2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- SALISBURY, MD
THE PASSENGER DOOR AJAR WARNING LIGHT COMES ON WHEN THE DOOR IS PROPERLY SHUT. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON UNTIL YOU BEGIN DRIVING THE CAR. IN ONE INSTANCE THE LIGHT WOULD NOT GO OFF AFTER PARKING THE CAR, SHUTTING ALL DOORS AND LOCKING THE CAR. THE LIGHT STAYED ON OVERNIGHT AND DRAINED THE BATTERY. WE HAVE SINCE PULLED THE FUSE TO ELIMINATE THE LIGHT PROBLEM. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND IT APPEARS TO BE HAPPENING TO MANY PEOPLE. THIS SHOULD BE RECALLED AND FIXED BY FORD. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- SALISBURY, MD
I WAS DRIVING 25 MILES PER HOUR ON A MAJOR ROADWAY AND FOR NO REASON THE CAR LOST ACCELERATION. THE ENGINE BEGAN TO SHAKE AND GASP. AFTER I LOST POWER TO THE ENGINE I COULD ONLY DRIVE ONE MILE AN HOUR TO TRY TO GET OFF THE ROAD IN HEAVY TRAFFIC. I DID NOT GET IN AN ACCIDENT BUT IT COULD HAVE EASILY HAPPENED. A YELLOW WARNING WRENCH ICON APPEARED. I TURNED OFF THE CAR. I RESTARTED THE CAR AND THE PROBLEM RESOLVED. I TOOK IT TO A REPAIR SHOP AND THEY CLEANED THE THROTTLE BODY BECAUSE NO ERROR CODES WERE FOUND AND IT WAS DIRTY. IT HAPPENED AGAIN ONE WEEK LATER WHEN I WAS TRAVELING 50 MILES PER HOUR. I TRIED TO DRIVE TO A DEALERSHIP TO KEEP THE WRENCH ICON ON BUT THE CAR STALLED. I RESTARTED AND THE PROBLEM RESOLVED BUT I CONTINUED TO A FORD DEALERSHIP. ONCE AGAIN THERE WAS NO CODE. I HAVE RESEARCHED THIS ON THE INTERNET AND IT IS HAPPENING TO OTHERS AS WELL. THIS IS VERY DANGEROUS AND I AM LUCKY IT DID NOT CAUSE AN ACCIDENT. THIS SHOULD BE RECALLED AND REPAIRED BY FORD. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- VICTORIA, TX
ACTUALLY HAPPENED TWICE. ONCE AT 60 MPH AND AGAIN AT ABOUT 15MPH. THE CAR IMMEDIATELY DECELERATES ON ITS OWN AS IF IT IS NOT GETTING GAS. THE "WRENCH" ICON COMES ON. WHEN THE CAR IS TURNED OFF AND RESTARTED, IT FUNCTIONS NORMALLY. SEVERAL SIMILAR INSTANCES REPORTED ON INTERNET. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- MANSFIELD, TX
PASSENGER DOOR AJAR ALARM HAS CAME ON AND WILL NOT TURN OFF EVEN THOUGH DOOR IS CLOSED. WE ALREADY HAD BACK HATCH JAM FIXED ONCE. PASSENGER ALARM WILL GO OFF BY ITSELF WHILE YOU ARE DRIVING OR IF YOU STOP AFTER 5 MILES AND OPEN THEN CLOSE DOOR. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- MANSFIELD, TX
WAS AT A LIGHT MAKING A LEFT HAND TURN WHEN ALL OF A SUDDEN SEEMED TO HAVE LOST POWER. ENGINE WAS ON BUT STEPPED ON GAS AND VEHICLE WOULD NOT GO. ALMOST GOT HIT BY ON COMING CAR. THIS HAPPENED A COUPLE OF TIMES BUT HAS NOT DONE IT IN A WHILE. VERY DANGEROUS! *TR
Source: NHTSA WEB SITE -
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2011 FORD EDGE- MENOMONIE, WI
THE DRIVERS DOOR AJAR WARNING MESSAGE DISPLAYS WHEN THE DOOR IS FULLY CLOSED DUE TO A FAULTY DOOR LATCH ASSEMBLY. DOORS WILL NOT AUTO LOCK WHILE DRIVING AND CANNOT BE LOCKED USING THE LOCK SWITCH ON THE DOOR PANEL OR WITH THE KEY PAD ON THE OUTSIDE OF THE DOOR. IN ORDER TO LOCK THE DOORS THEY MUST BE EITHER MANUALLY LOCKED OR LOCKED USING THE KEY FOB. ISSUE WAS INTERMITTENT AT 34000 MILES AND AT 37500 MILES THE DOOR LATCH ASSEMBLY FULLY FAILED. FORD INFORMED ME THAT THEY WILL ONLY COVERS THE REPAIR IF WITHIN 3 YEARS OR 36000 MILES OF PURCHASING THE VEHICLE AND WILL NOT OFFER ANY ASSISTANCE WITH THE REPAIR. THE DEALER INFORMED ME THAT THIS IS A COMMON PROBLEM, BUT WITHOUT A RECALL CANNOT OFFER ANY COMPENSATION FOR THIS ISSUE. I'M NOT AWARE OF ANY PUBLICIZED SAFETY ISSUES ASSOCIATED WITH THIS PROBLEM, BUT HOPE THAT AN INVESTIGATION IS PERFORMED TO ENSURE THAT THERE ARE NOT ANY. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- RIVERSIDE, RI
