2011 FORD EDGE Complaints

BRAKES ARE SO HARD, THE CAR DOES NOT BRAKE EASILY. IT MAKES A SOUND LIKE A WIND IS BLOWING. I TOOK IT TO THE FORD DEALER AND THEY SAID THE PROBLEM PROBABLY IS THE BRAKE BOOSTER. BUT AFTER THEY DO AN INSPECTION THEY FIND OUT THE PROBLEM IS THE MASTER CYLINDER AND HCU. SO THEY SAID THE COST IS AROUND $1,300 THIS IS TO EXPENSIVE THIS MUST BE A RECALL.. I SAW MANY CASES WITH THIS SAME PROBLEM.. ALSO FORD CHARGE $149 FOR INSPECTION..

THE BRAKES HAVE BECOME 'SPONGY' AS THE SERVICE MECHANIC CALLS IT. WHEN I PUSH THE BRAKES, THEY GO ALL THE WAY TO THE FLOOR BEFORE STOPPING THE VEHICLE. IT TAKES MUCH LONGER TO STOP EVEN IF YOU ARE GOING SLOW.

THE PROBLEM STARTED WITH AN OCCASIONALLY STIFF BRAKE PEDAL. THIS WAS IN FEBRUARY 2015 WITH 59,554 MILES ON THE CAR. THE FORD DEALERSHIP REPLACED THE BRAKE BOOSTER UNDER CUSTOMER SATISFACTION PROGRAM 13N02. THEN IN MAY 2016 WITH 74,029 MILES ON THE CAR THE PROBLEM RETURNED EVEN WORSE. THIS TIME THE PEDAL WOULD NOT ONLY BE STIFF AT START UP BUT WOULD ALSO BECOME STIFF WHILE DRIVING AND WAS ACCOMPANIED BY A HIGH PITCHED RINGING NOISE. THE DEALERSHIP REPLACED THE BRAKE BOOSTER AGAIN BUT THIS TIME THE COST WAS PLACED ON ME. NOW HERE WE ARE IN JULY 2020 WITH APPROXIMATELY 110,000 MILES ON THE VEHICLE THE STIFF PEDAL PROBLEM HAS BEEN COMING UP AGAIN AND HAS PROGRESSED TO THE BRAKE PEDAL GOING TO THE FLOOR WHILE DRIVING WITH GREATLY REDUCED BRAKING POWER. THE FORD DEALERSHIP AGAIN SAYS THAT THE BRAKE BOOSTER IS PART OF THE PROBLEM, ALONG WITH THE MASTER CYLINDER. THE DEALER & FORD MOTOR CO. BOTH STATE THAT THE COST OF REPLACING THEIR FAULTY PARTS IS MY RESPONSIBILITY. FORD OBVIOUSLY HAS NOT FIXED THE PROBLEM WITH THEIR BRAKE BOOSTERS

WHEN DRIVING AT VARIOUS SPEEDS ON HIGHWAY AND CITY STREETS, GOING TO APPLY BRAKES WHEN STOPPING THE BRAKES WILL NOT FULLY STOP THE VEHICLE. IT WILL SLOW IT DOWN BUT IT WON'T COME TO A COMPLETE STOP WITHOUT HAVING TO USE THE EMERGENCY BRAKE TO BE ABLE TO FULLY STOP. THE BRAKE PEDAL WOULD BE PUSHED ALL THE WAY INTO THE FLOOR. AND IT MAKES THIS AWFUL SQEAULING NOISE WHEN BRAKES ARE APPLIED.

REAR HATCH WILL OPEN UP RANDOMLY, NO RHYME OR REASON. USUALLY ONLY HAPPENS WHEN PARKED. I BELIEVE IT MAY BE A KEY FOB ISSUE, BUT CAN'T BE CERTAIN. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WENT TO THE FLOORBOARD TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALTERBORO FORD (902 BELLS HIGHWAY, WALTERBORO, SC 29488, (843)-549-5581, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

IN 2016 FORD EDGE DOOR AJAR LIGHT WILL STAY ON EVEN WHEN THE DOOR WERE LOCKED. IN THE BEGINNING IT WAS NOT AN ISSUE BUT THAN THINGS GOT WORSE AS FOR NO APPARENT REASON THE CAR ALARM WOULD GO OFF ON ITS OWN AT DIFFERENT TIMES OF DAY AND NIGHT. AFTER PINPOINTING THE PROBLEM TO THE DOOR LATCH SENSOR WAS ADVISED TO CHANGE THE SENSOR (BUT SINCE GENIUSES AT FORD DECIDED TO INCORPORATE THE SENSOR IN THE ACTUAL DOOR LATCH WITH NO REMOVABLE PARTS) I WAS FORCED TO CHANGE THE ENTIRE DOOR LATCH MECHANISM WHICH COST ABOUT $500..I RECENTLY RECEIVED A LETTER THAT THIS WAS A KNOWN ISSUE AND A RECALL NOW HAS BEEN ORDERED...SUBMITTED THE PAPERWORK FOR A REFUND AND IT WAS DENIED (REASON CAR IN 2016 HAD 88,000 MILES)...ALTHOUGH ON THE LETTER IT SAYS THAT IF I HAD THE ISSUE NOW IT WILL BE COVERED UP TO 120,000 ...I HAVE CALLED FORD MULTIPLE TIMES AND ALSO SUBMITTED ORIGINAL RECEIPTS WITH CHAPMAN FORD IN EGG HARBOR TWP, NJ...BUT THEY SAID THEY CAN NOT HONOR ANY REFUNDS DUE TO MILEAGE (CASE # FORD GAVE ME IS [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DOOR LATCH, WHEN VEHICLE HIT 122,000 GOT A SAFETY BULLETIN EXTENDING WARRANTY ON VEHICLE DOOR LATCH TO 120,000 MILE MY VEHICLE WAS AT 122,000 AT THE TIME. NOW THERE IS A RECALL ON DOOR MATCHES IN QUESTION BUT FORD EDGES ARE NOT INCLUDED IN THIS RECALL? ALMOST EVERY TIME I CLOSE MY DOOR MY DOOR AJAR LIGHT CONTINUES TO STAY ON UNLESS I SLAM MY DOOR WITH A RIDICULOUS AMOUNT OF FORCE 4 OR 5 TIMES. *TR

THE BRAKE PEDAL RANDOMLY GOES TO THE FLOOR YOU HAVE TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE, I TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SERIOUS SAFETY PROBLEM. *TR

THE CAR WAS IN MOTION.THE CAR MAKE A VOOM SOUND EVERY TIME IT SHIFT . I HAVE NEVER BEFORE HEARD BEFORE TODAY. *TR