2011 FORD EDGE Complaints

WHILE DRIVING AT 35 MPH, MY EMERGENCY HAZARDS CAME ON BY THEMSELVES. WILL NOT TURN OFF BY TOUCHING HAZARD BUTTON, OR PULLING BATTERY TERMINAL. TOOK TO A MECHANIC WHO SAID MY BODY CONTOL MODULE IS FAULTY, AND WONT READ ANY CODES. NEED TO TAKE TO DEALERSHIP FOR FAULTY BCM.

FOR SEVERAL YEARS WE HAVE BEEN HAVING PROBLEMS WITH THE BRAKES WHERE THE PEDAL WOULD JUST RANDOMLY GO TO THE FLOOR AND THE BRAKE RESPONSE WOULD ALMOST GO AWAY COMPLETELY. USUALLY ONCE THE CAR WAS SHUT OFF THE BRAKES WOULD COME BACK AND BE FINE AGAIN. THEY GOT REALLY BAD A LITTLE OVER A YEAR AGO AND WE WENT TO A DEALERSHIP AFTER LEARNING ABOUT A SERVICE BULLETIN FOR THE BRAKE BOOSTER. THE DEALERSHIP THOUGHT THAT COULD BE THE PROBLEM. SO ON 8/9/18 WITH 99,703 MILES ON OUR CAR THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY FORD ISSUED. WE THOUGHT THE PROBLEM WAS FIXED UNTIL 11/26/19. MY WIFE WAS LEAVING WORK AND IT WAS A LITTLE ICY. SHE ACTIVATED THE ABS LEAVING HER WORK PARKING LOT AND THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. THIS TIME IT DID NOT COME BACK. THE VEHICLE WAS OPERATIONAL BUT THE BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO WORK. THE CAR WAS AGAIN TAKEN BACK TO THE SAME DEALERSHIP WHO TOLD ME THEY HAD 3 OTHER VEHICLES COME IN WITH THE EXACT SAME PROBLEM IN THE LAST WEEK. AFTER BLEEDING THE BRAKES AND RUNNING TESTS IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT THAT CONTROLS THE ABS SYSTEM WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE NOW HAS 127,000 MILES AND THE COST OF THIS REPAIR IS $1800. WE HAVE CONTACTED FORD MULTIPLE TIMES AFTER DOING TO SEARCHES ON THE INTERNET AND FIGURING OUT THAT THIS IS A COMMON PROBLEM THAT FORD IS AWARE OF AND WILL DO NOTHING ABOUT. OUR CALLS HAVE FALLEN ON DEAF EARS AT FORD AND THEIR CUSTOMER SERVICE DEPARTMENT COULD ONLY SAY THEY ARE SORRY FOR THE PROBLEMS WE ARE HAVING AND THERE IS NOTHING THEY CAN DO. BRAKES ARE A PRETTY IMPORTANT PART OF THE CAR AND I HAVE NEVER SEEN A CAR WITH MORE BRAKE ISSUES THAN OUR EDGE AND FORD COULD CARE LESS. THIS WAS THE FIRST FORD I'VE EVER PURCHASED BUT I CAN GUARANTEE YOU IT WILL BE OUR LAST.

MY BRAKES HAVE BECOME VERY SQUISHY AND BARELY STOPPING NY CAR.I HIT THE BRAKES HARD IN TRAFFIC ON THE HIGHWAY AND THE CAR BARELY STOPPED. YOU HAVE TO PRESS THE PEDDLE CLEAR TO THE FLOOR FOR ANY REACTION. TOOK TO SHOP. REPLACED THE MASTER CYLINDER AND THE BRAKE BOOSTER AND THE LROBLEM CONTINUES. THE SHOP ISN'T SURE WHAT COULD BE THE PROBLEM. AFTER INTERNET RESEARCH IT APPEARS THERE IS A MODULE PROBLEM AND THIS IS BEEN HAPPENING WITH THIS YEAR OF EDGE VERY FREQUENTLY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS ADRESSED!

DRIVER SIDE DOOR INDICATES DOOR AJAR WHICH AFFECTS LOCKS. IF IT SHOWES DOOR AJAR YOU CAN NOT LOCK THE DOORS IF YOU DO IT IMMEDIATELY UNLOCKS ALL DOORS.

