2010 FORD EDGE Complaints

NO ACCIDENT INVOLVED. I RECEIVED A "AIRBAG RECALL LETTER" FROM FORD JULY, 2016 AND CALLED GENE MESSER, LUBBOCK, TX. THE RESPONDENT SAID THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT PARTS. THE PHONE CALL HAS NEVER COME. SO WHAT AM I TO DO? A SALESMAN AT THE DEALERSHIP RECENTLY TOLD MY BROTHER THAT THEY HAVE USED CARS THEY CANNOT SELL BECAUSE TAKATA IS BANKRUPT AND REPLACEMENT PARTS ARE NOT AVAILABLE. SO IF THE DEALERSHIP CAN'T GET THEM, WHAT AM I TO DO, EXCEPT DRIVE SAFELY.

TAKATA AIRBAGS DEALERSHIP SAYS I DON'T HAVE A RECALL ON MY AIRBAG BECAUSE IT'S TIED UP IN COURT. FORD DEALERSHIP IN FRISCO, TEXAS

TAKATA RECALL -- CALLED FORD OF CLERMONT (CLERMONT, FL) FOR AIRBAG REPLACEMENT. WAS ADVISED THAT AIRBAGS WERE NOT READY FOR FORD YET. WAS INFORMED IT WAS A PRELIMINARY NOTICE AND FORD WOULD CONTACT US WHEN THE PARTS ARE READY.

TAKATA RECALL I RECEIVED THIS AIRBAG RECALL 06/2016 & CALLED AUTO NATION IN ST PETERSBURG FL TO HAVE THIS RESOLVED QUICKLY. I WAS PUT ON A LIST & TOLD TO WAIT FOR A CALL. I'VE MADE SEVERAL FOLLOW UP CALLS ONLY TO BE TOLD THEY DON'T KNOW WHEN I WILL BE CALLED. LAST CALL I WAS TOLD THEY AREN'T SURE IT WILL BE RESOLVED. AS AN ELDERLY FEMALE I AM VERY CONCERNED WHAT WILL HAPPEN IF I AM INVOLVED IN AN ACCIDENT. PLEASE LET ME KNOW ASAP,

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619, PHONE NUMBER: (813) 246-3678), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THEY COULD NOT GET THE PART FOR THE REPAIR AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PINES FORD LINCOLN, 8655 PINES BLVD, PEMBROKE PINES, FL 33024 (954) 443-7000 AND SAWGRASS FORD, 14501 W SUNRISE BLVD, SUNRISE, FL 33323(954) 851-9000) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I CALLED LOCAL FORD DEALERSHIP (MULLINAX ON NORTHLAKE BLVD.) AND WAS TOLD THAT TAKATA HAS NOT RELEASED THE REPLACEMENT PART FOR THIS RECALL. THEY DON'T EVEN HAVE A RELEASE DATE! SO NOW I'M DRIVING AROUND WITH A FAULTY AIRBAG!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM O'NEAL FORD AT (812) 246-4441 (516 S INDIANA AVE, SELLERSBURG, IN 47172) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED CARRIAGE FORD INC AT (812) 284-4444 (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARADISE FORD (1360 W KING ST , COACOA, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 7/27/18*JB