2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - KATY, TX

    THE DOOR LATCH SWITCH IS A CONSTANT PROBLEM ON MANY FORD VEHICLES AND FORD REFUSES TO RECALL THE PRODUCT. IT COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR MAY OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *JS

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - HOLLIS CENTER, ME

    FIRST DOOR AJAR WARNING WOULD COME ON,WHEN YOU CLOSED DOOR IT WOULD GO AWAY.NOW IT JUST STAY ON, THE LIGHTS SAY ON AND THE BELLS CHIMES. I SEE THEIRS A LOT OF COMPLAINTS ON THE INTERNET. PLEASE HELP!!! THIS IS NOT IN MY BUDGET!! THANKS *JS

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - DANBURY, CT

    THE FRONT DOOR AJAR SENSOR OR LATCH HAS BEEN OFF AND ON NOT WORKING. THE LIGHT DOOR AJAR LIGHT COMES ON YOU HAVE TO EITHER SLAM THE DOOR OR OPEN AND SHUT IT OVER AND OVER AGAIN NOW TO GET THE DOOR AJAR LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO SHUT OFF. WHILE THE DOOR AJAR IS ON THE DOORS WILL NOT LOCK WHILE DRIVING. THE OTHER PROBLEM IS THE INTERIOR LIGHTS WILL NOT GO OFF AFTER PARKING THE CAR WHICH I AM AFRAID WILL END UP KILLING THE BATTERY. WHY HAS THERE NOT BEEN A RECALL ON THIS? THERE IS A DANGER WITH THE LOCKS NOT BEING ABLE TO LOCK AND THE RISK OF A BATTERY DYING. *JS

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - PARKTON, NC

    IT SEEMS THE DOOR LATCH IS DEFECTIVE AS MANY EDGE OWNERS HAVE HAD THIS ISSUE. THE "DOOR AJAR" LIGHT COMES ON & YOU HAVE TO OPEN & CLOSE THE DOOR TO RESOLVE IT. AFTER SEVERAL OCCURENCES, IT DOES NOT GO OFF BY SIMPLY OPENING & CLOSING THE DOOR. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - CALGARY, IL

    MY DRIVER SIDE DOOR SENSOR WOULD SHOW DOOR AJAR INTERMITTENTLY. SOMETIMES WHILE DRIVING AND SOMETIMES FROM THE TIME I START MY VEHICLE. WHEN THE DOOR AJAR WOULD COME ON IT WOULD AUTOMATICALLY OPEN THE LOCKS ON ALL THE DOORS. THIS SCARED ME B/C I HAVE 2 KIDS IN THE BACK AND DRIVING DOWN THE HIGHWAY WITH UNLOCKED DOORS IS NOT VERY SAFE AT ALL AS THEY CAN OPEN THE DOOR ANYTIME BY MISTAKE. AFTER 3 MONTHS OF THIS PROBLEM THE PROBLEM WENT FROM INTERMITTENT TO PERMANENT. NOW MY DOOR WILL SHOW DOOR AJAR PERMANENTLY. WHEN I AM DRIVING I CANNOT LOCK THE DOORS. ALSO MANY TIMES WHILE PARKED IN MY GARAGE THE ALARM STARTED GOING B/C THE SENSOR DID SOMETHING WEIRD. THIS HAS HAPPENED MANY TIMES WHILE PARKED AT MY WORK AND AT HOME. I AM AT A LOST WHY FORD HAS NOT RECALLED THIS PART AS I SEE MANY MANY FORD EDGE USERS WITH THIS PROBLEM. THIS IS A BIG SECURITY AND MOST OF ALL SAFETY RISK FOR KIDS. PLEASE FIX THIS. ALSO THE FORM DOES NOT LET ME PUT IN MY CALGARY, ALBERTA, CANADA ADDRESS BUT THATS WHERE I AM . THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MOSS POINT, MS

    VEHICLE STALLED. THIS IS THE 4TH STALL. FIRST 3 WERE ON THE INTERSTATE AT SPEED, THIS TIME IN THE DRIVEWAY. DEALER HAS CHECKED AND FOUND NO ISSUES, ALL DIAGNOSTICS ARE GOOD. FULL TANK OF GOOD GAS. NO INDICATIONS OF WHAT'S GOING. SEEMS TO BE IDENTICAL TO THE SAME ISSUE THAT WAS INVESTIGATED AND FORD HAS ACKNOWLEDGED FOR A MORE POPULAR MODEL UNDER FORD CONSUMER SATISFACTION PROGRAM 13N03. BASED ON THE COMPLAINTS I AM REASON ONLINE AND THE WRITE-UPS LEADING TO THE RECALL, BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE ADDITIONAL MODELS USING THE SAME TECHNOLOGY...LIKELY THE SAME TB ASSEMBLY. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - WICHITA FALLS , TX

