2011 FORD EDGE Complaints

THE " DRIVER DOOR AJAR" LIGHT IS CONSTANTLY ON EVEN THOUGHT THE DOOR ISN'T AJAR. BECAUSE OF THIS, I AM UNABLE TO LOCK MY DOORS WHEN THE KEY IS IN THE IGNITION. THIS IS A HUGE SAFETY CONCERN .

BRAKE PEDAL GOING DOWN TO THE FLOOR. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST YEAR. USUALLY IS NOTICED WHEN NEEDING TO TAKE EVASIVE ACTION WHILE ON THE ROAD. I'VE HAD CAR INTO THE DEALERSHIP AND HAVE HAD ALL BRAKES REPLACED, ALONG WITH THE MASTER CYLINDER, AND BRAKE BOOSTER. THE PROBLEM STILL PERSISTED AND AM NOW TOLD TO HAVE THE HYDRAULIC CONTROL UNIT REPLACED. FROM WHAT I'VE READ THIS IS A PROBLEM WITH A NUMBER OF FORD MODELS.

BATTERY TESTED FINE. WHEN STATIONARY THE FORD EDGE WILL NOT START AND ALL WARNING SIGNS FOR THE VEHICLE ARE ON. THE RADIO TURNS IS ON AND INTERIOR LIGHTS. ALSO, WHILE IN MOTION THE CAR IT ALL OF SUDDEN STOPS IN THE MIDDLE OF TRAFFIC MY NEIGHBORHOOD.

DOOR AJAR SENSOR NOT WORKING. AFTER THE CAR IS MOVING THE DOORS WILL NOT LOCK WHICH IS A SAFETY CONCERN FOR MY WIFE AND DAUGHTER.

FOR MONTHS, THIS HAS BEEN HAPPENING ON A DAILY BASIS. PASSENGER SIDE DOOR AJAR, RANDOMLY UNLOCKING DOORS/INTERIOR & EXTERIOR LIGHTS FLASH/ ALARM GOES OFF AND DASH/TOUCH SCREEN GOES ON/OFF. SAFETY ISSUE BECAUSE INTERIOR LIGHTS CAN RANDOMLY COME ON AT NIGHT... CAR HAS TO BE LEFT UNLOCKED OR DOORS RANDOMLY UNLOCK THEMSELVES.. AND BATTERY DIES BECAUSE LIGHTS AND ALARMS GO ON AND OFF ALL THE TIME...ALL CAUSED BY THIS ISSUE. AFRAID THIS MAY CAUSE OTHER ISSUES, POSSIBLE FIRE HAZARD IF THERE IS A MAJOR ELECTRICAL ISSUE. FORD WILL NOT ISSUE A RECALL BECAUSE THEY SAY THEY HAVEN'T HAD ENOUGH COMPLAINTS. THEY GAVE ME A CASE # AFTER THE FIFTH MONTH OF CALLING THEM, ONLY TO DENY IT AFTER I WENT TO THE DEALERSHIP. FRUSTRATED!

MY 2011 FORD EDGE LIMITED TURNS OFF IF A TRAFFIC LIGHT LAST LONGER THAN 30 SECONDS, THEN I HAVE TO QUICKLY PUT THE CAR IN PARK AND RESTART IT. THIS MORNING IT TURNED OFF ON ME WHILE GOING 70 MPH ON A BUSY HIGHWAY!! WHEN I GOT TO MY OFFICE THIS MORNING I WAS SHAKING SO I TOOK TO THE INTERNET TO SEE IF I COULD FIND ANY INFORMATION ABOUT THIS. I WAS SURPRISED TO FIND ONE PAGE AFTER ANOTHER REGARDING THIS SAME ISSUE! I'VE READ CLOSE TO 500 SIMILIAR COMPLAINTS SO FAR THIS MORNING AND MANY MANY MORE LEFT TO READ BY PEOPLE WITH THE EXACT SAME PROBLEM! HOW HASN'T FORD OR YOUR AGENCY NOT ISSUE A RECALL. THIS IS CRIMINAL AND A TOTAL DISGRACE TO FORD AND YOUR AGENCY IF YOU TOO ARE HIDING SOMETHING! THIS WILL, IF IT HASN'T ALREADY, GET SOMEONE KILLED!!

