2010 FORD EDGE Complaints

HIGH PITCH NOISE COMING FROM INTERIOR OF VEHICLE. HIGHLY AUDIBLE OUTSIDE OF VEHICLE. MOST PROMINENT AROUND THE REAR DRIVER SIDE WHEEL WELL. SOURCE SEEMS TO BE FROM FUEL PUMP. THE DEALERSHIP IN BENTONVILLE, ARKANSAS HAS REPLACED THE FUEL PUMP TWICE TO NO AVAIL. HAVE CONTACTED FORD CUSTOMER RELATIONS WITHOUT MUCH SUCCESS. THERE SEEMS TO BE SOME TYPE OF SYSTEMIC DENIAL THAT THE PROBLEM EXISTS. COMMENTS RECEIVED WERE "IT'S NORMAL FOR THE VEHICLE OR IT'S A CHARACTERISTIC OF THE VEHICLE." IF TRUE THEN WE NO LONGER TO ISSUE RECALLS ON VEHICLE. WE CAN SIMPLY SAY THE ABOVE. PLEASE GOOGLE "FUEL PUMP IN FORD EDGE OR HIGH PITCH NOISE IN FORD EDGE". THERE SEEMS TO BE A LOT A CHATTER GOING BACK A NUMBER OF YEARS. THIS IS NOT AN ISOLATED INCIDENT. SUSTAINED INTERIOR EXPOSURE TO THIS NOISE RINGING IN MY EARS AND HEAD HAS CAUSED MILD HEADACHES. THIS IS QUITE DANGEROUS TO MYSELF AND THE GENERAL PUBLIC AS IT COULD LEAD TO DISTRACTED DRIVING. PLEASE INVESTIGATE AND ENCOURAGE FORD TO RESOLVE AS SOON AS POSSIBLE. *TR

FROM A STOP - ATTEMPTED TO ACCELERATE - TRANSMISSION SLIPPED BEFORE ENGAGING - TOOK SEVERAL SECONDS BEFORE FINALLY ENGAGING - HAD VEHICLE TO DEALERSHIP ON FIVE DIFFERENT OCCASIONS WITH SOME REPAIRS BUT TRANSMISSION CONTINUES TO SLIP. *TR

TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SURGED FORWARD TO APPROXIMATELY 45 MPH AND CRASHED INTO A CONCRETE POST. THE BRAKES WERE ENGAGED DURING THE FAILURE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT SUFFERED ELEVEN BROKEN RIBS AND A BROKEN KNEE CAP. THE POLICE WERE NOTIFIED AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 01/10/12*LJ UPDATED 04/26/12

RT HEADLIGHT LAMP DISCONNECTED FROM ASSEMBLY CREATING SMOKE AND FLAMES IN COCKPIT OF VEHICLE AND DAMAGE TO ASSEMBLY. *TR

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 16,500.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND COASTED TO A STOP, WHEN SUDDENLY THE VEHICLE SURGED FORWARD CRASHING INTO A STORE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, BUT DID NOT HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,028 UPDATED 03/06/12*LJ

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING TO BREAK WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD TO PLACE THE GEAR IN NEUTRAL TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

WE PURCHASED A 2010 FORD EDGE BECAUSE OF THE SAFETY TESTS OF THESE VEHICLES. IT HAS SINCE DEVELOPED A DELAY IN TAKE OFF ABOUT TWICE PER MONTH. IT IS ALMOST LIKE THE TRANSMISSION IS NOT ENGAGED, THEN VIOLENTLY ENGAGES AND LURCHES THE VEHICLE FORWARD. LAST MONTH A CAR HAD TO SLAM IT'S BRAKES TO AVOID HITTING MY WIFE AND CHILDREN AS THE CAR DELAYED, AND BEFORE MY WIFE COULD GET ON THE BRAKE, IT ENGAGED AND LURCHED THE CAR INTO TRAFFIC. THIS IS A HUGE SAFETY CONCERN, ONE THAT I WOULD FIGURE FORD WOULD TAKE VERY SERIOUSLY SINCE IT IS DOCUMENTED, HOWEVER THEY REFUSE TO ADMIT SOMETHING IS WRONG. OF COURSE IT HAS NOT BEEN DUPLICATED AFTER MANY DAYS IN THE SHOP, BUT IT JUST HAPPENED AGAIN 2 HOURS AGO. THE DEALERSHIP OF BOTH PURCHASE AND REFUSAL TO FIX THE PROBLEM IS MCLARTY AUTO MALL IN TEXARKANA TEXAS. *KB

