2010 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE CONCERNING THE BRAKE SYSTEM AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN OTHER INSTANCES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND WAS TO FURTHER DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, THE BRAKES MADE AN ABNORMAL SCREECHING NOISE WHEN APPLIED, THE VEHICLE HESITATED, AND THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT CALLED CIRCLEVILLE FORD (24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138), BUT THE VEHICLE WAS NOT DIAGNOSED TO THE COST. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SYMPTOMS RELATED TO NHTSA CAMPAIGN NUMBER: 16V733000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 207,329.

DRIVING ON THE FREEWAY FOR ABOUT AN HOUR, I GOT OFF OF THE FREEWAY AND A COUPLE OF STOP LIGHTS LATER MY CAR SPUTTERED AND SHUT DOWN. I LOOKED AT THE TEMP GAUGE AND SAW I WAS OVERHEATED. I RECEIVED NO WARNING OR ALERTS ON MY DASHBOARD. I LET IT COOL FOR FEW MINUTES AND WAS ABLE TO GET OUT OF THE ROAD INTO A PARKING LOT. MY RADIATOR OVERFLOW WAS EMPTY. I LET IT COOL SOME MORE AND PUT IN 1 1/2 GALLONS OF COOLANT. I STARTED THE ENGINE, IT STARTED VERY ROUGH. AFTER A MINUTE OF RUNNING, COOLANT STARTED POURING OUT OF THE FRONT OF MY ENGINE. I ASSUME IT WAS FROM THE RADIATOR. THE ENGINE SHUT ITSELF DOWN AGAIN AND I LEFT THE CAR OVERNIGHT. I CAME BACK THE NEXT DAY AND HAD IT TOWED TO A REPAIR SHOP. HE TURNED THE KEY AND THE ENGINE WOULDN'T TURN OVER. IT WAS JUST CLICK. HE SAID, "THAT'S NOT GOOD." HE ATTACHED HIS DIAGNOSTIC EQUIPMENT AND A BATTERY JUMPER. SAME RESULT. HE SAID HE DIDN'T EVEN NEED TO LOOK AT MY ENGINE TO KNOW IT WAS BLOWN. THE ERROR MESSAGES ON HIS EQUIPMENT CONFIRMED IT. HE PUT WATER IN MY RADIATOR AND PUT IT UNDER PRESSURE. WATER AGAIN STARTED POURING OUT. HE PULLED OUT THE OIL PAN DRAIN PLUG AND WHAT LOOKED LIKE A VANILLA MILKSHAKE OOZED OUT. HE INSPECTED MY WATER PUMP AND CONFIRMED THAT IT HAD FAILED. IT DRAINED MY RADIATOR AND MY CAR OVERHEATED AND BLEW THE HEAD IN A MATTER OF MINUTES, AGAIN WITH NO INDICATORS OF ANY KIND THAT SOMETHING WAS WRONG. I HAVE TO REPLACE MY ENGINE. I STILL OWE MONEY ON IT SO IT'S NOT WORTH IT TO TRASH THE CAR. MY CAR HAS ONLY 70,000 MILES ON IT. UPON DOING RESEARCH I FOUND A CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS WATER PUMP PROBLEM PROBLEM. I'M TRYING TO GET IN ON IT. APPARENTLY THERE ARE THOUSANDS OF CASES EXACTLY LIKE MINE AND FORD WILL NOT ACKNOWLEDGE IT. HTTPS://WWW.PRNEWSWIRE.COM/NEWS-RELEASES/KESSLER-TOPAZ-MELTZER--CHECK-LLP-ANNOUNCES-A-CONSUMER-CLASS-ACTION-FILED-AGAINST-FORD-FOR-DEFECTIVE-WATER-PUMPS-300697193.HTML

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 15-25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE BRAKE PEDAL WAS EXTREMELY FIRM AND ADDITIONAL EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL. ADDITIONALLY, THERE WAS AN ABNORMAL HISSING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO DIEHL'S FORD (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

BRAKES ARE MAKING HISSING NOISE AND ALMOST WRECKED MY EDGE DUE TO NOT BEING ABLE TO PUSH THE BRAKE PEDAL DOWN. NO WARNINGS ON DASH. THIS NEEDS TO BE A RECALL FROM FORD TO REPLACE THE BRAKE BOOSTERS ON ALL 2010 EDGES NO MATTER THE MILEAGE. I KNOW THERE IS A TSB OUT FOR THIS TO REPLACE THIS PART FOR 10 YRS OR 150K MILES, BUT NEEDS TO BE EXTENDED AS THIS IS A MAJOR SAFETY ISSUE. CAN WE SAY FORD PINTO PART 2??

VEHICLE HAS MAJOR ABS PROBLEMS WITCH ALSO AFFECTS THE TRACTION CONTROL. VEHICLE RANDOMLY DOES NOT RESPOND TO BRAKING AT VARIOUS SPEEDS. FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT AS A RESULT. I BOUGHT THIS SUV FOR MY WIFE AND KIDS IT ONLY HAS 100K. IT SHOULDN'T BE HAVING THESE ISSUES.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AS IF A GUN WERE FIRED. THE CONTACT STOPPED THE VEHICLE TO CHECK, BUT DID NOT NOTICE ANYTHING. THE CONTACT RESUMED DRIVING AND STILL HEARD UNUSUAL NOISES. SHE STOPPED AND EXITED THE VEHICLE AGAIN TO FIND THAT THE SUN ROOF HAD FRACTURED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND THE SUN ROOF WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. SUNSET FORD (6616 166TH AVE E, SUMNER, WA 98390, (253) 863-2211) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.