I BEGAN TO ACCELERATE AT A INTERSECTION WHEN MY VEHICLE SUDDENLY AND WITHOUT WARNING LOST POWER TO THE WHEELS. THE ENGINE REMAINED ON BUT BEGAN TO SPUTTER. A YELLOW WRENCH APPEARED ON THE DASHBOARD SAYING THAT THE AWD HAD TURNED OFF. I TURNED THE ENGINE OFF AND IT RESTARTED WITH SOME DIFFICULTY. A FEW DAYS LATER THE SAME ISSUE OCCURRED AGAIN BUT NOW WONT RUN MORE THAN A FEW HUNDRED YARDS WITHOUT RECURRING. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- ROCK CAVE, WV
I HAD JUST PURCHASED MY 2011 FORD EDGE SEL DRIVING IT FOR THE FIRST TIME AFTER DRIVING IT HOME. I WAS DRIVING ON A TWO LANE HWY WHEN I LOST POWER, A WARNING CAME UP ON THE DASH AWD OFF WITH THE LITTLE TOOL BESIDE IT. I HAD TO COAST OFF TO THE SIDE OF THE ROAD AND THANKFULLY THERE WAS A PLACE TO PULL OVER. I WAITED A FEW MINUTES THEN RESTARTED THE CAR AND IT DROVE FINE UNTIL 1 WEEK LATER WHILE I WAS DRIVING ON THE INTERSTATE IT DID THE EXACT SAME THING, THE CAR SHUT DOWN AGAIN. I DID MAKE IT TO THE SIDE OF THE ROAD THIS TIME IT DID NOT WANT TO START SO I WAITED ALITTLE LONGER AND TRIED AGAIN AND IT DID START BACK UP. I PULLED OUT AND LESS THAN 1/2 MILE DOWN THE ROAD IT SHUT DOWN AGAIN. I MANAGED TO GET IT TO THE SIDE OF THE ROAD TURNED EVERYTHING OFF RESTARTED IT AGAIN. ALL OF THIS HAPPENED AT NIGHT WITH JUST ME AND MY SON, WE WERE SCARED TO DEATH . I DID MAKE IT HOME THAT NIGHT. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND WAS TOLD THAT THEY COULDN'T SEE ME UNTIL 1 WEEK AND 2 DAYS LATER. I TOOK IT TO THE DEALERSHIPS SERVICE DEPT TODAY AND WAS TOLD THAT THEY CAN'T HELP ME WITH MY CAR SINCE IT IS A FORD AND THEY ARE A CHEVY DEALER AND I NEED TO TAKE IT TO THEIR FORD DEALERSHIP. I SHOULD HAVE BEEN TOLD THIS BEFORE I DROVE AN UNSAFE CAR 45 MINUTED DOWN THE ROAD. AFTER COMPLAINING TO THE SALESMAN WHO SOLD ME THE CAR , THEY ARE GOING TO TAKE IT TO THE FORD SERVICE DEPT FOR ME (ITS 3HRS FROM MY HOUSE) BUT THAT IS NOT UNTIL NEXT WEEK. I AM STUCK WITH AN UNSAFE CAR TO DRIVE THAT I JUST PURCHASED AND HAVEN'T EVEN MADE THE FIRST PAYMENT . *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- MONTICELLO, FL
I WAS DRIVING ALONG ON A 2 LANE HIGHWAY WHEN ALL OF A SUDDEN I HAD NO POWER IN THE GAS PEDAL, AND AN ORANGE WRENCH LIGHT POPPED UP IN MY DASH. I PULLED OFF THE ROAD AND PUT MY CAR IN PARK. IT WAS IDLING VERY ROUGH. I TURNED THE CAR OFF AND AFTER A FEW MINUTES I CRANKED IT BACK UP AND IT WAS FINE. I TOOK IT TO TALLAHASSEE FORD ON MAGNOLIA. WHEN I GOT THERE AND TOLD THE SERVICE GUY WHAT THE PROBLEM WAS HE IMMEDIATELY SAID IT WAS THE THROTTLE BODY. TWO DAYS LATER HE CALLED AND SAID THEY REPLACED THE PCM. IT WAS FINE FOR 24 HOURS THEN IT DID THE SAME THING AGAIN IN DOWNTOWN TRAFFIC. I TOOK IT BACK TO FORD AND THEY REPLACED MY DIRTY AIR FILTER AND THAT WAS IT. NOW IT'S BACK AT FORD RIGHT NOW, BECAUSE THE PROBLEM IS NOW HAPPENING MORE FREQUENTLY AND IS VERY DANGEROUS AS I DO A LOT OF INTERSTATE DRIVING, AND THEY JUST CALLED TO TELL ME IT'S THE THROTTLE BODY AND IT WOULD BE NEARLY $600 TO REPLACE IT. I FEEL LIKE I'VE GOTTEN THE RUN AROUND! *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- PRAIRIE GROVE, AR
ACCELERATOR BECAME UNRESPONSIVE IN HEAVY TRAFFIC AT SPEED CREATING A VERY DANGEROUS SITUATION. THE ENGINE WAS RUNNING BUT YOU WERE UNABLE TO ACCELERATE, HAD TO MANEUVER OUT OF TRAFFIC ON TO THE SHOULDER OF THE ROAD AND WAIT IN HIGH VOLUME TRAFFIC TO BE TOWED. *TR
Source: NHTSA WEB SITE