2011 FORD EDGE Complaints

THE REAR PASSENGER DOOR ON THE DRIVER SIDE OF MY 2011 FORD EDGE CONTINUOUSLY SHOWS ON THE DASH THAT THE DOOR IS AJAR EVEN WHEN IT IS NOT. I HAVE TO STOP, GET OUT OF THE CAR, OPEN AND CLOSE IT (SOMETIMES MULTIPLE TIMES) TO GET IT TO SHUT OFF. DESPITE BEING VERY ANNOYING, IT IS ALSO CAUSING MY BATTERY TO WORK EXTRA HARD BECAUSE IF YOU DON'T GET THE WARNING INDICATOR TO SHUT OFF WHEN YOU PARK THE CAR, THE SEVERAL OF THE CAR LIGHTS WILL STAY ON. IT IS ALSO DISTRACTING TO SEE THIS WARNING LIGHT ON THE DASH WHILE DRIVING THE CAR.

THROTTLE BODY RECALL. FORD HAS REPLACED THE THROTTLE BODY TWICE ALREADY AND MY CAR IS ONCE AGAIN ACTING UP. I PRESS THE GAS AND THE CAR DOES NOT GO. HAS CAUSED ME TO HAVE SOME VERY CLOSE CALLS TO GETTING INTO SERIOUS ACCIDENTS. BROUGHT MY CAR INTO FORD ONCE AGAIN AND THEY CANNOT FIND THE PROBLEM. I HAD STOPPED TO TAKE A LEFT AT A BUSY INTERSECTION, A TRUCK WAS COMING FROM THE RIGHT. I GO TO PRESS THE GAS AND THE CAR WOULDN'T GO AND THEN ALL OF A SUDDEN FELT LIKE IT KICKED INTO GEAR. I HAD ROLLED FORWARD SLIGHTLY AND WAS NEARLY HIT BY THIS ONCOMING TRUCK. THE NEXT TIME I PRESSED THE GAS TO GO, IT WENT JUST FINE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LATCH CORRECTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSOR WAS MALFUNCTIONING AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN BACK AND FORTH TO THE DEALER SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVING IN MIDDLE LANE ON HIGHWAY DURING RUSH HOUR AND SUDDENLY LOST ACCELERATION. THANKFULLY I WAS ABLE TO AVOID BEING REAR ENDED AND COAST TO SHOULDER OF HIGHWAY. AFTER TURNING THE CAR ON ANF OFF A COUPLE OF TIMES, THE CAR RESPONDED WHEN I PUSHED ACCELERATOR. I WAS ABLE TO DRIVE A 1/10 OF A MILE TO A LINCOLN DEALER AND LEAVE MY CAR THERE. AFTER GOOGLING THE ISSUE, I SEE MANY PEOPLE HAVE HAD THIS ISSUE WITH FORDS, SOME HAVE BEEN RECALLED, SOME HAVE HAD WARRANTIES EXTENDED TO FIX..(EVEN A CLASS ACTION LAW SUIT EXISTS!) BUT, I RECEIVED NO NOTIFICATION FROM FORD THAT THIS COULD BE AN ISSUE. I ALSO DISCOVERED THAT QUITE A FEW PEOPLE SAY THEY WERE IN ACCIDENTS DUE TO THIS ISSUE.THIS IS EXTREMELY DANGEROUS AND I NARROWLY ESCAPED CAUSING A MULTI CAR ACCIDENT!! FORD NEEDS TO BE FORCED TO FIX THIS ISSUE IMMEDIATELY AND TO NOTIFY ALL THOSE IN DANGER BEFORE SOMEONE GETS KILLED!!

THE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOORS ARE CLOSED. THIS THEN DRAINS BATTERY AND LEAVES DRIVER STRANDED. IT ALSO KEEPS THE INTERIOR LIGHTS FROM SHUTTING DOWN BECAUSE THE SYSTEM THINKS THE DOOR IS AJAR. IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THIS HAPPENS.

