD START. *TR

    Source: NHTSA WEB SITE