2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - NORTON, MA

    BRAKING ISSUES EXACTLY AS A PRIOR ISSUE THAT WAS REPAIRED WITH BOOSTER REPAIR AS PART OF A CUSTOMER CAMPAIGN. DEALERSHIP AND THE FORD CUSTOMER SERVICE LINE STATES THAT THESE PARTS ARE NO LONGER COVERED OR A SAFETY CONCERN FOR THEM! ISSUE APPEARS UNEXPECTEDLY WHEN THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR, FEELS SOFT INITIALLY THEN HARDENS AT THE LAST POSSIBLE MINUTE. IT HAPPENS INTERMITTENTLY AT FIRST AND IS UNRELIABLE AND UNSAFE! THIS HAPPENED AT 70 AND 100 THOUSAND MILES. THIS HAPPENS WHILE DRIVING UNDER VARYING CIRCUMSTANCES AND IS UNPREDICTABLE INITIALLY, VERY SAD THAT FORD IS NOT CONCERNED FOR A PREVIOUSLY LOYAL CUSTOMER!

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - RICHMOND, IN

    FROM JUNE 2018 TO JUNE 2019 I HAVE INVESTED OVER $4000 IN PRIMARILY THE BRAKING SYTEM OF MY CAR. I CONTINUE TO HAVE ISSUES WHEN AFTER FILLING MY GAS TANK THE CAR HESITATES IN STARTING. I HAVE REPLACED EVERYTHING THAT HAS TO DO WITH THE BREAKING SYSTEM FROM BRAKE PADS TO HCU SYSTEM TO THE ABS SYSTEM. EVEN THE NEW PARTS HAVE HAD TO BE REPLACED BECAUSE THEY WERE FAULTY.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - BOSTON, MA

    TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE CONTACT FELT AN ABNORMAL CONDITION AND HEARD A NOISE COMING FROM THE BRAKE SYSTEM. THE BRAKE PEDAL HAD TO BE APPLIED WITH FORCE TO THE FLOORBOARD TO ENSURE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS FOR THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - FRISCO, TX

    FORD - DOOR AJAR - THE SENSOR WAS REPLACED BACK IN 2013 AND 2015. APPEARS TO HAVE FAILD AGAIN. CLEARY A SAFETY CONCERN AS THE DOORS WILL NOT LOCK. CLEARLY A KNOWN ISSUE BY FORD DUE TO THE NUMBER OF REPORTS. WHO CAN ENTRUST THE SAFTY OF A YOUNG WOMENT IN A DARK PARKING GARAGE FROM GETTING GANG RAPED IF SHE CAN'T FIND SAFTY IN HER FORD MOTOR VECHICAL.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - REIDSVILLE, NC

    WHEN DRIVING DOWN HIGHWAY 700 I WENT TO PUT ON BRAKES AND IT FELT LIKE I DIDN'T HAVE ANY IT WENT ALL THE WAY TO THE FLOOR BEFORE STOPPING! BASICALLY THE BRAKES ARE JUST BARLEY THERE. VERY DANGEROUS AND SCARY NOT TO MENTION I HAD 2 KIDS WITH ME. THIS HAPPENED BEFORE ABOUT 9 MONTHS AGO IT WAS A RECALL AND WAS FIX BUT NOW IT HAS HAPPENED AGAIN. ALSO MY DOOR AJAR INDICATOR LIGHT KEEPS STAYING ON.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - WASHINGTON, NC

    I WAS DRIVING TO WORK THROUGH A BUSY TOWN I WAS PREPARING TO STOP AT A STOPLIGHT AND MY BRAKES WENT TO THE FLOOR THERE WEREN'T ANY SIGNS OF BRAKE ISSUES PRIOR SO I ASSUMED THE BRAKES NEEDED REPLACING SO WHEN I GOT OFF WORK I WENT AND BOUGHT BRAKES MY HUSBAND WAS GONNA PUT THEM ON WHEN HE CHECKED HE SAID THE BRAKES WERE FINE THAT THE FLUID COULD BE LEAKING THE FLUID LEVEL WAS FINE AND NO LEAKS WERE FOUND HE STILL LOOKED FOR ONE JUST IN CASE SO NEXT HE SAID IT COULD BE MASTER CYLINDER AND RESERVOIR I WAS LOOKING ONLINE AT THIS POINT AND SEEN ALL THE SAME ISSUES OTHERS WERE HAVING AS WELL WITH THIS SUV I TOLD HIM THERE WASN'T ANY NEED TO SPEND MORE MONEY BECAUSE THE WAY IT SOUNDED WAS THAT ITS NOT GONNA FIX THE ISSUE ANY HOW BECAUSE FORD ITSELF CAN'T FIGURE OUT WHY BRAKES ARE GOING TO THE FLOOR THEMSELVES SO I'M LEFT WITH A UNSAFE VEHICLE TO DRIVE WITH A PAYOFF OF 10000 DOLLARS WHAT DO I DO? I'M SO TIRED OF GETTING SCREWED THAT I'M ABT TO HIRE AN ATTORNEY AND FIND OUT WHY AM I LEFT WITH THIS PROBLEM TO FACE AND WHY OTHERS ARE HAVING TO SUFFER AS WELL IF THERE'S AN ONGOING LAWSUIT NEAR WASHINGTON NC LET ME KNOW IF NOT THERE'S SOON TO BE ONE IF OTHERS NEED TO JOIN AS WELL

