2011 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE BRAKES. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT THE REAR PASSENGER'S SIDE INTERIOR BRAKE PADS DID NOT HAVE ANY PADDING AND PENETRATED THE ROTORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT BOTH REAR ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 28,000.

AS I WAS LEAVING WORK AND PULLED OUT OF THE PARKING LOT ONTO THE MAIN ROAD AND MY CAR STALLED AFTER REACHING APPROX 10-15 MPH INDICATING ME TO "SEE MANUAL" WITH A WRENCH ON THE SCREEN THEN FLASHING "CHECK ENGINE OIL PRESSURE". AS I CAME TO A COMPLETE STOP MY EDGE BEGAN TO SHAKE VIOLENTLY AND THE RPM'S BEGAN TO JUMP UP AND DOWN FRANTICALLY. I THEN TURNED MY EDGE OFF FOR 30 SECONDS. WHEN I RESTARTED IT, IT STARTED WITHOUT ISSUE AND IDLED FINE. I WAS ABLE TO BACK IT UP AND DRIVE IT UNDER 10 MPH TO PARK IT OVER NIGHT. THE FOLLOWING DAY (TODAY) WHEN I WENT TO TAKE IT TO THE DEALERSHIP THE SAME THING HAPPENED EXCEPT THIS TIME AROUND ONLY THE "SEE MANUAL" INDICATOR FLASHED AND I HAD TO HAVE IT TOWED TO THE LOCAL FORD DEALERSHIP FOR SERVICING. STILL NO WORD ON WHAT IT COULD POSSIBLY BE. I CHECKED THE OIL LEVEL, IT WAS NORMAL AND HAVE BEEN HAVING IT SERVICED EVERY 3,000 MILES. *TR

I PULLED INTO A PARKING SPACE. FELT THE CAR MOVE FORWARD. IMMEDIATELY TURNED THE STEERING WHEEL TO AVOID THE CAR DIRECTLY PARKED IN FRONT OF ME. ACCELERATING TO 25-30 MILES PER HOUR AND NOT KNOWING WHAT WAS HAPPENING, STEERED THE CAR UP THE PARKING LANE INTO A SNOW-COVERED FIELD, CIRCLED AND CAME BACK INTO ANOTHER ROW OF THE PARKING LOT. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I GOT TO THE END OF THAT ROW AND REALIZED I HAD NO BRAKES, FINALLY THREW IT IN PARK. THE CAR STOPPED, GEARS GRINDING. THE VEHICLE MAINTAINED THE SAME SPEED THE WHOLE TIME. IF THERE WOULD HAVE BEEN PEOPLE OR OTHER CAR MOVEMENT AT THE TIME, I DON'T KNOW WHAT WOULD HAVE HAPPENED. FORD INSPECTED THE VEHICLE AND FOUND NOTHING. *TR

2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR INTERMITTENTLY MALFUNCTIONS AND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTION AND THE DOORS TO UNLOCK. ADDITIONALLY THE INTERIOR DOME LIGHTS STAYS ON FOR EXTENDED TIMES THE INABILITY TO LOCK THE DONORS OR FOR THE DOORS TO STAY LOCKED IS A SAFETY ISSUE. I WOULD LIKE FORD TO ACCEPT RESPONSIBILITY FOR THIS PROBLEM. I PAID FOR THIS REPAIR AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THIS HOWEVER IS A QUALITY AND SAFETY ISSUE AND HAS NOTHING DO WITH HOW THE VEHICLE WAS USED OR MAINTAINED. *TR

