2011 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ON SEVERAL OCCASIONS, THE DRIVER HAD TO PUMP THE BRAKE PEDAL MULTIPLE TIMES TO STOP THE VEHICLE. IN ADDITION, A HYDRAULIC SOUND WAS SOMETIMES PRESENT WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD (4220 BARDSTOWN RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS UNKNOWN.

DOOR AJAR LIGHTS STAY ON WHICH CAUSES AUTOMATIC DOOR LOCKS TO FAIL, DOME LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS WHEN VEHICLE IS PARKED AND TURNED OFF. WHEN DRIVING THIS CAUSES A SAFETY HAZARD BECAUSE ANYONE CAN ENTER THE CAR AT A STOP SIGN OR LIGHT AND CAUSE HARM TO VEHICLE OCCUPANTS. ADDITIONALLY, DOME LIGHTS STUCK ON WHILE DRIVING ALSO POSES A SAFETY HAZARD. WHEN VEHICLE IS OFF AND DOME LIGHTS STAY ON, THIS DRAINS THE BATTERY AS WELL AS FUSES. WE HAVE HAD TO REPLACE THE VEHICLE BATTERY AS WELL AS FUSES. WE RECENTLY HAD TO PAY $1144.40 TO HAVE THE DOOR LATCHES REPLACED AND WERE TOLD THIS IS A KNOWN ISSUE WITH FORD. I REACHED OUT TO FORD CUSTOMER SERVICE AND WAS TOLD THEY HAVE NOT ISSUED A RECALL FOR THIS PROBLEM. DATE AND MILEAGE MAY NOT BE ACCURATE AS THIS ISSUE HAS BEEN HAPPENING FOR MANY YEARS, HOWEVER WE FINALLY HAD NO CHOICE BUT TO REPLACE THE DOOR LATCHES WHEN MY HUSBAND'S WHEELCHAIR WAS STUCK IN THE BACK BECAUSE THE FUSE HAD BLOWN AND THE BACK HATCH DOOR WOULD NOT OPEN.

DOOR LATCH SENSOR FAILED. CAR REPORTS DOOR IS OPEN WHEN IT ISN'T. CAR WON'T PROPERLY LOCK FROM INTERIOR WITH "OPEN DOOR" CONDITION. OCCURS IN SPITE OF MOTION.

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED, LIGHT WILL TURN ON MINUTES OR HOURS AFTER LOCKED OVERNIGHT AND IS DRAINING BATTERY. LIGHT ON WHILE DRIVING AT NIGHT IS VERY DISTRACTING AND INTERFERES WITH NIGHT VISION. CANT LOCK DOORS WHEN DRIVING SO DOOR COULD OPEN IN A CRASH.ISSUE CONTINUES

THIS CAR AS FORD'S I'VE HAD IN THE PAST IS THE COOLANT SYSTEM IT'S REALLY BAD. I'VE GOTTEN FAN N THERMOSTAT PUT IN AND IT STILL GETTING HOT

BRAKES BOOSTER, BRAKES ARE SPONGY AND SOFT AND HISSING SOUND IS COMING FROM THE BRAKE PEDAL

BRAKE BOOSTER FAILURE, AT TIME BRAKE PEDAL HARD THAN SUDDENLY DROPS, THIS IS A SAFETY ISSUE AS MY WIFE ENDED UP PAST STOP SIGH AND MY SON ALMOST WENT THROUGH BACK OF GARAGE

WIFE'S BREAKS STARTED INTERMITTENTLY FEELING SPONGY AND THE BREAK PEDAL WILL GO ALL THE WAY TO THE FLOOR WITH VERY LITTLE STOPPING POWER. THIS WOULD OCCUR AT HIGHWAY SPEEDS OR NORMAL CITY SPEEDS, EVEN DRIVING IN THE NEIGHBORHOOD AT SLOW SPEED. WE BROUGHT IT IN TO THE MAINTENANCE SHOP AND THEY THOUGHT IT WAS THE BREAK BOOSTER SO THEY REPLACED IT. THIS DID NOT FIX THE PROBLEM, AFTER FURTHER INVESTIGATION THEY DETERMINED THAT THE HCU UNIT NEEDED TO BE REPLACED. AFTER LOOKING ON THE INTERNET I FOUND SEVERAL (OVER 100) REPORTS OF THIS SAME ISSUE ON THE EXACT SAME MAKE AND MODEL, SOME OF WHICH ENDED IN INJURY DUE TO THE FAILURE. ALL REPORTS HAVE STATED THAT FORD HAS CURRENTLY REFUSED TO ACKNOWLEDGE THIS ISSUE AND ISSUE A RECALL. THIS IS A VERY SERIOUS ISSUE THAT HAS ALREADY LED TO INJURY AND COULD LEAD TO A DEATH, SOMETHING NEED TO BE DONE BEFORE ANY MORE INJURY'S OCCUR OR WORSE. *TR

1.DRIVERS DOOR AJAR LIGHT WARNING STAYS ON. 2. HEAD LIGHTS. THE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON HAVE TOO REPEATEDLY SLAM THE DOOR FOR LIGHT TO GO OFF. ALSO HEADLIGHTS GOES OUT AT NIGHT SOMETIME THE RIGHT LIGHT GOES OUT OR THE LEFT SOME TIMES 4TH THEY BOTH WILL GO OUT HAVE TO SWITCH THE KNOB BACK TO OFF POSITION AND THEN TURN BACK ON TO GET THE HEADLIGHTS BACK ON.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,107.