2010 FORD EDGE Complaints

'TAKATA RECALL' I AM VERY DISAPPOINTED AND UNSAFE WITH MY FORD EDGE , FOR THE LAST FEW WEEKS IT HAS BEEN SHUTTING OFF WHEN THE CAR COMES TO A STOP OR IN IDLE. THERE IS NO CODES OR ANY WARNING SIGNS THAT COMES UP . THE CAR JUST LOSSES POWER AND SHITS OFF ON ITS OWN. I AM TIRED OF FIXING AND SPENDING MONEY BEHIND MY FORD EDGE I KNOW IT HAS NOTHING TO DO WITH THE ENGINE BECAUSE IT WAS RECENTLY REPLACED LAST YEAR JULY UNDER WARRANTY ALSO I REPLACED ALL TENSIONS AND THE WATER PUMP ALSO SPARK PLUGS . I TOOK IT TO MY MAIN MECHANIC AND HE COULD NOT FIGURE OUT WHAT'S THE PROBLEM HE TOLD ME TO GO TO FORD AND I WENT TO FORD AND THEY TOOK 2 DAYS TO TELL ME THEY DON'T KNOW WHAT'S THE PROBLEM . TODAY I WAS ON MY WAY HOME ON THE HIGHWAY I COME TO SLOW DOWN GETTING OFF ON MY EXIT AND THE CAR JUST SHUTS OFF AND THE STEERING WHEEL GETS TIGHT AND I CAN'T MOVE OR TURN IT . THERE WAS CARS NEXT TO ME AND BEHIND ME AND IN FRONT I COULD OF GOT HURT OR PUT OTHERS IN DANGER . THIS IS NOT SAFE FOR FORD TO HAVE VECHILES OUT ON THE ROAD LIKE THIS WITH NOT SOURCE OF HOW TO FIX IT OR ANY WARNING LIGHT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWN & COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

BRAKES MAKING IRREGULAR NOISE. PRIVATE MECHANIC ( USED TO WORK FOR FORD) CHECKED THEM AND REPORTS THE BRAKE BOOSTER IS BAD. FORD HAS A CUSTOMER SATISFACTION PROGRAM DOCUMENT 13N02 STATING THEY HAVE IDENTIFIED ISSUES WITH THE BRAKE BOOSTER ON CERTAIN EDGES PRIOR TO 2015. I HAVE CONTACTED FORD WITH NO LUCK. PLEASE MAKE SURE YOU ARE TRACKING THIS ISSUE AS IT SEEMS MORE VEHICLES ARE INVOLVED THAN THEY WANT TO ADMIT.

BRAKE BOOSTER HAD A VACUUM LEAK. MY CAR WAS OUTSIDE THE EXISTING VIN LIST FOR RECALLS AND/OR "CUSTOMER SATISFACTION PROGRAM". VACUUM LEAK AND STIFF PEDAL WAS MOST EVIDENT AT LOW SPEEDS (NEAR IDLE AND AT HIGH VACUUM CONDITIONS) FORD WOULD NOT REPLACE MY BOOSTER. I REPLACED IT MYSELF AND FOUND THAT THE OEM BOOSTER HAD RUSTED, WHERE THE MASTER CYLINDER SEAL (SQUARE CROSS-SECTION O-RING) MET, CAUSING THE LEAK AND POOR BRAKING AT LOW SPEEDS. MASTER CYLINDER WAS IN GOOD CONDITION, WITH NO APPARENT LEAK - INSIDE OF BOOSTER WAS DRY AND CLEAN. REPLACING BOTH THE MASTER CYLINDER AND THE BOOSTER HAS CURED THE PROBLEM. PROBLEM WAS FIRST NOTICED WHEN PARKED - IF MY FOOT WAS ON THE BRAKE, MAINTAINING FORCE, WHEN I TURNED THE IGNITION OFF, THE VACUUM IMMEDIATELY BLED OFF OF THE BRAKE BOOSTER, CAUSING THE PEDAL TO RISE AND STIFFEN. INSPECTION OF THE BOOSTER PRIOR TO REPLACEMENT DID NOT GIVE ANY EVIDENCE OF AN OBVIOUS PROBLEM (THAT IS, NO HISSING OR LEAKING SOUNDS WERE PRESENT) THE PROBLEM BECAME MORE APPARENT OVER TIME (OVER THE PAST 18 MONTHS) AND GOT TO THE POINT WHERE I FELT THAT I DID NOT HAVE SUFFICIENT BRAKING POWER TO STOP THE VEHICLE AT LOWER SPEEDS - THUS, MY DECISION TO REPLACE THE BOOSTER AND MASTER CYLINDER. IN THE LAST FEW WEEKS, THE LEAK MUST HAVE BEEN GETTING WORSE, BECAUSE THE PEDAL WAS GETTING HARDER AND HARDER TO PUSH DOWN, WITH PEDAL EFFORT INCREASING AS THE VEHICLE SPEED DROPPED (LIKE APPROACHING A STOP SIGN) I AM STRONG ENOUGH TO PUSH HARD - BUT A SMALL OR FRAIL PERSON ENCOUNTERING THIS PROBLEM MAY NOT BE ABLE TO STOP IN TIME.

