2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - GRANT, OK

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - FARMINGTON, MI

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT, BUT EVENTUALLY EVOLVED TO A CONSISTENT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,100. THE CONSUMER REQUESTED A NON-TAKATA REPLACEMENT FOR THE AIRBAG RECALL. UPDATED 08/10/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - FARMINGTON, MI

    DRIVERS DOOR LATCH HAD TO BE REPLACED AS THE WARNING LIGHT ON THE DASH WOULD NOT GO OFF AND EVENTUALLY THE DOOM LIGHT STAYED ON OVER NIGHT AS WELL. IF THE CAR WAS RUNNING, THE WARNING LIGHT WAS ON.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - LITTLETON, CO

    DOOR AJAR WARNING LIGHT IS ALWAYS ON, THIS KEEP LIGHTS IN THE VEHICLE ON AND WILL NOT ALLOW DOORS IN VEHICLE TO BE LOCKED WHILE CAR IS MOVING. FORD SHOULD FIX THIS PROBLEM THROUGH A RECALL.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. AS A RESULT, ALL THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - COOLIDGE, AZ

    TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE TURNING THE VEHICLE WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED AND THE CHECK ENGINE AND POWER TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - BALTIMORE, MD

    BOTH WHEN THE CAR IS STATIONARY AND MOVING THE DRIVER'S SIDE DOOR WILL BE CLOSED BUT THE DASHBOARD INDICATOR WILL SAY THE DRIVER'S SIDE DOOR IS AJAR DESPITE THE DOOR BEING SECURELY CLOSED. THIS RESULTS IN THE INTERIOR OVERHEAD LIGHTS STAYING ON FOR UP TO FIVE MINUTES. ADDITIONALLY, THE DOORS WILL NOT LOCK DESPITE TRYING TO LOCK THEM USING THE LOCKING BUTTON LOCATED ON THE DOOR OR THE KEY FOB. THIS BEGAN HAPPENING ABOUT A YEAR AGO IN MARCH 2016. I KNOW MANY OTHER 2011 FORD EDGE DRIVERS SUFFER FROM THIS SAME PROBLEM. THIS IS A SAFETY HAZARD BECAUSE THE LIGHTS REMAIN ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND DRAINS THE BATTERY LEAVING THE DRIVER STRANDED DUE TO A DEAD BATTERY. THE UNLOCKED DOORS COULD RESULT IN SOMEONE OPENING THE DOOR IN A DANGEROUS NEIGHBORHOOD AND FORCING THE DRIVER OR PASSENGER FORM THE VEHICLE. THIS NEEDS TO BE FIXED IMMEDIATELY OR FORD WILL NO LONGER RECEIVE MY BUSINESS.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - CHICAGO, IL

    THE DRIVER SIDE FRONT DOOR WILL CLOSE PROPERLY, YET THE DASHBOARD DISPLAYS A DOOR AJAR SIGNAL AND CHIMES TO WARN THE DOOR IS NOT COMPLETELY CLOSED. THIS ISSUE WILL NOT ALLOW THE AUTOMATIC DOOR LOCK MECHANISM TO ENGAGE, THEREFORE CREATING A SAFETY CONCERN WHEN THE VEHICLE IS IN MOTION. MOREOVER, WHEN ATTEMPTING TO SECURE THE VEHICLE WITH THE REMOTE DOOR LOCK KNOB, THE VEHICLE WILL REMAIN UNLOCKED. THIS ISSUE HAS BEEN CONFIRMED BY COUNTLESS FORD EDGE OWNERS. THIS IS THE SECOND TIME THIS HAPPENS. IT WAS ORIGINALLY DONE UNDER WARRANTY WHEN THE VEHICLE HAD LESS THAN 36000 MILES. IT HAS 69000 MILES NOW.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - ALEXANDRIA, VA

    REAR PASSENGER DOOR AJAR SENSOR - THE SENSOR COMES ON SEVERAL TIMES A WEEK EVEN THOUGH THE REAR PASSENGER DOOR IS COMPLETELY CLOSED (NO ONE RIDES IN THE BACK SEAT SO I KNOW IT IS NOT BEING OPENED MANUALLY). THIS STARTED HAPPENING AROUND NOVEMBER 2016. I AM NOT SURE IF THE ISSUE IS WITH THE DOOR LATCH OR THE SENSOR ITSELF. WHEN THIS OCCURS, THE INTERIOR LIGHTS STAY ON, WHICH IS DISTRACTING, ESPECIALLY AT NIGHT. I AM WORRIED THAT THE DOOR MAY FLY OPEN WHILE I AM DRIVING. THIS IS A SAFETY HAZARD. I SAW THERE ARE TENS OF THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. IT SHOULD BE RECALLED SO FORD CAN FIX IT FOR FREE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - SAHUARITA, AZ

    DRIVER DOOR AJAR. INTERIOR LIGHT STAYS ON. CANNOT LOCK DOOR. BATTERY DRAINS. HAVE BEEN TO SERVICE ONCE ALREADY, COST $250.00 AND ISSUE IS NOT RESOLVED.

    Source: NHTSA WEB SITE