2012 FORD EDGE Complaints

2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE WOULD RAPIDLY LOSE ACCELERATION. THE FAILURE WAS INTERMITTENT THEREFORE, THE DEALER COULD NOT DUPLICATE OR, REPAIR THE VEHICLE. THE FUEL INLET FAILED, AS WELL. UPDATED 11/07/2017*JS

THROTTLE BODY ASSEMBLY FAILED. THE 2012 FORD EDGE USES THE EXACT SAME DEFECTIVE THROTTLE BODY ASSEMBLY AS USED IN THE ESCAPE AND FUSION WHICH WERE BOTH INCLUDED IN THE EXTENDED WARRANTY PROGRAM. FORD SHOULD INCLUDE ALL MODELS THAT USED THIS PART IN ITS EXTENDED WARRANTY PROGRAM OR BETTER YET ISSUE A RECALL. IN MY OPINION IT'S DANGEROUS PULLING OUT INTO HIGHWAY TRAFFIC ONLY TO LOSE POWER. MANY OTHER DANGEROUS SCENARIOS COULD BE EXPECTED.

2012 FORD EDGE RAPIDLY LOSES ACCELERATION AND COMES TO A STOP. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR WILL NOT INCREASE SPEED. IT CAUSES A SERIOUS SAFETY HAZARD AS THE CAR WILL GO FROM 60 TO ZERO IN SECONDS. DRIVER MUST FIND A SAFE PLACE TO PULL OVER, (SOMETIMES IMPOSSIBLE) TO STOP ENGINE AND RESTART TO CONTINUE ON. PROBLEM IS INTERMITTENT. REPAIR AT FORD SAYS THROTTLE BODY IS THE PROBLEM AND IT IS HAPPENING ON 2011-2105 FORDS. FORD DOES NOT CARE AND WILL NOT PAY FOR THE REPAIR IF YOU ARE OUT OF WARRANTY. THIS HAS HAPPENED FOUR TIMES IN THE LAST TWO WEEKS. VERY DANGEROUS.

I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS LOOSE AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTERWARDS, THE VEHICLE MADE AN ABNORMAL HISSING NOISE. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A LOCAL DEALER (SLOAN-FORD LINCOLN MERCURY INC, 115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.

I HAVE HAD TROUBLE WITH BRAKE SYSTEM SINCE I'VE PURCHASED THE VEHICLE. REPLACED BRAKE PADS SEVERAL TIMES. LAST WEEK, NOTICED PUSHING BRAKE PEDAL TO THE FLOOR TO STOP, TOOK IN TO THE MECHANIC THAT I USE-THE ENTIRE MASTER CYLINDER WAS BLOWN OUT THE BACK WITH BRAKE FLUID JUST POURING OUT. HE REPLACED THE MASTER CYLINDER (FROM FORD PARTS STORE) AND ALSO FRONT AND BACK BRAKES. WHEN I PICKED UP MY VEHICLE, ITS STILL NOT CORRECTED. BRAKE PEDAL IS STILL "LOOSE" ALMOST GOING TO THE FLOOR AS IT WAS AND NOW IT HAS HISSING NOISE AND SPONGE PEDAL. I CALLED THE FORD DEALERSHIP, STATES THAT IS A BRAKE BOOSTER ISSUE.TO CALL AND CHECK RECALL ON THIS PARTICULAR VIN #. I CALLED FORD MOTOR CO AT 1-800-392-3673 AND VERIFIED NO RECALL ON MY SPECIF VIN #, BUT MANY FORD EDGE 2012 HAVE BEEN RECALLED FOR THE BRAKE BOOSTER. THEY REFERRED ME TO CONTACT THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION TO GIVE THIS SAFETY COMPLAINT. I';M VERY UPSET THAT THIS IS A SAFETY ISSUE WITH MY FORD EDGE AND NOTHING IS BEING OFFERED TO ME THROUGH FORD TO GET THIS ISSUE FIXED. THIS WOULD BE WHEN VEHICLE IS IN MOTION OBVIOUSLY....

ENGINE CAME ON AND VEHICLE SLOWS DOWN OR STALLS WHEN DRIVING. DEALER DIAGNOSED PROBLEM WAS THROTTLE BODY #AT4Z-9E926-B AND REPLACED IT AT A COST OF $333.23. DEALER AND GEORGINA AT FORD CUSTOMER SERVICE STATED NO WARRANTY OR "CUSTOMER SATISFACTION PROGRAM" COVERAGE FOR COST. PROBLEM IS SAME AS FORD ESCAPE COVERED IN PROGRAM.

