2011 FORD EDGE Complaints

VEHICLE STALLS DURING OPERATION. THIS HAS OCCURRED APPROXIMATELY 6 TIMES IN THE LAST 60 DAYS. IT GOES INTO LIMP MODE SHOWING " AWD OFF" AND THE "WRENCH" ICON. CONTACTED FORD CONCERNING THE CUSTOMER SATISFACTION PROGRAM 16B23 RELATED TO THIS BUT WAS DENIED COVERAGE.THE VEHICLE SAT AT THE DEALERSHIP FOR THREE DAYS WITHOUT THEM BEING ABLE TO REPEAT THE ISSUE. THE PROBLEM WILL RESET WHEN THE VEHICLE IS TURNED OFF, AND NO HISTORY IS CAPTURED. THE CODE THAT WE JUST DISCOVERED DURING AN EPISODE IS A P2111 CODE ACQUIRED BY A CAN BUSS READER AS IT HAPPENED IN TRAFFIC IN MOTION ON A CITY STREET. PULLED TO THE SIDE OF THE ROAD AND TURNED IT OFF AND IT RESET. THIS IS DANGEROUS ! MY GRANDCHILDREN RIDE IN THIS VEHICLE.THIS VEHICLE HAS LESS THAN 55K MILES SINCE NEW. IT'S FRUSTRATING TO KNOW THAT FORD IS AWARE OF THE ISSUE AND CHOOSES TO REFUSE THE PROBLEM UNTIL SOMEONE IS INJURED OR KILLED.

WHEN WE RETURNED FROM VACATION WE NOTICED THE BRAKE PETAL WAS SINKING TO THE FLOOR. THE CAR WOULD TAKE A BIT TO COME TO A STOP. AT ONE POINT I WAS AT A COMPLETE STOP AT A LIGHT. THE PETAL SANK AND THE CAR ROLLED FORWARD AND INTO THE BUMPER OF THE CAR IN FRONT OF ME (NO INJURIES). WE CHANGED THE BRAKE FLUID AND BLED THEM MANY TIMES. WE RESEARCHED ON WHAT MIGHT BE WRONG. ULTIMATELY I FOUND THAT FORD WOULD REPLACE THE BRAKE BOOSTER DUE TO SOME SORT OF RECALL. THEY REPLACED IT AND SAID THAT THE CAR STILL HAD THE SAME PROBLEM. THEY SAID TO REPLACE THE MASTER CYLINDER, WHICH THEY QUOTED $890 FOR. THEY ALSO CHARGED ME $190 TO DO FURTHER INSPECTION. WE TOOK THE CAR HOME AND ORDERED A MASTER CYLINDER FOR ABOUT $80. WE PUT IN THE MASTER CYLINDER OURSELVES. WE BENCH BLED THE CYLINDER AND ONCE IT WAS INSTALLED WE BLED THE BRAKES ON 5 SEPARATE OCCASIONS, ABOUT 10 MINS ON EACH WHEEL. THE PEDAL WAS STILL SINKING. WE HAD A MECHANIC COME OUT TO CHECK OUR WORK. HE SAID THAT EVERYTHING WE DID WAS FINE AND HE BLED THE BRAKES MULTIPLE TIMES. STILL SINKING PEDAL. HE CONCLUDED THAT WE MAY HAVE PURCHASED A FAULTY CYLINDER. I TOOK IT TO 2 OTHER MECHANICS, FIRESTONE AND BIG O TIRES, THEY BOTH SAID IT WOULD HAVE TO BE THE MASTER CYLINDER. SO...I ORDERED ANOTHER CYLINDER. WE HAD A MECHANIC COME OUT TO INSTALL. STILL...SINKING PEDAL. HE SAID THAT IT MIGHT BE THE ABS SYSTEM, WHICH I SUSPECTED. HE ALSO SAID THAT IT MAY BE THAT FORD WOULD NEED TO USE SOME SPECIAL TOOL THAT ONLY THEY HAVE TO RESET SOMETHING OR OTHER. SO I FINALLY GAVE IN AND TOOK IT BACK TO FORD. THEY TOLD ME THAT THE HYDRAULIC CONTROL UNIT HAD FAILED, AND QUOTED $2042.50 TO REPLACE IT, $1400 OF THAT IS JUST LABOR. THE FORD REP SAID THAT ONLY FORD SERVICE DEPARTMENTS CAN FIX THIS ISSUE, BECAUSE THEY HAVE THE CORRECT TOOLS FOR IT.

