2012 FORD EDGE Complaints

AFTER DRIVERS DOOR IS CLOSED AND CAR IS STARTED IT STILL SHOWS DRIVERS DOOR AS OPEN AND INTERIOR LIGHTS WON'T GO OFF AND ALARM SOUNDS. THIS IS A MAJOR SAFETY ISSUE WHEN TRYING TO BACK UP OR DRIVE AT NIGHT WHEN INTERIOR LIGHTS WON'T GO OFF.

DRIVE DOOR SENSOR IS MALFUNCTIONED. WILL SAY "DRIVER DOOR AJAR" EVEN WHEN SHUT. THIS CAN HAPPEN WHEN I GET IN MY CAR AT THE END OF THE DAY TO DRIVE HOME, IN THE MORNING ON THE WAY TO WORK, OR EVEN WHILE I'M DRIVING! THEN IT WILL CONSTANTLY BEEP AND SAY "SHIFT TO PARK" IF I'M COMING TO A STOP. THE DOOR IS CLEARLY SHUT, AND NO MATTER HOW MANY TIMES I OPEN AND RE-SHUT THE DOOR THE SENSOR WILL NOT RECOGNIZE IT. BECAUSE OF THIS, I AM NOT ABLE TO LOCK MY CAR, OR THE ALARM WILL GO OFF AT SOME POINT BECAUSE IT THINKS THE DOOR IS OPENING. SOMETIMES I'M NOT EVEN ABLE TO LOCK TO DOORS EVEN IF I WANTED TO, WHICH IS NOT AT ALL SAFE!

WHILE DRIVING ON THE EXPRESSWAY AT NIGHT, THE DOOR AJAR WARNING LIGHT APPEARED, INDICATING I SHOULD SHIFT THE CAR TO PARK. SIMULTANEOUSLY, THE INTERIOR LIGHTS CAME ON AND AN ALARM STARTED CHIMING. MY VISION WAS IMPAIRED BY THE BRIGHT INTERIOR LIGHTS. AFTER NAVIGATING THROUGH TRAFFIC I GOT OFF THE HIGHWAY, SHIFTED THE CAR TO PARK , GOT OUT AND CHECKED DOORS AND TAILGATE BUT ALL WERE SECURE. THIS ISSUE OCCURRED INTERMITTENTLY UNTIL I BROUGHT THE CAR IN FOR SERVICE UNDER WARRANTY. I LODGED MY COMPLAINT AND WAS TOLD IT WOULD BE FIXED. THE CONDITION APPEARED TO BE CORRECTED UNTIL THE CAR WAS OUT OF WARRANTY. I RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM , MUCH TO MY DISMAY I FOUND OUT THAT ONLY A TEMPORARY FIX HAD BEEN APPLIED, THE DEFECTIVE DOOR LATCH HAD NOT BEEN REPLACED, AND NOW TO FIX THE DOOR LATCH SWITCH WAS VERY EXPENSIVE. DISCONTENT, I RETURNED HOME AND RESEARCHED AND FOUND MY PROBLEM A POPULAR TOPIC. I STARTED A COMPLAINT WITH FORDS REGIONAL OFFICE AND WITH NHTSA BUT DIDN'T MAIL IT IN. THE PROBLEM HAS GOTTEN MORE PERSISTENT AND I WON'T PUT FAMILY IN THE CAR. IT HAS ALSO LEFT ME STRANDED WITH A DEAD BATTERY A NUMBER OF TIMES AS THIS SWITCH APPARENTLY CONTROLS TIME DELAYED COURTESY LIGHTS TO LET YOU EXIT THE CAR SAFELY AT NIGHT. THE PROBLEM HERE IS THEY DON'T SHUT OFF, DRAINING THE BATTERY. WITH THE NUMBER OF COMPLAINTS LODGED REGARDING THIS DANGEROUS CONDITION, AND QUICK FIX ALBEIT EXPENSIVE PART, I FIGURED THIS TO BE A PRIORITY RECALL. THIS ISSUE OCCURS AT ANY GIVEN TIME, STATIONARY, CITY STREETS, AND AT HIGHWAY SPEEDS.