I OWN A 2011 FORD EDGE WITH 39,000 MILES ON IT. THREE DAYS AGO I WAS DRIVING ON A RELATIVELY BUSY ROAD GOING 65 MPH WHEN ALL OF A SUDDEN MY EDGE SEEMED LIKE IT LOST ALL POWER TO IT. THE "SEE MANUAL" WITH A WRENCH SCREEN CAME UP ON MY DASHBOARD, AS MY CAR SLOWLY BEGAN TO STOP. UPON STOPPING IT BEGAN TO SHAKE AND RUMBLE VIOLENTLY. I PUT THE CAR IN PARK, AND BACK INTO DRIVE TO START DRIVING AGAIN. WHEN I PUSHED THE GAS PEDAL NOTHING WOULD HAPPEN. THE RPM'S WOULD NOT EVEN MOVE. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON IT ROLLED OVER A COUPLE TIMES BEFORE IT ACTUALLY STARTED. THEN IT ACTED LIKE NOTHING HAPPENED. THEN TODAY (01/28/2013) I WAS TURNING IN THE MIDDLE OF AN INTERSECTION AND IT HAPPENED AGAIN. I WASN'T EVEN GOING 20 MPH THIS TIME. I HAD TO COAST ONTO THE TURNING LATE OF THE OPPOSITE DIRECTION AFTER TRYING TO AVOID BEING HIT BY A COUPLE SEMI'S. I TOOK IT TO AUTOZONE WHERE THEY TESTED IT, NOTHING SEEMED TO BE WRONG WITH IT. THEY EVEN CHECKED UNDER THE HOOD. ON THE WAY HOME, 20 MINUTES LATER IT HAPPENED ON THE SAME BUSY HIGHWAY. ONCE AGAIN, I WAS ALMOST INVOLVED IN A COUPLE ACCIDENTS. I HAVE TRIED LOOKING EVERYWHERE TO SEE WHERE THERE IS A SOLUTION BUT I CAN'T SEEM TO FIND ONE. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE, AND I ACTUALLY AM CONSIDERING TRADING IT IN. IT'S A DEATH TRAP, AND IT'S SAD TO SAY BECAUSE I LOVED MY EDGE SO MUCH. IF ANYONE HAS THE SOLUTION TO WHAT IS GOING ON, PLEASE TELL ME. I'M TIRED OF GETTING NO ANSWER. *TR

WHEN DRIVING BETWEEN 30 AND 35 MPH ON FAIRLY LEVEL TERRAIN BUT SOMEWHAT CURVY MY CAR WILL LUNG VIOLENTLY. FIRST TIME IT HAPPENED I PULLED OVER THINKING I HAD BEEN HIT IN THE BACK OF MY CAR. THIS HAS HAPPENED TWICE NOW. MARSHALL MIZE FORD DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO UNLESS THEY CAN REPLICATE THE PROBLEM. THIS CAR HAS ONGOING ISSUES WITH THE TRANSMISSION. MY FIRST COMPLAINT WAS 1 MONTH AFTER I BOUGHT THE CAR. WHEN DRIVING APPROXIMATELY 57 MPH ON A DECLINE IF I EVERY SO SLIGHTLY TOUCH MY BRAKE PAD MY CAR WILL "SLAM" INTO A LOWER GEAR. I HAVE HAD TO BRING THE CAR TO A COMPLETE STOP TO GET IT TO GO BACK INTO NORMAL SHIFT MODE. ACTUALLY HAD A FORD ENGINEER RIDE WITH ME AND TELL ME THAT WAS "NORMAL". WHEN I PRESSED HIM "IT'S NORMAL TO HAVE TO COME TO A COMPLETE STOP TO GET MY CAR BACK INTO NORMAL SHIFT MODE" HE JUST SHRUGGED HIS SHOULDERS AND SAID THERE WAS NOTHING HE COULD DO FOR ME. I ACTUALLY HAD TO PULL OFF TO THE EMERGENCY LANE ONE MORNING BECAUSE ME CAR DID THIS AND A TRANSFER TRUCK ALSO MOST REARENDED ME. *TR

