2012 FORD EDGE Complaints

SUDDEN BRAKE FAILURE. BRAKE PEDAL GOES DOWN TO THE FLOORBOARD BUT BRAKES ARE NOT ENGAGED. UP TO THAT POINT THE BRAKES WERE FINE. THERE WAS NO GRADUAL SOFTENING OF THE PEDAL TO WARN ABOUT A PROBLEM. ONE MINUTE THE BRAKES WERE FINE. THE NEXT MOMENT THEY FAILED. LUCKILY THE CAR WAS MOVING SLOWLY AND THE MANUAL EMERGENCY/PARKING HAD TO BE USED TO STOP THE CAR THE PROBLEM IS A FAILURE OF THE BRAKE BOOSTER - WHICH HAD TO BE REPLACED. *TR

DRIVING ON US HIGHWAY 27, 65 MPH AT NIGHT. CAR JUST STOPPED DEAD ON THE ROAD, NO WARNING, PLENTY OF GAS. I COULD HAVE BEEN KILLED! HAD IT TOWED TO FORD DEALER WAS TOLD IT WAS THE FUEL PUMP. I SEARCHED THE INTERNET AND FOUND FOR MY YEAR,MAKE AND MODEL A RECALL FOR THE FUEL PUMP. BUT, ACCORDING TO MY VIN MY VEHICLE ISN'T COVERED. HOW IS THIS POSSIBLE SINCE ITS THE SAME PROBLEM ON THE SAME VEHICLES? *TR

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE REAR DRIVER'S SIDE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO BRADEN FORD LOCATED AT 9090 ALAMO DR, TAMPA, FL 33619, WHO REPLACED THE FRONT DRIVER'S DOOR LATCH HOWEVER, THE REAR DRIVER'S SIDE DOOR LATCH WAS NOT INCLUDED IN THE MANUFACTURER SERVICE COVERAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 57,000.

FORD EDGE WARNING STATES DRIVER DOOR IS OPEN WHEN IS IS SHUT. THE CAR BEEPS WHEN STOPPED WHILE DRIVING FOR THIS DRIVER DOOR WARNING. THE INTERIOR LIGHTS WILL ALSO STAY ON PERIODICALLY AFTER THE VEHICLE IS TURNED OFF BECAUSE OF THE FRONT DOOR OPEN WARNING. FORD KNOWS THIS IS A PROBLEM BECAUSE THEY HAVE ISSUED A FIELD SERVICE NOTICE. *TR

I WAS DRIVING DOWN THE HIGHWAY, A CAR WENT TO TURN IN FRONT OF ME AND I WENT TO BRAKE TO SLOW DOWN AND MY PEDAL WENT TO THE FLOOR AND BARELY ANY BRAKE. IM 7 MONTHS PREGNANT AND HAD MY SON AND NIECE WITH ME. COULD HAVE BEEN IN A WRECK. MY VEHICLE HAS NEW BRAKES. *TR

BLOWER MOTOR QUIT. IT'S NOT THE FUSE. VEHICLE WAS STATIONARY AND JUST STARTED. *TR

DRIVING DOWN THE ROAD AND CAME UP TO A STOP LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. IT WAS SPONGY AND SQUEAKED. PUMPED THE BRAKES AND IT STOPPED. ISSUE RECURRED AND TOOK TO LOCAL MECHANIC WHO DIAGNOSED IT AND PRINTED RECALL PAPERWORK AND TOWED IT TO FORD. IT WAS THE BRAKE BOOSTER. FORD "FIXED" ISSUE AND 3 WEEKS LATER THE SAME EXACT THING IS HAPPENING AND TOOK TO FORD. SERVICE MEMBER CALLS AND STATES BRAKE BOOSTER IS FINE FROM PREVIOUS REPAIR BUT IT'S NOW THE HYDRAULIC CONTROL UNIT AND THERE'S AN INTERNAL LEAK. TOLD ME IT WOULD BE $1477 PLUS TAX TO FIX. I DON'T HAVE THAT KIND OF MONEY LAYING AROUND ESPECIALLY IN THIS PANDEMIC....WHAT DO I DO NOW? I CAN'T TRUST GETTING FROM POINT A TO POINT B. IF I HAVE A LOCAL MECHANIC FIX THE PROBLEM WILL THEY CHARGE THE SAME...LESS...WILL THEY DO A GOOD JOB? THIS SHOULD BE A RECALL TOO. EVERY COMPLAINT I'M READING FORD OWNERS ARE HAVING RECURRING PROBLEMS WITH THE BRAKE BOOSTER AND HYDRAULIC CONTROL UNIT. HOW ISN'T IT RECALLED?? WHEN I GET IT FIXED, BECAUSE IT'S THE ONLY VEHICLE I HAVE, WILL I GET REIMBURSED FOR REPAIRS WITHOUT A PROBLEM?? THIS DETERS ME FROM BUYING FORD EVER AGAIN! NOT TO MENTION MY LOCAL FORD DEALERSHIP ISN'T PLEASANT TO WORK WITH!!! I WAS CONTEMPLATING TRADING IN THIS CAR FOR ANOTHER AS I LOVE IT SO MUCH. NOT ANYMORE! *TR

