2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- BALLWIN, MO
THE "DOOR AJAR" SENSOR HAS STOPPED WORKING TWICE NOW (REPLACED AT 32,000 MILES AND NOW NOT WORKING AGAIN AT 60,000). SIDE EFFECTS OF THIS INCLUDE HAVING THE DOME LIGHT STAY ON, NOT BEING ABLE TO USE THE EXTERIOR KEYPAD LOCK TO LOCK THE DOOR (A SECURITY HAZARD FOR PEOPLE WHO COMMONLY USE THAT FEATURE) AND EXCESSIVE BATTERY WEAR. ALSO, POSSIBLY THE MOST SEVERE HAZARD, THE DRIVER COULD GET USED TO THE WARNING, IF NOT REPAIRED, AND NOT RECOGNIZE WHEN THE DOOR OR ANOTHER IS *LEGITIMATELY* AJAR. IGNORING THE WARNING COULD CAUSE POTENTIALLY DEVASTATING RESULTS. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- CLIFTON, VA
MY PASSENGER SIDE WHEELS HIT A SNOW HIDDEN POT HOLE AND SCRATCHED BOTH WHEEL COVERS. WHEN I WENT TO MY FORD DEALER TO PURCHASE TWO NEW WHEEL COVERS I WAS TOLD THAT THEY WERE NOT "COVERS" (HUB CAPS) AT ALL, RATHER THEY WERE "CHROME FOIL COVERED PLASTIC" BONDED TO THE WHEEL RIM. ONE CAN NO LONGER SIMPLY REPLACE A $25 - $50 WHEEL-COVER (HUB CAP) TO KEEP A FORD VEHICLE LOOKING NEW. YOU HAVE TO PURCHASE THE ENTIRE WHEEL. THE REPLACEMENT COST IS $860 PLUS REMOUNTING COSTS; ABOUT $1000 FOR EACH WHEEL. I LEFT THE DEALERSHIP FEELING CHEATED! MY ORIGINAL SALES INVOICE LISTS THE WHEELS AS "CHROME CLAD" AND THIS IS OBVIOUSLY MISLEADING! THE SALES STAFF SAID TO WAIT FOR AN "AFTER MARKET" SOLUTION. FORD EXECUTIVES OFFERED NO HELP SAYING THEY DO NOT COVER DAMAGE DUE TO WEATHER CONDITIONS AND TO CONTACT MY INSURANCE COMPANY! MY ARGUMENT REMAINS.. IN ORDER FOR THE WHEELS TO BE DAMAGED SO EASILY, THEY ARE OBVIOUSLY COMPRISED OF SUB-STANDARD MATERIAL. THE ALUMINUM FOIL MY WIFE USES IN OUR KITCHEN IS STRONGER THAN FORD'S "CHROME CLAD" WHEELS. I PRIDE MYSELF IN MAINTAINING MY VEHICLES IN "LIKE NEW" CONDITION. FORD HAS LOST ME AS A LIFETIME CUSTOMER BECAUSE OF THEIR APPARENT LACK OF CONCERN FOR THE POTENTIAL UPKEEP COSTS TO THE CONSUMER. THEY SEEM MORE INTERESTED IN SAVING WEIGHT AND MANUFACTURING COSTS AND I CAN'T HELP BUT WONDER WHAT ELSE THEY CUT CORNERS ON? *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- CORRYTON, TN
WHEN DEPRESSING BRAKES WHILE PULLING INTO PARKING SPACE, BRAKES BECAME EXTREMELY STIFF AND HAD TO STAND ON THEM TO STOP BARELY MISSING CAR PARKED IN SPACE TO MY FRONT, ALSO WHEN COMING TO A STOP AT A STOP LIGHT CAR WAS VERY DIFFICULT TO GET SLOWED DOWN TO A STOP. CALLED LOCAL SERVICE TECH AND DESCRIBED ISSUE AND WAS TOLD BRAKE BOOSTER WOULD NEED TO BE REPLACED AND UNFORTUNATELY IT IS ON BACKORDER. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- WOODHAVEN, NY
DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE CLOSED AND LIGHTS STAY LID ,ALARM WON'T ACTIVATE PROPERLY. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LOS ANGELES , CA
