2009 FORD EDGE Complaints

View complaints related to 2009 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2009 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 FORD EDGE
    - OGDEN, UT

    TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR SENSOR ERRONEOUSLY INDICATED THAT THE DOOR WAS OPEN, WHICH CAUSED THE INTERIOR LIGHTING AND EXTERIOR MIRROR LIGHTS TO REMAIN ILLUMINATED WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - OXFORD, MI

    TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - STAMFORD, CT

    BRAKES ARE MAKING A SOUND LIKE ITS BLOWING AIR. THE BRAKE GETS REALLY HARD TO PRESS THE BRAKE PEDDLE WHILE STOPPING, THEN GETS REALLY SOFT AND I CAN PUSH IT ALL THE WAY DOWN. I HAVE ONLY OWNED MY CAR FOR A COUPLE OF WEEKS AND I HAVE ALMOST BEEN IN 2 ACCIDENTS BECAUSE OF THE BRAKES. USUALLY THIS HAPPENS WHILE SLOWING DOWN AT TRAFFIC LIGHTS.

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - HERNANDO, FL

    TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 01/06/2017*CT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - LAKE ORION, MI

    THE BRAKE PEDAL HAS A SPONGY FEEL AND YOU CAN HEAR AN AUDIBLE "HISSING" NOISE INSIDE THE CAR. THE NOISE WILL GO AWAY AS YOU APPLY DIFFERENT PRESSURES TO THE BRAKE PEDAL, BUT THEN WILL COME BACK AS SOON AS YOU MAINTAIN THE SAME LEVEL OF PRESSURE. THERE IS A KNOW CUSTOMER SATISFACTION PROGRAM 13N02 (EXTENDED WARRANTY FOR BRAKE BOOSTER), AND AFTER READING THE DESCRIPTION AND DETAILS OF THE PROGRAM, THE SYMPTOMS ARE IDENTICAL. I CALLED THE DEALER AND AFTER RUNNING THE VIN NUMBER, I WAS TOLD THAT MY CAR DID NOT QUALIFY. I ALSO KNOW THAT IT IS NOT ANOTHER BRAKE COMPONENT AS THE VEHICLE HAS BRAND NEW FRONT AND REAR ROTORS, FRONT AND REAR PADS, AND BRAND NEW BRAKE FLUID IN THE SYSTEM. IT IS NOT VERY DIFFICULT TO DEDUCE THAT THERE'S SOME TYPE OF VACUUM LEAK (OR AIR LEAK) WHEN YOU HEAR HISSING NOISES COMING FROM THE CAR. VEHICLE IS STILL DRIVING, BUT PROBLEM CONTINUES TO GET WORSE AND FROM WHAT I'VE READ ON THE INTERNET, THE BRAKE BOOSTER WILL EVENTUALLY FAIL AND COULD CAUSE A DANGEROUS DRIVING SITUATION.

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - NORTH AURORA, IL

    SAME RECALL AS 2010-2015 MODELS. BRAKE POWER BOOSTER AND BRAKE MASTER CYLINDER ISSUES.

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - DE PERE, WI

    FORD EDGE 2009 STALLING. CALLED CUSTOMER SATISFACTION PROGRAM AND WAS TOLD BY VEHICLE MANUFACTURE DATE & PLACE WHERE IT WAS MANUFACTURED, THAT THERE TNO ISSUES. VEHICLE CANNOT SIT IN IDLE FOR LONGER THEN 5 MINUTES AND STALLS. AFRAID TO TAKE ON HIGHWAY DUE TO SO MANY PEOPLE HAVING STALLING ISSUES. OBVIOUSLY FORD DOES NOT WANT TO STAND BEHIND THEIR CUSTOMER SATISFACTION. THIS IS A 2009 AND HAS ONLY 109,000 MILES ON IT. CANNOT BE DRIVEN WITHOUT IT STALLING 3 TIMES IN A MATTER OF AN HOUR. AS FORD IS WELL AWARE, THIS IS DUE TO A FAULTY THROTTLE BODY. THEY SUGGEST BRINGING IT INTO DEALER FOR A DIAGNOSTIC, OF WHICH THEY ARE FULLY AWARE THAT IT DOES NOT SHOW UP ON THE DIAGNOSTIC READINGS. JUST A REASON FOR THEM TO CHARGE YOU FOR A TEST THAT WILL SHOW NOTHING. THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR NOW. STARTED OUT AS A STALL ONCE EVERY 4-5 MINS, BUT IS NOW A DAILY OCCURRENCE WHEN THE VEHICLE IS DRIVEN.