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - CLARKSTON, MI

    DOOR AJAR ERROR. DOOR IS CLOSED BUT THE LATCH MECHANISM DOESN'T ENGAGE AND SEND A A PROPER SIGNAL TO THE CAR, SO LIGHTS STAY ON.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - WEBSTER CITY, IA

    TAKATA RECALL I PURCHASED MY 2012 FORD EDGE SEL APRIL 22, 2019. TODAY, MAY 31ST 2019 ON MY WAY HORNE FROM WORK THE VEHICLE LOST STEERING AND POWER. I HAD JUST PASSED A SEMI-TRUCK ON A SMALL FARM TOWN BLACK TOP ROAD AND CAME UP ON A STOP SIGN. IN THE PROCESS OF TURNING TO THE LEFT FROM THE STOP THE INCIDENT OCCURRED. LUCKILY I WAS ABLE TO MAKE IT OUT OF THE ROAD. AFTER SEVERAL ATTEMPTS TO RESTART THE VEHICLE I HAD TO FIND AN ALTERNATE WAY HOME. *WHEN STARTING THE VEHICLE THE ENGINE DID RUN HOWEVER IT SOUNDED AS IT WAS "STARVED" OR "MIS-FIRING", THERE WAS HEAVY WHITE SMOKE DISPERSING FROM THE EXHAUST AND WHEN I WOULD ATTEMPT TO PUT IT IN DRIVE IT WOULD DIE. THE OIL LEVEL IS FINE, THE ANTIFREEZE IS FINE, IT IS NOT OVERHEATING AND THERE WERE NO SIGNS OR SYMPTOMS OF AN ISSUE. THIS WAS COMPLETELY UNEXPECTED AND OCCURRED WITH NO WARNING. THE VEHICLE IS CURRENTLY PARKED WHERE IT DIED; A HALF HOUR AWAY FROM MY HOME. I AM THANKFUL MY 15 YEAR OLD DAUGHTER WAS NOT DRIVING WHEN THIS HAPPENED AND EVEN MORE THANKFUL THAT THIS SPORADIC ACTIVITY DID NOT RESULT IN A FATAL OR CRIPPLING CRASH WITH ANOTHER INDIVIDUAL. AS I RESEARCH THE CAUSES IT APPEARS THIS ISSUE IS NOT ISOLATED AND HAS BEEN OCCURRING SINCE 2008. I PRAY IT IS INVESTIGATED AND NOTICE IS SHARED BEFORE THE POTENTIALS BECOME A REALITY. PLEASE BE PROACTIVE VS REACTIVE AND ASSURE THIS ISSUE IS ADDRESSED FOR THE PEOPLE.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - FORT WORTH, TX

    I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT DIDNT TURN OFF, I TRIED AND AGAIN AND NOTHING. ITS TO HOT IN TEXAS WITH LITTLE CHILDREN TO HAVE ELECTRICAL PROBLEMS THAT EFFECT THE AIR CONDITIONING. I PUSHED OTHER BUTTONS TO SEE IF ANYTHING WORKED AND STILL NOTHING, THE HAZARD LIGHTS WILL NOT FUNCTION NOR WILL THE ELECTRIC WINDOWS. MY FAMILY AND I DROVE THE VEHICLE TO MY DESTINATION AFTERWARDS I HAD THE FUSES TESTED THEY ARE GOOD, BUT WAS TOLD IT IS FRONT INTERFACE CONTROL MODULE. THIS IS MY ONLY VEHICLE AND HOPEFULLY A FORD DEALERSHIP CAN GIVE A BETTER DIAGNOSIS THAN AUTO PART STORE.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - EL PASO, TX

    VEHICLE PURCHASED 12 FEB 2012. AT 8,344 MILES, VEHICLE WAS CHECKED INTO THE SERVICE DEPARTMENT AT SHAMALEY FORD, EL PASO, TX BECAUSE POWER BRAKES WERE NOT WORKING ON AN INTERMITTENT BASIS. COMPLAINT READS: "BRAKE PEDAL HARD AND WHEN PUMPING GOES VERY LOW." SERVICE DEPARTMENT COMMENT: "CAUSE: BOOSTER NOT WORKING AT TIMES. 2005A BRAKE BOOSTER ASSEMBLY . . . REPLACE BT4Z*2005*A BOOSTER ASY - BRAKE" NOW AT 65,495 (16 MAY 2019), THE SAME CONDITION EXISTS. NOT INVOLVED IN A COLLISION, BUT A FEW TIMES THE VEHICLE CAME TOO CLOSE TO OTHER CARS BEFORE STOPPING. OCCURS CONSISTENTLY AFTER BEING PARKED, AND THEN INTERMITTENTLY AT HIGHWAY SPEEDS WHILE USING CRUISE CONTROL. STEPPING ON BRAKE FAILED TO DISENGAGE CRUISE CONTROL THE FIRST TIME, HAD TO TAKE THE FOOT OFF THE BRAKE PEDAL AND STEP ON THE BRAKE HARD AGAIN. HAPPENS A CITY SPEED LIMITS, ALSO INTERMITTENTLY. DEFECTIVE PART? NEEDS TO BE INVESTIGATED, AND IF DEFECTIVE, ISSUE A RECALL AND HOLD FORD RESPONSIBLE FOR FREE REPLACEMENT.

    Source: NHTSA WEB SITE