2009 FORD EDGE Complaints
View complaints related to 2009 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2009 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 FORD EDGE- TRINITY, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KARL FLAMMER FORD, 41975 US-19, TARPON SPRINGS, FL 34689 (888) 901-5275) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS OF AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 FORD EDGE- BRENTWOOD, TN
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 FORD EDGE- TAMPA, FL
TAKATA RECALL. DEALERSHIP AND FORD MOTOR COMPANY HAVE NO INFORMATION ON AVAILABILITY OF THE REPLACEMENT AIR BAGS, OR, AT LEAST THEY SAY THE HAVE NO INFORMATION. YET CHRYSLER CORPORATION ADVERTISES THAT THEY HAVE REPLACEMENT AIR BAGS AND WANT THEIR CUSTOMERS TO MAKE APPOINTMENTS TO GET THE REPLACEMENT COMPLETED. THIS TELLS ME THAT THE BAGS ARE AVAILABLE AND FORD'S CLAIMS SHOULD BE INVESTIGATED.
Source: NHTSA WEB SITE -
2009 FORD EDGE- CARROLLTON, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD FRISCO (6850 HIGHWAY 121, FRISCO, TX 75034; 972-763-5523) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/24/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 FORD EDGE- TUCSON, AZ
WHEN DRIVING MY 2009 FORD EDGE WITH UNDER 46,000 MILES, THE BRAKE PEDAL HAS A SPONGY FEEL AND IT BECOMES QUITE DIFFICULT TO USE THE BRAKE AT TIMES. IT ALSO MAKES A HISSY OR SQUEALING NOISE. AT TIMES IS VERY, VERY HARD TO PRESS THE BRAKE DOWN TO STOP THE CAR. MY HUSBAND TOOK THE VEHICLE TO AN INDEPENDENT AUTO REPAIRMAN. HE SAID THE BRAKE BOOSTER WAS BAD. IT HAD FAILED. MY HUSBAND TALKED WITH AN INDEPENDENT AUTO REPAIR PERSON. HE SAID I HAD A BAD BRAKE BOOSTER. MY HUSBAND CALLED THE FORD DEALER AND AFTER RUNNING THE VIN NUMBER, HE WAS TOLD THAT MY CAR DID NOT QUALIFY FOR A RECALL. THE BRAKE BOOSTER HAS FAILED. THE CAR HAS UNDER 46,000 MILES ON IT. I HAVE IT SCHEDULED TO BE REPAIRED AT MY OWN EXPENSE AS THIS IS A DANGEROUS DRIVING SITUATION. WHY DID FORD HAVE AN EXTENDED WARRANTY COVERAGE FOR THE 2007-2008 AND 2010-2015 EDGE MODELS BUT OMITTED THE 2009 MODELS?
Source: NHTSA WEB SITE -
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2009 FORD EDGE- ROCKPORT, TX
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COMMERCIAL MOTOR COMPANY IN ARANSAS PASS, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 FORD EDGE- HOLLYWOOD, FL
"TAKATA RECALL" - RECALL WAS JUNE 2016 AND KEEP CALLING FORD AND STILL CANNOT FIX IT. THEY CAN BUILD NEW CARS AND MAKE MONEY BUT NOT FIX A VERY BAD PROBLEM OF CARS THEY ALREADY MADE MONEY ON, WHICH IS NOT RIGHT. THEY SHOULD BE HELP ACCOUNTABLE TO DO A FIX THAT'S DANGEROUS THAN BRINGING NEW CARS OFF THEIR ASSEMBLY LINE!!!!
Source: NHTSA WEB SITE -
2009 FORD EDGE- HILTON HEAD ISLAND, SC
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FORD ON MARCH 17, 2017 DESCRIBING AN "ISSUE" REGARDING POTENTIAL METAL FRAGMENTS IN THE AIRBAGS. I TRIED TO GET THE AIRBAGS REPLACED IN CLEVELAND, AT LIBERTY FORD. WE MOVED TO HILTON HEAD IN THE SPRING OF 2017 AND I HAVE SINCE TRIED TO GET THE AIRBAGS REPLACED, ON NOVEMBER 6, 2017 AT O.C. WELCH FORD IN HARDEEVILLE, SC. NEITHER DEALERSHIPS WILL REPLACE THE AIRBAGS BECAUSE THEY STATE THE REPLACEMENT AIRBAGS ARE "NOT AVAILABLE" AND THAT FORD WILL SEND ME A LETTER ADVISING ME WHEN PARTS ARE AVAILABLE. PART OF THE PROBLEM MAY BE THAT I DID NOT BUY MY 2009 FORD EDGE AT A DEALERSHIP. I BOUGHT IT WHILE I WAS STATIONED IN LANDSTUHL, GERMANY WITH THE NAVY. I BOUGHT IT THROUGH OVERSEAS MILITARY SALES AND PICKED THE CAR UP AT A DEALERSHIP IN PARMA OH AFTER IT WAS SHIPPED THERE. THIS SHOULDN'T HAVE ANY BEARING ON FORD REPLACING MY AIRBAGS, BUT PERHAPS IT DOES.
Source: NHTSA WEB SITE -
2009 FORD EDGE- POWHATAN, VA
2009 FORD EDGE. CONSUMER WRITES IN REGARDS TO SAFETY AIRBAG RECALL. *LD THE CONSUMER STATED THE AIRBAG RECALL EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 11/22/2017*JS UPDATED 12/7/2017*JS *JS *TR
Source: CONSUMER LETTER -
2009 FORD EDGE- WAYNE, MI
TAKATA RECALL IN JULY OF 2016 I RECEIVED NOTICE THAT MY PASSENGER SIDE AIR BAG WAS UNDER RECALL IT HAS A TAKATA AIR BAG. I HAVE CALLED AND COMPLAINED TO FORD MOTOR CO. I HAVE RECEIVED NO RESPONSE AND THE AIRBAG IS STILL IN MY CAR. THEY ASSURE ME THAT THERE IS NO REASON FOR ALARM. THEY HAVE NO REPLACEMENT AT THIS TIME I CALL THE DEALERSHIP AT LEAST ONCE A MONTH TO CHECK.
Source: NHTSA WEB SITE