2012 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2012 FORD EDGE. EACH TIME THE PASSENGER DOOR WAS CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED. THE DOOR HAD TO BE OPENED AND CLOSED A COUPLE OF TIMES IN ORDER FOR THE WARNING INDICATOR TO GO OFF. THE VEHICLE WAS TAKEN TO BOULEVARD FORD IN LEWES, DELAWARE WHERE IT WAS DIAGNOSED THAT THE SENSOR AND LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR TWO MONTHS. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,676. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

FRONT PASSENGER DOOR CAUSES LIGHT TO STAY ON AS DOOR AJAR. PER FORD IT IS THE LATCH AND NEEDS REPLACEMENT AT $517. SAME DOOR REPAIR WAS MADE 1 YEAR AGO AND FORD CHOSE TO CLEAN LATCH INSTEAD OF REPLACING WHEN IT WAS UNDER WARRANTY. NOW WARRANTY HAS EXPIRED AND THEY SAY LATCH NEEDS TO BE REPLACED. THIS IS THE 3RD DOOR THAT HAS HAD THIS SAME PROBLEM. WHEN DOOR AJAR LIGHT IS ON DOORS WILL NOT LOCK CAUSING A SAFETY HAZARD TO MY CHILDREN AS PASSENGERS.

DRIVER'S SIDE DOOR INDICATES OPEN/AJAR WHEN CLOSED. THIS LEADS TO MULTIPLE PROBLEMS -- DOORS WON'T LOCK, INTERIOR LIGHTS STAY ON, ETC.

BRAKES PRESS DOWN TO THE FLOOR AND WILL NOT STOP. SOMETIMES THE BRAKES ARE VERY HARD AND I'LL HAVE TO PUMP THEM. PUMPING STILL DOESNT GUARANTEE A COMPLETE STOP.

DOOR LATCH SWITCH MALFUNCTION CAUSING DOOR AJAR WARNING WHEN DOOR IS CLOSED AND VEHICLE IS IN MOTION. DOOR LOCKS WILL NOT LOCK AND CHILD SAFETY REAR LOCKS DO NOT ENGAGE (CHILD CAN OPEN DOOR WHEN IN MOTION). CHILD HAS NOT FALLEN OUT THE DOOR YET. AM GETTING IT REPAIRED AT MY EXPENSE BECAUSE IT IS A SAFETY ISSUE.

DOOR AJAR ON MY DRIVER DOOR HAS BEEN CONTINUOUSLY ON EVEN THOUGH THE DOOR IS CLOSED. THIS OCCURS IN ALL SITUATIONS (DRIVING ON A HIGHWAY AND STREETS, TURNING, AND STATIONARY). THIS HAS BEEN ONGOING SINCE MAY 22. THE DOOR AJAR SOUND CONTINUOUSLY GOING OFF HAS CAUSED ISSUES WHEN I TURN MY SIGNAL LIGHT ON AT A STOP SIGN. THE DOOR AJAR ALARM OVERRIDES THE SOUND OF THE TURN BLINKER. THIS HAS CAUSED ME AT TIMES TO LOOK AT MY DASHBOARD TO VERIFY THAT MY TURN SIGNAL IS ACTUALLY ON. THIS IS A DANGEROUS DEFECT THAT CAN CAUSE AN ACCIDENT. THIS DEFECT ONLY LEAVES ME TWO DANGEROUS OPTIONS. 1. I CAN CHECK MY BLINKERS EVERY TIME THAT MY DOOR AJAR SOUND OVERRIDES THE BLINKER SOUND BUT THIS DISTRACTS ME FROM THE ROAD. 2. I ASSUME THAT MY BLINKER IS ALWAYS ON BUT THIS MIGHT RESULT IN A SITUATION WHERE THE BLINKER IS IN FACT NOT ON. THIS CAN CAUSE AN ACCIDENT BECAUSE OTHER DRIVERS MIGHT NOT KNOW THAT I AM TURNING.

THE CAR WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. THE PEDAL FELT HARD AND THE CAR CONTINUED TO ROLL. IT CAME TO A STOP ON MY LAWN. I TOOK THE CAR TO MY FORD DEALER AND THEY IMMEDIATELY KNEW IT WAS THE BRAKE BOOSTER. IF I HAD BEEN IN TRAFFIC I MIGHT HAVE HAD A COLLISION OR WORSE. I DROVE IN MY DRIVEWAY AND HIT THE BRAKES VERY HARD AND AFTER THREE PANIC STOPS THEY SEEMED TO WORK. I PUT THE CAR AWAY AND THE SAME THING HAPPENED THE NEXT DAY. I DID THREE PANIC STOPS AND THE BRAKES BEGAN TO WORK. I THEN TOOK THE VEHICLE TO BOUCHER FORD WHERE THE SERVICE WRITER NEW WHAT THE PROBLEM WAS AS SOON AS I TOLD HER WHAT HAD HAPPENED. WHY IS THIS NOT A RECALL? MY CAR HAD NON-FUNCTIONING BRAKES! IF THERE WAS A RECALL I WAS NEVER NOTIFIED. I BOUGHT THE CAR NEW AND HAVE NOT CHANGED MY ADDRESS SINCE I BOUGHT THE VEHICLE. I HAVE SERVICED MY CAR SINCE NEW AT THE FORD DEALERSHIP.

DOOR AJAR LIGHT COMES ON WHEN CAR DOOR IS SHUT. THIS CAUSES MY INSIDE LIGHTS TO STAY ON AND DELAY GOING OFF. THIS ALSO CAUSES MY DOORS NOT TO LOCK WHEN DRIVING.

DRIVER DOOR AJAR LIGHT STAYS ON WHILE DOORS ARE CLOSED, CAUSING INTERIOR LIGHTS TO STAY ON. SHIFT TO PARK MESSAGE COMES ON WHILE DRIVING. LIGHTS STAY ON IN CAR AFTER PARKING AND WON'T TURN OFF

THE DRIVERS SIDE "DOOR AJAR" WARNING LIGHT, REMAINS LIT WHEN DOOR IS CLOSED. IT PREVENTS THE DOORS FROM LOCKING. ALSO, THE INTERIOR LIGHTS STAY ON. VEHICLE IS STATIONARY.