2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- PORTLAND, CT
REPLACED ROTORS, CALIPERS, PADS ON ALL 4 WHEELS AFTER LOSS OF MOST OF THE PEDAL WHILE DRIVING IN CITY TRAFFIC. BRAKES WERE ALSO DUE FOR REPLACEMENT. BLED BRAKE SYSTEM ACCORDING TO OWNERS MANUAL AND STILL NO PEDAL. LIMPED THE CAR TO THE DEALER WHO ADVISED THAT THE MASTER CYLINDER HAD TO BE REPLACED. ALSO NOTED THAT THE BRAKE BOOSTER WOULD BE REPLACED UNDER THAT EXTENDED WARRANTY. THIS APPEARS TO BE A COMMON PROBLEM ON THESE VEHICLES. MOST CERTAINLY A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2011 FORD EDGE- ST JOHNS, FL
REPEATED ISSUES WITH REPLACEMENT OF BREAK COMPONENTS RELATED TO THE OVERALL SYSTEM LEADING TO INADEQUATE PERFORMANCE AND REQUIRED REPLACEMENT OF ABS MODULE HCU AND ECU REPLACEMENT AND REPROGRAMMING. THE LACK OF PROPER PERFORMANCE OF THE BREAK COMPUTER MODULES LEADS TO THE INABILITY TO CONTROL THE VEHICLE IF A SUDDEN STOP IS REQUIRED.. THE VEHICLE IS NOT BEING DRIVEN DUE TO SAFETY CONCERNS OF THE INABILITY TO CONTROL THE VEHICLE IF A SUDDEN STOP IS REQUIRED.
Source: NHTSA WEB SITE -
2011 FORD EDGE- REIDSVILLE, GA
THE FRONT PASSENGER DOOR AJAR INDICATOR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED. THIS KEEPS THE INTERIOR LIGHTS ON AND DRAINS THE BATTERY AND THE CAR WILL NOT LOCK. THIS CREATES A SAFETY ISSUE WHEN I HAVE MY GRANDCHILDREN IN THE CAR AND I CANNOT LOCK THE CAR. ALSO, I WORK AROUND CORRECTIONAL FACILITIES AND IT IS REQUIRED THAT WE KEEP OUR CARS LOCKED. THIS PROBLEM IS REALLY STRESSING ME OUT AND I FEEL FORD SHOULD BE RESPONSIBLE FOR THIS ISSUE. ALSO, MY AIR BAG INDICATOR LIGHTS STAY ON CONTINOUSLY WHICH IS ANOTHER SAFETY ISSUE. I'M NOT SURE THE AIRBAGS WOULD DEPLOY IF I WERE IN AN ACCIDENT.
Source: NHTSA WEB SITE -
2011 FORD EDGE- FAYETTEVILLE, NC
2011 EDGE SPORT. COMING TO A STOP SIGN, DOING 22-23MPH, THE BRAKE PEDAL DEPRESSED ABOUT 90% OF THE WAY BEFORE ENGAGING. BRAKES HAD TO BE JAMMED TO THE FLOOR TO STOP THE VEHICLE. WE WOULD HAVE HIT THE OTHER CAR IF THEY HADN'T SWERVED. I WAS POWERLESS TO STOP. DEALER CHECKED THE BOOSTER THAT HAD ALREADY BEEN REPLACED UNDER WARRANTY AND SAID IT WAS THE ABS MODULE AND CONTROL UNIT. I AM SEEING THIS HAPPENING TO A LOT OF EDGE SPORT AND LIMITED OWNERS ESPECIALLY. FORD IS NOT FULLY ACKNOWLEDGING THE FAULTY DESIGN HERE BY ONLY COVERING THE BOOSTER. IT IS INCREDIBLY DANGEROUS AND I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE BEEN HURT OR DIDNT GET TO REPORT THE SUDDEN BRAKE FAILURE AS A RESULT OF DEATH
Source: NHTSA WEB SITE -
2011 FORD EDGE- SAINT PAUL, MN
WHEN DRIVING I WOULD HEAR CLUNKING NOISES, WHEN TURNING AND BREAKING. MY AIR BAGS SENSOR IDEALLY OFF, AND I'M EXPERIENCING ELECTRICAL ISSUES.
