2010 FORD EDGE Complaints

BEGAN HEARING AIR WHEN BRAKE PEDAL WAS PRESSED. SPONGY FEELING WHEN USING THE BRAKE. MECHANIC SAID THE BRAKE BOOSTER NEEDED TO BE REPLACED FOR THE PRICE OF $687.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT BRAKE OR STOP UNLESS THE BRAKE PEDAL WAS PUMPED. THE CONTACT DROVE TO MCREE FORD (2800 GULF FWY, DICKINSON, TX 77539, (832) 769-0200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A POWER BOOSTER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,452. *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES STARTED TO BECOME LOOSE AND THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKES LOST POWER. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO HEARD A WHISTLING NOISE COMING FROM THE BRAKE PEDAL. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK PROPERLY AND TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES WOULD NOT STOP THE VEHICLE. THE CONTACT'S SPOUSE HAD TO USE EXCESSIVE FORCE AND PUMP THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO KINGS AUTO MALL (9555 KINGS AUTO MALL WAY, CINCINNATI, OH 45249, (513) 686-0220) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,926.

I BOUGHT THIS VEHICLE FROM A FORD DEALERSHIP IN 2011 AND IT HAS BARELY 76000 MILES AND SINCE MAY 2019 IT'S BEEN FAILING THE BREAK BOOSTER THAT'S WHAT THE MECHANIC SAID AND IT'S VERY DANGEROUS I CAN'T STOP THE VEHICLE EVEN A LOWER SPEED, THE BREAK PEDAL IS HARD TO PRESS ITS VERY DANGEROUS!! EVEN HAVING 2 KIDS ON THE CAR VERY UNSAFE TO DRIVE AT THIS POINT. I HOPE YOU CAN HELP US

KNOWN ISSUE CUSTOMER SATISFACTION PROGRAM 13N02 FOR FAILED BRAKE BOOSTER. OURS FAILED AND FORD STATES IT IS NOT COVERED. CAR IS UNDER 10 YEARS OLD AND UNDER 150,000 MILES. THEIR OWN PROGRAM STATES THESE BRAKE BOOSTERS FAIL ON THIS MAKE, MODEL AND YEAR YET THEY GET AWAY WITHOUT FIXING IT DUE TO MY VIN FALLING OUTSIDE THE COVERED VEHICLES. NOT SURE HOW A KNOWN SAFETY ISSUE LIKE THIS THAT LEADS TO UNSAFE DRIVING WHILE THE PROBLEM DEVELOPS AND IS REALIZED IS NOT MANDATED INTO A RECALL. IT IS SLIGHTLY NOTICABLE AT FIRST SO WE KEPT DRIVING THE VEHICLE. AFTER A NUMBER OF CLOSE CALLS DUE TO THE BRAKES NOT APPLYING WHEN PRESSING THE BRAKE PEDAL, WE TOOK IT IN TO NORTH COUNTRY FORD IN COON RAPIDS MN AND THEY CONFIRMED THE BRAKE BOOSTER NEEDS TO BE REPLACED.

FRONT BRAKES HISS AND MAKE SINGING SQUEAL...DO NOT DEPRESS FULLY THEN GO ALL THE WAY TO THE FLOOR. ALMOST HIT 5 CARS BUT EACH TIME STEERED OFF RIGHT AND ENDED UP MID INTERSECTION ON A RED LIGHT. HEARD IT IS A POWER BOOSTER ISSUE. ALSO AIR BAGS WERE RECALLED. DEALER SAYS NO.

RECALL FOR BRAKE BOOSTER. WAS TOLD NOT FOR MY VIN? SAME PART FOR RECALL (13N02)WITHIN WARRANTY OF 150K MILES. $1500 COST TO REPAIR OUT OF POCKET? DRIVING ON HIGHWAY AND BRAKES WERE HARD COULDN'T STOP FINALLY KICKED IN AND CAR SHAKED VIOLENTLY BEFORE STOPPING.WAS TOLD BOOSTER FAILURE CAUSED BREAK ROTORS AND CYLINDER DAMAGE.

THE BRAKE BOOSTER IS FAILING, CAUSING ME TO NEARLY READ END PEOPLE. THE PEDDLE IS VERY HARD AND NEEDS TO BE PUSHED TO THE FLOOR IN ORDER TO STOP. FORD HAS A CUSTOMER SATISFACTION WARRANTY ON THIS PART HOWEVER, FORD HAS DECLINED SERVICE, STATING THAT THE WARRANTY HAS EXPIRED. I WANT THIS PART REPLACED AT NO CHARGE TO ME.