2012 FORD EDGE Complaints

The contact owns a 2012 Ford Edge. The contact stated while attempting to stop the vehicle, the brake pedal was extremely firm while depressed, and the vehicle failed to stop immediately, causing the braking distance to be extended. The vehicle was eventually taken to the local dealer who diagnosed that the brake booster and master cylinders were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

The contact owns a 2012 Ford Edge. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicle failed to respond. Additionally, the contact engaged the electronic parking brake, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that he pumped the brake pedal until the vehicle responded. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS hydraulic control unit had failed. The dealer determined that the brake booster, the brake master cylinder, and the ABS hydraulic control unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 229,000.

The contact owns a 2012 Ford Edge. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed with engine failure, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 92,000.

There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to take a look and they replaced the brake booster and master cylinder and bled the brakes. The brake lines/hoses were fine with no leaks. I picked the vehicle up and the brake pedal is still soft and mushy with no pressure building. I am scared to drive it in case I accidentally hit someone and it is currently winter (snow & ice). I have new tires but I fear the brakes will give out on me soon. I don’t think these parts are up for inspection or whether the issue is with the abs module or the HCU, but it appears to be a common issue with 2012 ford edges and other years. The time frame for this is all within 10 weeks since I wasn’t driving my vehicle for about 4 weeks.

Brakes malfunction, the vehicle experienced an apparent loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. A technician serviced the car on three different occasions, replacing the brake booster and bleeding the hydraulic system on 9/11/2023. The problem persisted, taking car to technician for further analysis on three separate occasions, noticing a strange noise while pressing the brake pedal, described as a “wind blowing” noise. After more work, brake malfunction happened again on 1/3/2024.

The brakes extremely stiff while being depressed. While backing out of garage ended up in side lawn. I have to use an excessive amount of force to break normally and avoid a collision with another vehicle. A local service technician diagnosed the issue and determined the cause to be a faulty brake booster. The technician recommended replacing the brake booster. He noted that his internet search was flooded with complaints about this situation and he showed me where q Ford dealership had fixed the problem by replacing the brake booster under Customer Satisfaction Program 13N02. I tried calling Ford to see if they would replace the booster under this program and because and Ford told me the age of my car and mileage was outside scope of this program. Cost precludes me from fixing this. Disappointed in Ford. Will keep using excessive force to brake.

The contact owns a 2012 Ford Edge. The contact stated that while driving downhill and depressing the brake pedal, the brake pedal became very soft and extended to the floorboard. The vehicle was taken to the local mechanic who replaced the brake master cylinder, brake pads, and calipers; however, the failure reoccurred. The vehicle was taken back to the mechanic who serviced the brake lines and informed that the brake booster might also be faulty. The manufacturer was notified of the failure and informed the contact that the vehicle did not qualify for the manufacturer's warranty campaign to replace the brake booster. The local dealer was not contacted. The failure mileage was 143,000.

The contact owns a 2012 Ford Edge. The contact stated that while driving at approximately 50 MPH, the brakes became inoperable. The contact stated that the failure was due to the brake booster and master cylinder failure. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

I am one of thousands of people who have had the power brake booster fail on their Ford Edge. Initially, my vehicle failed to stop at an intersection when another vehicle was running the red light, and I was nearly t-boned. The brake pedal was almost impossible to press in. I thought the issue was due to the icy conditions at the time and some problem with the ABS. This summer the real problem became apparent as the brakes have started squealing and hissing every time they are pressed, and the pressure required to come to a full stop varies from nearly none and jerking to an immediate stop to the point I am barely able to press the pedal hard enough to get it to stop at all. Sometimes both situations will occur during one stop, and the brake pedal will go from excessively resistant to dropping to the floor, at which point I will lose all stopping power momentarily while I let the pedal slowly hiss back into place and press it again. The first time that happened, I was trying to stop for a bike that started to cross without waiting for the crosswalk signal, and I nearly hit them. Ford’s site states I’m covered under the CSP for this part, but I am unable to find a dealer willing to provide the service as they believe the CSP only covers 10 years after the model year (my mileage is under the 150k limit). Whether or not that’s true, a CSP is insufficient in this scenario as a quick internet search shows power brake booster failure is very common in this model line and it is unequivocally a life and safety risk.

Intermittently when you hit a bump, the brake pedal goes to the floor and may stay that way for a couple of days and then it comes back. This is the second brake booster ford replaced, I see that brakes are a constant problem on these vehicles, this repair is costing me a $1000.00 the car only has 90000 miles on it. My wife is afraid to drive it anymore.