Source: NHTSA WEB SITE -
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2011 FORD EDGE- MEBANE, NC
VEHICLE IS IN MOTION AND BRAKE PEDAL GOES TO THE FLOOR AND BRAKING IS EXTREMELY REDUCED WHEN STOPPING. TRACTION CONTROL AND ABS LIGHT ARE CONSTANTLY ON. FORD REPLACED THE BRAKE BOOSTER UNDER A CUSTOMER SATISFACTION PROGRAM ABOUT 6 MONTHS AGO FOR PEDAL GOING TO THE FLOOR. THE PEDAL RETURNED TO NORMAL POSITION BUT THE ABS AND TRACTION CONTROL LIGHT CONTINUED TO STAY ON. NOW 6 MONTHS LATER, THE BRAKE PEDAL IS GOING TO THE FLOOR AGAIN AND BEING TOLD IT IS THE HYDRAULIC CONTROL UNIT. THIS ISSUE SHOULD BE A SAFETY RECALL. I KNOW YOU GUYS HAD THE FORD FUSION RECALLED DECEMBER OF 2019 FOR THE SAME ISSUE. PLEASE ADD THE 2011 FORD EDGE TO THE LIST OF RECALLS BECAUSE THIS IS A MAJOR SAFETY ISSUE!
Source: NHTSA WEB SITE -
2011 FORD EDGE- HUFFMAN, TX
DRIVING THE CAR IN OCTOBER ON A CITY STREET, THE BRAKES WENT ALL THE WAY TO THE FLOOR, AND TOOK MUCH LONGER THAN USUAL TO STOP. WE TOOK THE CAR TO OUR MECHANIC, HE COULD NOT REPRODUCE THE PROBLEM BUT SAID IT MAY BE THE BRAKE BOOSTER. WE HAD IT REPLACED. THE PROBLEM OCCURRED AGAIN AFTER THE REPAIR WHEN DRIVING IN A SCHOOL ZONE AND ATTEMPTING TO STOP AT A STOP SIGN. THE CAR ENDED UP IN THE MIDDLE OF THE ROAD AND THANKFULLY WITH NO ONCOMING TRAFFIC OR CHILDREN AROUND.
Source: NHTSA WEB SITE -
2011 FORD EDGE- FAIRFAX, VA
WHEN DEPRESSNG THE BRAKE, THE BRAKE WAS SOFT AND WENT TO THE FLOOR. PUMPING THE BRAKES HELPED STOPPED THE CAR. THIS OCCURRED INTERMITTENTLY. THE FORD EDGE HAS APPROXIMATELY 94,000 MILES ON IT. BROUGHT THE CAR IN TO HAVE THE BRAKE ISSUE FIXED AND THE MASTER CYLINDER WAS REPLACED. A WEEK LATER THE SAME ISSUE OF A SOFT BRAKE PEDAL OCCURRED WHILE DRIVING. BROUGHT THE CAR BACK INTO THE SHOP AND THEY BELIEVE IT MAY BE THE HCU, WE HAVE BEEN TOLD THAT THE PART IS ON BACK ORDER. WE HAVE TO WAIT A MONTH FOR THE PART TO COME IN TO SEE IF THIS WILL RESOLVE THE PROBLEM. THE CAR IS NOW NOT BEING DRIVEN.
Source: NHTSA WEB SITE -
2011 FORD EDGE- ALBURN, IN
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHEN PRESSING THE BRAKE PEDAL, IT WOULD TRAVEL TO THE FLOORBOARD CAUSING DIFFICULTIES WITH BRINGING THE VEHICLE TO A STOP. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT, A CERTIFIED MECHANIC, STATED THAT THE VEHICLE'S AC VALVES WOULD NEED TO BE RELEASED AND THE HYDRAULIC UNIT DOC TREE FLUID WAS CORRODING THE VALVE. THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED, HOWEVER, THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *DT*DT CONSUMER STATED AN ABS SERVICE BLEED PROCEDURE AT TIMES CORRECTED THE PROBLEM TEMPORARILY.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- JAMAICA, NY
SINCE I PURCHASE 2011 FORD EDGE FROM MY DEALER IN BABYLON NY . I HAVE ISSUES WITH ELECTRICAL, LOSS OF POWER DURING WINTER, AND THE WORSE HAS BEEN THE BRAKES, MASTER CYLINDER TO BRAKES KEEP FAILING AND I NEVER NO EVEN I CHANGE MY BRAKES WHEN THEY CAN FAIL . I AM SCARED OF DRIVING THIS UNSAFE VEHICLE. MY DEALER DOES NOT RESPOND TO MY VEHICLE.
Source: NHTSA WEB SITE