I PURCHASED MY 2010 FORD EDGE THE FIRST WEEK OF MAY 2011. WITHIN THREE DAYS I NOTICED THAT THE VEHICLE WOULD ACCELERATE SUDDENLY, AND THE RPM WOULD JUMP FROM 1500 TO 3500, THEN BACK AGAIN. THIS HAPPENED SEVERAL TIMES. I CALLED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND THEY STATED I COULD TAKE IT TO ANY FORD SERVICE DEPT. I DID JUST THAT AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. WHEN I WENT TO RETRIEVE MY NEWLY PURCHASED FORD EDGE, THERE WAS A FOUR INCH GASH IN THE RIGHT SIDE OF THE HOOD. THEY DENIED THAT THE GASH HAPPENED AT THEIR SERVICE DEPT. WHEN I PULLED AWAY FROM THE SERVICE DEPT. THE VEHICLE DID THE SAME SURGING FORWARD AND THE RPM'S JUMPED AGAIN. I CALLED THE SERVICE DEPT. ASAP! THEY HAD ME RETURN IMMEDIATELY, AND I WENT THROUGH HELL TO GET A LOANER CAR WHILE MY VEHICLE SAT IN THE SERVICE DEPT THROUGH THE WEEKEND. ON MONDAY OF THE FOLLOWING WEEK, THE SERVICE DEPT MGR CALLED ME TO LET ME KNOW THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WHEN I PICKED UP THE EDGE THAT EVENING, I HAD THE SERVICEMAN RIDE WITH ME. MY EDGE DID IT AGAIN, AND I DEMONSTRATED HOW IT ALSO DID IT WHILE SET ON CRUISE. THIS WAS NOT A SLIP OF MY FOOT AS ASSUMED BY THE SERVICE MGR. THEY DID NOT FIX THE ISSUE, BUT ONLY STATED THAT THIS IS NORMAL FOR THIS VEHICLE. THIS IS NOT NORMAL WHEN I'M SUBJECTED TO AN ACCIDENT DUE TO A SURGING VEHICLE. I WAS ALMOST HIT WHILE MERGING AS MY EDGE WOULD NOT IMMEDIATELY ACCELERATE, THEN BOOM IT SHOT FORWARD WHERE I NEEDED TO APPLY MY BRAKES OR HIT THE CAR IN FRONT OF ME. I STILL EXPERIENCE THIS SURGING AT LEAST THREE TO FOUR TIMES A WEEK. I'M WAITING FOR MY ACCIDENT!!!!! *KB

I'VE HAD THE TRANSMISSION VIOLENTLY ENGAGE WHILE ON HIGHWAY AT 60 MPH AT 7400 MILES ABOUT 5 MOS AGO. CAR SUDDENLY DECELERATED AND WENT INTO L GEAR AND SLOWED DOWN LIKE OUT OF GAS. I HAD TO PUT IT BACK INTO DRIVE. THEN WHEN PULLING OUT OF DRIVEWAY UPON ACCELERATION AT 11000 MILES. AGAIN SAME THING. 2 WEEKS LATER PUTTING INTO REVERSE WHEN STARTING CAR MADE AWFUL CRUNCHING AND POPPING SOUND LIKE RAN OVER SOMETHING. THEN 15 MIN LATER SLOWING DOWN AT STOPLIGHT AROUND 25-30 MILES AGAIN JERKED INTO LOW DRIVE DURING TRAFFIC. VERY SCARY ESPECIALLY WHEN WAS ON HIGHWAY WITH LITTLE KIDS IN THE CAR. FOUND SEVERAL OTHER REPORTS ON FORD EDGE FROM OTHERS. WHEN I WENT FOR 7500 MILE OIL CHANGE NOTIFIED THEM OF THIS PROBLEM BUT COULD NOT FIND A FORD REPORT IN SYSTEM. SINCE THEN HAS HAPPENED SEVERAL TIMES. BRINGING CAR IN THIS MONDAY TO FORD. *TR