CENTER CONSOLE CONTROL STOPPED WORKING. CLIMATE, RADIO ETC. I WAS TOLD TO PULL A GREY SQUARE PLUG WIRE OUT OF BOX IN DRIVER SIDE FLOOR PANEL. DID SO RESET RADIO TO AM STATION RESET CLIMATE CONTROL ALL WORKED TILL NEXT TRIP. ALL DEAD AGIAN CAN REPEAT KEEPS GOING OFF. IS THERE A WAY TO RESET, OR REBOOT SOMETHING??

I PURCHASED THE VEHICLE FROM LEGACY OF TOYOTA IN TALLAHASSEE FL ON 10/23/2019 THEN 2 WEEKS LATER MY ADVANCE TRAC LIGHT CAME ON IT WILL COME ON AS SOON AS START MY ENGINE UP AND IT WILL STAY ON FOR A WHILE THEN GO OUT, THEN IT WILL COME BACK ON MAY BE A COUPLE DAYS LATER. I HAVE NOTICED SOMETHING DIFFERENT WHEN I AM A RED LIGHT WHILE MY FOOT IS ON THE BRAKES I FEEL MY FOOT COMING UP LIKE IT IS BEING RELEASED AND I HAVE TO PUSH IT BACK DOWN. I HAVE ONLY HAD MY VEHICLE FOR 35 DAYS. I'M LOOKING ALL THE COMPLAINTS ON THE INTERNET WITH THEM SAME ISSUES AS MINE AND KIND OF SCARED TO DRIVE IT. MY MIND CONCERN NOT ONLY IS IT SAFE BUT HOW MUCH IT IS GOING TO COST ME AND CAN BE FIXABLE. SOMETIMES WHEN I AM JUST SITTING THERE IT SOUNDS LIKE IT JUST WANT TO CUT OFF BECAUSE IT JERKS. BUT MY MAJOR CONCERN IS THAT ADVANCE TRAC WARNING SIGN THAT COMES UP CAN YOU HELP ME.

DRIVING HOME FROM WORK AND WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR..PUMPED THEM SO IT WOULD STOP..THEN DROVE WELL UNDER SPOED LIMIT UNTIL I GOT GOT HOME..1ST TIME IT HAPPENED WAS OCTOBER 2019 COMING HOME FROM WORK.

MY FORD EDGE 2011 3.5 6CYL WHILE IN MOTION, STOPPED RUNNING AND THREE NEW ELECTRIC MODULES AND 6 CORES HAD BEEN REPLACED AND THE UNIT STILL DOESN'T RUN NORMAL AND HAS A BURNING SMELL IN THE MOTOR. UNIT HAS BEEN FOR THE LAST 1 MONTH AT THE AUTHORIZED FORD DEALER AND NOW THEY WANT TO CHARGE ME THE CATALYTIC. ALMOST +2K IN BILLS.

PASSENGER DOOR AJAR IS ON. THE DOOR IS CLOSE. THE LIGHT WILL NOT GO OFF, AND THE DOME LIGHTS STAY ON, UNTIL YOU DRIVE FOR ONE MINUTE, THE DOME LIGHTS GO OFF, BUT DOOR AJAR STAYS ON. MY DOORS CAN'T LOCK, WHEN I'M DRIVING, AS LONG AS THE DOOR AJAR STAYS ON. WHEN I TURN MY CAR OFF, THE DOME LIGHTS STAY ON FOR 15 MINUTES, PUTTING MY BATTERY IN RESERVE. THIS IS A SAFETY HAZARD, BECAUSE, SMALL CHILDREN IN THE BACK, COULD OPEN THE DOOR, AND ALSO MY BATTERY WILL SOON BE GOING BAD. I SEE A THOUSAND OF FORD EDGE OWNERS 2011-2015 HAVE THIS SAME PROBLEM.

HAVING ISSUES WITH BRAKING WHERE THE BRAKE PEDAL WILL GO TO THE FLOOR AND IS SOFT. IT IS VERY SCARY WHEN I HAVE TO BRAKE QUICKLY AND CAR DOESN'T WANT TO STOP WHETHER IN TOWN OR THE HIGHWAY. BRAKE BOOSTER WAS ALREADY REPLACED DUE TO A PREVIOUSLY RECALL. HOWEVER, THIS DID NOT COMPLETELY FIX THE PROBLEM. IT ALREADY CAUSED ISSUES WHERE BRAKES WERE COMPLETELY REPLACED AND COST $800. NOW, THE DEALERSHIP IS STATING THAT IT WILL COST $1500 TO REPLACE THE HCU UNIT. I AM AMAZED THAT SO MANY OTHER INDIVIDUALS ARE HAVING THE SAME ISSUES I AM HAVING. I'VE NEVER HAD THIS ISSUE WITH A CAR.