TAKATA RECALL THE FIRST RECALL NOTICE FROM FORD MOTOR COMPANY CAME TO ME IN JULY 2016. SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384. THE LETTER PROMISED FORD MOTOR COMPANY (FMC) WOULD SEND A LETTER WHEN REPLACEMENT PARTS FOR THE DEFECTIVE AIRBAG WOULD BE AVAILABLE TO FIX THE PROBLEM AT MY LOCAL DEALER. SINCE THAT TIME I HAVE RECEIVED 4 MORE SAFETY RECALL LETTERS, DATED DECEMBER 2017, JUNE 2018, OCTOBER 2018 ALL WITH THE SAME RECALL NUMBERS. THE MOST RECENT LETTER OF MARCH 2019 IS FOR THE SAME THING, BUT WITH NEW NUMBERS, SAFETY RECALL NOTICE 19S01 / NHSTA RECAL 19V-001. UPON GETTING THE OCTOBER NOTICE, I CALLED MY LOCAL FORD DEALER, AND THEIR REPRESENTATIVE SAID HE WOULD ORDER THE PARTS AND CALL ME WHEN THEY ARRIVE TO MAKE AN APPOINTMENT FOR REPLACEMENT. THEN WITH THE MARCH 2019 LETTER, I CALLED THE DEALER AGAIN. THIS TIME THE REPRESENTATIVE INFORMED ME THAT HE WOULD HAVE TO ORDER THE PARTS, AND IT WOULD BE UP TO 5 WEEKS BEFORE THE NEW AIRBAG COMES IN. HE ALSO SAID THAT FMC IS SENDING THEM ONLY 2 PER WEEK. NOTE: THE ANSWER TO WHEN DID THIS HAPPEN IS THE DATE OF THE FIRST NOTICE I GOT FROM FMC. AT TWO AND ONE HALF YEARS, I BELIEVE FMC HAS HAD MORE THAN ENOUGH TIME TO SOURCE SAFE AIRBAG TO REPLACE THESE DEFECTIVE ONES. PLEASE EXERT ALL THE INFLUENCE YOU HAVE AVAILABLE TO YOUR AGENCY TO EXPEDITE THE REPLACEMENT OF THESE AIRBAGS. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALL AMERICAN FORD IN OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0405) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO ANOTHER LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..*BF..*JB

WHILE DRIVING DOWN THE HIGHWAY, MY HEATER STARTED BLOWING COLD AIR AND WITHIN 5-10 MINUTES MY GAS PEDAL WOULD NO LONGER ACCELERATE. 1-2 MINUTES AFTER MY GAS PEDAL WOULD NO LONGER ACCELERATE, MY ENGINE LIGHT CAME ON. THANKFULLY THIS HAPPENED AS I WAS APPROACHING AN EXIT AND I WAS ABLE TO EXIT THE HIGHWAY BEFORE MY CAR OVERHEATED AND COMPLETELY SHUT OFF. MY CAR OVERHEATED 1-2 MINUTES AFTER MY ENGINE LIGHT CAME ON. THERE WERE NO SIGNS OF ANY PROBLEMS ON MY CAR BEFORE THIS ALL HAPPENED. IT WAS VERY SUDDEN. I WAS ABOUT 1.5 HOURS AWAY FROM HOME AND HAD TO HAVE MY CAR TOWED. A MECHANIC LOOKED AT IT AND SAID THE COOLANT IS COMPLETELY DRAINING OUT. THEY USE AN ENTIRE GALLON OF COOLANT AND IT POURED OUT OF MY CAR IMMEDIATELY, IN UNDER A MINUTE. AS OF RIGHT NOW, I HAVE TO REPLACE THE WATER PUMP ON MY CAR. HOWEVER, IN ORDER TO REPLACE THE WATER PUMP, THE MECHANIC SAID THEY HAVE TO COMPLETELY REMOVE MY FRONT ENGINE IN ORDER TO ACCESS THE WATER PUMP. THIS WILL CALL FOR AT LEAST 12 HOURS OF LABOR, RAISING COST OF WHAT SHOULD HAVE BEEN AROUND $200 FOR A NEW WATER PUMP TO BETWEEN $1700-$2100. IF THE MECHANICS FIND THAT THE COOLANT HAS INDEED MIXED WITH MY ENGINE OIL AND RUINED MY ENGINE, THEN I WILL HAVE TO COMPLETELY REPLACE MY ENGINE, RAISING THE COST FURTHER TO $7K+. ACCORDING TO KELLEY BLUE BOOK, IF I END UP HAVING TO REPLACE THE ENGINE, THIS WILL COST ABOUT 2-3 TIMES WHAT MY CAR IS WORTH.