VEHICLE IS NOT RECOGNIZING DRIVER DOOR IS SHUT. HAVE TO SLAM DOOR REPEATEDLY TO HAVE THE CAR REGISTER THE DOOR IS NOT AJAR.

BRAKES FAILED WITHOUT ANY WARNING. MY SPEED WAS APPROXIMATELY 35 MPH. THEY FAILED WHEN I WAS ATTEMPTING TO SLOW DOWN FOR AN UPCOMING STOP SIGN. THANKFULLY, NO VEHICLES WERE COMING THE OTHER WAY. THE ODOMETER WAS ~48,600. I WAS NOT TOLD OF ANY EXTENDED WARRANTY ON THE POWER BOOSTER WHEN I BOUGHT THE VEHICLE USED FROM A FORD DEALERSHIP IN ERIE PA IN 2015. I HAD THE VEHICLE TOWED TO MY MECHANIC. THEY DIAGNOSED THE ISSUE AS A FAILURE OF THE POWER BOOSTER. HE REPLACED WITH AN AFTER FACTORY PART AS I WAS RELUCTANT TO REPLACE WITH A FORD PART DUE TO ISSUE CAUSED BY A FAULTY FORD PART. IT COST ME $406.34 TOTAL INCLUDING LABOR AND THE PART, NO TOWING CHARGE AS I USED MY AAA MEMBERSHIP. A FEW WEEKS LATER I MENTIONED THE PROBLEM TO A MALE FRIEND WHO SUGGESTED I CHECK THE FORD WEBSITE WHICH I DID. I DISCOVERED THIS PART WAS KNOWN TO BE FAULTY AND THERE WAS AN EXTENDED WARRANTY ON IT. I THEN CONTACTED THE LOCAL FORD DEALERSHIP WHERE I BOUGHT IT FROM, THEY SAID I'D HAVE TO CONTACT CORP. FORD. I DID AND GOT THE RUN AROUND BETWEEN CORPORATE AND LOCAL DEALERSHIP DESPITE HAVING PROVIDED A LOT OF DOCUMENTATION. NO ONE WANTED TO REIMBURSE ME FOR THIS PROBLEM. I PROVED THE LOCAL DEALERSHIP NEVER MADE ME AWARE OF EXTENDED WARRANTY EITHER AT THE TIME OF PURCHASE OR LATER. THE ORIGINAL SALESPERSON NO LONGER WORKED THERE. HAD I BEEN INFORMED BY FORD OF THIS PROBLEM, I WOULD HAVE THEN KNOWN TO GO TO THE DEALERSHIP WHEN IT HAPPENED INSTEAD OF MY LOCAL MECHANIC. THERE WAS NO REASON WHY FORD COULDN'T HAVE SUPPLIED THIS TO ME EXCEPT FOR EMPLOYEE FAILURE. THE CAR WAS A FORD, ITS VIN IN FORD'S SYSTEM AND THE EXTENDED WARRANTY WAS ISSUES BEFORE I PURCHASED THE VEHICLE... *TR

MY CAR IS A 2012 FORD EDGE AND HAS HAD PROBLEM WITH THE DOOR LATCHES AND THE LIGHTS, AND THE SHIFTER I HAVE HAD THIS CAR IN THE SHOP FOR THIS PROBLEM AND IT DOING AGAIN. THE CAR WHEN STARTED IT SAY TO PUT IN PARK AND SHIFT TO DRIVE AND DOORS DOES NOT LOCK AND ALL THE LIGHTS STAY ON IN THE CAR