DOOR AJAR INDICATOR STAYS ON WHEN DOOR IS FULLY CLOSED KEEPING INTERIOR LIGHTS ON WHEN DRIVING CAUSING VISION PROBLEMS AT NIGHT. ALSO WILL NOT ALLOW DOORS TO BE LOCKED WHEN CAR IS IN MOTION.CAR HAS ONLY 12000 MILES AND IS IN LIKE NEW CONDITION AND HAS NOT BEEN EXPOSED TO HARSH WEATHER CONDITIONS.DOES NOT OCCUR EVERY TIME BUT IS BECOMING FREQUENT.

THE DOOR AJAR SENSOR IS MALFUNCTIONING. THE CAR DOES NOT RECOGNIZE WHEN THE DOOR IS CLOSED. THIS CAUSES THE BATTERY TO BE COMPLETELY DRAINED.

DOOR AJAR SENSOR GETS STUCK AND INDICATES AN OPEN DOOR, EVEN THOUGH IT IS PROPERLY CLOSED AND LATCHED. THIS LEADS TO BEING UNABLE TO GET THE DOME LIGHT TO COME OFF AND DRAINS BATTERIES. VARYING NUMBERS OF DOOR CLOSURES ARE REQUIRED TO GET THE SENSOR TO RESET. MAKES NO DIFFERENCE IF DOOR IS SLAMMED OR SHUT GENTLY.

DOOR AJAR WARNING LIGHT STAYS ON CONSTANTLY, MUST SLAM DRIVER DOOR MULTIPLE (17+) TIMES TO GET THE LIGHT TO GO OUT. ONCE LIGHT FINALLY GOES OUT, I HEAR A CLICK AND THE LIGHT GOES BACK ON AGAIN. WORRIED THE LATCH IS NOT LOCKING PROPERLY. THIS HAPPENS WHETHER VEHICLE IS RUNNING OR NOT.

MY VEHICLE IS EXPERIENCING THE CONDITIONS DETAILED IN FORD'S OWNER NOTIFICATION PROGRAM 13N02 BUT THE DEALER AND FORD ARE CLAIMING THE BRAKE BOOSTER WAS REPAIRED IN APRIL 2014 PRIOR TO ME TAKING OWNERSHIP UNDER THE FORD CERTIFIED USED CAR PROGRAM AND NO FURTHER FINANCIAL ASSISTANCE TOWARDS THE REPAIR WOULD BE PROVIDED. I WOULD HAVE TO PAY AND THE QUOTE IS APPROACHING $800 + TO FIX THE CONCERN. MY VEHICLE HAS THE SPONGY BRAKE AS DETAILED ALONG WITH THE HISSING NOISE WHEN THE BRAKES ARE PRESSED. I HAVE TO PUSH THE PEDAL ALL THE WAY DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE.

DOOR LATCH WON'T CLOSE. SHOWS THAT DOOR IS AJAR AND THE LIGHTS ON INSIDE WON'T GO OFF BECAUSE THE DOOR LOOKS AS IF IT'S OPEN. IT HAPPENS EACH TIME THE DRIVERS SIDE DOOR IS OPENED. THIS HAS BEEN HAPPENING FOR A FEW YEARS. IN 2014, I THOUGHT FORD HAD FIXED THE ISSUE AND I FOUND OUT TODAY THAT THEY ONLY CLEANED IT. HAVING TO PAY $588 FOR A NEW DOOR LATCH ISN'T GOOD ESPECIALLY WHEN THERE WAS A RECALL FOR SEVERAL FORD VEHICLES REGARDING THIS ISSUE.

DOOR AJAR LIGHTS STAY ON AND NOW DOOR LOCKS DO NOT LOCK AUTOMATIC NOW HAVE TO DO MANUALLY