2011 FORD EDGE Complaints

WHILE DRIVING MY 2011 FORD EDGE WITH 59K MILES THE ENGINE CUT OUT ON ME. AFTER PULLING TO THE SHOULDER AND SHUTTING OFF THE CAR IT RESTARTED AFTER A FEW MINUTES. THIS HAPPENED ON 3 DIFFERENT OCCASIONS BEFORE I WAS ABLE TO TAKE IT TO THE DEALER. AFTER TWO DAYS THEY WERE ABLE TO TELL ME IT WAS A FAULTY THROTTLE BODY AND NOT COVERED UNDER THE WARRANTY. HOW CAN THERE BE RECALLS FOR OTHER FORD MODELS WITH THE SAME PROBLEM BUT NOT FOR THE EDGE? RIDICULOUS AND COMPLETELY UNSAFE!!!! *TR

I WAS DRIVING DOWN A BUSY CITY STREET WITH MY DAUGHTER WHEN MY CAR STARTED TO LOSE POWER AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. A WARNING LIGHT (THE WRENCH) POPPED UP WHILE THIS HAPPENED. I WAS LUCKILY IN THE RIGHT HAND LANE AND WAS ABLE TO STEER THE VEHICLE OFF OF THE ROAD INTO A PRIVATE DRIVE. THE VEHICLE THEN COMPLETELY LOST POWER. I WAS ABLE TO START THE VEHICLE AND TRIED TO DRIVE DOWN THE PRIVATE ROAD WHEN THE VEHICLE AGAIN STARTED TO LOSE POWER AND STALL. I THEN CALLED AAA AND HAD A TOW TRUCK PICK UP MY VEHICLE AND TOW IT TO A LOCAL FORD DEALERSHIP. I WAS TOLD THE NEXT DAY BY THE DEALERSHIP THAT IS WAS A FAULTY THROTTLE BODY AND THAT THE PART JUST HAPPENED TO NOT BE COVERED UNDER MY EXTENDED WARRANTY. WHY IS A PART THAT CAN CAUSE A CAR TO STALL OUT WHILE DRIVING NOT COVERED UNDER AN EXTENDED WARRANTY THAT THE FORD DEALERSHIPS ARE SELLING TO THEIR CUSTOMERS? FURTHERMORE, AFTER SEEING SO MANY POSTS ABOUT THIS PARTICULAR PART ON THIS WEBSITE AS WELL AS NUMEROUS OTHERS WHY IS THERE NOT A RECALL ON THESE FAULTY THROTTLE BODIES? THIS A LOT LIKE WHAT CHEVY DID WITH THEIR IGNITION SWITCHES (WHICH WE HAPPEN TO OWN A COBALT AND ARE GOING THROUGH THAT MESS RIGHT NOW) ALLOWING FAULTY PARTS TO BE PLACED INTO THESE VEHICLES WHICH CAN CAUSE THE POTENTIAL FOR SERIOUS ACCIDENTS. I JUST THANK GOD THAT WE WERE NOT ON A MAJOR HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. SOMETHING NEEDS TO BE DONE ABOUT THESE PARTS AND FORD NEEDS TO LOOK INTO THE "EXTENDED WARRANTIES" THAT THEY ARE ALLOWING THEIR DEALERSHIPS TO SELL. I AM FURIOUS WITH MY DEALERSHIP RIGHT NOW AND HAVE A CALL INTO THE EAST COAST REGIONAL OFFICE REGARDING THIS SITUATION. *TR