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - ONTARIO, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - CLOVIS, CA

    THE 2009 FORD EDGE I OWN HAS BEEN EXPERIENCING SLIPPING AND SURGES IN ACCELERATION WHILE TRYING TO MAINTAIN A CONSTANT SPEED AT A 45-55 MPH RANGE. WHILE DECELERATING THE TRANSMISSION SLIPS AND REVS UP AND DOWN CAUSING THE CAR TO JERK FORWARD AND/OR SUDDENLY SLOW OR STOP. THERE ARE NUMEROUS TSB FOR THE 2009 FORD EDGE TRANSMISSION ( TSB 10-21-2, 10-17-4, 10-9-9, 13-5-27. HOWEVER, THE TSB'S STATE THAT THEY ONLY COVER 2009 - 2011 MODELS BUILT 3/13/2009 - 6/30/2010. THE TSB'S EXPLICITLY INDICATE THE 6F50 AND 6F55 TRANSMISSION. MY 2009 FORD EDGE HAS A 6F50 TRANSMISSION THAT HAPPENS TO BE BUILT ON 10/24/2008 AND THEREFORE, FORD IS LIMITING ITS LIABILITY BECAUSE A DATE RANGE WAS PLACED ON THE TSB. YET, MY CAR EXUDES THE SAME PERFORMANCE AND FLAWS OUTLINED IN THE NUMEROUS TSB'S. AS WELL, THERE ARE SEVERAL OTHER COMPLAINTS ON NHTSA RELATED TO THE 2009 FORD THAT FORD IS REFUSING TO REPAIR IF IT FALLS OUTSIDE OF THE DATE RANGE. THIS IS A VERY SHALLOW WAY OF LIMITING LIABILITY AND A LACK OF RESPONSIBILITY AND ETHICS ON FORDS PART, IMO. I WOULD LIKE TO POINT OUT THAT TSB 10-9-9 COVERED 2009 FORD EDGE BUILT BETWEEN 12/11/2009 AND 4/15/2010 AND THEN TSB 10-21-2 EXTENDS THE DATE RANGE TO 3/13/2009 THROUGH 6/30/2010. AN INVESTIGATION SHOULD CONSIDER IF THE 6F55 AND 6F50 TRANSMISSIONS IN GENERAL SHOULD BE RECALLED. GIVEN THAT MY CAR MEETS ALL CRITERIA OTHER THAN A DATE FOR A WELL KNOWN DEFECT, IT APPEARS FORD HAS FOUND A GREAT WAY TO CIRCUMVENT LIABILITY ON POOR DESIGNS AND MANUFACTURING AND PLACE THE FINANCIAL BURDEN AND SAFETY RISK ON THE CONSUMER. I AM REQUESTING THAT AN INVESTIGATION BE INITIATED TO EXPAND THE TSBS RELATED TO THE 2009 FORD EDGE TO A RECALL ON THE TRANSMISSIONS IN QUESTION, 6F50 AND 6F55. CURRENTLY, FORDS ONLY RESPONSE IS TO REQUEST THAT I PAY THE REPAIRS AND KEEP THE RECEIPT IN CASE THE TSB EXPANDS TO COVER MY MANUFACTURING DATE. COMPLAINING HERE IS MY RESOLUTION:)

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - NORFOLK, VA

    I HAVE A 2009 FORD EDGE LIMITED AND ABOUT TWO WEEKS AGO, I NOTICED THAT AN ORANGE WRENCH LIGHT APPEARED AND THEN MY CAR WOULD LOOSE POWER. IT NEVER COMPLETELY SHUT OFF BUT IT WOULD NO LONGER ACCELERATE AND BEGIN SLOWING DOWN UNTIL IT COMPLETELY STOPPED. IT HAPPENED TO ME DURING RUSH HOUR TRAFFIC WHEN I WAS GETTING OFF THE HIGHWAY. THIS PROBLEM COULD HAVE CAUSED AN ACCIDENT! I TOOK MY EDGE INTO THE FORD DEALERSHIP TODAY FOR A FUEL TANK RECALL AND TOLD THEM ABOUT THIS PROBLEM. I GOT A PHONE CALL FROM FORD A FEW HOURS LATER EXPLAINING THAT THE ISSUE WAS RELATED TO THE VEHICLES THROTTLE BODY THAT NEEDS TO BE REPLACED. ITS GOING TO COST OVER $600 FOR THEM TO REPLACE IT! I WENT ONLINE AND DISCOVERED THAT SEVERAL OTHER FORD EDGE OWNERS ARE HAVING THE EXACT SAME PROBLEM AND ARE TOLD THEY NEED TO REPLACE THE THROTTLE BODY. THIS SHOULD BE MADE A RECALL AFTER HAVING SEEN SO MANY OTHER COMPLAINTS OVER THE ISSUE!

    Source: NHTSA WEB SITE