2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - WYLIE, TX

    THE DOOR AJAR INDICATOR SHOWS DRIVERS SIDE DOOR OPEN EVEN THOUGH IT IS COMPLETELY CLOSED. IT KEEPS THE DOORS FROM LOCKING WHICH IS A SAFETY ISSUE. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL FORD MODELS. FORD SHOULD ISSUE A RECALL FOR THE DEFECTIVE SWITCHES. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LIVONIA, MI

    2011 EDGE, 3.5 YEARS OLD, WITH 41,000 MILES. CAR SUDDENLY LOST POWER TO MOVE FORWARD, BUT CAR WAS STILL RUNNING, WRENCH APPEARED ON SCREEN, WAS ABLE TO COAST AND PULL OVER. TURNED ENGINE OFF, RESTARTED VEHICLE SUCCESSFULLY. PROBLEM REPEATED ITSELF THE NEXT DAY, TWICE, WAS ABLE TO (FORTUNATELY) COAST TO A SAFE AREA AND TURN THE CAR OFF. CAR WAS RESTARTED, ENGINE LIGHT APPEARED AFTER THE THIRD INCIDENT. CAR WAS TAKEN TO DEALERSHIP. CODE P2111. THROTTLE BODY WAS REPLACED ($636), UPDATED SOFTWARE - POWERTRAIN?? ($95), AND PERFORMED A "HIGHLY RECOMMENDED" FUEL CLEANING ($108). TOTAL COST, WITH MISCELLANEOUS CHARGES FOR ENVIRONMENTAL WASTE AND TAX, WAS $884. I HAVE OWNED NUMEROUS VEHICLES, MOST FROM FORD, MOST OLDER THAN 3.5 YEARS OLD AND HAVING MORE THAN 41,000 MILES, NEVER HAD A PROBLEM LIKE THIS BEFORE - VERY DISAPPOINTING! HIGH LEVEL OF CONCERN DURING INCIDENTS THAT THE CAR WOULD CREATE A TRAFFIC PROBLEM. FORTUNATELY IT DID NOT AND WAS ABLE TO AVOID HIGH TRAFFIC AND HIGH SPEEDS, AND WAS ABLE TO GET THE VEHICLE TO A DEALERSHIP. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LOGANVILLE, GA

    TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE INDICATOR REMAINED ILLUMINATED EVEN WHEN THE CONTACT SLAMMED THE DOOR CLOSED MULTIPLE TIMES. AS A RESULT, THE DOORS WERE UNABLE TO BE LOCKED. WHILE DRIVING AND REACHING A CERTAIN SPEED, THE DOORS WOULD LOCK AUTOMATICALLY AND THE INDICATOR WOULD DIM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - CHICAGO , IL

    COMING OFF OF LAKESHORE DRIVE WITH MY 4 MONTH OLD SON IN THE BACK CAR SEAT AND THE TRUCK JUST GOES LIMP WITH NO POWER. IT DROVE REALLY SLOW AND SO I PULLED OFF TO THE SIDE TURNED OFF THE TRUCK RESTARTED AND SEEMED FINE. THERE WERE CARS COMING UP BEHIND ME THANK GOODNESS NO ACCIDENT. MADE IT TO MY SONS DOCTOR APPOINTMENT AND QUICKLY CALLED THE DEALERSHIP AND THE SERVICE GUY SAID HE HAS HEARD NOTHING WITH THE FORD EDGE AND DOESN'T KNOW WHAT THE WRENCH MEANT. HE SAID I NEED TO BRING IT IN AND I WILL BE CHARGED $125 JUST TO LOOK AT IT. I ASKED IF IT WAS SAFE TO DRIVE BACK WITH MY SON AND HE JUST SAID I DON'T KNOW. SO I ASKED WHY WOULD THE HANDBOOK SAY TO CONTACT THE DEALERSHIP IMMEDIATELY? APPARENTLY THIS SEEMS TO BE AN ISSUE WITH THIS AND NEEDS TO BE FIXED. I HAVE TWO SMALL CHILDREN AND DO NOT WANT SOMETHING SERIOUS TO HAPPEN FOR SOMETHING THAT IS OBVIOUSLY A DEFECT! *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - TYLER, TX

    THE ALARM COMES ON FOR NO REASON. THE FRONT DRIVER PANEL SAYS THE REAR LEFT DOOR IS OPEN, EVEN AFTER CLOSING IT REPEATEDLY, THE PANEL STILL SAYS THE REAR LEFT DOOR IS OPEN. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - HIGHLAND , NY

