2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- NORTH HOLLYWOOD, CA
I WAS REAR-ENDED AT A PEDESTRIAN CROSSWALK BY A TEEN TEXTING ON HIS SMARTPHONE WHILE DRIVING AT THE SPEED OF ABOUT 40MPH. THE IMPACT CAUSED ME TO SMASH INTO ANOTHER CAR IN FRONT OF ME. I WASN'T INJURED BECAUSE I BRACED MYSELF FOR IMPACT LOOKING UP THROUGH MY MIRRORS. THE AIRBAG LIGHT CAME ON AS IF THEY AIRBAGS WERE ABOUT TO DEPLOY ON THE DASH BOARD BUT THEY SIMPLY DIDN'T DEPLOY. WHEN I WAS DRIVING HOME THE CAR STARTED SHAKING AS IF THE AIRBAGS MIGHT POP OUT IF I HIT A BUMP IN THE ROAD. THE CAR IS NOW PARKED AND WILL REMAIN PARKED UNTIL THIS ISSUE IS FULLY RESOLVED.. NO MORE FORD CARS FOR ME! *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- CONWAY, TX
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AT THE TIME OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE OF THE THROTTLE BODY CAUSED FUEL TO BE CUT OFF FROM THE ENGINE. THE CONTACT STATED THAT THE THROTTLE BODY WAS CLEANED. THE FAILURE AND CURRENT THE MILEAGE WAS 44,905. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- OXFORD, MS
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM. AS A RESULT, AN ELECTRICAL SHORT DEVELOPED AND THE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 47,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- BLUFFTON, SC
DOOR AJAR WARNING LIGHT -THE DRIVERS DOOR AJAR WARNING WILL POP ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. EXTREMELY DANGEROUS. ALSO THE LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED AND THAT CAUSES THE BATTERY TO RUN DOWN BECAUSE IT WILL STAY ON AT LEASE 5 MINUTES AFTER THE CAR IS PARKED, THE DOOR IS CLOSED AND THE KEY IS REMOVED. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- FOXHOME, MN
I PURCHASED A CERTIFIED USED 2011 FORD EDGE IN JANUARY 2013. SHORTLY THEREAFTER, I STARTED NOTICING SOME MAJOR ISSUES. 1) THE TRANSMISSION WHINES AT LOW SPEEDS, UNTIL I ACCELERATE & IT SHIFTS UP A FEW GEARS. I HAVE ALSO HAD IT SLIP & CLUNK WHILE SHIFTING GEARS 2) THERE IS A LOUD POPPING FROM THE FRONT END, PASSENGER SIDE, WHEN I AM TURNING, ESPECIALLY IN & OUT OF PARKING SPOTS 3) THERE IS A WHISTLE COMING FROM UNDER THE SUV, BETWEEN THE DRIVER SIDE DOORS & IT DOES IT IN ACCESSORY MODE OR WHEN THE SUV IS RUNNING. I HAVE NOW HAD IT BACK AT THE DEALER FOR THE 3RD TIME & THEY ARE WORKING WITH FORD ON DIAGNOSING THE ISSUES. IT IS VERY DISHEARTENING TO SPEND SO MUCH MONEY FOR A VEHICLE & HAVE SUCH ISSUES. THANKFULLY IT IS CERTIFIED & UNDER WARRANTY. THE DEALERSHIP HAS BEEN GOOD ABOUT GETTING ME A LOANER VEHICLE TOO. BUT I ALMOST AM READY TO ASK THEM TO TRADE ME OUT OF IT, BECAUSE I AM SICK OF DEALING WITH THE ISSUES. IT IS EMBARRASSING TO HAVE SUCH A NICE LOOKING "NEW" VEHICLE & WHEN PEOPLE RIDE WITH ME, THEY NOTICE ALL THE THINGS WRONG & SAY I GOT A BAD DEAL. *TR
Source: NHTSA WEB SITE -
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2011 FORD EDGE- CARRIERE, MS
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS TURNED OFF AND LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT INSPECTED BECAUSE THE DEALER STATED THAT THERE WAS NOT A RECALL FOR THE VEHICLE. THE CONTACT STATED THAT THE DOOR HAD TO BE CLOSED FOUR OR FIVE TIMES BEFORE THE INTERIOR LIGHT SHUT OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 41,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- OKLAHOMA CITY , OK