TWO WEEKS AGO MY FORD EDGE LIMITED (2011), WHICH I HAD FOR LESS THAN 2 YEARS AND IT HAD ~21000MI, STARTED TO HAVE SERIOUS PROBLEMS. WHILE DRIVING ON ONE OF THE BUSIEST HIGHWAYS IN HOUSTON, THE ACCELERATION SUDDENLY DISAPPEARED (GAS PEDAL WENT LIMP) WHEN I WAS GOING 65-70MPH. THE CAR STILL HAD POWER AND I WAS ABLE TO BREAK AND STEER TO THE EMERGENCY LANE. WHILE DOING THAT, ALMOST GOT HIT FROM THE BACK TWICE. AFTER COMPLETE STOP AT EMERGENCY LANE, I RESTARTED THE CAR. IT STARTED FINE, AND I WAS ABLE TO GET HOME, THOUGH I WAS AFRAID TO TAKE A HIGHWAY. NEXT DAY, SAME PROBLEM HAPPENED TWICE, AND BOTH TIMES AT ABOUT THE SAME SPEED. THESE TIMES, HOWEVER, I FELT STRONG VIBRATIONS WHEN RESTARTING THE ENGINE. ALL OF THE TIMES, AN ORANGE WRENCH APPEARED ON THE DASHBOARD INDICATING POWER TRAIN PROBLEMS. AFTER THE SECOND TIME, A LIGHT INDICATING THAT ENGINE NEEDS TO BE SERVICED SOON ALSO APPEARED. THIS LIGHT TURNED OFF ON ITS OWN COUPLE DAYS LATER. I HAD PLENTY OF PROBLEMS WITH THIS CAR BEFORE. THIS WAS THE LAST POINT WHEN MY PATIENCE WITH THIS CAR HAD ENDED. BESIDES, I COULD GET INTO A SERIOUS ACCIDENT. LUCKILY, ALL OF THE TIMES I WAS DRIVING AFTER THE RUSH HOUR AND TRAFFIC WAS NOT TOO BAD. OTHERWISE, I WOULD BE DEFINITELY BE HIT BY SOMEONE. IN ANY CASE, I BROUGHT THE CAR TO THE DEALERSHIP AND TRADED IT IN. NO WONDER, I WAS TOLD IN THE DEALERSHIP THAT THEY ARE NOT AWARE OF ANY PROBLEMS LIKE THIS AND OFFERED SERVICING THE CAR. I REFUSED IT, BECAUSE OF MULTIPLE PROBLEMS I HAD WITH THIS CAR BEFORE AND JUST DIDN'T WANT TO KEEP IT ANYMORE. FORD DEFINITELY NEEDS TO RECALL 2011 FORD EDGE WITH SUCH PROBLEMS. I WILL CALL THEM AND COMPLAINT TO THEM AS WELL. FOR NOW, I WOULD RECOMMEND PEOPLE NOT TO BUY 2011 FORD EDGE AS IT HAS SO MANY ISSUES, ESPECIALLY WITH ELECTRICAL WIRING/COMPONENTS AND SYNC. THIS WAS THE MOST EXPENSIVE AND MOST UNRELIABLE CAR I'VE EVER HAD. *TR

MY DOOR SENSOR LIGHT WILL NOT TURN OFF, WHICH IS KEEPING MY VEHICLE FROM LOCKING. THE MALFUNCTION IS WITH THE DRIVER'S SIDE OF MY 2011 FORD EDGE LIMITED MODEL. SOMETIMES YOU COULD SHOULD THE DOOR 20 TIMES IN A ROW AND THE DOOR STILL WOULD NOT LOCK. COLD TEMPERATURES SEEM TO EFFECT THE SENSOR MORE THAN A WARM DAY. FORD DID REPLACE MY SENSOR ON MY VEHICLE. *TR

MY DOOR LOCKS ON THE DRIVER'S SIDE OF MY 2011 FORD EDGE LIMITED MODEL ARE MALFUNCTIONING. WHEN YOU TRY TO UNLOCK THE DOOR EITHER WITH THE TOUCH DOOR SENSORS OR THE REMOTE, THE LOCKS SOUNDS LIKE A MACHINE GUN. ALSO, SOMETIMES THE DOOR WILL NOT LOCK. WHEN FORD WENT IN TO REPLACE THE LOCKING MECHANISM, THEY FOUND OUT MY DRIVER'S SIDE WINDOW IS STARTING TO CRACK FROM THE BOTTOM UP, SO THEY HAVE HAD MY CAR AT LEAST A WEEK NOW WAITING ON THE GLASS, WHICH IS APPARENTLY AN ISSUE THAT IS OCCURRING ON ALL OF THESE FORD EDGE VEHICLES. *TR