THE DOOR AJAR SENSORS ARE ERRATIC AND OFTEN REPORT FALSE AJAR CONDITIONS. THIS RESULTS IN THE INTERIOR LIGHTS NOT GOING OUT UNTIL YOU REACH A CERTAIN FORWARD SPEED AND THE THE DOORS WILL NOT STAY LOCKED WITH THE POWER LOCKS, YOU PRESS LOCK AND THEY UNLOCK. THE LIGHTS ALSO COME ON RANDOMLY WHILE THE CAR IS PARKED. THESE SENSORS HAVE A 100% FAILURE RATE AND ARE PART OF THE DOOR LATCH SO THEY ARE EXPENSIVE TO REPLACE. IT MAKES IT VERY DANGEROUS MANEUVERING THE CAR AT NIGHT WITH THE INTERIOR LIGHTS ON AND IT IS PRETTY UNSAFE TO NOT BE ABLE TO LOCK ALL THE DOORS AND HAVE THEM STAY LOCKED.

LOST BRAKES OR TWO OCCASIONS WHILE DRIVING AND EACH TIME THE BOOSTER WAS REPLACED. THE 2ND REPLACEMENT FORD WOULD NOT PAY FOR. WE LOST TOTAL CONFIDENCE IN THE VEHICLE AND ENDED UP TRADING IT IN FOR A HYUNDAI SPORT.

MY VEHICLE HAS AN ISSUE WHERE THE HUD WILL STAY ON OCCASIONALLY AFTER TURNING OFF MY CAR AND LEAVING IT. THIS DRAINS MY BATTERY, LEAVING MY CAR COMPLETELY DEAD. AT ONE TIME IT WAS UNABLE TO EVEN JUMP START. THIS HAS HAPPENED TWICE, WHEN THE VEHICLE HAS BEEN SHUT OFF. ALSO, ANY OF MY CONTROLS FOR RADIO/VOLUME/CRUISE CONTROL/ETC. WILL OFTEN FREEZE OR SUDDENLY JUMP UP OR DOWN. THIS HAPPENS RANDOMLY, REGARDLESS IF THE VEHICLE IS IN MOTION OR NOT.

THE MORNING OF 4-3-2018 I WENT OUT AND STARTED MY CAR. AS I BACKED OUT OF THE GARAGE THE "DOOR AJAR" WARNING LIGHT CAME ON. WHILE DRIVING I NOTICED THE DOOR LATCHES DID NOT LOCK. WHEN I DEPRESSED THE DOOR LOCK BUTTON THE LATCHES CLOSED THEN POPPED RIGHT BACK OPEN, LEAVING ALL DOORS IN AN UNSAFE CONDITION, UNLOCKED. WHEN THE IGNITION SWITCH IS TURNED OFF THE RADIO SHUTS IMMEDIATELY AND DOME LIGHTS REMAIN ON. I SPRAYED WD40 IN THE LATCHING MECHANISM WHICH DID NO GOOD. THIS UNSAFE CONDITION STILL EXISTS.

DOOR AJAR LIGHT HAS BEEN COMING ON. YOU HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES. DOORS WILL NOT LOCK. I DROVE MY CAR WITH LIGHT ON AS I COULD NOT GET IT TOO GO OFF. MY DOOR OPENED WHILE DRIVING DOWN THE HIGHWAY. I COULD HAVE BEEN SERIOUSLY HURT. NOT TO MENTION IT'S DANGEROUS THAT THE DOOR DOESN'T LOCK UPON GETTING IN IT, IF YOU WERE TRYING TO GET AWAY FROM A BAD SITUATION. THIS HAS BEEN ON GOING PROBLEM WITH MY CAR FOR OVER A MONTH.

