2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- BAKERSFIELD, CA
WHILE DRIVE 45 MILES PER HOUR RAN OVER A RAISED STEEL COVER IN ROAD WAY THE BUMP CAUSED BRAKE PEDAL TO GO TO FLOOR, THIS HAS OCCURRED BEFORE, THE BRAKE COMES BACK EVENTUALLY. IT HAD A BRAKE BOOSTER REPLACED BY RECALL 2015. THIS HAS HAPPENED TWICE SINCE THEN. NO ACTION BY FORD.
Source: NHTSA WEB SITE -
2011 FORD EDGE- LOUISVILLE, KY
HAVE HAD CAR INTO SHOP 3 DIFFERENT TIMES FOR SPONGY AND HARD TO STOP BRAKES. REPLACE BRAKE BOOSTER TWICE, BLEED LINES, "FIXED" CALIPER. IN READING OTHERS IT APPEARS THERE IS AN ISSUE WITH THE HYDRAULIC CONTROL UNIT OR SOME OTHER IDENTIFIED PROBLEM. FORD NEEDS TO FIGURE THIS OUT AND ISSUE A RECALL. THIS IS A SERIOUS PROBLEM THAT DOESN'T NEED TO BE IGNORED AND THERE ARE NUMEROUS EXAMPLES OF REPORTED PROBLEMS.
Source: NHTSA WEB SITE -
2011 FORD EDGE- SHAWNEE, OK
TUESDAY NIGHT 1/22/2019, MY DAUGHTER DESCRIBED THAT HER CAR HAD LOST ALL POWER WHILE SHE WAS DRIVING DOWN A SMALL MOSTLY DESERTED STREET IN OUR TOWN WHEN SHE BRAKED AND ATTEMPTED TO TURN. SHE HAD AN EXTREMELY DIFFICULT TIME BRAKING AND TURNING THE CAR TO GET OFF OF THE ROADWAY. SO, THAT SAME EVENING, I DECIDED TO SEE IF IT HAPPENED TO ME. IT WAS NOTED THAT SHE HAD JUST OVER A QUARTER TANK OF GAS SO I THOUGHT MAYBE HER GAS GAUGE WAS WRONG SO I FILLED THE CAR. WE DROVE AROUND 6 MILES WHEN IT DID HAPPEN TO ME AS I BRAKED AND ATTEMPTED TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC. FORTUNATELY, THE VEHICLES HEADED MY WAY WERE QUITE A BIT DOWN THE STREET, AND I ALLOWED MYSELF AMPLE TIME TO GET ACROSS WERE THIS TO HAPPEN. HOWEVER, THIS WAS AT NIGHT WHEN THAT STREET ISN'T BUSY. WE LIVE OFF OF THIS STREET SO AVOIDING DURING THE DAY ISN'T AN OPTION. DURING THE DAY WHEN TRAFFIC IS BUSY AND CONSTANT, THERE WOULD BE NO WAY TO ALLOW THAT MUCH TIME TO GET ACROSS SAFELY. IN THE MONTHS LEADING UP TO THESE POWER FAILURES, THERE WERE AT LEAST THREE INSTANCES WHERE WE WERE IN A DRIVE THRU OR STOPPED AT A STOPLIGHT WHERE POWER WOULD BE LOST, BUT NEVER WHEN THE CAR WAS ACTUALLY IN MOTION AS HAPPENED TWICE ON 1/22/2019. I FOUND A FORUM WHERE THIS HAS BEEN REPORTED MANY TIMES NOT ONLY TO FORD, BUT TO THE NHTSA AND NOTHING BY WAY OF A RECALL HAS BEEN CALLED FOR THIS PROBLEM AND IT APPEARS THAT SOMEONE WILL BE KILLED PRIOR TO SOMETHING BEING DONE. I'VE READ THAT THE THROTTLE BODY SEEMS TO BE THE ISSUE HERE AND THAT FORD HAS DENIED A PROBLEM SAYING THEY'VE NEVER HEARD OF THIS PROBLEM WHEN PEOPLE TAKE THESE CARS TO THE DEALERSHIPS. THE EVIDENCE IS ALL OVER THE INTERNET WHERE PEOPLE DESCRIBE THE EXACT SAME PROBLEM. THIS CAR WILL ONLY BE DRIVEN AS NEEDED AND ABSOLUTELY IS NOT ALLOWED ONTO THE HIGHWAY. PLEASE HELP RESOLVE THIS KNOWN PROBLEM BEFORE SOMEONE IS KILLED.
Source: NHTSA WEB SITE -
2011 FORD EDGE- MONROE, MI
THANKSGIVING TIME (2018) APPLIED BRAKES, (2011 FORD EDGE WITH 105,000 MILES), WENT TO FLOOR BARLEY STOPPING. ALMOST PLOWED INTO CAR IN FRONT OF US. SCARED CRAP OUT OF US. NEVER DID THIS BEFORE!!! HAD CAR TOWED TO LOCAL SHOP. PUT ON NEW MASTER CYLINDER. THREE WEEKS LATER BRAKES GO TO FLOOR AND VERY POOR STOPPING. TOWED TO LOCAL SHOP AND YET A SECOND MASTER CYLINDER INSTALLED. ONE WEEK LATER, POOR STOPPING YET ONCE AGAIN. FEW FEET FROM PLOWING INTO GARAGE WALL. ALL OCCASIONS THE VEHICLE WAS TRAVELING AT A GOOD RATE OF SPEED, ONLY TO FIND OUT NO STOPPING PETAL. HAD TO RAPIDLY PUMP SPONGEY PETAL TO HOPE IT STOPS. AFTER FIXING, WORKED SOMEWHAT NORMALLY, BUT REVERTS BACK TO SPONGEY PETAL AND SCARY SITUATION AS IF IS IT GOING TO STOP. (NOTE, NO ABS PULSATING AT ANY TIME!) ONCE AGAIN BACK TO SHOP. I CONSULT YOUTUBE AND FIND A VIDEO WHERE A FORD EXPEDITION HAD SAME EXACTING PROBLEM AS MINE. DETERMINED TO BE THE ABS CONTROL MODULE. NOT A MASTER CYLINDER. (AND NOT A BRAKE BOOSTER WHERE PETAL IS HARD.)THERE IS A HYDRAULIC VERSION (AVAILABLE THROUGH FORD) AND AN ELECTRONIC VERSION (NO LONGER AVAILABLE ANYWHERE INCLUDING FORD) ABS CONTROL MODULE. SO A EIGHT YEAR OLD CAR WITH 105,000 MILES CANNOT BE REPAIRED AS THE DEMAND ON THIS PART IS APPARENTLY SO GREAT IT HAS EXHAUSTED STOCK AND CANNOT BE REPLACED WITH A NEW PART. IN CLOSING, THE ONLY WAY TO REPAIR THE VEHICLE IS TO FIND A JUNKYARD DONOR VEHICLE AND HOPE THAT PARTS WILL NOT FAIL. BUT CHANCES ARE THAT IT TOO, WILL EVENTUALLY FAIL. I BELIEVE THAT THE NTSB NEEDS TO INVESTIGATE THIS DANGEROUS SAFETY DEFECT. ABS IS SUPPOSED TO HELP PREVENT ACCIDENTS, NOT CREATE THEM. PLEASE CONSIDER. ALSO, FEEL AS THOUGH I SHOULD BE REIMBURSED FOR MY OUT OF POCKET COSTS ON THIS TOO. WELL OVER $1000. THANKS (XXXX)CONSULT YOUTUBE 'SINKING/SPONGY BRAKE PETAL- WITH ABS SYSTEM ' PUBLISHED BY (XXXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2011 FORD EDGE- SUNBURY, OH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO KRIEGER FORD, INC (1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD EDGE- PEACHTREE CORNERS, GA
CONTINUOUS FAILURE OF COLLISION WARNING SYSTEM THAT ELIMINATES THE USE OF CRUISE CONTROL. WARNING HAS TO BE ACKNOWLEDGED AND SHUT OFF VIA OK IN CONTROLS. THIS OCCURS AT START UP.
Source: NHTSA WEB SITE -
2011 FORD EDGE- MANASSAS, VA
THE DRIVER'S DOOR LIGHT AJAR SENSOR STAYS ON EVEN AFTER THE DOOR IS SHUT AND KEEPS THE INTERIOR DOME LIGHT ON. THIS HAS BEEN HAPPENING ON AND ON AGAIN OFF AGAIN BASIS FOR YEARS. RECENTLY IT IS HAPPENING ALL THE TIME. WHEN WE GET IN AND START THE CAR NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT THE NOTICE STAYS ON. THIS WILL THEN CONTINUE AS LONG AS THE CAR IS IN REVERSE AND MAKES BACKING UP AT NIGHT VERY HARD AS YOU CAN'T SEE WITH THE INTERIOR LIGHTS ON. WHEN BACKING FROM THE DRIVEWAY INTO THE STREET YOU CANNOT SEE IF THERE IS TRAFFIC. WHEN THE CAR IS PUT IN DRIVE THE DOME LIGHT WILL FINALLY GO OUT AFTER A SHORT PERIOD OF TIME. IF WE PARK THE CAR AND LOCK IT THE DOME LIGHT WILL STAY ON FOR 5 OR MORE MINUTES AS IT REGISTERS AS THE FRONT DOOR BEING AJAR. NEIGHBORS HAVE STOPPED AT OUR HOME TO TELL US WE LEFT OUR INTERIOR LIGHTS ON.
Source: NHTSA WEB SITE -
2011 FORD EDGE- FREDERICKSBURG, VA
THROTTLE BODY ISSUE - VEHICLE TURNS ON AND IS ABLE TO DRIVE, BUT WRENCH SYMBOL APPEARS ON DASHBOARD AND THE CAR GOES LIMP; UNABLE TO ACCELERATE AT ALL. THIS HAPPENS WHILE YOU ARE DRIVING! ACCORDING TO FORD, IT IS AN ISSUE WITH THE THROTTLE BODY. COST OF FIX AT LOCAL MECHANIC IS $330 FOR THE PART AND $285+ FOR LABOR.
Source: NHTSA WEB SITE -
2011 FORD EDGE- PLYMOUTH, NH
I RECENTLY PURCHASED A 2011 FORD EDGE PRIVATE PARTY. THE VEHICLE WAS DRIVING, STOPPING VERY WELL FOR THE TEST DRIVE. NOW AFTER THE PURCHASE OF THE VEHICLE ON THE WAY HOME, IN A LITTLE TOWN THE BRAKE PEDAL STARTED SINKING TO THE FLOOR AS I WAS BRAKING. IT SEEMED ODD TO ME SO I HAD THE BRAKES BLEED TO BE SURE THERE WAS NO AIR INF THE LINES. NO IMPROVEMENT, ALSO THE BRAKES STILL FUNCTION AS SHOULD JUST THE BRAKE PEDAL HAS TO BE COMPLETELY COMPRESSED ABOUT 1.5 INCHES FROM THE FLOOR TO PROPERLY WORK, BUT THE BRAKES PULL ONE WAY THEN LOCK UP IF COMPRESSED TO QUICKLY. THE BRAKES ONLY ENGAGES 1.5 INCHES FROM FLOOR. ANY RECALLS ON THE BRAKE SYSTEM?
Source: NHTSA WEB SITE -
2011 FORD EDGE- GILBERT, AZ
NOTIFICATION OF DOOR AJAR AFTER ENTERING CAR ON DRIVER SIDE. ALERT HAPPENS 80 % OF THE TIME WHEN ENTERING THE CAR FROM THE DRIVER SIDE.
Source: NHTSA WEB SITE