AS I WAS DRIVING OUT OF MY NEIGHBORHOOD, I PRESSED THE ACCELERATOR, FELT A JERK, AND THEN NO RESPONSE FROM THE ACCELERATOR. THE CAR WAS JUST IN IDLE, WITH NOTHING I COULD DO. THE "WRENCH" LIGHT (CHECK ENGINE) CAME ON. LUCKILY, I COULD EASILY PULL OVER, SINCE I HAD NO CONTROL OVER MY SPEED, EXCEPT FOR BRAKING. I SHUT THE VEHICLE OFF, AND TURNED IT BACK ON, AND IT SEEMED TO BE FINE. 5 MINUTES LATER, DRIVING ON A FOUR LANE ROAD, THE ACCELERATOR WENT UNRESPONSIVE AGAIN. I WAS ABLE TO PULL ONTO A SIDE STREET WITH MY EXISTING MOMENTUM (THERE WAS NO SHOULDER OR SPACE ON THE MAIN ROAD). I CONTACTED MY DEALERSHIP AND MADE AN APPOINTMENT FOR THE NEXT DAY. THE NEXT MORNING, THE SAME THING OCCURRED WHILE DRIVING MY DAUGHTER TO SCHOOL (I WAS ABLE TO PULL OFF THE ROAD), AND AGAIN, ABOUT 50 FEET FROM THE FORD DEALERSHIP. AFTER EVALUATION, THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WOULD TAKE 2-3 DAYS TO ORDER. THEY DID NOT OFFER ME A RENTAL TO USE INSTEAD OF MY UNSAFE VEHICLE, BUT AFTER I PUSHED, I WAS ABLE TO OBTAIN A RENTAL VEHICLE. I WAS NOT ABOUT TO SPEND 5 DAYS DRIVING A VEHICLE I COULD NOT TRUST TO BE RESPONSIVE WHEN I NEEDED IT. NUMEROUS OTHER FORD VEHICLES HAVE HAD ISSUES WITH THE ELECTRONIC THROTTLE BODY, RESULTING IN AN EXTENSION OF THE WARRANTY FOR THIS PART. AFTER DOING MORE RESEARCH, I BELIEVE FORD NEEDS TO ADD THE EDGE TO THIS LIST: HTTP://WWW.FORDPROBLEMS.COM/PROBLEMS/ELECTRONIC-THROTTLE-BODY.SHTML. *TR

GOING DOWN A BUSY ROAD AT 45MPH, MY 2011 FORD EDGE DID A SLIGHT JERK AND I LOST THE ABILITY TO ACCELERATE. I WAS NEARLY REAR ENDED! THIS INCIDENT HAS HAPPENED 3 TIMES IN 3 WEEKS. THEY OCCUR AT RANDOM AND WITHOUT WARNING. A WRENCH ICON WILL DISPLAY ON THE DASH WHEN IT OCCURS. I HAD TO COAST TO THE SHOULDER OF THE ROAD TO STOP SINCE I COULD NOT ACCELERATE, NOR DID THE MOTOR REV WHEN I PRESSED THE GAS. ONCE STOPPED ON SHOULDER, I CUT THE VEHICLE OFF AND BACK ON. IT TOOK LONGER THAN NORMAL TO CRANK. ONCE IT FINALLY STARTED UP I WAS ABLE TO CONTINUE DRIVING WITH NO PROBLEMS. I BROUGHT THE VEHICLE IN TO A FORD DEALER TO SEE WHAT THE ERROR MESSAGES READ AND THEY WERE UNABLE TO FIND ANY MESSAGES ON MY CAR. THIS FACT MADE IT SO I COULD NOT USE MY WARRANTY COVERAGE TO COVER REPAIR COST. THIS IS LUDICROUS! SINCE THIS ISSUE IS RECURRING AND ,AFTER RESEARCH, FOUND TO BE PREVALENT IN MANY FORD MODELS, FORD SHOULD STEP UP AND RECALL THIS ISSUE BUT THEY WON'T. THIS IS A DANGEROUS ISSUE AND COULD CAUSE INJURIES! *TR