09/15/2017 DRIVER DOOR AJAR CAME ON SHOWING DOOR WAS OPEN. CLOSED DOOR SEVERAL TIMES AND IT WOULD GO OFF. THIS HAPPENED SEVERAL TIMES UNTIL 10/10/2017. NOW IT WON'T GO OFF AND MY DOORS WOULDN'T AUTO LOCK WHEN IN MOTION AND WOULDN'T STAY LOCKED MANUALLY EITHER. MY DOME LIGH WOULD STAY ON ALSO. 10/16/2017 CAR WOULD NOT START, BATTERY WAS DRAINED AND NO LIGHTS WERE LEFT ON. CALLED GARAGE AND JUMP STARTED VEHICLE AND TOOK IT IN FOR REPAIRS. JUST GOT CALL THAT THE BATTERY AND DOOR AJAR SENSOR WILL HAVE TO BE REPLACED. IT WILL COST ALMOST $800.00 TO FIX. THE WARRANTY JUST EXPIRED ON VEHICLE AND THAT LEAVES ME WITH THE BILL. I READ NUMEROUS OTHER COMPLAINTS ABOUT THE SAME VEHICLE AND SAME PROBLEM. THERE SHOULD BE A RECALL ON THIS. IT IS A BIG SAFETY ISSUE ESPECIALLY WHEN YOU HAVE CHILDREN AND THE DOORS WON'T STAY LOCKED.

I WAS DRIVING ON A BUSY, CITY STREET AT APPROXIMATELY 30MPH WHEN MY 2012 FORD EDGE SPORT LOST POWER AND THE "WRENCH" WARNING LIGHT CAME ON. I HAD TO CAREFULLY MOVE TOWARDS THE RIGHT LANE AND WAS ABLE TO COAST INTO THE PARKING LOT OF A CONVENIENCE STORE. I TURNED IT OFF, WAITED 10 MINUTES, AND IT STARTED UP AGAIN. I DROVE HOME THE 3 MILES WITHOUT INCIDENT. THE SAME AFTERNOON, I DROVE IT TO THE NEAREST FORD DEALER TO HAVE IT CHECKED OUT. THEIR REPORT SHOWED NO CODES AND TOLD US THERE WAS NOTHING THEY COULD DO. I DROVE IT THAT NIGHT ABOUT 30 MILES WITHOUT ANY PROBLEMS. THE NEXT MORNING, I EXITED MY NEIGHBORHOOD TRACT INTO A BUSY INTERSECTION WHERE THE CAR DIED AGAIN. I BARELY COASTED ONCE AGAIN TO SAFETY AFTER TRYING TO MAKE IT THROUGH THE INTERSECTION WITH THE THREAT OF ONCOMING TRAFFIC. THIS WAS TERRIFYING. I CALLED A TOW TRUCK AND THE CAR WAS TOWED TO THE SAME DEALER WHERE THEY CONTINUE TO SAY THERE IS NO CODE AND THEY CANNOT DUPLICATE THE PROBLEM AFTER DRIVING IT. THEY DID REPLACE THE BATTERY, SAYING THAT IT WAS LOW, EVEN THOUGH THE BATTERY IS LESS THAN ONE YEAR OLD. I AM NOT CONFIDENT THAT REPLACING THE BATTERY WILL FIX THE PROBLEM AND THEY DON'T SEEM CONFIDENT EITHER. THEY HAVE HAD THE CAR FOR 5 DAYS NOW AND WANT US TO PICK UP THE CAR UP TOMORROW. HOW CAN I FEEL SECURE DRIVING MY FAMILY IN A CAR THAT HAS PUT ME IN THIS DANGEROUS PREDICAMENT? I HAVE SPOKEN TO THE SERVICE MANAGER, FORD REGIONAL MANAGERS, AND NONE OF THEM ARE EMPATHETIC TO THIS SITUATION AND THEY OFFER NO SOLUTION.

BRAKE BOOSTER FAILED NEARLY KILLING US IN DEC 2015 AS WE ROLLED INTO AN INTERSECTION. LUCKILY NOBODY HIT US. REPAIRED JAN 2016 UNDER CUST SATISFACTION PROGRAM 13N02 BY FORD, LIKELY TO AVOID A REAL RECALL. REPLACEMENT BOOSTER HAS NOW FAILED ALMOST CAUSING ANOTHER ACCIDENT AFTER A YEAR AND 1/2 AND 15K MILES AS WIFE HAD TO RUN OFF ROAD TO AVOID STOPPED TRAFFIC BECAUSE SHE HAD NO BRAKES. WHY HAS NHTSA NOT FORCED A RECALL? IT IS LITERALLY IS A SITUATION WHERE THOUSANDS OF THESE CARS ARE ROLLING AROUND WITH ADULTS AND YOUNG DRIVERS NOT KNOWING THAT AT SOME POINT THEY'LL NEED TO STOP AND THEY WILL HAVE ZERO BRAKES. IS ANYBODY READING THESE? YES IF YOU PUSH TO THE FLOOR HARD AND HOLD IT TIGHT IT WILL EVENTUALLY STOP AS A CRUDE MANUAL BRAKE. KIDS HAVE NEVER DRIVEN A CAR WITHOUT POWER BRAKES! THE REST OF US AREN'T EXPECTING IT SINCE NO WARNING SIGNS. FORD IS SIMPLY INSTALLING THE SAME DEFECTIVE PART ENDANGERING LIVES. WHAT DO WE DO, SELL THE CAR AND PUT SOMEONE ELSE AT RISK SINCE THE REPLACEMENT PARTS ARE THE SAME FAULTY CRAP?