2010 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE GEAR SHIFTER FAILED AND IT WOULD NOT SHIFT OUT OF PARK. THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL WHILE THE VEHICLE WAS PARKED, TO BE ABLE TO SHIFT THE GEAR BACK TO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER INSPECTED THE VEHICLE. THE BRAKE PEDAL SWITCH WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE GEAR SHIFTER DOES NOT RELEASE FROM PARK. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE 27,000. UPDATED 2/19/13 *CN ALSO, THE BRAKE MASTER CYLINDER WAS REPLACED.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT THEN CRASHED INTO A MAIL BOX. THE BRAKE WARNING LAMP THEN BEGAN TO ILLUMINATE SPORADICALLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

ON TWO OCCASIONS - ONE IN AN EMPTY PARKING LOT AND ANOTHER AT A STOP LIGHT IN HEAVY TRAFFIC - WHILE BRAKING TO STOP, THE VEHICLE UNINTENTIONALLY ACCELERATED AND WANTED TO LURCH. HAD BRAKE FULLY PRESSED AND THE RPM'S JUMPED FROM 1500 TO 3500. ONLY WAY, ON SECOND OCCASION, TO STOP COMPLETELY WAS TO IMMEDIATELY PUT VEHICLE INTO PARK. RPM'S THEN RETURNED TO 1500. THESE INSTANCES HAPPENED TO ME AS THE DRIVER AND I HAD OTHERS IN THE VEHICLE WITH ME AS WITNESSES. I WON'T LET MY 16 YEAR OLD SON DRIVE THIS VEHICLE BECAUSE OF THIS. *JS

STARTED NOTICING A VIBRATION IN STEERING AT SLOW SPEEDS WHEN PULLING INTO OR OUT OF PARKING SPACES. TOOK TO THE DEALER FOR REPAIR AT 34,000 MILES A FEW WEEKS LATER AND DEALER AT FIRST COULD NOT DUPLICATE THE ISSUE, THEN WITH MY HELP IDENTIFIED IT AS A POWER STEERING PUMP AND REPLACED. THE NEXT DAY, SAY ISSUE AND THEY THEN STATED IT WAS A NORMAL CHARACTERISTIC OF CAR MODEL. WARRANTY HAS SINCE EXPIRED AND HAS GOTTEN SIGNIFICANTLY WORSE AND MILEAGE IS CURRENTLY 49K AS I AM A SALES REP AND LOG A LOT OF MILES. I ALSO BEGAN GETTING A LOUD POPPING NOISE IN THE FRONT FROM BOTH SIDES AT ABOUT 38K MILES, PREDOMINANTLY LEFT SIDE, ESPECIALLY WHEN MAKING LOW SPEED TURNS AND/OR GOING OVER SMALL BUMPS, LIKE WHEN ENTERING OR LEAVING A PARKING LOT. I HAVE NOT TAKEN IT TO THE DEALER FOR INSPECTION BUT HAVE HAD A LOCAL MIDAS CHECK FOR AN ISSUE TWICE WITH NOTHING FOUND, BUT ISSUE IS ALSO GETTING MUCH WORSE. *TR

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING BETWEEN 5 AND 10 MPH WHEN THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE INCREASED SPEED WITH OUT WARNING. THE VEHICLE ACCELERATED UNTIL CRASHING INTO A BUSH. THE VEHICLE WAS NOT DESTROYED. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,912 AND THE CURRENT MILEAGE WAS 19,500.

TL* THE CONTACT OWNS HANCOOK DYNAPRO A/S TIRES, SIZE 235/65/R17, WHICH WERE EQUIPPED ON 2010 FORD EDGE. WHILE TRAVELING 55 MPH, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD BLOWN OUT. THE TIRE HAD NOT BEEN DIAGNOSED AND THE TIRE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 18,000. THE VIN WAS UNAVAILABLE.

