2011 FORD EDGE Complaints

RE: 2011 FORD EDGE LIMITED: ON WAY TO DEALER FOR REQUESTED SERVICE/REPAIR RE: SUDDEN AND UNEXPECTED ENGINE LOSS OF POWER (STALL - 3 EPISODES WITHIN 2 WEEKS) WHILE UNDERWAY THE VEHICLE STALLED 3 ADDITIONAL TIMES. AT TIME OF STALL (LOSS OF ENGINE POWER) THE ENGINE REMAINED RUNNING; CHECK ENGINE LIGHT WAS ON; "WRENCH" SHOWED ON DASH INSTRUMENTS; ALL ELECTRICAL POWER REMAINED ON AND OPERATING. NECESSARY TO PUT HAZARD LIGHTS ON, GLIDE TO STOP OFF ROAD, PLACE TRANSMISSION LEVER IN NEUTRAL THEN IN PARK AND TURN ENGINE OFF. ON RESTART, CHECK ENGINE LIGHT WAS ON. I CALLED ADVANTAGE FORD DEALERSHIP FROM ROAD; THEY SAID OK TO PROCEED TO DEALERSHIP. THESE INCIDENTS OCCURRED IN HEAVY TRAFFIC ON US-1. NO WARNING FROM CAR RE: ENGINE RUMBLING OR OTHER BEFORE STALL. FELT IN DANGER BUT ABLE TO NAVIGATE SAFELY. INTERNET SEARCH PRIOR TO DEALER VISIT INDICATED "THROTTLE BODY" PROBLEM WITH FORD ESCAPE PRIMARILY. ONLY 1-3 COMPLAINTS RE: FORD EDGE. *TR

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

MY EDGE KEPT SHUTTING DOWN UNEXPECTEDLY ON DIFFERENT OCCASIONS BUT WOULD NEVER SET OF A CODE JUST TELL ME THE AWD IS SHUTTING DOWN AND WOULD HAVE NO GAS POWER TO GET OFF THE ROAD JUST HOPEFULLY I HAD ENOUGH SPEED GOING TO COAST OF TO THE SIDE OF THE ROAD. AND AFTER SHUTTING THE CAR OFF THEN TURN THE CAR BACK ON IT WOULD START AND GO AGAIN TOOK IT TO THE FORD DEALERS TO PUT IT ON THEIR DIAGNOSTIC COMPUTER AND DID NOT SHOW UP SHOWING AN UNEXPECTEDLY SHUT DOWN.MY EDGE HAD PROBABLY DONE THIS A DOZEN TIMES IN THE LAST 6MONTHS AND YESTERDAY IT DID IT 4 TIMES RIGHT IN A ROW BUT THIS TIME IT SET OF THE ENGINE LIGHT SO I COULD READ THE CODE IT PRODUCED WHICH READ THROTTLE ACTUATOR LOCKING UP SO I AM GOING TO REPLACE THE THROTTLE BODY AND SEE IF THIS CURES MY PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE MAP DOME LIGHTS UNEXPECTEDLY REMAINED ILLUMINATED AS THE WARNING SYMBOL INDICATED THAT THE FRONT DRIVER'S SIDE DOOR WAS AJAR. THE CONTACT STATED THAT THE DOOR WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE DOOR LATCH SENOR. MOST RECENT THE FRONT PASSENGER'S SIDE DOOR SENSOR WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

I WAS DRIVING DOWN A BUSY ROAD WHEN ALL OF A SUDDEN THE VEHICLE JUST CUT OFF AND THE WRENCH LIGHT CAME UP. I PULLED OVER OUT OF THE WAY AND IT BEGAN TO SHAKE VIOLENTLY AS I CAME CLOSER TO A STOP, I THEN TURNED THE KEY TO OFF SO IT WOULD STOP SHAKING SO VIOLENTLY. I TRIED RESTARTING IT ( SOMEWHAT STRUGGLED TO RESTART BUT DID COME BACK ON). THE VEHICLE THEN WAS FINE ACTED LIKE NOTHING WAS WRONG. SINCE THEN THIS HAS HAPPEN MULTIPLE TIMES. I TOOK IT TO FORD TO DIAGNOSE THE ISSUE. MY LOCAL DEALERSHIP WHERE I PURCHASED THE EDGE SAID IT WAS THE ELECTRIC THROTTLE BODY. THEY THEN BEGAN TO TELL ME THAT THEY HAVE HAD TO REPLACE THIS ON SEVERAL VEHICLES AND FORD HAS YET TO RECALL IT. THIS IS VERY DANGEROUS AND THIS IS THE SECOND ISSUE I HAVE HAD WITH THIS VEHICLE THAT EFFECTED THE DRIVING ABILITY. THE CAR HAS YET TO BE FIXED DUE TO WAITING ON FORD'S REPLY TO MY COMPLAINT WITH THIS VEHICLE. *TR

