2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- BALTIMORE, MD
DRIVER DOOR AJAR WARNING LIGHT REMAINS ON WHEN DOOR IS SECURELY CLOSED. OVERHEAD DOME LIGHT REMAINS ON AND DOORS WILL NOT LOCK WHILE CAR IS IN MOTION. SAFETY HAZARD WITH INABILITY TO HAVE DOORS LOCKED WHILE CAR IS IN MOTION. EXCESSIVE WEAR ON THE CAR BATTERY (RECENTLY REPLACED) WITH OVERHEAD DOME LIGHTS REMAINING ILLUMINATED FOR 3 MINUTES AFTER CAR IS IN MOTION AND 10 MINUTES AFTER WHILE CAR IS TURNED OFF. WHILE THE ISSUE OF THE DOOR AJAR ALARM CONTINUES TO BE ON AND DOOR LATCH IS DEFECTIVE THE CAR ALARM RANDOMLY GOES OFF WITHOUT DOOR MANIPULATION. CAR ALARM HAS GONE OFF UP TO 3 TIMES IN A DAY AND OCCURS 4-5 DAYS PER WEEK CAUSING DISRUPTION IN THE NEIGHBORHOOD. MANY COMPLAINTS HAVE BEEN POSTED ONLINE REGARDING THIS ISSUE OF A DEFECTIVE DOOR LATCH THAT WARRANTS A RECALL ON FORD'S BEHALF DUE TO POTENTIAL SAFETY CONCERNS. CHILDREN COULD OPEN THE DOOR OF THE BACKSEAT WHILE THE CAR IS IN MOTION DUE TO THE INABILITY TO LOCK THE DOORS. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LEESBURG, FL
VEHICLE INADVERTENTLY GOES INTO LIMP MODE FOR NO APPARENT REASON. ALL SERVICE HAS BEEN PERFORMED AS RECOMMENDED. IT HAS HAPPENED ON THE INTERSTATE, DOWNTOWN TRAFFIC AND PULLING INTO STREETS WITH ON COMING TRAFFIC. EXTREMELY DANGEROUS IN HEAVY TRAFFIC SITUATIONS. I HAVE AL MOST BEEN HIT SEVERAL TIMES. IT WILL GO FOR SEVERAL HUNDRED MILES WITH NO PROBLEM, THEN IT WILL BEGIN STALLING AND DO IT MULTIPLE TIMES WITHIN 1/4 MILE OF EACH OTHER. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- ST. CHARLLES, IL
THE VEHICLE IN QUESTION STARTED TO DIE AND THERE WAS NO ACCELERATION. I WOULD RESTART THE CAR AND YOU COULDN'T REALLY ACCELERATE AND EVENTUALLY IT WOULD DIE AGAIN. NO WARNING WHATSOEVER. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND AFTER THREE DAYS THEY FINALLY FOUND THAT THE CAMSHAFT BROKE AND RUINED THE ENGINE. THE ENGINE NEEDS TO BE REPLACED. THE CAR IS ONLY THREE YEARS OLD AND HAS 60,517 MILES. I AM 517 MILES OVER THE WARRANTY AND I WOULD THINK IN GOOD FAITH, FORD WOULD HONOR THE WARRANTY, BUT I WAS TOLD IT'S IN BLACK AND WHITE. NO ONE CAN EXPLAIN TO ME HOW AND WHAT CAUSED THE CAMSHAFT TO BREAK. "IT'S A FREAK THING" IS NOT A GOOD ANSWER AND DOESN'T ANSWER MY QUESTION. THE TECHNICIAN IS BAFFLED. CAR HAS BEEN VERY WELL MAINTAINED. I WOULD ALSO THINK THAT FORD WOULD WANT TO INVESTIGATE AND GET TO THE BOTTOM OF THIS SO IT DOESN'T HAPPEN TO ANYONE ELSE. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. THEIR ADVERTISING IS MISLEADING BECAUSE MY CAR IS NOT RELIABLE AND NOT BUILT TOUGH! YOU WONDER WHY PEOPLE BUY FOREIGN CAR BECAUSE THEY LAST! *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- DAYTON, OH
ACCELERATOR GOES LIMP DURING ACCELERATION AND "WRENCH" ICON APPEARS ON DASH. THE ENGINE CONTINUES TO RUN WITH ELECTRICAL POWER, PRESSING ON ACCELERATOR HAS NO EFFECT. CAR CAN BE COASTED TO SIDE OF ROAD. STOPPING AND RE-STARTING THE ENGINE CLEARS THE ISSUE AND CAR WILL ACCELERATE NORMALLY. THIS HAS OCCURRED 5 TIMES, AT RANDOM, AT VARIOUS SPEEDS (I.E. 50, 60, 30 MPH). CAR WAS TAKEN INTO DEALER AFTER 2ND OCCURRENCE. DEALER COULD NOT FIND ANY ERROR CODES STORED AND SAID FORD PROCEDURE IN THIS CASE WAS TO "RESET" COMPUTER. ISSUE CONTINUED TO OCCUR AFTER GETTING VEHICLE BACK FROM DEALER. ON THE 5TH OCCURRENCE OF THE ISSUE, OWNER RAN A VEHICLE HEALTH REPORT (VHR) (BEFORE STOPPING AND RE-STARTING ENGINE) AND THE ISSUE WAS CAPTURED IN THE REPORT. HERE IS THE ISSUE DOCUMENTED IN THE VHR: THE WRENCH ICON MAY BE ILLUMINATED IN