MY EDGE HAS ABOUT 137,000 MILES ON IT AND THE WATER PUMP FAILED WHEN WE WERE ALMOST 200 MILES AWAY FROM HOME. I RECEIVED NO WARNING LIGHTS FOR LOW COOLANT, OR OVERHEATING ENGINE, JUST NOTICED IT ON THE TEMP GUAGE. NORMALLY A WATER PUMP REPLACEMENT IS NOT A BIG DEAL AND CAN BE DONE PRETTY QUICKLY IN A FEW HOURS AND FOR UNDER $500 FOR PARTS AND LABOR, BUT BECAUSE OF THIS PARTICULAR DESIGN IN THESE FORDS THE ENGINE HAS TO BE BASICALLY TAKEN APART AND IT WILL TAKE ABOUT 13 HOURS OF LABOR TO COMPLETE THE JOB. THE PARTS FOR THIS JOB ARE LESS THAN $200 BUT BECAUSE OF THE LABOR AND THE EXTENSIVENESS THIS REPAIR IT IS GOING TO COST ME BETWEEN $1200 - $1800 TO COMPLETE AND THAT IS NOT EVEN AT THE DEALER. NOT ONLY DO I NEED TO HAVE THE WATER PUMP REPLACED BUT BECAUSE OF THE FAILURE IT DUMPS COOLANT INTO THE OIL AND OIL INTO THE COOLANT SYSTEM WHICH MEANS I WILL NEED TO HAVE THE OIL CHANGED AND THE COOLANT SYSTEM FLUSHED AS WELL. ALL OF THESE THINGS START TO ADD UP. I HAVE EVEN READ WHERE THIS FAILURE CAN CAUSE SO MUCH DAMAGE TO THE ENGINE THE ENTIRE THING NEEDS REPLACED. FORD IS AWARE OF THIS DESIGN FLAW BUT HAS DECIDED NOT TO DO ANYTHING ABOUT IT ON THIS PARTICULAR MODEL AND OTHERS USING THE SAME ENGINE. I DON'T HAVE ANY DOCUMENTATION TO UPLOAD YET AS MY CAR IS STILL AT THE SHOP AND I AM NOT EXPECTING TO GET IT BACK FOR A WEEK. I AM JUST PRAYING THERE IS NO DAMAGE TO THE ENGINE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 45 MPH AND APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED AND A HUMMING, WHISTLING SOUND WAS HEARD. THE CONTACT STATED THAT IT WAS DIFFICULT TO STOP THE VEHICLE. THE DEALER (RICHMOND FORD WEST, 10751 W BROAD ST, GLEN ALLEN, VA 23060, (804) 273-9700) STATED THAT THE BRAKE PEDAL BOOSTER FAILED, BUT WAS NOT COVERED EVEN THOUGH THE PARTS WERE STILL COVERED UNDER A TEN YEAR/150,000 MILE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,685.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. THE LOCAL DEALER (TOM WOOD FORD, 3130 E. 96TH ST, INDIANAPOLIS, IN) WAS CONTACTED AND STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION CORRECTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE DEALER (LICCARDI FORD INC., 1615 US-22, WATCHUNG, NJ 07069, (908) 561-7500) AND THE MANUFACTURER INDICATED THAT THE COVERAGE FOR THE EXTENDED WARRANTY 13N02: (EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER) HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

PASSENGER SIDE REAR DOOR WILL NOT OPEN UNLESS RELEASED FROM THE OUTSIDE. THIS VEHICLE IS A TAKATA AIRBAG RECALL, I HAVE RENTAL FROM FORD, AND I WOULD LIKE THIS ISSUE ADDRESSED WHEN THE AIRBAG REPLACEMENT BECOMES AVAILABLE. I BELIEVE IT TO BE A SAFETY HAZARD. NO ONE IS DRIVING THIS VEHICLE.

TAKATA RECALL WE HAVE HAD THIS VEHICLE FOR A YEAR & A HALF & STILL HAVE NOT HEARD A WORD FROM CO. EVERY TIME I HAVE CALLED ABOUT IT I AM TOLD WE WILL CALL YOU WHEN WE GET THE PARTS.