ORIGINALLY THE TRANSMISSION WOULD INTERMITTENTLY JERK WHEN IT WOULD DOWN SHIFT AT LOW SPEEDS, PRIMARILY GOING UP A HILL. SINCE THAT TIME, THE TRANSMISSION NOW INTERMITTENTLY SLIPS WHEN PULLING OUT FROM A STOP SIGN INTO TRAFFIC. THIS CONDITION IS UNSAFE AS ONCOMING TRAFFIC APPROACHES AND THE VEHICLE JUST BARELY MOVING. THIS 2010 EDGE HAS BEEN BACK TO FAMILY FORD ON FOUR OCCASIONS FOR THIS CONDITION WITH NO RESOLUTION. DURING THE LAST VISIT [XXX] THE SERVICE MANAGER STATED FORD MOTOR COMPANY WOULD DO NOTHING ABOUT THE INTERMITTENT PROBLEM UNLESS HE COULD VERIFY THE COMPLAINT. HE PUT BETWEEN 1200 AND 1500 HIGHWAY MILES ON THE VEHICLE AT INTERSTATE SPEEDS, EVEN AFTER TELLING HIM IT WAS INTERMITTENT AT LOWER SPEEDS. ON AN INTERMITTENT BASIS, THE TRANSMISSION IN THIS EDGE STILL EXHIBITS JERKING WHEN DOWN SHIFTING AND STILL SLIPS WHEN PULLING OUT FROM A STOP SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 1/21/12, I PULLED INTO A PARKING SPACE, WITH MY FOOT ON THE BRAKE TO PUT THE CAR INTO PARK, THE ENGINE MADE A FUNNY NOISE AND THE CAR SURGED FORWARD CRASHING INTO A FORD MUSTANG. THIS CRASH SHOULD NEVER HAVE HAPPENED SINCE MY FOOT HAD THE BRAKE DEPRESSED. WHEN THE CAR CAME TO A HALT AFTER HITTING THE MUSTANG, I HAD TO PULL THE GEAR SHIFT OUT OF "PARK" TO BACK UP OFF THE DAMAGED VEHICLE. AFTER TAKING MY VEHICLE TO RANDALL FORD TO BE CHECKED OUT, I WAS INFORMED THAT THERE WAS NOTHING WRONG WITH MY VEHICLE. THEY TRIED TO CONVINCE ME THAT MY FOOT WAS ON BOTH PEDALS. THIS IS VIRTUALLY IMPOSSIBLE TO DO IN MY CAR UNLESS MY FOOT WAS TURNED AT A 90 DEGREE ANGLE FROM IT'S NORMAL POSITION. IF MY FOOT HAD SLIPPED OFF THE BRAKE AND HIT THE GAS I WOULD HAVE SAID THAT AND NEVER TAKEN MY VEHICLE IN TO BE INSPECTED. I KNOW FORD NEVER WANTS TO ADMIT THEY HAVE A PROBLEM WITH THEIR VEHICLES BUT I URGE THE "POWERS THAT BE" TO GO BACK INTO THEIR ISSUE HISTORY AND CHECK OUT THE ISSUES YOU HAD WITH THE FORD FREESPIRIT SURGING FORWARD ON NUMEROUS OCCASIONS. I WOULD LIKE FOR SOMEONE TO TAKE THIS ISSUE SERIOUS WHILE MY CAR IS STILL UNDER WARRANTY. I CANNOT AFFORD AN $8000. REPAIR. I WOULD ALSO LIKE TO STATE THAT IF SOMEONE HAD BEEN BETWEEN MY CAR AND THE MUSTANG IT HIT, THEY COULD HAVE BEEN SEVERELY HURT OR KILLED. *TR

TL* THE CONTACT OWNS A 2010 FORD EDGE SPORT. THE CONTACT STATED THAT THE FRONT TIRES WOULD LOSE PRESSURE CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ROTATED THE TIRES, REPLACED THE TIRES VALVES AND REPROGRAMMED THE COMPUTER SYSTEM, BUT THE FAILURE WAS NOT CORRECTED AND THE TIRES CONTINUED LOSE PRESSURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,000.