2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - MOUNDS, OK

    I HAVE PROBLEMS WITH THE ABS SENSOR. WHEN YOU HIT A BIG BUMP OR WHEN YOU BRAKE ON ICE THE BRAKES SHUTTER & THE BRAKE PEDAL GOES TO THE FLOOR UNABLE TO STOP. USUALLY I CAN PUMP THEM & I GET BRAKES BACK. NOW I CAN'T PUMP THEM UP, I CALL IT A SOFT BRAKE, I CAN NOT STOP FAST IF A VEHICLE STOPS FAST IN FRONT OF ME. I WAS TOLD FROM MY MECHANIC THAT IT NEEDS ABS HCU UNIT & MASTER CYLINDER CHANGED. HE ALSO TOLD ME THAT THEY FREQUENTLY HAVE CALLS FROM FORD OWNERS THAT HAVE EDGE & FUSION WITH THE SAME ISSUE OF LOOSING THEIR BRAKES, IN FACT THEY TAKE BETS ON HOW MANY CALLS THEY WILL GET ON A SNOW DAY OR RAINY DAY. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON THIS, IT IS EXTREMELY DANGEROUS.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - HOLLAND, OH

    PANORAMIC VISTA ROOF WILL NOT CLOSE. VEHICLE WAS STATIONARY. I HAVE RESEARCHED THE ISSUE AND THOUSANDS OF FORD OWNERS ARE AFFECTED.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - OLATHE, KS

    PASSENGER SIDE SEAT BELT LOCKS IN PLACE WHILE IN MOTION REGARDLESS OF WHETHER THE BRAKE IS PRESSED OR NOT. STAYS LOCKED IN PLACE DURING LONG ROAD TRIPS UNTIL SEAT BELT IS DISCONNECTED AND RECONNECTED. THIS HAPPENS FREQUENTLY (WHEN I HAVE A PASSENGER) EVER SINCE I BOUGHT THIS VEHICLE 5 YEARS AGO. I AM NOT SURE IF THIS IS A SAFETY ISSUE??

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LODI, OH

    DOOR AJAR WARNING LIGHT APPEARS ON THE DASH EVEN WHEN THE DOOR IS CLOSED. THERE IS NO WAY TO CLEAR THE ALERT/ALARM AND IT BECOMES VERY HAZARDOUS WHEN DRIVING WHILE IT IS STILL DARK AND THE DOME LIGHTS ARE ON SIGNALING THE DOOR IS OPEN. THIS WARNING WILL COME ON AT ANY TIME- WHILE STATIONARY IN MY DRIVEWAY, WHILE DRIVING, ETC. THERE IS NO SPECIFIC TIME IT HAPPENS.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - COLUMBIA HEIGHTS, MN

    BACKED INTO GARAGE AND BRAKE PEDAL WENT TO FLOOR WHEN DEPRESSED WITH NO WARNING. BROKE SEVERAL 2 X 4'S AND PUSHED THE WALL OUT ONE FOOT. NEW BRIGHTON FORD DEALER HAD DETERMINED ITS A BAD ABS MODULE AND HYDRAULIC CONTROL UNIT (HCU). ITS BEEN TWO MONTHS WITHOUT THE USE OF THE VEHICLE AS FORD CAN NOT GET A NEW HCU ANYWHERE IN THE USA. THEY SAY THE PART HAS NO DATE TO WHEN THEY WILL GET THE PART. FORD CUSTOMER SERVICE JUST SAYS THEY HAVE ESCALATED THE PART AVAILABILITY PART AND SAID TO KEEP CHECKING IN WITH THE SERVICE MANAGER. SERVICE MANAGER DOES NOT RETURN MESSAGES LEFT ON HIS PHONE. NO ONE AT FORD CAN TELL ME IF OR WHEN THE PART WILL ARRIVE AFTER WE PAID 1/2 DOWN TO ORDER THE PART. THEN THEY SENT US HOME WITH A CAR WITH DEFECTIVE BRAKES AS THEY DID NOT WANT IT THERE INDEFINITELY..

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - FRANKLIN, NC

    MY WIFE'S 2011 FORD EDGE BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP. PROBLEM IS INTERMITTENT AND BRAKES GO BACK TO WORKING NORMAL. THIS HAS HAPPENED MULTIPLE TIMES WITH MY WIFE DRIVING AND TWICE WHILE I WAS DRIVING. BRAKE BOOSTER WAS ALREADY REPLACED UNDER RECALL. I DON'T THINK THE BOOSTER IS BAD AGAIN.I THINK IT IS A ABS ISSUE.THE BRAKE PADS ARE IN GOOD SHAPE AND THE RESERVOIR IS FULL. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ISSUE. FORD NEEDS TO TAK RESPONSIBILITY AND FIX THIS BEFORE SOMEONE IS INJURED OR KILLED.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - FATE, TX

    DURING THE COURSE OF OWNERSHIP OF A 2011 FORD EDGE, A SEVER BREAKING ISSUE EMERGED WITH NO WARNING OR ALERTS OF ANY KIND. THE MAIN ISSUE ARISES WHEN A DRIVER DOWN PRESSES THE BRAKE PEDAL DURING DRIVING CONDITIONS ST ANY SPEED. THE DRIVER IS MET WITH A SOFT OR SPONGY BRAKE THAT RETARDS THE BRAKING ACTION WHICH CAN LEAD TO SEVERE INJURY. THE ISSUE AROSE AND WAS TAKEN TO A DEALERSHIP WHO CANNOT READILY SOLVE THE ISSUE AND INSTEAD WOULD RECOMMEND THAT THE OWNER LEARN OR ACCCEPT THE ISSUE RATHER THAN RESOLVE IT. DEALERSHIP PERFORMED SEVERAL MAINTENANCE ACTIONS INCLUDING A PRESCRIBED PRESSURE BLEED. AFTERWARDS, IT WAS RECOMMENDED TO CHANGE SEVERAL PARTS THAT NEVER SOLVED THE ISSUE. THE DEALER ACKNOWLEDGES THAT THE 2011 FORD EDGE IS NOTORIOUS FOR HAVING WEAK OR SPONGY BRAKES BUT GIVES NO SOLUTION. THIS IS A SEVERE RISK TO THE DRIVER OF A 2011 FORD EDGE AND TO THOSE DRIVING AROUND THE VEHICLE AT THE SAME TIME.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - HUNTINGTON BEACH, CA

    BRAKE FAILURE WITH PEDAL GOING ALL THE WAY TO THE FLOOR AND VEHICLE WOULD NOT STOP. FORD IS AWARE OF THE PROBLEM AND WILL NOT WARRANTY THE REPAIR OF THE HYDRAULIC CONTROL UNIT (HCU) AND COST $1,000 TO REPLACE. WHY HASN'T THE NHTSA DONE SOMETHING?

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - DEXTER, KY

    THE AUTO DOOR LOCKS WILL NOT WORK PROPERLY. MANY TIMES THE DOORS WILL NOT LOCK AUTOMATICALLY AND THE DRIVER DOOR AJAR LIGHT WILL COME ON. THE INSIDE LIGHTS STAY ON. THIS SHOULD BE A SAFETY CONCERN DUE TO THE FACT THAT NONE OF THE DOORS WILL LOCK AND STAY LOCKED WITH CHILDREN IN THE BACK SEAT.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - EAGAN, MN

    NOTICED VEHICLE WAS LEAKING BLACK SUBSTANCE, BROUGHT IT IN AND WAS TOLD VEHICLE'S POWER TRANSFER UNIT WAS FRIED. I WAS ADVISED BY THE MECHANIC THAT THIS IS A KNOWN AND COMMON ISSUE IN FORD SUV'S. VEHICLE SHAKES WHILE DRIVING ON THE ROAD AND HAS A HARD TIME KEEPING SPEED.

    Source: NHTSA WEB SITE