2010 FORD EDGE Complaints
View complaints related to 2010 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 650 complaints submitted for the 2010 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 FORD EDGE- BUSHNELL, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/12/17 LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD EDGE- DOTHAN, AL
WHEN APPLYING THE BRAKES, MY CAR WOULD MAKE A HISSING SOUND. SOMETIMES THE BRAKE WOULD FEEL HARD, BUT HERE RECENTLY THE BRAKE PEDAL HAD MORE OF A SPONGY FEEL. THIS HAD BEEN GOING ON FOR SEVERAL MONTHS WITHOUT NOTICEABLE ISSUES RELATED TO THE BRAKING PERFORMING. THAT WAS UNTIL YESTERDAY. THE HISSING NOISE WAS STILL PRESENT AND THE PEDAL WOULD GO DOWN ALL THE WAY TO THE FLOOR WHEN APPLYING THE BRAKES. THE VEHICLE WAS IN MOTION AND WOULD NOT STOP PROPERLY FOR ME WHEN I WAS APPROACHING A STOP SIGN. I HAD TO PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO COME TO A STOP. IF THE PEDAL WAS HELD DOWN, A SQUEALING NOISE THEN OCCURRED. I RESEARCHED ONLINE TO SEE IF THIS WAS A COMMON ISSUE WITH OTHER FORD EDGE OWNERS, AND I CAME ACROSS AN EXTENDED WARRANTY THAT FORD RELEASED IN 2014 TITLED, "13N02." THE EXTENDED WARRANTY TALKED ABOUT AN ISSUE THAT HAD BEEN OCCURRING IN FORD EDGE MODELS MADE BETWEEN 2010-2013. THE DESCRIPTION OF THE AFFECTED VEHICLES WAS SPOT ON WITH WHAT I HAD JUST EXPERIENCED WITH MY VEHICLE AND I MET THE PROGRAM TERMS DUE TO MY CAR BEING LESS THAN 10 YEARS OLD AND UNDER 150,000 MILES. I IMMEDIATELY BROUGHT MY VEHICLE IN TO THE LOCAL FORD DEALERSHIP TO HAVE MY CAR REPAIRED. TO MY SURPRISE, THE MECHANIC INFORMED ME THAT MY VEHICLE WAS NOT COVERED BASED ON MY VIN NUMBER. WE THEN QUICKLY DISCOVERED IT WAS DUE TO MY CAR BEING BUILT FIVE DAYS PRIOR TO THE INCLUDED DATE ON THE EXTENDED WARRANTY. THE WARRANTY COVERED VEHICLES FROM MAY 3, 2010-MARCH 28, 2013. MY VEHICLE WAS MADE ON APRIL 28, 2010. THE STAFF AT THE FORD DEALERSHIP COULD NOT BELIEVE THIS EITHER. IT IS OBVIOUS THAT THE DATES ON THE WARRANTY SHOULD BE ADJUSTED. I HAD TO PAY TO HAVE MY BRAKE BOOSTER REPLACED FOR THE SAME SERVICE OTHERS WERE COVERED UNDER WARRANTY. THIS IS A VERY SERIOUS ISSUE AND A MAJOR SAFETY HAZARD THAT NEEDS TO BE BROUGHT TO FORD'S ATTENTION BEFORE PEOPLE ARE KILLED RELATED TO THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2010 FORD EDGE- DAYTONA BEACH, FL
TAKATA RECALL. MY WIFE AND I PURCHASED THE 2010 FORD EDGE FROM GARY YOEMANS FORD IN DAYTONA BEACH ON JUNE 31, 2016. AT THE TIME OF PURCHASE THE DEALERSHIP FAILED TO MENTION THERE WAS AN OPEN SAFETY RECALL FOR THE AIRBAG. WE BOUGHT THIS PARTICULAR VEHICLE BECAUSE THEY TOLD US IT WAS SAFE FOR OUR 2 MONTH OLD BABY. AS OF NOW, THEY AREN'T ABLE TO TELL US WHEN WE WILL BE ABLE TO GET OUR VEHICLE FIXED AND WE HAVE TO DRIVE IN AN UNSAFE CAR WITH OUR BABY BECAUSE OF THEIR NEGLIGENCE. WE WOULD HAVE NEVER PURCHASED IT IF WE WOULD HAVE BEEN INFORMED OF THE RECALL.
Source: NHTSA WEB SITE -
2010 FORD EDGE- ORANGE, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD EDGE- RICHARDSON, TX
TAKATA RECALL. FORD SAYS THAT THEY WILL NOT HAVE A REPLACEMENT FOR THE INFLATOR FOR PROBABLY A YEAR OR MORE. THEY INFORMED ME THAT THAT WILL NOT DISABLE AND REMOVE THE INFLATOR AT MY REQUEST. THIS IS NOT ACCEPTABLE AS IT COULD KILL MY WIFE OR SOMEONE.
Source: NHTSA WEB SITE -
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2010 FORD EDGE- SPRING VALLEY, CA
I RECEIVED A RECALL NOTICE ABOUT THE PASSENGER AIRBAG BEING DEFECTIVE AND DANGEROUS,HOWEVER IT'S BEEN OVER SIX MONTHS SINCE THE RECALL AND FORD HAS NOT OFFERED A REMEDY. THIS DEFECT IS DANDEROUS AND MAYBE DEADLY TO PASSENGERS IN MY VEHICLE.
Source: NHTSA WEB SITE -
2010 FORD EDGE- BUTTE, MT
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 WAS RECEIVED BUT THE PART FOR THE RECALL REMEDY WAS NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 FORD EDGE- CELEBRATION, FL
TAKATA RECALL,NOTIFIED DEALER ABOUT SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 UPDATED 03/07/17*LJ
Source: NHTSA WEB SITE -
2010 FORD EDGE- BRADENTON, FL
CALLED FORD CUSTOMER SERVICE AT 800-392-3673 AND DESCRIBED MY PROBLEM AS FOLLOWS...BRAKES STARTED SOUNDING LIKE AIR WAS LEAKING OUT, BUT BRAKES CONTINUED TO WORK. TODAY, I WAS SITTING AT A TRAFFIC LIGHT AND THE CAR KEPT SURGING FORWARD, EVEN WITH MY FOOT ON THE BRAKE. THIS IS EXTREMELY DANGEROUS. WAS TOLD BY FORD THAT THIS WAS A VIN SPECIFIC INCIDENT AND MY VEHICLE WOULD NOT BE COVERED. ???????? *TR
Source: NHTSA WEB SITE -
2010 FORD EDGE- DANSVILLE, NY
DEC 17,2016 A SEVERE JERKING WHILE DRIVING ON A VILLAGE MAIN ST. WRENCH LIGHT CAME ON. I STOPPED CAR, GOT CAR MANUAL, SAW THAT IT WAS POWER TRAIN PROBLEM. I BEGAN GOOGLING AND WILL SEE MY MECHANIC ON MONDAY. THE FIRST TIME THIS HAPPENED ABOUT 3WKS AGO I LOST DRIVING POWER AND DROVE MY WIFE TO WORK ON IDLE POWER. WHEN I GOT HOME I SHUT OFF CAR AND STARTED AGAIN AND IT WORKED OK (EXCEPT FOR MILD JERKING) UNTIL NOW (3WKS LATER). MY MECHANIC SAID (AFTER 1ST INCIDENT) THAT IT WAS A THROTTLE PROBLEM, ALTHOUGH HE FOUND NO CODE ERROR. MY WIFE AND I LOVE THIS CAR AND SO DO OUR LITTLE NIECE AND NEPHEW, BUT IT IS AN ACCIDENT WAITING TO HAPPEN. WE JUST GOT BACK FROM TEXAS (4000 MI) BEFORE ALL THIS HAPPENED AND EVERYTHING WAS FINE. MY NEXT STEP WILL BE TO WRITE TO OUR AUTHORITIES BECAUSE THIS SEEMS TO BE A DANGEROUS NATIONAL PROBLEM. ALL THOSE AFFECTED SHOULD DO THE SAME.
Source: NHTSA WEB SITE