2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR STARTED INTERMITTENTLY AND NOW PERMANENTLY MALFUNCTIONSAND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTIONAND THE DOORS TO UNLOCK. ADDITIONALYTHE INTERIOR DOME LIGHT STAYS ONFOR EXTENDED TIMES THE INABILITY TO LOCK THE DOORS OR FOR THE DOORS TO STAY LOCKED IS A SAFTY ISSUE, THE DOME LIGHT OBSCURES VISION AT NIGHT WHICH IS ANOTHER SAFETY ISSUE. I AND THOUSANDS OF FORD EDGE OWNERS WOULD APPRECIATE FORD MOTER COMPANY TAKEING RESPONSIBILITY FOR THIS FACTORY DEFECT AND SAFETY HAZARD. THIS IS NOT A FACTORY WARRANTY ISSUE FORD IS AWARE OF THIS PROBLEM BUT REFUSES TO FIX. I HAVE SEARCHED THE WORLDWIDENET AND FOUND THIS TO BE A PROBLEM WIT MANY FORD MODELS. PLEASE ADDRESS THIS ISSUE ASAP BEFOR SOMEONE IS MAMED OR HAS THER LIFE TAKEN. THANK
Source: PORTABLE SAFETY COMPLAINT FORM -
2011 FORD EDGE- CUMMING, GA
THE CAR REPEATEDLY HAS TRANSMISSION ISSUES WHEN SLOWING THEN ACCELERATING FROM AROUND 20 MPH. THE TRANSMISSION/POWER STOPS MOMENTARILY THEN IT SHIFTS WITH A VERY HARD JERKING SENSATION AND A LOUD THUD. I FEEL THIS ISSUE WILL EVENTUALLY PUT ME AND MY FAMILY IN DANGER. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- SUWANEE, GA
I HAD BEEN HAVING ON-GOING ISSUES WITH ENGINE SURGING, STALLING AND GEAR "SKIPPING" SINCE I FIRST PURCHASED THE VEHICLE IN DECEMBER 2010, WHICH I HAD REPORTED TO THE DEALERSHIP AND ABOUT WHICH I WAS IN THE MIDST OF LEMON LAW PROCEEDINGS UNDER GA LEMON LAW. THEY ARE BEST DESCRIBED AS SIMILAR IN NATURE TO THOSE REPORTED IN THE NHTSA INVESTIGATION HERE: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ AT TIMES, THE ENGINE WOULD CUT OUT AT HIGH SPEEDS AND I'D BE STUCK IN "LIMP MODE". OTHER TIMES THE TRANSMISSION WOULD SLIP, THEN SURGE, MAKING IT FEEL AS IF I WERE HIT FROM BEHIND BY ANOTHER VEHICLE. STILL OTHER TIMES, IT MIGHT STALL OUT AT SLOW SPEEDS (I.E. WHILE MAKING A TURN, ETC.), LEAVING ME STUCK IN AN INTERSECTION AND VULNERABLE TO BEING HIT BY ONCOMING TRAFFIC. FORD HAD ATTEMPTED MULTIPLE TIMES TO FIX THIS PROBLEM, BUT IT KEPT RECURRING, EVEN AFTER MANY PARTS WERE REBUILT OR REPLACED. FINALLY, THE UNRESOLVED ISSUE CULMINATED IN AN ACCIDENT ON 11/26/12. I WAS COMING OFF ON A HIGHWAY EXIST RAMP AND THE ENGINE "SKIPPED" AND SURGED, PROPELLING ME INTO THE REAR OF THE CAR IN FRONT OF ME. NO ONE WAS TREATED FOR INJURY AT THE TIME OF THE CRASH, BUT THE DRIVER OF THE OTHER CAR DID REPORT INJURY AFTER THE CRASH. MY ISSUE IS STILL UNRESOLVED BY FORD. THEY CLAIM THEY CAN'T DUPLICATE THE ISSUE AND HAVE MADE NO ATTEMPTS TO GET ME OUT OF THIS VEHICLE, WHICH I AM STUCK DRIVING UNTIL I CAN COMPLETE THE LENGTHY LEMON LAW PROCESS. I FEAR FOR MY LIFE EVERY DAY THAT I HAVE TO DRIVE IT AND AM AFRAID TO TRANSPORT MY CHILDREN IN IT. THANK YOU FOR THE OPPORTUNITY TO SUBMIT MY CLAIM. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- SUFFOLK, VA
DOOR AJAR WARNING LIGHT WILL NOT GO AWAY WHEN CLOSING THE DRIVERS DOOR AND OCCASIONALLY POPS ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. IN ORDER FOR THE DOOR TO CLOSE AND NOT HAVE THE DOOR AJAR WARNING LIGHT COME ON THE DRIVER MUST LOOSEN THE LATCH BEFORE CLOSING THE DOOR. EVEN IF ONE DOES THIS, IT DOES NOT GUARANTEE THAT IT WOULD NOT POP ON WHILE DRIVING. EXTREMELY DANGEROUS. *TR
Source: NHTSA WEB SITE