    I WAS COMING HOME FROM A SOCCER GAME AND JUST LOST POWER I PUSHED ON THE GAS PEDAL NOTHING HAPPENED. CAR LOSES POWER. FORD HOUSE HAD TO REPLACED THROTTLE BODY AND RECAL PCM AND ALLOK. THEY EXPLAINED IT TO ME AIR WAS IN IT SO IT MESSED COMPUTER SIGNAL UP. I DON'T KNOW WHY I WOULD HAVE TO PAY TO FIX THIS ISSUE. FORD NEEDS TO FIX. 2011 FORD EDGE HAS ISSUES..UPDATED 08/11/14 *BF *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - GREENBACK, TN

    DURING DRIVING, THE ENGINE STOPPED AND CAR WOULD NOT ACCELERATE, THERE WAS A COMPLETE LOSS OF POWER. THERE WAS NO WARNING, AND THE "YELLOW WRENCH" LIGHT CAME ON, AND CAR WOULD NOT GO. THIS WAS IN THE MIDDLE OF THE ROAD AND COULD NOT GET OFF OF THE ROAD. IT HAPPENED SO QUICKLY, THERE WAS NO TIME TO REACT TO TRY TO PULL OVER. LOST STEERING AND COULDN'T MOVE ANYWHERE. WAITED FOR 1 MIN OR SO, AND RESTARTED CAR. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SAINT MARYS, GA

    APRIL 3- FIFTEEN MINS FROM HOME (RETURNING FROM A VACATION TO GATLINBURG, TN), "BLACK SCREEN OF DEATH" OCCURRED. TOOK IMMEDIATELY TO DEALERSHIP. WAITED 40 MINS WHILE DIAGNOSTIC RUN AND TOLD TO BRING BACK MONDAY, APRIL 7, AS APIM WAS DISCOVERED TO BE BAD. WOULD BE REPLACED MONDAY. APRIL 7- RETURNED TO DEALERSHIP FOR APIM TO BE REPLACED AND TOLD RADIO WAS GOING TO BE CHECKED; NOT APIM REPLACED. ARGUED WITH STAFF THERE, AS SERVICE MANAGER HAD ALREADY RUN DIAGNOSTIC TO DETERMINE APIM NEEDED. HAD TO WAIT ANOTHER THREE DAYS FOR APIM TO COME IN TO DEALERSHIP. RETURNED APRIL 10 FOR APIM REPLACEMENT. MAY 3- LEAVING FOR A 12 HOUR ROUND TRIP TO ATHENS, GA TO BRING SON HOME FROM COLLEGE..."BLACK SCREEN OF DEATH" OCCURRED 6X BEFORE GETTING AN HOUR FROM HOME. OCCURRED 4-5X MORE ON WAY BACK FROM ATHENS, GA. THIS HAPPENED ON A SATURDAY SO HAD TO CALL DEALERSHIP MONDAY. TOLD TO BRING IN MAY 8. MAY 8- TOLD ISSUE COULD NOT BE DUPLICATED. DISCOVERED THROUGH DISCUSSION W/ SERVICE PERSONNEL THAT MY PHONE HAD NEVER BEEN CONNECTED W/ SYNC WHEN THESE PROBLEMS HAVE OCCURRED; TECHS HAD BEEN DIAGNOSING IN A DIFFERENT DIRECTION. APPEARS THAT RADIO IS TRUE ISSUE. PERSONNEL SAID THEY WOULD CHECK W/ SERVICE MANAGER ABOUT GETTING RADIO REPLACED. MAY 12- CALLED AND TOLD THAT FORD HAS SAID THAT UNTIL ISSUE CAN BE DUPLICATED, NOTHING WILL BE DONE TO FIX MY CAR. IF I LEAVE CAR FOR UNDETERMINED TIME FRAME, ALLOW TO BE DRIVEN LONG DISTANCES (ADDING MILES TO CAR), MAYBE PROBLEM CAN BE DUPLICATED. NO RENTAL ALLOWED BC ISSUE NOT COVERED UNDER WARRANTY. THIS IS MY ONLY VEHICLE. BOUGHT $40,000 CAR FOR NAVIGATION SYSTEM AND CANNOT USE PROPERLY BC IT KEEPS GOING OUT ON LONG TRIPS. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - NAPLES, FL

    WHILE DRIVING THE SUBJECT VEHICLE,ON A MAJOR HIGHWAY,AT 25MPH,IT SUDDENLY AND COMPLETELY LOST POWER. THE VEHCLE COASTED TO A STOP ALONG SIDE THE ROAD. A TOW TRUCK WAS CALLED TO TOW IT TO A FORD DEALER TO BE REPAIRED. *TR

    Source: NHTSA WEB SITE