YOUR DASH OR CONSOLE OR MAY APPEAR IN YOUR MESSAGE CENTER. THE VEHICLE DIAGNOSTICS INDICATE A PARAMETER THAT IS OUT OF NORMAL RANGE OR THAT A COMPONENT HAS FAILED. SYSTEMS WITHIN YOUR VEHICLE NEED PROMPT SERVICE AND/OR INSPECTION. URGENT POWERTRAIN MALFUNCTION / REDUCED POWER POWERTRAIN FAULT: ILLUMINATES WHEN AN ELECTRIC THROTTLE CONTROL (ETC), TRANSMISSION, AWD/4X4 OR FUEL SYSTEM FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. CAR WAS TAKEN BACK TO DEALER ON MAY 6, 2014. DEALER IDENTIFIED ERROR CODES AND SAID VEHICLE HAD A DEFECTIVE THROTTLE BODY COMPONENT. COMPONENT WILL NEED TO BE REPLACED. FORD EXTENDED SERVICE PLAN DOES NOT COVER COST, OWNER IS RESPONSIBLE FOR COMPONENT REPLACEMENT ($560.00 ESTIMATED). *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- WINTERVILLE, NC
ON THE DRIVER'S DOOR ONLY, THE DOOR AJAR NOTIFICATION REMAINS ON EVEN AFTER THE DOOR IS SECURELY SHUT. THE DOOR WILL NOT LOCK WITH THAT NOTIFICATION ON AND THE INTERIOR LIGHTS DO NOT WANT TO GO OUT EITHER. ALSO, WHEN THE CAR IS OFF AND THE DOORS ARE LOCKED, THIS, WHAT SEEMS LIKE AN ELECTRICAL SHORTAGE, CAUSES THE AUXILIARY LIGHTS COME ON AND OFF AND IT CAUSES THE BATTERY TO DIE OVER TIME. THIS HAS BEEN THE CASE SINCE THE CAR WAS PURCHASED IN 2012. *TR
Source: NHTSA WEB SITE -
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2011 FORD EDGE- GOODYEAR, AZ
DOOR AJAR LIGHT FOR DRIVER SIDE FRONT DOOR DOES NOT GO OFF WHEN DOOR IS SECURELY CLOSED. MUST CLOSE DOOR 3 TO 7 TIMES FOR IT TO GO OFF. I HAVE SEEN SEVERAL OTHER REPORTS OF THIS PROBLEM ON INTERNET. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- CENTENNIAL, CO
DRIVERS SIDE DOOR LATCH MECHANISM IS DEFECTIVE. AFTER CLOSING THE DOOR THE SENSOR WHICH DETECTS THE DOOR BEING SHUT IS NOT ACTIVATED PROPERLY. THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS AJAR. THE INTERIOR LIGHTS STAY ON UNTIL THE VEHICLE IS IN MOTION. MOST SERIOUSLY HOWEVER IS THAT WHILE THIS PROBLEM IS OCCURRING, THE VEHICLE DOORS CANNOT BE LOCKED. NONE OF THEM. A CHILD IN THE BACK SEAT COULD EASILY OPEN THE DOORS WHILE THE CAR WAS IN MOTION. EVEN IF THE DRIVER PUSHES THE DOOR LOCK BUTTON TO ENGAGE ALL 4 DOOR LOCKS, THEY POP RIGHT BACK OPEN AFTER A FEW SECONDS. THE REMOTE WILL ALSO NOT ACTIVATE THE SECURITY SYSTEM WHEN YOU ARE OUTSIDE THE VEHICLE. THE HORN CHIRPS TWICE INDICATING THAT THE DOORS ARE AJAR. *JS
Source: NHTSA WEB SITE -
2011 FORD EDGE- WINTON, NC
ALL FOUR DOOR AJAR INDICATORS ARE STUCK. INSIDE LIGHTS WILL NOT GO OUT UNTIL VEHICLE REACHES APPROX 15 MPH WHICH BLINDS THE DRIVER WHEN PULLING OUT OF DRIVEWAYS, ETC. *JS
Source: NHTSA WEB SITE -
2011 FORD EDGE- PEACHTREE CORNERS, GA
DRIVING ON INTERSTATE HIGHWAY AT A SPEED OF 55+ MILES PER HOUR AND SUDDENLY THE ENGINE JUST STALLED AND THERE IS NO POWER. THERE IS (WRENCH) WARNING INDICATOR LIGHT AND A MESSAGE SEE MANUAL WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD. ONCE THE ENGINES IS TURNED OFF AND WAIT A MINUTE OR TWO YOU CAN RESTART AND EVERYTHING SEEMS OK. IT WILL GO DAYS BEFORE IT HAPPENS AGAIN. TOOK THE CAR TO LOCAL FORD DEALER AND THEY CLAIM THEY CANNOT REPRODUCE PROBLEM, SO WILL NOT FIX WHAT THEY CANNOT REPRODUCE. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- PAWTUCKET, RI
OUR 2011 AWD FORD EDGE IS HAVING AN ISSUE THAT IT RANDOMLY LOSES ACCELERATION AND A WRENCH WARNING WILL SHOW UP AS WELL AS TURN ON AWD AT THE SAME TIME RPM GAUGE WILL FLUCTUATE. THE CAR WILL GO LIMP AND HESITATE UNTIL WE STOP TO PUT IN PARK AND RESTART, THEN IT WILL DRIVE UNTIL THE NEXT TIME IT OCCURS. *TR
Source: NHTSA WEB SITE