2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - PALM BEACH GARDENS, FL

    I OWN A 2011 FORD EDGE WITH THE MYFORD TOUCH OPTION. ON JULY 22, 2013, I EXPERIENCED AN EVENT THAT COULD HAVE HAD FATAL CONSEQUENCES. WHILE TRAVELING ON THE BLUE RIDGE PARKWAY IN NORTH CAROLINA, I ENTERED THE FIRST OF SEVERAL MOUNTAIN TUNNELS. WHEN I ENTERED THE TUNNEL, I EXPECTED THE HEADLAMPS TO TURN ON AUTOMATICALLY. THEY DID NOT. ASSUMING THE LIGHTS WERE ACTUALLY ON, I LOWERED MY SUN GLASSES THINKING THE TINT HAD REDUCED MY VISION. THAT IS WHEN I REALIZED THE LIGHTS HAD NOT COME ON. FOR A SECOND I WAS CONFUSED. TRAVELING AT ABOUT 45 MPH, MY FIRST THOUGHTS WERE OF THE LIGHT SWITCH LOCATION WHICH I'D NEVER USED AND WAS NOT FAMILIAR WITH. I IMMEDIATELY PUSHED DOWN ON THE DIMMER SWITCH. WRONG WAY! I THEN PULLED THE DIMMER SWITCH HANDLE, AND THE LIGHTS CAME ON. I HAD ENTERED THE TUNNEL MOVING ON A CURVED PATH AND HAD FORTUNATELY HELD THE STEERING WHEEL STEADY AS I REACTED. WHEN I FINALLY GOT THE LIGHTS TURNED ON, THE CAR WAS STILL PRETTY MUCH IN LANE, SO NO DANGER WAS APPARENT. I HAD TRAVELED SOME DISTANCE THOUGH. ENTERING THE NEXT 4-5 TUNNELS, I WAITED UNTIL THE LAST POSSIBLE MOMENT TO MANUALLY TURN ON THE LIGHTS, CYCLING THE SWITCH FROM AUTOMATIC TO "ON" AND THEN BACK TO AUTOMATIC AS THE TUNNEL WAS EXITED. THE AUTOMATIC FEATURE NEVER RESPONDED. LATER THAT EVENING AFTER DARK, I CRANKED THE ENGINE, AND THE LIGHTS DID TURN ON. THE LIGHTS HAVE CONTINUED TO WORK SINCE THEN, EXCEPT I'VE NOT HAD AN OPPORTUNITY TO CHECK THE AUTOMATIC FEATURE IN A DAYLIGHT TUNNEL-LIKE SITUATION. IF THE CAR HAD WRECKED AT FIRST OCCURRENCE WITH FATALITY, NO ONE WOULD HAVE FIGURED OUT THE CAUSE, AND THE INVESTIGATING OFFICER WOULD PROBABLY HAVE WRITTEN UP THE REPORT AS CARELESSNESS ON THE PART OF THE DRIVER. I DO NOT KNOW IF THIS IS A CHRONIC PROBLEM WITH THE FORD, BUT IT SHOULD BE ADDRESSED BY THE MANUFACTURER, POSSIBLY MAKING THE LIGHT SWITCH REDUNDANT. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - CAT SPRING, TX

    DRIVING DOWN THE STREET AND VEHICLE ACTS LIKE IT IS RUNNING OUT OF GAS OR VAPOR LOCKING. ACCELERATOR ALL THE WAY DOWN AND VEHICLE SLOWING DOWN TO A STOP. WRENCH LIGHT COMES ON VEHICLE AND TAKE TO FORD DEALERSHIP FOR REPAIR. I FEEL LIKE THIS SHOULD BE COVERED UNDER WARRANTY DUE TO THE FACT THAT SEVERAL OTHER THROTTLES HAVE REPORTED GOING OUT ON THIS YEAR MODEL. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - BRENTWOOD, CA

    FORD EDGE 2011 SHOWING DRIVER DOOR AJAR AND LIGHT OVERHEAD STAYS ON. IT WAS REPLACED A YEAR AND 2 MONTHS AGO BY FORD UNDER WARRANTY. NOW IT HAPPENED AGAIN OUT OF WARRANTY. THIS IS CLEARLY A RECALL PROBLEM. I WENT ON LINE AND NOTICE OVER 100 COMPLAINTS WITH THIS SAME ISSUE. I DON'T FEEL SAFE THAT MY DAUGHTER IS DRIVING THIS VEHICLE WITH THIS PROBLEM. LOOKS LIKE IT IS LOCKED BUT I'M NOT 100 PERCENT SURE. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LOUISVILLE, KY

    WELL KNOWN ISSUE WITH THE DRIVER DOOR LATCH FAILING ON THE 2011 FORD EDGE. DRIVER DOOR WILL CLOSE AND APPEARS TO BE SECURE. HOWEVER, THE DRIVER DOOR AJAR LIGHT WILL ILLUMINATE, THE CAR WILL NOT AUTO LOCK WHEN YOU REACH THE DESIGNATED SPEED AND THE INTERIOR LIGHTS REMAIN ON FOR APPROXIMATELY 20 MINUTES. ALL OF THIS RESULTS IN A DRAIN ON THE BATTERY. IT TAKES SLAMMING THE DRIVER DOOR TO THE POINT YOU ARE AFRAID THAT ANOTHER ISSUE WILL ARISE BEFORE YOU CAN GET THE CAR TO RECOGNIZE THE DRIVER DOOR IS CLOSED. I TOOK MY EDGE TO MY FORD DEALER TO HAVE THE DRIVER DOOR LATCH REPLACED. AS I WAS OUT OF WARRANTY AT THE TIME THIS PROBLEM STARTED, I HAD TO PAY OUT OF POCKET FOR THE REPAIR. I HAVE REQUESTED REIMBURSEMENT FROM FORD AS THIS APPEARS TO BE ANOTHER WELL KNOWN, WIDESPREAD ISSUE THAT FORD CHOOSES TO IGNORE INSTEAD OF ISSUING A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LOUISVILLE, KY

