2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- Sarasota, FL
There were three recalls listed on your site that are no longer active which perfectly describe what is going on with my car at the moment we have had major electrical problems with it we have had problems with the tailgate not latching and opening while driving down the road also overheating when stopped at a light all of a sudden the air conditioner starts blowing hot air and it shoots up and overheats while you're idling out of traffic light the electrical system is totally messed up I can't even begin to list everything that has gone wrong with that the lights being turned on when we're not in the car to the no key in car actually going down the road it shut down no key and we were able to get it back on again but for a minute I thought that the car was going to stop moving it seems that this model car has had these issues in the past that recalls have been put out for but nothing is active for it right now and we're experiencing what was going on in those recalls I would appreciate it if you could look into this for me my daughter drives his car to school and she has been stranded several times I don't feel that it's safe for her to drive in this condition please let me know if there's anything you can do to reinstate any of these recalls to Goodwill type extension of these recalls I don't know what to do at this point because all of this is very expensive to fix I am [XXX] she is a student I just want her to be able to drive a car that she's not going to get hurt in or be stranded someplace thank you for taking the time to look at this and I will hope to hear from you again my email is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2011 FORD EDGE- East Palo Alto, CA
The contact owns a 2011 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was an abnormally loud cranking sound upon starting the vehicle. While driving at highway speeds, there was a steady abnormal sound detected. The engine, traction control, low tire pressure, fuel, and oil warning lights were illuminated. Additionally, tires were inflated by an independent mechanic. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to three independent mechanics who determined that the steering angle sensor and steering wheel module needed reprogramming, an alignment was needed. Additionally, the APIM (Accessory Protocol Interface Module), BCM (Body Control Module), and the drivers and front seat module needed to be replaced. The restraint control module, steering wheel module, and brake system had failed, and the powertrain control module (PCM) needed to be replaced. The contact was unsure if the manufacturer was contacted. The failure mileage was approximately 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- Twentynine Palms, CA
Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up My camera doesn’t work(car has blind spots so I need the camera to work), roof windows (work when they want), trunk door (closes by itself hitting me at closing). Check lights, tire light is on constantly and on since I bought the car, also oil light but now only sometimes since I keep putting oil and transmission fluid. And has something missing on the front windshield and sensor device of some sort And sometimes when I break I feel the vehicle wanting to go faster instead of stopping. Jerks. I took my vehicle to ford and they pretty much ignored me making me there was no solution. No reports or anything. I called several times to take my car to get serviced telling them I felt unsafe but they pretended they couldn’t here me they didn’t want to deal with me cause my vehicle was too old 2011 ford edge limited. I don’t think it’s old I need a little guidance here before I take it to the next step. Please help me fix my vehicle my insurance at the time told me it has two recalls and ford shined me off three or four times telling me no instead of helping
Source: NHTSA WEB SITE -
2011 FORD EDGE- Idaho Falls, ID
The contact owns a 2011 Ford Edge. The contact stated that the infotainment screen touchpad was engaging functions independently. Additionally, the contact stated the rearview camera and the GPS were intermittently inoperable. The contact replaced the Image Processing Module (IPM); however, the failure persisted. The contact stated while driving at various speeds, the AWD and cruise control modes disengaged unintendedly. The contact stated that messages indicating that the traction control, cruise control, and AWD were disengaged were displayed. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- columbus, MT
ABS module valves stick open resulting in low soft brake pedal. Master cylinder has been replaced and vacuum bled with problem still occurring. I feel this is a safety item and ford should stand behind this issue till the end of service life of the vehicle. the repair part is hard to find and expensive.
Source: NHTSA WEB SITE -
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2011 FORD EDGE- West College Corner, IN
I have a 2011 ford edge sel the brakes are hard as a rock causing more force to be used to stop the vehicle even being driven under 5mph. This is a major saftey issue that should've been in ford's previous recall. The vehicle was manufactured at the Oakville plant in Canada which was ford's recalled vehicles. I contacted ford and they informed me it was vin specific which my vehicle wasn't covered by the recall but yet it's having the same issues as the others that were recalled from the same assembly facility. I was told to take it to a dealership and keep the receipts of it being fixed just incase there is a recall on the vehicle later on. I'm not the only person having issues with these issues with less then 200,000 miles on their vehicles. Ford knew there was a problem with the vehicles which they should have recalled all the ones from that assembly plant and fixed them.
Source: NHTSA WEB SITE -
2011 FORD EDGE- West College Corner, IN
Rear backup camera is not working telling me to contact ford dealership when I'm backing up and is delayed on showing it I've tried resetting it and it still don't work
Source: NHTSA WEB SITE -
2011 FORD EDGE- West College Corner, IN
My brakes are hard as a rock cause me to use more force on the brakes to stop and there is hissing coming from brake booster when I apply the brakes on my vehicle causing prolonged stopping distance called ford and they said there was no recalls on that vin which their "recalls is vin specific" yet all the vehicles use the same brake booster that is installed on this vehicle. It was hard to stop even going at low speeds under 10mph
Source: NHTSA WEB SITE -
2011 FORD EDGE- McMinnville, TN
The contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle jerked while coming to a stop and made an abnormal sound. The ABS failure and traction control warning lights were illuminated. The failure also occurred while reversing. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the ABS module had failed and needed to be replaced. The dealer was awaiting the part to complete the repair. The manufacturer had been made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 147,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- Lebanon, IN
Brakes they do not stop it is available for inspection , I was on the highway when the brake pedal went to the floor and I had to roll to stop and yes Jtr repair has confirmed the master cylinder and ABS SUSTEM IS FAULTY no warning it just happened and it happened about a week ago the car is currently parked
Source: NHTSA WEB SITE