WHILE DRIVING MY 2011 FORD EDGE ON THE HIGHWAY GOING APPROXIMATELY 65 MPH AT NIGHT MY VEHICLE ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON, & THE COMPUTER SHOWED THAT MY DRIVER'S DOOR WAS AGAR. THIS WAS VERY UNNERVING & MADE IT VERY DIFFICULT TO SEE AS IT WAS DARK OUT & MY INTERIOR LIGHTS CAME ON. THIS CONTINUED TO HAPPEN ON AND OFF WHILE IN MOTION OR WHEN IDLING. IT HAS NOW BECOME AN ALMOST CONSTANT PROBLEM. I HAVE SPOKEN WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE & THEY ADVISED IT IS GOING TO COST OVER $700 TO FIX. I THOUGHT I COULD LIVE WITH THE ISSUE BUT DURING THE RECENT SNOW STORM I FOUND OUT THAT BECAUSE MY CAR THINKS THE DOOR IS AGAR, MY AWD IS NOT WORKING. THIS IS INSANE; EITHER I PAY A TON OF MONEY OR POSSIBLY GET IN AN ACCIDENT! I HAVE NOTICED THAT THIS SEEMS TO BE A COMMON ISSUE. SHOULDN'T THERE BE A RECALL??? *TR

OVER THE LAST MONTH, MY VEHICLE HAS HAD STALLING ISSUES WHILE IDLING. ALL OF THE TIMES IT HAS OCCURRED WHILE MY VEHICLE IS IDLING AT A RED LIGHT AND THE VEHICLE SOUNDS LIKE THE ENGINE SHUTS OFF THEN JUMPS BACK ON. HOWEVER, ONE OF THE TIMES, MY VEHICLE COMPLETELY STALLED AND I HAD TO PUT MY VEHICLE IN PARK, TURN IT OFF THEN TURN IT BACK ON. DURING THIS TIME THE LIGHT HAD TURNED GREEN AND LUCKILY NO ONE WAS BEHIND ME. MY LOCAL FORD DEALER IS FIXING THIS ISSUE, HOWEVER, THEY ARE SAYING IT IS NOT COVERED UNDER THE FORD CERTIFIED PRE-OWNED COMPREHENSIVE LIMITED WARRANTY OR THE FORD CERTIFIED PRE-OWNED POWERTRAIN LIMITED WARRANTY. I RESEARCHED THIS ISSUE AND NOTICED OTHER FORD AND LINCOLN MODELS HAVE HAD THE SAME ISSUE AND ARE WITHIN THE SAME YEAR AS MY FORD EDGE WAS MANUFACTURED, 2011. *TR

I WAS JUST DRIVING ALONG, AND ALL OF THE SUDDEN THE 2011 FORD EDGE JUST STALLED COMPLETELY AND WOULD NOT MOVE, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WHEN ALL OF THE SUDDEN THE WHOLE CARE BEGAN TO SHAKE VIOLENTLY. THE DISPLAY SHOWED A WRENCH AND SAID TO CHECK OWNERS MANUAL, WHICH ACCORDING TO FORDS OWNERS MANUAL MEANS POWER TRAIN PROBLEM. I WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT AND IT ACTED LIKE NOTHING HAPPENED, GOT TO WORK AND PARKED. LATER THAT DAY DROVE IT ABOUT A MILE WITH NO INCIDENT. LEFT WORK AND JUST PULLED OUT OF THE LOT SAME THING HAPPENED, STALLED AND SHOOK VIOLENTLY SO I TURNED THE CAR OFF. IT STARTED WITH NO PROBLEM, WENT TO PULL BACK IN THE LOT AND IT ALL HAPPENED AGAIN. I HAD THE CAR TOWED TO MATHEW CURRIES FORD IN NOKOMIS, FL. SERVICE TECH SAYS HES NOT ABLE TO REPLICATE THE PROBLEM SO HE DOESN'T KNOW WHAT IS WRONG WITH THE VEHICLE. THERE SEEMS TO BE ALOT OF OTHER COMPLAINTS WITH THE SAME PROBLEM. THIS IS A VERY DANGEROUS SITUATION THAT CAN CAUSE SERIOUS MOTOR VEHICLE ACCIDENT, AND FORD NEEDS TO CORRECT THE ISSUE SINCE THIS SEEMS TO BE AN ONGOING ISSUE. I DON'T KNOW IF I WILL EVER BE ABLE TO FEEL SAFE DRIVING THIS VEHICLE AGAIN. I JUST BOUGHT THIS VEHICLE AND HAVE NOT EVEN MADE MY FIRST CAR PAYMENT, ITS IN THE SHOP ALREADY.. I AM NOT HAPPY!! *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE DRIVER'S SIDE DOOR SENSOR. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 42,000.

SINCE THE FIRST YEAR, WHEN I LEASED IT I'VE HAD TROUBLE WITH THE VEHICLE PULLING AND ACCELERATING WHILE DRIVING. I'VE TAKEN IT TO THE DEALERSHIP MANY TIMES FOR THIS AND THEY'VE STATED NO PROBLEM, BUT THE LAST TIME I TOOK IT THEY FOUND THERE WAS A PROBLEM. UNFORTUNATELY FOR ME WHATEVER THEY DID WAS SHORT LIVED, BECAUSE IT'S BACK TO PULLING AGAIN AND THE KICKING, LIKE WHEN YOU GET REAR ENDED BY ANOTHER CAR. MY BIGGEST FEAR IS TO ONE DAY BE ON THE FREEWAY AND IT PULLS OR ACCELERATE AND CAUSES AN ACCIDENT. *TR