    NYS THRUWAY AT EXIT 18, CLEARED TOLL BOOTH AND WRENCH SYMBOL ILLUMINATED ON DASH WITH ASSOCIATED DIALOGUE BOX CHECK OWNERS MANUAL. POWER LOSS WAS IMMEDIATELY EVIDENT WITH NO RESPONSE FROM INPUT TO THE ACCELERATOR PEDAL. SHUT OFF ENGINE AND RESTARTED WITH POSITIVE RESULTS. TRAVELED APPROXIMATELY 5 MILES AND SAME INDICATION APPEARED ACCOMPANIED BY LOSS OF POWER AND NO RESPONSE FROM ACCELERATOR PEDAL. SHUT OFF AND RE-STARTED ENGINE WITH NO PROBLEMS. THIS HAS OCCURRED FOUR TIMES SO FAR IN THE LAST TWO WEEKS. I AM AN AIRCRAFT MECHANIC AND IT SEEMS THAT IT'S A SCHEDULING PROBLEM. AFTER THE PREVIOUS INCIDENT IT SEEMS TO RE-APPEAR EVERY 100 MILES, WITH A HALF TANK OF FUEL INDICATED. I RECENTLY ADDED FUEL INJECTION CLEANER TO A FULL TANK OF GAS, SPECIFICALLY FOR A 12 GALLON TANK. THE OIL LIFE IS AT 50% AND A SYSTEMS CHECK INDICATES NO PROBLEMS. ALL INCIDENCES OF THIS HAPPENING WHEN THE AIR CONDITIONING WAS RUNNING AND ENGINE TEMP WAS MID- SCALE. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - BAY CITY, MI

    AT THE ABOVE MILEAGE THE DRIVER DOOR SENSOR STARTED TO ACT UP, IT WOULD NOT LET ME OPEN THE DOOR BY TOUCHING THE HANDLE SO HAD TO USE THE KEY FOB TO OPEN IT. THEN WHEN I CLOSED THE DOOR IT SIDE THE DOOR WAS OPEN SO I OPENED IT AND SHUT IT AGAIN, STILL THE LIGHT DIDN'T GO OUT. THIS WAS A INTERMITTENT PROBLEM BUT HAS SINCE NEVER CLOSED WITH THE LIGHT GOING OUT. TOLD BY MY DEALER THAT THE SENSOR MIGHT NEED TO BE CLEANED AND IT WOULD COST ME $190.00. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - AFTON, VA

    DOOR AJAR SWITCH WAS REPLACED BY DEALER AT ONE YEAR OF AGE AS DOOR AJAR ALARM CAUSED DOORS TO UNLOCK AND INTERIOR DOME LIGHTS TO COME ON- IT IS DIFFICULT TO SEE AT NIGHT WITH INTERIOR LIGHTS ON. NEW SWITCH LASTED TWO YEARS(ORIGINAL SWITCH WAS REPLACED AT ONE YEAR). NOW IN 2014 THE SWITCH IS DEFECTIVE AGAIN!. SAFETY CONCERN ON NIGHT DRIVING WITH INTERIOR LIGHTS ON (THERE IS NO WAY TO TURN THEM OFF OTHER THAN REMOVING THE BULBS!) AND SECURITY CONCERNS AS WHEN DOOR AJAR COMES ON THE DOORS AUTOMATICALLY UNLOCK! FORD ENGINEERS NEED TO DRIVE IN DETROIT AT NIGHT AND SAY THIS IS NOT A SAFETY ISSUE! OR FEDS NEED TO DRIVE IN DC AT NIGHT AND SAY THIS IS NOT AN AUTO SAFETY ISSUE!COPS TELL ME TO TURN OFF INTERIOR LIGHTS AT NIGHT DRIVING! *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MEDINA, OH

    WHILE ON AN INTERSTATE HIGHWAY GOING 65 MPH. THE CAR WENT LIMP-NO POWER. WRENCH SYMBOL AND AWD LIGHTS COME ON. AFTER NEARLY GETTING REAR ENDED TRYING TO GET TO THE BERM, SHUT CAR OFF RESTARTED IT AND IT RAN FINE. TOOK CAR TO DEALER WHERE THEY DIAGNOSED IT AS A COMPUTER ISSUE. ON 7-12-14 WHILE ON INTERSTATE GOING 70 MPH., EXACT SAME THING HAPPENED. ON 7-13-14, 7-16-14, 7-20-14 AND 7-21-14 AT SPEEDS BETWEEN 25 AND 35 MPH. THIS HAPPENED A TOTAL OF 8 SEPARATE TIMES. TOOK CAR TO FORD DEALER WHERE THEY DIAGNOSED IT AS REPLACE THROTTLE BODY AND REPROGRAM COMPUTER FOR TOTAL COST OF $788.00. SOMEONE IS GOING TO DIE ON A HIGHWAY OR MAKING A LEFT HAND TURN AT AN INTERSECTION IF THIS PROBLEM IS NOT PROPERLY ADDRESSED. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LEMONT, IL

    DRIVER DOOR AJAR DOOR IS CLOSED BUT WARNING LIGHT COMES ON WHENEVER YOU ENTER THE CAR. *TR

    Source: NHTSA WEB SITE