2012 FORD EDGE Complaints
View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 FORD EDGE- MONROE, WA
DRIVER SIDE DOOR AJAR WARNING LIGHT AND MESSAGE DISPLAYED AFTER ENTERING OR EXITING THE VEHICLE EVEN THOUGH THE DOOR IS SHUT. PROBLEM OCCURS INTERMITTENTLY, SEEMINGLY MORE OFTEN WHEN OUTSIDE TEMPERATURES REACH ABOVE 70 DEGREES. ATTEMPTS TO OPEN AND SHUT THE DOOR MULTIPLE TIMES OFTEN DOES NOT RESOLVE THE ISSUE. WHEN ISSUE OCCURS THE DOORS DO NOT LOCK AUTOMATICALLY WHEN THE VEHICLE BEGINS MOVING, INTERIOR LIGHTS REMAIN ON. OCCURS WHEN STARTING TO DRIVE THE VEHICLE OR WHEN PARKING. IF PARKING, WHEN THE KEY FOB "LOCK" BUTTON IS PUSHED THE HORN HONKS TWICE RATHER THAN THE NORMAL SINGLE HONK, INDICATING THAT THE SECURITY ALARM IS NOT ACTIVATED. PROBLEM OCCURRED WITHIN THE FIRST 10K MILES AND WAS FIXED BY FORD DEALERSHIP UNDER WARRANTY. PROBLEM STARTED TO OCCUR AGAIN AROUND 35K MILES (JAN 2016).
Source: NHTSA WEB SITE -
2012 FORD EDGE- MISSION VIEJO, CA
"DOOR AJAR" SENSOR BEGAN APPEARING ON DASHBOARD SPORADICALLY FOR 1 MONTH. ALL DOORS WERE CLOSED PER NORMAL, DOOR LOCKS WERE NEGATIVE FUNCTION WHILE SENSOR ACTIVE AND VEHICLE WAS EITHER PARKED OR MOVING. AFTER 1 MONTH, SENSOR WAS ON PERMANENTLY. DOOR LATCH/S RR'D AT FORD DEALERSHIP WHERE THIS USED CPO EDGE WAS PURCHASED 13 MONTHS PRIOR. COST OF REPAIR: $540. SERVICE MANAGER HAS ADVISED ME THAT IN THE EVENT OF A RECALL FOR THIS ISSUE, I WILL BE REIMBURSED THE ENTIRE AMOUNT BY FORD. YEAH...RIGHT!
Source: NHTSA WEB SITE -
2012 FORD EDGE- CATONSVILLE, MD
DRIVER'S SIDE DOOR KEEPS SOUNDING THE DOOR AJAR WARNING EVEN WHEN THE DOOR IS FIRMLY CLOSED. NO AMOUNT OF OPEN/CLOSING SEEMS TO CLEAR THE WARNING AND THEREFORE THE WARNING CHIMES OCCUR EVERY TIME THE CAR REACHES A STOP IN TRAFFIC. FALSE WARNINGS ARE DANGEROUS AND DOORS WILL NOT LOCK WHILE CAR IS ON.
Source: NHTSA WEB SITE -
2012 FORD EDGE- JERSEY CITY, NJ
DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT STAYS ON. HAPPENS MORE IN WARM WEATHER THAN COLD. HAS CAUSE DOME LIGHTS TO STAY ON OR COME ON INTERMITTENTLY . IF CAR NOT DRIVEN FOR A DAY OR TWO, HAS CAUSED BATTERY TO DRAIN COMPLETELY. ROADSIDE ASSISTANCE HAS HAD TO BE CALLED ON MULTIPLE OCCASIONS. HAS BEEN HAPPENING FOR OVER A YEAR. WHEN CAR IS IN MOTION, CAR DOOR AJAR IS CONSTANTLY ON, AND ANYTIME YOU BREAK TO A NEAR STOP, THE ALARM BELL CHIMES.
Source: NHTSA WEB SITE -
2012 FORD EDGE- MANISTEE, MI
THE "DOOR AJAR" WARNING LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. INTEROIR LIGHTS STAY ON A AND A WARNING DING KEEPS ANNOYING ME......
