2010 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL. THE CONTACT STATED THAT SHE HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 395-5100) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

RECALL DATE:06/01/2016. DEALER UNABLE TO DO ANYTHING AS YET, NO REPLACEMENT OR REPAIR PARTS AVAILABLE. DANGEROUS TO DRIVE VEHICLE AND AND REPAIR DEFINITELY UNTIMELY. TODAY;S DATE: 02/13/2018.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FOUR LOCAL DEALERS: TROPICAL FORD LOCATED AT 9900 S ORANGE BLOSSOM TRL, ORLANDO, FL 32837 (407) 851-3800, GREENWAY FORD LOCATED AT 9001 E COLONIAL DR, ORLANDO, FL 32817, FORD OF CLERMONT LOCATED AT 1101 E HIGHWAY 50, CLERMONT, FL 34711 (800) 313-9787, AND SUN STATE FORD LOCATED AT 3535 W COLONIAL DR, ORLANDO (407) 299-5900. THE DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE THE BEGINNING OF THIS RECALL. I DID RECEIVE A LETTER TO HAVE THEM CHANGED IMMEDIATELY BUT IS BEEN WAY OVER A YEAR SINCE I HAVE BEEN CALLING THE FORD PLACES TO HAVE THEM REPLACED. THEY KEEP TELLING ME THEY DONT HAVE THEM IN STOCK AND THE PLACE THAT SENDS THEM THE AIRBAGS DOES NOT HAVE THEM. MY FORD IS THE ONLY VEHICLE I HAVE TO TRAVEL AROUND IN AND HAVE NO CHOICE TO USE IT EVERYDAY SO WHATS GOING TO HAPPEN IF THE AIRBAGS GO OFF? AM I GOING TO BE BLAMED FOR NOT GETTING THEM FIXED OR DO I HAVE TO GO THROUGH THE PAIN OF SOMEONE IN MY FAMILY, INCLUDING ME, GETTING MAMMED OR DIE FOR HAVING BAD AIRBAGS. LIVES ARE AT STAKE. I NEED THESE CHANGED. I LOVE MY FORD BUT THEY NEED TO STEP UP AND GET MY CAR IN THEIR SHOP TO FIX THESE. I CALLED SEVERAL FORD PLACES HERE IN SOUTHERN CALIFORNIA AND THEY KEEP TELLING ME THE SAME THINGS. THANK YOU.

TAMARA RECALL I WAS INFORMED THAT THERE HAS BEEN RECALL AS OF JULY 2016 I BOUGHT THIS VEHICLE OF REGAL AUGUST 2017 AND WAS NOT TOLD ABOUT RECALL UNTIL DECEMBER 2017 WHEN I GOT THE LETTER IN THE MAIL!

'TAKATA RECALL' THE IDEA OF FORD FINDING A SOLUTION TO THIS RECALL PROBLEM WITH AIR BAG IS TO INFORM ME NOT TO HAVE A PASSENGER IN THE PASSENGER SEAT IS COMPLETELY UNACCEPTABLE. I TALKED TO A FORD EMPLOYEE ABOUT THEIR SUGGESTION FOR OUR PASSENGER. WE HAVE A 5 PASSENGER VEHICLE FOR 5 OF US AND NOW WE HAVE TO CHOOSE WHAT PERSON CAN NO LONGER RIDE IN THE CAR OR ARE WE SUPPOSE TO THROW ONE PERSON IN THE BACK WITH NO SEAT BELTS. THIS DOES NOT WORK FOR US. OUR TWELVE YEAR OLD IS TRAUMATIZED FIRST HE WAS WORRIED HE WOULD BE LEFT OUT, BUT THEN HE IS SCARED TO GET INTO THE VEHICLE. THIS SITUATION HAS LEFT ALL OF US UPSET AND AFTER TALKING TO FORD EMPLOYEES THEY DON'T CARE THEIR ONLY COMMENTS ARE TO MAKE SURE I UNDERSTAND I AM NOT GETTING A RENTAL CAR FOR THIS PERIOD OF TIME. I WANT TO HEAR A BETTER ANSWER FROM YOU. I CAN'T EVEN SELL MY CAR, BUT I DO KNOW AFTER BEING A FORD FAMILY FOREVER IT IS A TIME FOR A CHANGE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE BOOSTER AND MASTER CYLINDER WERE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,500.

TAKATA RECALL' WE RECEIVED THE RECALL NOTICE DATED DECEMBER 2017 NOTIFYING US THAT REPAIR PARTS WILL NOT BE AVAILABLE UNTIL THE SPRING OF 2018. IT ALSO STATED WE CANNOT RIDE IN THE FRONT PASSENGER SEAT. MY WIFE AND I ARE BOTH DISABLED AND CANNOT SIT IN THE REAR SEAT. WE ASK THE LOCAL FORD DEALERSHIP TO DISCONNECT THE AIRBAG IN ORDER THAT WE CAN RIDE IN THE FRONT PASSENGER SEAT UNTIL PARTS ARE AVAILABLE. THEY SAID THEY COULD NOT AUTHORIZE THIS WITHOUT PERMISSION FROM YOU. I WOULD APPRECIATE YOUR ASSISTANCE WITH THIS MATTER. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (JARRETT FORD, 38300 DICK JARRETT WAY, DADE CITY, FL 33525, (866) 906-7651) AND (MACKINAC SALES INC, W858 US HIGHWAY 2 W, ST IGNACE, MI 49781, (906) 643-8040) WERE UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR