2012 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BACKUP CAMERA DID NOT WORK WHEN ACTIVATED. LEGACY FORD (27225 SOUTHWEST FWY, ROSENBERG, TX 77471, (800) 373-4156) STATED THAT THE INTERFACE MODULE WAS NOT WORKING AND THE CONTACT HAD MISSED A RECALL. THE DEALER STATED THAT THE RECALL WAS EXTENDED; HOWEVER, THE CONTACT MISSED THAT TOO. THE MANUFACTURER STATED THAT NHTSA COULD EXTEND A RECALL FOR THE CONTACT AND TRANSFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 109,000.

LEAKING (PTU) POWER TRANSFER UNIT ON 2012 FORD EDGE WITH 49,032 MILES ON IT. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND FORD WILL NOT REFUND THE CUSTOMER UNTIL IT IS DECIDED THAT IT SHOULD BECOME A RECALL. EVEN THE LOCAL DEALERSHIP RECOMMENDED THAT FORD BE CONTACTED FOR A REIMBURSEMENT OF THE PROBLEM. I HAVE A VIDEO FROM THE DEALERSHIP, BUT NO PHOTOS.

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT AND DID NOT MAKE IT TO THE PRETENSIONER. THE VEHICLE WAS DRIVEN TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE IT WAS DETERMINED THAT THE RETRACTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,485. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT ONE SIDE OF THE BRAKE CALIBER EMITTED MORE PRESSURE THAN THE OTHER, WHICH CAUSED THE BRAKE PADS AND ROTORS TO WEAR OVER TIME. THE CONTACT PREVIOUSLY REPLACED THE SAME PARTS TWICE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS IN THE PAST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

DOOR AJAR SENSOR CONSISTENTLY TRICKERS WHEN DOOR IS CLOSED UNABLE TO DEACTIVATE. OCCURS WHEN OPENING THEN CLOSING DOORS TO DRIVE OUT OR PARKING TO DISMOUNT FROM CAR.

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE PARKING THE VEHICLE IN HIS GARAGE, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE EVENTUALLY ROLLED TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIVE STAR FORD DALLAS/PLANO (LOCATED AT 8900 W PRESIDENT GEORGE BUSH HWY, DALLAS, TX 75252, (972) 985-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

BRAKES GO ALL THE WAY TO FLOOR. I HAVE HAD BRAKE BOOSTER REPLACED AND MASTER CYLINDER AND STILL THERE IS AN ISSUE. SEE THAT OTHER PEOPLE ARE HAVING SAME ISSUE AND THAT FORD NEEDS TO CHECK INTO THIS BEFORE SOMEBODY IS BADLY INJURED!

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE STOPPED. THE CONTACT STATED THAT THE FAILURE BEGAN AROUND JANUARY OF 2019 AND HAD WORSENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING; HOWEVER, AN APPOINTMENT WAS SCHEDULED FOR OCTOBER 21, 2019. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

DRIVING DOWN A STEEP HILL AFTER PICKING UP MY INFANT CHILD FROM DAYCARE MY BRAKES LOST ALL PRESSURE. MY BRAKES HAD DEPRESSED ALL THE WAY TO THE FLOOR BEFORE CATCHING ANY BRAKES AT ALL. I IMMEDIATELY THREW MY CAR INTO 1ST GEAR AND BEGAN MY VERY SLOW AND SCARY DESCENT INTO TOWN AND IMMEDIATELY INTO THE SERVICE STATION. I PARKED THE CAR, SHUT OFF THE ENGINE. WHEN THE TECHNICIAN CAME TO TEST DRIVE FOR ISSUES AS THERE WERE NO CODES BEING THROWN, THE CAR HAD REGAINED ITS NORMAL BRAKES. I HAD MISTAKENLY ASSUMED IT WAS A GLITCH OF SOME SORT AND TWO WEEKS LATER IT DID THE SAME THING IN THE MIDDLE OF DRIVING IN TOWN. I WAS ABLE TO PULL OVER, SHUT THE CAR DOWN AND RESTART THE ENGINE, BUT THIS TIME THE CAR DID NOT REGAIN THE BRAKES AS NORMAL AND IS STILL NOT DRIVEABLE WITH MY KIDS IN TOW. WE HAVE MANAGED TO PARK IT IN THE MEANTIME, BUT THIS IS EXTREMELY UNSAFE AND NEEDS TO BE INVESTIGATED.

WHEN NORMALLY DEPRESSING THE BRAKE PEDAL, THE ABS INTERMITTENTLY ACTIVATES. ALSO, THE BRAKE PEDAL GETS SOFT. THERE ARE VERY NEW BRAKES ON MY 2012 FORD EDGE. THE LOCAL FORD DEALER, FORD CUSTOMER SERVICE HOTLINE ALL SAY THERE IS NO KNOWN ISSUE AS THIS. THERE ARE WEBSITE LISTING NUMEROUS ACCIDENTS INDICATING SAME ISSUES WHERE ABS ACTIVATES, BRAKE PEDAL GOES TO THE FLOOR RESULTING IN AN ACCIDENT. THIS ISSUE NEEDS TO BE CORRECTED BY FORD AND A RECALL PERFORMED. SO FAR, NO KNOWN DEATHS BUT THERE HAVE BEEN MANY ACCIDENTS WITH INJURIES. THE ISSUE IS IN THE ABS, NOT THE BOOSTER, NOT THE MASTER CYLINDER. DISABLING THE ABS REMOVES THE ISSUE. FORD NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE DIES.