    DRIVING ON I-65 IN AN AREA WITH 4-5 LANES OF TRAFFIC WITH A SPEED ZONE OF 65 MPH WHEN THE VEHICLE LOST POWER - WRENCH LIGHT WARNING LIGHT CAME ON - HAD TO MANEUVER THE VEHICLE ACROSS 3 LANES OF TRAFFIC DURING RUSH HOUR TO REACH THE EMERGENCY LANE. IT WAS SHEER LUCK THAT I MADE IT TO THE EMERGENCY LANE WITHOUT BEING HIT BY ANOTHER VEHICLE AS I COULD NOT SPEED UP THE CAR AND THE SPEED WAS NEARING ZERO MPH. THE VEHICLE HAD TO BE TOWED INTO THE DEALERSHIP WHERE IT WAS DIAGNOSED AND EVENTUALLY REPAIRED UNDER WARRANTY. IT TOOK THE DEALERSHIP APPROXIMATELY ONE WEEK TO REPAIR THE POWER TRAIN ISSUE. PER MY RESEARCH ON VARIOUS FORD EDGE SITES, THIS IS A VERY COMMON OCCURRENCE AND FORD HAS FAILED TO RECALL THIS ISSUE. LUCKILY, I WAS NOT HARMED. HOWEVER, NOT EVERYONE WILL BE THIS FORTUNATE. FORD NEEDS TO RECALL THIS ISSUE ASAP. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SAN ANTONIO, VT

    MY HUSBAND WAS DRIVING; WE WERE ON A TRIP. THE SPEED DROPPED FROM ABOUT 50 TO A CRAWL; NO ACCELERATION. HE PULLED OVER AND I PULLED OUT THE OWNER'S MANUAL. THE INFO SAID THERE WAS A PROBLEM WITH THE POWERTRAIN AND THE CAR WOULD BE IN LIMP MODE. MY HUSBAND TURNED OFF IGNITION AND RESTARTED. IT WAS OKAY FOR ANOTHER COUPLE OF MILES THEN HAPPENED AGAIN. AGAIN HE TURNED IT OFF AND RESTARTED. THE THIRD TIME IT HAPPENED, WE PULLED OVER AND CALLED FORD. LUCKILY THERE WAS A DEALERSHIP CLOSE BY. HOWEVER, WHEN WE TALKED TO THEM, THEY SAID THEY'D HAVE TO DO A DIAGNOSTIC. WE DIDN'T LEAVE THE CAR. WE DIDN'T HAVE ANOTHER PROBLEM UNTIL JULY 25, 2013. IT HAPPENED AGAIN TWICE WHILE I WAS DRIVING. THE CAR IS NOW AT THE DEALERS BEING CHECKED OUT FOR THE PROBLEM. FIRST IMPRESSION, IT'S THE THROTTLE. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MOUNTPELIER, OH

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE LATCH ON THE DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE CONTACT HAD TO WAIT SEVERAL WEEKS FOR THE REPAIR BECAUSE THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - HOLTSVILLE, NY

    WHILE DRIVING THE CAR THE CAR 'STALLED' MEANING I HAD NO ABILITY TO ACCELERATE THE CAR, ALL OTHER ITEMS WORKED OK, AN AMBER WRENCH LIGHT CAME ON, I PULLED OVER, RESTARTED THE CAR AND IT WORKED FINE. IT HAPPENED AGAIN 3 DAYS LATER APPROX THE SAME SPEED. SEEMING THIS HAS BEEN AN ISSUE AMONG OTHER FORD EDGE CARS. *TR

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - COUSHATTA, LA

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS THEN THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - POWHATAN, VA

    1) DRIVE DOOR AJAR LIGHT IN DASH WILL NOT GO OUT. DOOR WILL NOT PROPERLY SHUT. EXTREMELY UNSAFE! DOORS WILL NOT LOCK WITH THIS WARNING/LIGHT ON AS WELL AS THE LIGHTS INSIDE VEHICLE STAY ON FOR AN EXTENDED AMOUNT OF TIME (UP TO 20 MIN) UNTIL THEY GO TO SLEEP. WHICH IS DRAINING THE BATTERY. 2) PASSENGER SEAT BELT LOCKS UP WITH THE LEAST BIT OF MOVEMENT. SO TIGHT THAT IT SEVERELY UNCOMFORTABLE. TO FIND COMFORT THE SEAT BELT HAS TO CONSTANTLY BE UNLATCHED AND RE LATCHED WHILE VEHICLE IS IN MOTION / DRIVEN. UNSAFE! WHEN RESEARCHING THE DOOR AJAR ISSUE IT HAS BECOME VERY CLEAR THAT FORD HAS A MAJOR DEFECT WITH THIS PART THAT HAS BEEN INSTALLED. THIS SHOULD NOT COST CONSUMERS OVER $500 OUT OF POCKET TO REPAIR OR PUT THEIR LIVE IN DANGER DUE TO THEIR NEGLECT TO REPAIR THEIR PRODUCT THAT WAS DEFECTED WHEN MANUFACTURED. *TR

    Source: NHTSA WEB SITE