I AM A 55 YEAR OLD WOMAN AND JULY 27, 2014 HEADED FOR ST. LOUIS TO THE AIRPORT. ABOUT 35 MINUTES INTO MY TRIP, ON A VERY RURAL MISSOURI HIGHWAY, MY CAR HAD NO POWER ACCELERATING AND THE "WRENCH LIGHT" CAME ON. LUCKILY, A CHURCH PARKING LOT WAS NEAR, SO I COASTED THERE AND SHUT OFF THE CAR. I STARTED IT, IT WAS RUNNING OK AND THE LIGHT WENT OFF. I MADE THE REST OF MY TRIP. WHEN I GOT BACK HOME, I LEFT THE NEXT DAY ON AUGUST 6TH TO HEAD TO AURORA, MO TO HELP MY DAUGHTER. ABOUT 1 1/2 HOURS INTO MY TRIP, THE CAR DID EXACTLY THE SAME THING. NO POWER, WRENCH LIGHT ON. I WAS SO NERVOUS SINCE I WAS ON INTERSTATE 44 WITH HEAVY TRAFFIC. I GOT OFF THE INTERSTATE AND RESTARTED THE CAR AND MADE IT TO AURORA. I TOOK MY CAR TO THE FORD DEALER THERE. THEY CHECKED IT AND STATED NO CODES CAME UP SO THEY COULDN'T DO ANYTHING. I CALLED HUTCHESON FORD IN ST. JAMES (WHERE I PURCHASED EDGE) AND THEY WANTED ME TO BRING IT IN. JULY 28TH, I TOOK IT TO ST. JAMES WITH THE SAME RESULTS. NO CODES, NO HELP. I CAME HOME AND HAD A LOCAL MECHANIC DRIVE IT. HE DID AND SAID THERE WAS SOMETHING WRONG & TO CHECK THE INTERNET FOR COMMON PROBLEMS. I COULDN'T BELIEVE THE NUMBER OF PEOPLE THAT HAD THE SAME PROBLEM ON THEIR 2011 EDGE AND STATED IT WAS THROTTLE BODY. I DRIVE A LOT BY MYSELF ON ROADS WITH NO SHOULDER SO I HAD TO HAVE IT TAKEN CARE OF. TODAY I JUST PICKED UP THE EDGE WITH A NEW THROTTLE BODY OF $710. *TR

WHEN I ACCELERATE FROM A STOP POSITION, OR WHEN I AM APPROX. ONLY A FEW MILES PER HOUR THE VEHICLE WILL JUMP AND IT WILL FEEL THE VEHICLE JUMP AND IT FEELS LIKE I AM REAR-ENDED. I ASKED MY DEALER ABOUT THIS AND WAS TOLD THEY NEVER HEARD OF IT. IT WAS ALL OVER THE INTERNET. MANY, MANY OWNERS HAD THE SAME PROBLEM. I FOUND TSB 11-5-6 AND BROUGHT IT WITH ME TO MY DEALER AND HAD IT FIXED. AGAIN, THEY NEVER EVEN HEARD OF THE TSB, WHICH I DO NOT BELIEVE BECAUSE IT SEEMS LIKE IT IS SUCH A COMMON PROBLEM. THE VEHICLE SEEMED FINE BUT STARTED HAPPENING AGAIN. I EMAILED, AND SPOKE ON THE PHONE, TO THE DEARER AND TO FORD. THEY SPECIFIED THEY WOULD HAVE TO TAKE THE VEHICLE AND SEE WHAT IS HAPPENING. I EXPLAINED TO THEM THAT IT DOESN'T HAPPEN ALL THE TIME, JUST LIKE THE LAST TIME. THEY SAID IF THEY CAN REPRODUCE IT, THEY CAN'T FIX IT. PLUS I WOULD BE CHARGED FOR IT EVEN THOUGH IT HAS BEEN AN ONGOING PROBLEM. THERE IS NO WAY FOR THEM TO REPRODUCE IT AT WILL, AS IT ONLY HAPPENS ABOUT 1 TIME PER MONTH. WHEN IT DOES HAPPEN, IT IS VERY SCARY BECAUSE IT FEELS LIKE SOMEONE HIT YOU. I FOUND TSB 13-3-18 WHICH IS ANOTHER REPAIR FOR THE SAME PROBLEM. FORD TOLD ME IT DOESN'T PERTAIN TO ME. ACCORDING THE WORDING IN THE TSB, I AM NOT SO SURE. FORD IS FULLY AWARE OF THIS PROBLEM. IT IS ALL OVER THE INTERNET. THEY SHOULD BE OBLIGATED TO FIX IT. *TR