THE "DOOR IS AJAR" (LEFT REAR) WARNING LIGHT IS ON EVEN THOUGH THE LEFT REAR DOOR IS PROPERLY CLOSED AND LOCKED. *TR
Source: NHTSA WEB SITE -
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2011 FORD EDGE- AUBURN, KS
MY VEHICLE ALL OF SUDDEN SLOWED DOWN TO A COAST WOULD NOT ACCELERATE, YELLOW ICON WRENCH APPEARED. TOOK TO THE SHOP WAS GOING TO COST OVER $600 TO REPLACE THROTTLE BODY MY MAKE AND MODEL NOT UNDER WARRANTY. WAS TOLD THAT WE COULD CLEAN THE THROTTLE BODY AND THAT COULD FIX THE PROBLEM. AFTER A MONTH OF CLEANING, VEHICLE THROW A CODE P2111. THROTTLE BODY COMPLETE WENT OUT. ORDERED PART ONLINE COST ONLY $150. THIS NEEDS TO BE COVERED UNDER WARRANTY. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- AVON LAKE, OH
THE DRIVER SIDE DOOR AJAR INDICATOR STAYS ON, EVEN AFTER NUMEROUS FIRM SLAMS OF THE DRIVER - THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND ALSO ANNOYS WHILE DRIVING. DOOR IS SECURELY SHUT AND LOCKED AND INDICATOR CONTINUES TO STAY ON. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LORE CITY, OH
DRIVER'S REAR DOOR IS GIVING THE "REAR DOOR AJAR" ALERT. THE DOOR IS CLOSED YET THE ALERT STAYS ON. IT WILL CAUSE THE INTERIOR LIGHTS AND THE REAR VIEW MIRROR LIGHTS TO STAY ON WHEN THE VEHICLE IS TURNED OFF. I HAVE BEEN ABLE TO GET IT TO GO OFF BY SLAMMING THE DOOR, BUT THIS IS GETTING TO BE A PROBLEM AS WELL AS IT DOESN'T ALWAYS GO OFF AND I HAVE TO TURN THE EDGE BACK ON THEN CLICK "OK" ON THE ALERT THAT SHOWS ON THE DASH. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LIVERMORE, CA
WHILE MERGING ONTO FREEWAY SUDDENLY LOST ABILITY TO ACCELERATE. WRENCH ICON CAME ON DASH DISPLAY. WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY. TURNED CAR OFF, TURNED BACK ON AND WAS ABLE TO DRIVE THE CAR NORMALLY AGAIN. I AM HOPING THERE IS A FIX FOR THIS PROBLEM AS IT WAS VERY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- PORT ST. LUCIE, FL
MY VEHICLE ALL OF A SUDDEN SLOWED DOWN TO A COAST AND WOULD NOT ACCELERATE. A YELLOW ICON APPEARED AND INFORMED ME THAT I NEEDED TO TAKE THE VEHICLE IN TO THE DEALER ASAP, THERE IS A MALFUNCTION IN THE VEHICLE'S AWD SYSTEM. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OF THE CAR. THE CAR THEN STARTED AND I WAS ABLE TO GET HOME. WHEN I BROUGHT THE CAR OVER TO THE DEALERSHIP I GOT HIT WITH A $1,000 BILL, FOR THE PART (THROTTLE BOX CONTROLLER) $475, LABOR $120, RE PROGRAMMING THE COMPUTER $130, FUEL INJECTOR CLEANING $159 AND OIL CHANGE $75. MY CAR IS ALMOST THREE YEARS OLD AND I TAKE GOOD CARE OF IT. IT IS NOT ACCEPTABLE THAT AN ELECTRICAL COMPONENT'S PART AND LABOR REPLACEMENT COST IS $1000 IN LESS THAN THREE YEARS. *TR
Source: NHTSA WEB SITE