TO WHOM IT MAY CONCERN, I HAVE A 2011 FORD EDGE LIMITED THAT I BOUGHT FROM SHULTZ FORD IN WEXFORD PA IN 2014. I HAD WONDERFUL CUSTOMER SERVICE AND COULDN'T ASK FOR A BETTER TEAM TO WORK WITH. [XXX] WAS A GREAT SALESMAN AND TREATED ME LIKE I WAS HIS FRIEND INSTEAD OF A SALESMAN. MY EXPERIENCE WAS THE BEST! IN MARCH OF 2016, I WAS MADE AWARE OF THE APIM MODULE FOR MY 2011 FORD EDGE LIMITED BEING EXTENDED FROM THE ORIGINAL MANUFACTURES DATE. I NOTIFIED SHULTZ IN MARCH OF 2016 ONLY TO FIND OUT THAT THE WARRANTY WAS EXPIRED BY ONE MONTH. IT'S NOT THEIR FAULT BY ANY MEANS, BUT TO ME AND MY FAMILY IT IS A SAFETY CONCERN AND ALSO A LIABILITY. YOU SEE, I HAVE 4 PRECIOUS CHILDREN AND THEY ARE ACTIVE AND ALWAYS PLAYING FROM AGES 2 TO 9 YEARS OLD. IF THEY ARE PLAYING IN THE YARD I CANNOT SEE THEM WHEN I PUT MY FORD IN REVERSE, AND AS YOU KNOW IN THE PAST AND NOW SEVERAL CHILDREN HAVE LOST THEIR LIVES DUE DRIVERS NOT KNOWING IF ANYTHING IS BEHIND THEM. THIS IS A HUGE SAFETY CONCERN FOR ME AND GIVES ME ANXIETY THINKING OF THIS. I TRULY AND HONESTLY FEEL THIS SHOULD BE A SAFETY RECALL AND NOT JUST AN EXTENDED WARRANTY REPAIR. SO AT PRESENT DAY, MY BACK UP CAMERA CONTINUES NOT TO WORK AND BLACKS OUT AND I DO NOT HAVE ANY IDEA IF ANYONE IS BEHIND ME OR NOT. IT'S VERY DISCOURAGING BECAUSE I LOVE FORD AND THE PRODUCT THAT YOU PRODUCE. ALL I'M ASKING IS THAT YOU WILL REPLACE THIS APIM MODULE BECAUSE FORD NEEDS TO ENSURE THE SAFETY OF ITS CUSTOMERS AND GUARANTEE ITS CARS ARE MADE WELL AND FUNCTIONING AS THEY WERE INTENDED. I LOOK FORWARD TO HEARING FROM YOU IN THE NEAR FUTURE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A LOUD NOISE WAS HEARD FROM UNDER THE HOOD AND NEAR THE ENGINE. THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE COULD ACCELERATE ONLY 5 MPH FOR HALF A DISTANCE, AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE BOWDITCH COLLISION CENTER (FORD DEALER) LOCATED AT 975 J. CLYDE MORRIS BLVD, NEWPORT NEWS, VA 23601; (757) 595-2210 WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT PART OF THE RECALL, THEY WILL NOT BE ABLE TO DO ANYTHING AND THAT THE CONTACT WOULD NEED TO PAY FOR THE REPAIR. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE NHTSA AND A CASE NUMBER 12730423 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

DOOR AJAR SENSOR. THE DOOR IS CLOSED, DOME LIGHTS ARE ON WHILE DRIVING AT NIGHT AND BATTERY CONTINUES TO GO DEAD AS THE LIGHTS WON'T TURN OFF. $500 TO FIX AND YOU JUST KEEP PAYING AND PAYING AND PAYING TO FIX A PROBLEM THAT SHOULD BE A RECALL ISSUE FOR FORD. IT'S CERTAINLY UNSAFE WHILE DRIVING AT NIGHT, AND GETTING STRANDED WITH A DEAD BATTERY CONTINUOUSLY.

AS I'M DRIVING DOWN THE ROAD MY CAR JUST DECIDES TO TURN OFF, WHEN I HAD IT TOWED TO THE DEALER THEY COULDN'T FIND A PROBLEM. IT HAS HAPPEN SEVERAL TIMES AND I'VE ONLY HAD THE CAR 3 MONTHS :(