DOOR AJAR INDICATION ON DASH FOR BOTH THE DRIVER SIDE FRONT AND REAR DOORS BEGAN TO BE INTERMITTENT EVEN AFTER THE DOORS ARE SHUT TIGHT WITH MULTIPLE CLOSURES. CAR LIGHTS WOULD STAY ON AND CAR BATTERY WOULD BE DISCHARGE (WOULD NOT START AND ELECTRICAL SYSTEM FAILURES. I HAD TO REMOVED THE INTERIOR LIGHTS FRONT OVER THE DASH, REAR CEILING LIGHTS AND TRUNK LIGHTS TO PREVENT THE BATTERY FROM DISCHARGING. BATTERY STILL BE DISCHARGED BUT LESS FAST. CAR NOW BEGINS BEEPING HORN WHEN THE BATTERY GETS LOW. CAR WILL NOT LOCK UNLESS THE KEY FOB IS A SIGNIFICANT DISTANCE FROM THE VEHICLE. CAR HAS KEYLESS ENTRY AND WILL NOT LOCK UNDER ANY CIRCUMSTANCE. ESTIMATED REPAIR WILL BE OVER $400.00 AND THIS IS NOT GUARANTEED TO FIX THE PROBLEM WILL NOT RE-OCCUR SINCE FORD HAS NOT FIXED THE DESIGN OF THE DOOR LOCK ASSEMBLY. *TR

TRAVELING DOWN ROAD. CAR JUMPS AND SEE MANUAL COMES ON. IDLES FUNNY AND WILL GO NO FURTHER UNTIL YOU SHUT IT OFF AND BACK ON. TOOK IT TO DEALER. SAY THEY HAD NO IDEA. DONE IT 10 TIMES YESTERDAY IN 6 MILES. AM FED UP. GOING TO END UP IN A WRECK!! *TR

WHEN YOU STOP THE CAR AND PUT INTO PARK A WARNING SIGN COMES ON INDICATING THAT YOU NEED TO PUT THE SHIFT LEVER IN PARK. YOU CAN CLICK THE BUTTON ON THE FORWARD PART OF THE SHIFT LEVER TO RELEASE THE WARNING. I TOOK IT TO FORD AND THE MECHANIC TOLD ME THAT IT WOULD REQUIRE THE DISASSEMBLY OF THE SHIFT LEVER TO FIX, SO I TOLD HIM I WOULD LIVE WITH IT. I DIDN'T WANT ANY GREATER PROBLEMS TO ARISE FROM THEIR WORK ON THE SHIFT LEVER. AFTER MY WARRANTY WAS OVER I WAS TOLD THAT A SIMPLE SWITCH ADJUSTMENT WAS ALL THAT'S REQUIRED. WHAT A PAIN, AS IT COMES ON OFTEN! FORD SHOULD FIX THIS.

DRIVING ABOUT 40 MPH WHEN CAR SHIFTED INTO OVERDRIVE, THEN IT BUCKED. FOLLOWED BY DECREASE IN SPEED. CHECK ENGINE LIGHT AND AWDLIGHT CAME ON. LIMPED CAR TO SAFE LOCATION. NO THROTTLE RESPONSE. ENGINE WAS RUNNING, BUT STUMBLING. I TURNED CAR OFF AND WAITED A MINUTE. THEN RESTARTED, EVERYTHING WAS BACK TO NORMAL. THE SUDDEN DECELERATION WAS SO VIOLENT THAT I ALMOST HIT MY HEAD ON STEERING WHEEL. CONCERNED IT MAY HAPPEN AGAIN ON A BUSIER HIGHWAY AND THE CONSEQUENCES THAT MAY PREVAIL. I AM ALSO WONDERING IF ITHE THROTTLE BODY IS THE SAME AS THE FORD ESCAPE WHICH HAS A RECALL ON IT. *TR