2 MAIN ON GOING ISSUES 1. BRAKES- FROM DAY ONE, CONSTANTLY-NEEDING TO BE RE ROTORED / NEW PADS / GRINDING SQUEAKY SOUNDS - ALL THE TIME. FORD BLAMES ME FOR ' NOT DRIVING ENOUGH ' ?.? CONCERNED FOR SAFETY - WILL THEY FAIL? 2. TOOK CAR IN TODAY 4.5.18 - FOR 2ND TIME DUE TO ODOR OF PROPANE OR GAS WHEN COMING TO STOP / LOW SPEED OR IDLEING.. WAS TOLD NO BULLETIN OR NOTICE OUT FOR ISSUE - WHICH WAS LEAKING FLUID UNDERCAR -WHICH ' COULD CAUSE FIRE ' WAS TOLD I COULD NOT LEAVE WITH MY VEHICLE, RENTAL WAS PROVIDED UNDER MY PAID WARRANTY. REVIEW OF ONLINE INFO SHOWS MANY STORIES OUT AS WELL AS LAWSUIT ON THIS VERY ODOR ISSUE- YET I WAS NEVER INFORMED. SMELL HAS BEEN ONGOING SINCE SEPT. 2017

CARS ENGINE BURNED/SMOKE BELLOWING OUT AND SEIZED UP WHILE IDLING, SITTING IN FRONT OF THE HOUSE. IS THIS NOT COVERED BY RECALL NUMBER-10V659000? IF NOT, WHY NOT? CAR DID EXACTLY WAS WAS DESCRIBED IN RECALL NOTICE NOTED ABOVE.

MY ENGINE TURNED OFF WHILE I WAS DRIVING. I WAS SLOWING TO A STOP FROM 55MPH TO APPROX. 20MPH TO GO STRAIGHT AT A RED LIGHT. THE LIGHT TURNED GREEN BEFORE I CAME TO A STOP. WHEN I PRESSED THE GAS TO ACCELERATE THE ENGINE TURNED OFF AND ALL SYSTEMS IN THE CAR DID AS WELL INCLUDING POWER STEERING. I HAD NO CONTROL OF THE CAR AS IT SLOWED TO ALMOST A STOP IN THE MIDDLE OF THE INTERSECTION ON A GREEN LIGHT. I WAS LUCKILY TO ABLE TO COAST AT APPROX. 5PMH TO THE END OF THE INTERSECTION BEFORE IT COMPLETELY STOPPED AND THE CAR BEHIND ME DIDN'T HIT ME, THEY WENT AROUND. I HAD TO GET HELP PUSHING IT TO THE SIDE OF THE ROAD AFTER THAT TO AVOID AN ACCIDENT SINCE IT STOPPED IN THE ROAD. WHEN THE ENGINE FAILED THE DASH LIT UP WITH A PICTURE OF THE ENGINE AND SAID TO CHECK POWER TO ENGINE. THERE WAS NO WARNING BEFOREHAND. I DO ALL MY OIL CHANGES AND REGULAR MAINTENANCE. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT SOMETHING WOULD HAVE BEEN WRONG. AFTER THIS INCIDENT AND GETTING THE CAR HOME IT NOW HAS A CHECK ENGINE LIGHT AND WON'T RUN CORRECTLY. WE CHANGED THE BATTERY DUE TO THE WORDING ABOUT ENGINE POWER AND THAT DIDN'T HELP. WHAT I AM MOST CONCERNED AND UPSET ABOUT IS AFTER THIS HAPPENED WE LOOKED THE PROBLEM UP ONLINE AND IT IS HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE. IF ANY OTHER PROBLEMS HAPPENED THAT MANY TIMES THAT CAUSED INJURIES THIS WOULD BE A RECALL AND CORRECTED IMMEDIATELY. BUT BECAUSE OUT OF LUCK I WAS ON A RURAL 1 STOP LIGHT ROAD AND NO CARS HIT ME AS MY VEHICLE COMPLETELY FAILED ON ME, IT ISN'T. I'VE RECEIVED NO NOTICES AND BOUGHT IT USED FROM A DEALER. I COMMUTE TO WORK EVERY DAY AND I AM SO THANKFUL THIS WASN'T ON A WORK DAY ON THE FREEWAY WHERE IT WOULD HAVE CAUSED ME TO COMPLETELY STOP. OR DROPPING OFF MY KIDS TO SCHOOL. I AM HONESTLY SCARED TO GET IT 'FIXED' AND IT HAPPEN AGAIN WITH NO WARNING. OR PUT MY KIDS IN A CAR THAT PUTS US IN DANGER.