2011 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOORS OF THE VEHICLE FAILED TO AUTOMATICALLY LOCK WHEN THE VEHICLE WAS DRIVEN AS THE VEHICLE WAS DESIGNED TO OPERATE. THE CONTACT STATED THAT THE DOORS WOULD INTERMITTENTLY LOCK THEN RELEASE THE LOCKS, AS WELL. THE SENSOR THAT INDICATES WHETHER THE DOORS WERE LOCKED CONSISTENTLY STATES THAT DOORS WERE AJAR DESPITE THE ACTUAL POSITIONING AND LOCKING OF THE DOORS. THE VEHICLE WAS TAKEN TO THE (HAWK FORD LOCATED AT 2525 E MAIN ST, SAINT CHARLES, IL 60174, PHONE NUMBER 630-584-1800) WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE CUSTOMER SATISFACTION PROGRAM. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 129,131.

BRAKES GO ALL THE WAY TO THE FLOOR..ESPECIALLY DOES IT IN WET, SNOW, ICY WEATHER. FEW TIMES IT HAD DONE IT ON DRY ROAD..BUT THIS PROBLEM HAS BEEN HAPPENING SINCE OCTOBER 2019..LASTEST INCIDENT WAS 01/10/2020..

I HAVE BEEN SMELLING FUEL/GAS OR SULFUR LIKE SMELL IN MY SUV TOOK IT TO THE FORD DEALER IN RICHMOND, CA 3 TIMES STARTING IN APRIL 2017, JAN 2019 AND AGAIN SEPT 2019 FINALLY I WAS TOLD I NEEDED A PTU UNIT EACH TIME I TOOK IT NEED THEY COULD NOT LOCATE THE PROBLEM. IT HAS BECOME VERY BAD AND MORE OFTEN MY CAR DOES NOT LEAK GAS. I AM REALLY CONCERN BECAUSE NOW I HAVE TO TAKE MY GRANDDAUGHTER TO SCHOOL PLUS I AM OVER 70 YRS AND WORRY IF SOMEONE RUNS INTO ME WILL MY CAR CATCH ON FIRE OR ONE DAY IT WILL CATCH ON FIRE IT HAPPENS UNEXPECTEDLY SOMETIMES IF I'M DRIVING UP A HILL OR FOR A LONG PERIOD OF TIME (MAYBE AN HOUR OR SO) AND IT ONLY HAPPEN WHEN I AM DRIVING AND THE SMELL FILLS MY ENTIRE CAR THAT I HAVE TO LET ALL THE WINDOWS DOWN AND ONCE I GET HOME THE WHOLE CAR SMELLS TO THE POINT I GET SICK (NAUSEA) EYES BURN AND A HEADACHE. I HAVE BEEN SO DISCUSSED WITH DEALERSHIP THAT THEY WERE NOT ABLE TO DETECT THIS PROBLEM 2 YRS AGO. I AM SO SURPRISED THAT THERE HAS NOT BE A RECALL ON THIS DANGEROUS PROBLEM BY FORD.

I HAD BREAK ISSUES WHERE THE PEDAL WAS TIGHT AND IT TOOK A LOT OF PRESSURE TO STOP. TOOK IT TO THE DEALER RESULTING IN THE BREAK BOOSTER BEING REPLACED UNDER WARRANTY. MAYBE 3 MONTHS LATER I HAD MORE PROBLEMS BREAKING. THIS TIME THE PEDAL WAS SOFT AND WOULD TRAVEL TO THE FLOOR WHILE BREAKING. THIS TIME THE DEALER SAYS IT'S THE HYDRAULIC CONTROL UNIT. SOUNDS LIKE BOTH PARTS SHOULD BE UNDER WARRANTY AND REPLACED AT THE SAME TIME.

THE SUV GAVE ME A BLINKING ENGINE LIGHT. DECODING TO A MISFIRE PROBLEM. THE FIRST TIME I HAD THE CAR LOOKED AT THEY REPLACED THE COIL PACKS. ABOUT 10,000 MILES LATER I GOT THE SAME MISFIRE PROBLEM. SOME OF THE COIL PACKS WERE MELTED. I HAD THE SUV TOWED TO A GARAGE AND THEY SAID THE ENGINE CONTROL MODULE IS DEFECTIVE. THEY REPLACED THE CONTROL MODULE FOR $1500.00. YIKES. DEALER TOLD ME THAT FORD MOTOR COMPANY KNOWS THE ECM IS DEFECTIVE BUT WON'T RECALL SO I HAVE TO PAY FOR THEIR SCREW UP. WANT A REFUND FROM FORD.

