2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- KARLSTAD, MN
WE PURCHASED A NEW 2011 FORD EDGE IN FEBRUARY OF 2011. WE HAD DRIVEN IT LESS THAN 41,000 MILES WHEN WE ENCOUNTERED A PROBLEM WITH ONE TIRE. AS WE WERE DRIVING WE WERE ALERTED THAT THE AIR PRESSURE WAS LOW ON OUR TIRE. WE ADDED AIR AND HAD DRIVEN LESS THAN 10 MILES WHEN THE LOW AIR PRESSURE WARNING CAME ON AGAIN. WE DROVE TO WALMART TO GET THE TIRE REPAIRED. IT HAD A SPLIT ON THE INSIDE OF THE TIRE, NEAR THE LETTERING. THE SPLIT WAS NOT ALONG THE CURVE OF THE TIRE, IT IS AN "UP AND DOWN" TEAR. WE WERE TOLD THEY COULD NOT REPAIR THE TIRE BECAUSE OF WHERE THE SPLIT HAD OCCURRED. LIKE I SAID, IT WAS ON THE INSIDE OF THE TIRE, SO IT COULD NOT HAVE BEEN DAMAGED BY HITTING A CURB OR SOMETHING HITTING IT. THE TIRES HAVE VERY LITTLE WEAR ON THEM, BUT WE REPLACED ALL OF THEM ANYWAY. WE FEEL THIS TIRE WAS FAULTY AND WE WOULD REGRET NOT REPLACING THEM IF ONE WOULD BLOW OUT AND CAUSE A DEADLY ACCIDENT. WE KEPT THE TIRES IN CASE THERE IS A RECALL ON THEM. THIS WAS DEFINITELY NOT NORMAL WEAR AND TEAR! IF I WERE A TIRE MANUFACTURER, I WOULD DEFINITELY BE CHECKING ON THIS MATTER RIGHT NOW. AS I SAID, THE TIRES ARE THE MICHELIN LATITUDE TOUR, P245/60/18. THE OTHER NUMBERS FROM THE TIRE ARE AP4A DAMX 3110, WJ2B6A06-5868201. IF YOU NEED MORE INFORMATION, PLEASE CONTACT US. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- BAY VILLIAGE, OH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- BIRMINGHAM, AL
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 48 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- SUMMERFIELD , FL
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- AUBURN HILLS, MI
I PURCHASED THIS CERTIFIED PRE OWNED 2011 FORD EDGE AND 3000 MILES INTO OWNING IT THE DRIVE TRAIN HAS REPEATEDLY SLIPPED AND WHEN IT ENGAGES IT SLAMS. THIS SEEMS TO HAPPEN AT ANY TIME MOSTLY FROM AFTER STOPPING AND SOMETIMES AS THE CAR IS JUST DRIVING AT LOW SPEEDS. I`M TAKING IT IN FOR THIS SOON BUT FROM THESE OTHER POSTINGS I DON`T FEEL SO GOOD ABOUT WHAT TO EXPECT. *TR
Source: NHTSA WEB SITE -
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2011 FORD EDGE- ODESSA, TX
ON MARCH 9, 2013 WHILE DRIVING 40 MILES PER HOUR, THE VEHICLE JERKED AS IF I HAD HIT OR BEEN HIT BY SOMETHING, PULLED OVER INTO A PARKING LOT, GOT OUT LOOKED UNDER MY VEHICLE WALKED AROUND AND DIDN'T HIT ANYTHING, MY MOTOR DIDN'T COME OUT, DIDN'T GET HIT BY ANOTHER VEHICLE, NO BLOWOUT TIRES, GOT BACK IN MY VEHICLE AND DROVE HOME WITH NO OTHER ISSUES (WOW). THEN ON MARCH 31, 2013 WHILE DRIVING HOME FROM AN OUT OF TOWN TRIP, ALMOST HOME, ON THE INTERSTATE DRIVING 75 MILES PER HOUR THE VEHICLE JERKED AGAIN LIKE IT DID THAT DAY ON MARCH 9, MY HUSBAND WAS IN THE PASSENGER SEAT WITH HIS EYES CLOSED AND SAT STRAIGHT UP AND ASKED ME IF WE HAD BEEN HIT. EXPLAINED TO HIM THIS IS EXACTLY THE SAME THING THAT HAPPENED TO ME A FEW WEEKS AGO. TOOK IT BACK IN AND OF COURSE THE DEALERSHIP COULD NOT REPLICATE SO A RECORDER WAS INSTALLED. ON MAY 24, 2013 THIS HAPPENED AGAIN I PUSHED THE BUTTON ON THE RECORD AND NOW MY EDGE IS BACK IN THE SHOP. I HAVE BEEN READING BLOGS ON FORD FORUM, APPARENTLY THIS PROBLEM HAS BEEN GOING SINCE 2007. IF MY VEHICLE DECIDES TO STALL WHILE THIS IS OCCURRING I'M IN DEEP TROUBLE I'LL BE REAR ENDED AND FORD MOTOR WILL HAVE A LAW SUIT ON THEIR HANDS. GLAD IT DIDN'T STALL OUT ON THE HIGHWAY BECAUSE I MAY NOT BE HERE TODAY. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- KATY, TX
TRAVELING ON INTERSTATE HIGHWAY THE ENGINE SHUT DOWN AND A WRENCH WARNING SYMBOL APPEARED ON DASH BOARD. TURNED OFF CAR AND RESTARTED ALL CLEARED. TOOK TO DEALER AND THEY COULD FIND NOTHING ON COMPUTER. HAPPEN AGAIN ON TRIP TO FLORIDA AND TWICE MORE BACK AT HOME. DEALER AGAIN CHECK AND SAID COULD FIND NOTHING. THERE IS DEFINITELY SOMETHING GOING WRONG AND IT A SERIOUS HAZARD WHEN YOU ARE TRAVELING AT INTERSTATE SPEED AND THE CAR ENGINE, POWER STEERING, AND BRAKES STOP WORKING. CAR GOES INTO CREEP MODE UNTIL YOU STOP TURN OFF ENGINE AND RESTART. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- SAN DIEGO, CA
2011 FORD EDGE, I AM THE FIRST OWNER AND BOUGHT THIS CAR NEW. AT APPROX 2000 MILES AFTER THE 36K MILE WARRANTY EXPIRED THE DRIVERS DOOR LATCH SWITCH IS MESSED UP. THE DOOR WILL BE SHUTAND THE SYSTEM STILL SHOWS IT AJAR WHICH CAUSES THE INTERIOR LIGHT TO STAY ON FOR 5 PLUS MINUTES. EVEN WHILE DRIVING THE DOOR CLOSED AND NO WARNINGS THE SWITCH WILL MALFUNCTION AT NIGHT AND CAUSE THE INTERIOR (WHITE) LIGHTS TO COME ON. THIS IS A HAZZARD AT NIGHT (SAFETY)!!!! I HAVE CONTACTED THE LOCAL FORD AND THEY GIVE ME THE RUN AROUND AND DO NOT WANT TO COVER THEIR DEFECT!! THERE ARE MORE THAN 7 DOCUMENTED CASES ON HERE AND EVEN MY SERVICE ADVISOR SAID THAT THESE YEAR AND MODEL ARE NOTORIUS FOR THIS PROBLEM BUT FORD DOES NOT COVER! SERVICE MANAGER SAID HE HAS NEVER HEARD OF IT (BS). BOTTOM LINE.... IF YOU WILL NOT COVER YOUR PRODUCT I WILL NOT BUY YOUR CHEAP PRODUCT!! LOOKS LIKE TOYOTA WILL GET MY BUSINESS FROM NOW ON SINCE THEY COVER THEIR PRODUCT !! THIS IS A SAFETY ISSUE ESPECIALLY FOR NIGHT DRIVING AND BATTERY LIFE (STRANDED ON ROAD). *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- WELLSVILLE, KS
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LATCH WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 53,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- CONWAY, TX
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY VALVE NEEDED TO BE REPLACED AND THE FUEL SYSTEM NEEDED TO BE CLEANED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 44,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE