2012 FORD EDGE Complaints
View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 FORD EDGE- OVERLAND PARK, KS
THE WARNING LIGHT THAT THE DRIVER DOOR IS AJAR IS CONSTANTLY ON, EVEN THOUGH THE DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING WHEN THE CAR IS ON, AND WHEN DRIVING. IT ALSO KEEPS THE INTERIOR AND PERIMETER LIGHTS ON, UNTIL THEY 'TIME OUT,' WEARING DOWN THE BATTERY. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- PENROSE, CO
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR AND CHIME OPERATED INDEPENDENTLY, EVEN WHEN THE DOORS WERE CLOSED. IN ADDITION, THE DOOR COULD NOT BE LATCHED WHEN THE IGNITION WAS IN THE ON POSITION. THE WARNING INDICATOR CEASED TO FUNCTION UNTIL THE VEHICLE WAS OPERATED AT A HIGHER SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A DOOR LATCH MALFUNCTION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EDGE- LA PINE, OR
THE DRIVER'S DOOR AJAR WARNING LIGHT AND ALARM GOES OFF EVEN WHEN THE DOOR IS SECURELY LATCHED. SLAMMING DOOR DOESN'T HELP AND INTERIOR LIGHT CAN STAY ON DRAWING DOWN THE BATTERY. THIS IS A SAFETY ISSUE SINCE IT CAN'T BE CERTAIN IF THE DOOR IS REALLY CLOSED. ALARM GOES OFF EVERY TIME CAR SLOWS DOWN OR STOPS. THIS WAS A PROBLEM THE DAY WE PURCHASED THE VEHICLE AND WAS REPAIRED BY THE DEALER THAT DAY. IT BEGAN HAPPENING AGAIN LAST WEEK.
Source: NHTSA WEB SITE -
2012 FORD EDGE- BALTIMORE, MD
THE "DOOR AJAR" LIGHT LOCATED ON THE INSTRUMENT CLUSTER STAYS ON ALL OF THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED. WHEN THE LIGHT IS ILLUMINATED CONTINUOUSLY, THE VEHICLE DOORS WILL NOT LOCK WHICH IS A SERIOUS SAFETY ISSUE. WHEN THE VEHICLE IS ON AND THE DOOR LOCK BUTTON IS PRESSED, THE DOORS LOCK AND THEN UNLOCK WITHIN A SECOND APART. ONCE THE VEHICLE IS EXITED AND LOCKED WITH THE REMOTE, THE INTERIOR AND EXTERIOR LIGHTS REMAIN ILLUMINATED.
Source: NHTSA WEB SITE -
2012 FORD EDGE- CLAYTON, NC
SAFETY ISSUE REGARDING DOOR LATCH AND DOOR AJAR SENSOR. SENSOR HAS FAILED AND CONTINUES TO THINK THE DOOR IS AJAR WHICH CAUSES THE DOORS NOT ABLE TO LOCK, AND THE INTERIOR LIGHT STAYS ON AND CAUSES WINDSHIELD GLARE WHEN DRIVING AT NIGHT. THIS IS A SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS FOR PROTECTION AND YOU CAN'T SEE PROPERLY TO DRIVE AT NIGHT.
Source: NHTSA WEB SITE -
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2012 FORD EDGE- IMPERIAL, MO
DRIVER DOOR AJAR LIGHT REMAINS ON AT ALL TIMES, NOT SURE IF DOOR IS CLOSED ALL OF THE WAY OR NOT, DOME LIGHTS REMAIN ON AS WELL. THIS HAPPENS WHILE PARKED WHETHER KEYS ARE IN THE IGNITION OR NOT AND ALSO WHILE DRIVING.
Source: NHTSA WEB SITE -
2012 FORD EDGE- BROUSSARD, LA
THE DOOR AJAR ALARM STAYS ON REGARDLESS OF IF THE DOOR IS CLOSED OR NOT. ONLY THE DRIVER'S FRONT DOOR SEEMS TO BE AFFECTED. SOMETIMES REPEATEDLY CLOSING THE DOOR (15+ TIMES) WILL FINALLY MAKE THE ALARM GO OFF.
Source: NHTSA WEB SITE -
2012 FORD EDGE- ELDRIDGE, IA
THE DRIVERS' DOOR LATCH IS NOT WORKING PROPERLY. THE DOOR AJAR ALARM IS DISPLAYED ON THE DASHBOARD -AND THE INTERIOR LIGHTS WILL NOT TURN OFF. IT HAS CAUSED A DRAINED BATTERY AND DECREASED VISIBILITY AT NIGHT -DUE TO GLARE FROM INTERIOR LIGHTS ON WINDSHIELD. I AM ALSO NOT SURE IF THE DOOR IS ACTUALLY PROPERLY LATCHED-AND IF IT WILL OPEN WHILE IN MOTION. I TALKED TO MY DEALER AND WAS TOLD IT WOULD COST $400+ TO REPLACE THE LATCH..WHICH I DO NOT THINK IT JUST -WHEN THE CAR IS SO NEW.
Source: NHTSA WEB SITE -
2012 FORD EDGE- CHICAGO, IL
MY DRIVER SIDE DOOR LATCH IS DEFECTIVE. THE SENSOR IS SHOWING THAT THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED. THIS CAUSES MY INTERIOR LIGHTS TO REMAIN ON AND IT EVENTUALLY DRAINS MY BATTERY.
Source: NHTSA WEB SITE -
2012 FORD EDGE- BENNINGTON, NE
DRIVER SIDE DOOR AJAR ISSUE. 2 YEARS AGO I HAD THE ISSUE, TOOK IT TO THE DEALERSHIP TO HAVE THE LATCH REPLACED BECAUSE THE CAR THOUGHT THE DRIVER SIDE DOOR WAS AJAR. THEY REPLACED THE LATCH AND NOW I AM HAVING THE SAME ISSUE WITH THE REPLACEMENT LATCH ON THE DRIVER SIDE DOOR. THIS DOESN'T ALLOW THE DOORS TO BE LOCKED SINCE THE CAR THINKS THE DOORS ARE OPEN. ALSO, INTERIOR LIGHTS COME ON. THIS CAN BE A SAFETY HAZARD AND APPEARS TO BE A RE-OCCURRING PROBLEM.
Source: NHTSA WEB SITE