I WAS DRIVING MY FORD EDGE ON ROUTE 303 IN PHOENIX AT ABOUT 60 MILES PER HOUR WHEN THE CAR SUDDENLY STARTED SHAKING AND LOSING POWER. IT ALLOWED ME TO DRIVE A VERY SHORT DISTANCE UNTIL I WAS ABLE TO STOP THE CAR, IN A TURN LANE WITH A TRACTOR TRAILER ON MY TAIL ...VERY DISCONCERTING! A YELLOW WRENCH LIGHT WAS SHOWING ALONG WITH SOME NOTICE ABOUT MY TRACTION BEING OFF, I BELIEVE. AFTER SITTING A FEW MINUTES I WAS ABLE TO MOVE IT OFF THE TURN LANE AND INTO A FAIRLY SAFE LANE AHEAD. FORTUNATELY A POLICEMAN PULLED UP BEHIND ME AND I SHUT OFF THE ENGINE AND CALLED AAA FOR A TOW. 20 MINUTES LATER, I TURNED ON THE ENGINE WHICH NOW SEEMED FINE SO THE POLICEMAN SUGGESTED THAT I PULL FORWARD INTO A SAFER AREA. AFTER DOING SOTHEBY'S CAR SEEMED FINE AGAIN SO I DROVE IT TO MY DAUGHTER'S HOUSE SEVERAL MILES AWAY AND CANCELLED THE TOW. I HAVE BEEN RESEARCHING THIS ISSUE ON LINE SINCE AND THIS HAS HAPPENED TO MANY EDGE OWNERS WHO HAVE FEARED FOR THEIR LIVES WHEN THE SAME THING HAPPENED TO THEM. SOME SAY CLEANING OR REPLACING THE THROTTLE PLATE SEEMED TO WORK BUT OTHERS HAVE FOUND THAT THE DEALERS INSIST NOTHING IS WRONG AFTER TESTING IT.... IT SEEMS TO HAVE HAPPENED TOO MANY TIMES FOR NOTHING TO BE DONE.... I THINK A RECALL IS IN ORDER SO THAT THE DEALERSHIPS CAN FIND OUT WHAT THE PROBLEM IS BEFORE SOMEONE LOSES THEIR LIFE, IF THAT HASN'T ALREADY ACCUR. I HAVE A 2011 FORD EDGE.

DURING EVERYDAY DRIVING THE BRAKE PEDDLE APPEARS SPONGY. UPON APPLYING BRAKES YOU HEAR A HISSING SOUND AND THE PEDDLE MUST BE PUSHED SEVERAL INCHES PRIOR TO THE FEEL OF BRAKES BEING APPLIED. THIS IS A DANGEROUS CONDITION WHICH NEEDS TO BE ADDRESSED THROUGH A RECALL TO PREVENT INJURY OR DEATH.

UPON FILLING THE GAS TANK, ONCE PARK IN THE GARAGE THERE IS AN OVERPOWERING SMELL OF GASOLINE. I'VE CLEANED THE FILLER SEAL, CHECKED FOR LEAKS "NONE NOTED." NO FUEL ON THE GROUND BENEATH THE VEHICLE. THE TANK IS NOT OVER FILLED, NO RESIDUAL FUEL AROUND THE FILLER NECK OR RUNNING DOWN THE OVERFILL DRAIN. FUEL SMELL GOES AWAY AFTER THE TANK IS BETWEEN 3/4 TO 1/2 FULL. THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE ADDRESSED BY A RECALL. I SUSPECT THAT THERE IS A BAD SEAL ON THE FUEL PUMP OR TANK MY BE DAMAGED

I WAS DRIVING MY VEHICLE NORMALLY AND THEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR DID STOP. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT COULD EITHER BE THE ABS MODULE OR THE BRAKE MODULE.. I TOOK IT AND TO ANOTHER SHOP BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM. . I THEN TOOK IT YET TO ANOTHER. THEY ORDERED A CONTROL MODULE AND A BRAKE MODULE AND INSTALLED THEM ON DECEMBER 19, 2019 AT A COST OF 1500.00 DOLLARS.

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER THE REAR ELECTRONIC LIFTGATE DOOR WAS IN THE OPEN POSITION, THE DOOR ERRONEOUSLY CLOSED AND MADE CONTACT WITH THE OWNER'S HEAD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.