2008 FORD EDGE Complaints

Had 2008 Ford Edge Limited AWD looked at while servicing for oil etc. Fuel smell noted at rear of vehicle. When looked at noticed wet fuel tank. Fuel tank is still on vehicle. (Ford wants $4400 to replace it) Independent shop JP Automotive in North Haven CT and Bob Thomas Ford in Hamden CT confirm tank is leaking. Bob Thomas Ford says not part of Ford TSB #14S22 (NHTSA #10076517) or Ford TSB #14R02 (NHTSA #10076296) A fuel leak in the presence of an ignition source may result in a fire. Causing danger to myself, my passengers, and others on the road. No warning lamps etc. Just a fuel smell at the rear of the vehicle that started.

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer; Madelia Ford (601 E Main St, Madelia, MN 56062) and was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The component that failed was my Break Booster and I almost wasn't able to stop. I took my vehicle to my local independent service center and they said I am lucky and that the Break Booster broke and it was just hanging on by a little bit and that is the only reason I was able to stop my vehicle. No warning lamps came on that it broke or was not functioning properly. It took longer to stop and almost caused an accident. The Mechanic informed me this should never happen and to report my issue. I have not had it inspected by any authority but it was inspected by my personal mechanic at their Independent Shop.

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Safety Recall [XXX] My vehicle falls into this recall yet the dealership and ford is saying it dose not. The vehicle was built at the Oakville Assembly Plant during the time of recall specs. I believe June 2007. The vehicle is in Wisconsin which also falls into the recall specs. The fuel tank has the leak in the areas spoke of in the recall, Ford is not doing anything about it. We received a case number 6 months ago and never heard back from them. This is a serious issue. The dealership gave us a estimate of almost $4000. something we can not afford. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear driveshaft support failed while driving. A lot of smoke, noise and very bad vibration. Was traveling at a low speed(25mph). If the driveshaft had come apart, it could have easily caused damage to the body and its passengers. It also could've struck and damaged any vehicles near by. After speaking to the Ford dealer, they dais that it was a fairly common occurrence, which surprised me. Thanks for reading my complaint.

The transmission randomly gets stuck in 1st gear and won’t shift beyond that. The RPMs rev up real high and the only way to fix it is to pull off the road and turn the car off and back on. The transmission also bumps really hard shifting sometimes or revs up real high before shifting with a big thud. The dealership says they can’t diagnose it if it’s not doing it when I bring it in. They said the same thing about my alternator when it kept going out on me driving. They never could get it to mess up when they had it.

The contact owned a 2008 Ford Edge. The contact stated that the while driving at an undisclosed speed, the vehicle inadvertently vibrated and jumped. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side CV axle seal and lower ball joint failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact was informed that the parts to do the repair had failed. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the repair required an unknown kit. The failure mileage was unavailable.

Vehicle Hard Steering when drove Ford-from lot- Always something wrong with brakes-wheel bearings- wheels- Alignment Electrical Lightning for entire vehicle- Sunroof also included in malfunctions *Main SAFETY concern Front end / tranny Grinding amongst other noises

Purchased a duralast battery from AutoZone store #1299 in Hialeah in August 3rd and installed it. The staff was insistent that this battery was a direct replacement part for my lead acid battery. The car drove normally for approximately a month, and on the morning of September 6th started normally with no warning lights. After being driven less than a quarter mile, in slow-moving traffic, the car suddenly lost all power and large amounts of smoke came from under the hood accompanied by a burning smell. This happened in an intersection during 830 AM traffic on a weekday and I was unable to immediately exit the vehicle. This could have been a fatal incident for myself or potentially others. It was towed to a mechanic who started disassembling it to determine the damages. As per the mechanic, there is evidence of an electrical fire - the cables connected to the battery have melted and the alternator (which was TESTED AND INSTALLED BRAND NEW LESS THAN 2 YEARS AGO) are damaged. The mechanics have also stated that the fans and cooling system have been affected, but not to what extent as they are still mid-teardown. When they attempted to put a load on the battery, it began to overheat dangerously, and they state that it is the likely culprit of the fire. I attempted to return the battery to the store I had purchased it at, where the staff were verbally abusive and insisting that it was impossible for a battery to cause an electrical fire and they'd never heard of such a thing, and that perhaps my mechanic was the one who had messed up my car. They refused to aceept a return, and kept telling me the battery was good. They provided me with a area manager phone number who is avoiding all communication. Meanwhile, I am without my vehicle, which requires EXTENSIVE ELECTRICAL REPAIRS and may be a total loss. If they are selling defective batteries to clients, they are putting the public at risk, doubly so by refusing to take any sort of accountability for their product.