Source: NHTSA WEB SITE -
-
2012 FORD EDGE- SHELBY TOWNSHIP, MI
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH WAS NOT CLOSING. THE CONTACT STATED THAT THE OTHER FORD MODELS HAD RECALLS FOR THE DOOR LATCH AND WAS REQUESTING THAT THE 2012 FORD EDGE MODEL BE INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN...UPDATED 11/03/16 *BF..UPDATED 11/21/16 *BF THE CONSUMER STATED THE DOOR LATCHES DID NOT CLOSE PROPERLY, WHICH CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE ON THE DASH. THE CONSUMER HAD TO SLAM THE DOOR SHUT 10 TIMES BEFORE THE DOOR AJAR LIGHT WENT OUT. IT ALSO CAUSED THE INTERIOR LIGHTS TO STAY ON AND CAUSED THE BATTERY TO DIE.. UPDATED 12/13/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FORD EDGE- WINDSOR LOCKS, CT
SOON AFTER PURCHASING A USED 2012 EDGE, THE OPEN DOOR LIGHT ON THE DASH CAME ON AND WOULD NOT GO OFF. ALL DOORS WERE CLOSED. ALSO THE DOORS WOULD NOT LOCK WHEN THE LIGHT CAME ON WHICH BECAME A SAFETY HAZARD PARTICULARLY WHEN TRANSPORTING CHILDREN. BROUGHT IT TO MY MECHANIC AND HE SAID THE DOOR LATCH AND LIGHT SWITCH WAS ONE MODULE AND THAT IT HAD TO BE REPLACED TO THE TUNE OF ABOUT $500. ONCE REPLACED THE PROBLEM WAS SOLVED. LOOKING ONLINE, THIS IS A REALLY COMMON PROBLEM. I FEEL ITS A DEFECT THAT SHOULD BE RECALLED AND REPLACED!
Source: NHTSA WEB SITE -
2012 FORD EDGE- BEND, OR
MY FORD EDGE HAS ALL THE PROBLEMATIC SYMPTOMS DISPLAYED BY THE SHIFTER WARNING "SHIFT INTO PARK" AFTER THE CAR IS ALREADY IN PARK. THIS IS A WELL KNOWN SITUATION AND FORD SAYS IT'S NOT A SAFETY ISSUE. MY CAR HAS NOW PROGRESSED TO DISPLAYING THIS SAME MESSAGE NEARLY EVERY TIME WE SLOW DOWN TO STOP AT AN INTERSECTION THEN DISPLAYS THE MESSAGE AGAIN AS WE ACCELERATE TO MOVE THROUGH THE INTERSECTION. WITH THIS INCREASING ALARM/WARNING DISPLAY THE CAR HAS ALSO QUIT MOVING INTO THE PRESET SEAT AND MIRROR ADJUSTMENT SETTINGS, DECREASING DRIVERS FIELD OF VISION WITHOUT CONSTANT ADJUSTMENTS. THE CONSISTENT ALARMS SOUNDING OF "SHIFT INTO PARK" AND "DOOR AJAR" (CURRENTLY BEING INVESTIGATED) IS VERY DISTRACTING, ESPECIALLY WHEN SLOWING OR ACCELERATING TO MAKE TRAFFIC CHANGE MANEUVERS. THESE ALARMS ARE MUCH MORE DISTRACTING THAN "HANDS FREE" PHONE CALLS YOU ARE CHECKING ALARMS WHILE CHANGING LANES, MERGING INTO TRAFFIC, OR NAVIGATING INTERSECTIONS ETC. I GIVE AN APPROXIMATE SPEED AND INCIDENT DATE AS THESE ARE ONGOING CONTINUING PROBLEMS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR
Source: NHTSA WEB SITE -
2012 FORD EDGE- NOBLESVILLE, IN
THE DRIVER DOOR IS FULLY CLOSED AND THE DASHBOARD LIGHT COMES ON STATING THE DOOR IS AJAR. INTERIOR LIGHT WILL NOT TURN OFF. THE DOOR WILL NOT LOCK AND BATT DRAINS.
Source: NHTSA WEB SITE -
2012 FORD EDGE- CAMPBELLSPORT, WI
THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS ACTUALLY CLOSED, CAUSING THE INTERIOR LIGHTS TO STAY ON. HAD THE SWITCH CLEANED AT A FORD DEALER A YEAR AGO AND NOW STARTED TO DO THE SAME THING.
Source: NHTSA WEB SITE