THE DOOR AJAR LIGHT STAYS ON WHEN THE FRONT PASSENGER DOOR IS CLOSED. IT IS VERY INTERMITTENT. THE DOOR IS CLOSED, BUT THE DOOR AJAR WARNING LIGHT REMAINS ON. THIS IS A PROBLEM WHEN GETTING OUT OF THE VEHICLE BECAUSE THE DOME LIGHTS AND THE LIGHTS UNDER THE OUTSIDE OF THE MIRRORS REMAIN ON. THE SECOND ISSUE IS WHEN YOU USE THE KEY FOB TO LOCK THE CAR, IT BEEPS TWICE SAYING THE DOOR IS STILL OPEN AND WILL NOT LOCK. IT IS A SAFETY ISSUE BECAUSE OF THE FALSE SENSE THAT YOU HAVE SECURED YOUR VEHICLE, BUT CANT BECAUSE OF A SENSOR PROBLEM. IT COME ON AS SOON AS YOU OPEN THE DOOR TO GET IN THE VEHICLE TO GO SOMEWHERE. THE PROBLEM IS THE DOOR AJAR SENSOR IS BUILT INTO THE DOOR LATCH ITSELF AND HAVE READ THAT THE COST TO REPLACE WITH LABOR IS JUST OVER $400 DOLLARS. IF THIS HAPPENS IN THE REMAINING 3 DOORS OR THE HATCH THAT WOULD END UP COSTING OVER $2,000 DOLLARS OVER THE LIFE OF THE VEHICLE. I HAVE NEVER PAID THAT PRICE FOR NORMAL WEAR AND TEAR ON A VEHICLE.

I RECEIVED A RECALL FOR THE BREAK BOOSTER AND HAD IT REPAIRED AUGUST 2015. IN DECEMBER 2016, THE PART FAILED AGAIN, AS I WAS DRIVING DOWN THE MOUNTAIN AND WAS OUT OF WARRANTY, HAD TO PAY 700.00 FOR REPAIR. ON MARCH 15, 2017, PART FAILED, WHILE I WAS PARKING AGAIN, WHICH IT IS COVERED BY WARRANTY, HOWEVER, THERE IS SOMETHING SERIOUSLY WRONG FOR THE BRAKE SYSTEM TO CONTINUALLY FAIL AND FORD DOES NOT WANT TO RESPOND TO MY CONCERN.

THE "MY FORD TOUCH" SYSTEM COMPLETELY SHUT DOWN, STARTING IN NOV. 2015. THE SYSTEM CONTROLS REAR VIEW CAMERA AND HANDS FREE CELL CALLS AMONG OTHER THINGS. THE SYSTEM CAME BACK ON AND AGAIN FAILED AT VARIOUS TIMES THROUGH 2016. I HAD TO REMOVE THE BATTERY CONNECTION AND RECONNECT , AS DIRECTED IN FORD WEBSITE ( KEY RESET). IT AGAIN FAILED IN JAN 2017 AND FINALLY IT FAILED COMPLETELY MARCH 2017. I NEVER RECEIVED ANY COMMUNICATION REGARDING UPDATES TO THE SYSTEM. WHEN YOU GET USED TO THE REAR VIEW CAMERA SYSTEM AND HANDS FREE CALLS , IT IS A MAJOR SAFETY CONCERN WHEN IT IS NOT AVAILABLE.

REALLY TWO COMPLAINTS: 1) DASH/CENTER CONSOLE LIGHTS NOT SHUTTING DOWN PROPERLY AND REPEATEDLY TURN ON/OFF WHEN CAR IS TURNED OFF. RESULTS IN BATTERY DRAW AND FREQUENT DEAD BATTERIES AND 2) DOOR LATCH WARNING LIGHT WILL NOT TURN OFF AND DOORS DO NOT LOCK PROPERLY WHEN BEING DRIVEN.

DOOR AJAR LIGHT ON ALL THE TIME DUE TO A FAULTY DOOR LATCH. THIS ISSUE CAUSES THE INTERIOR LIGHTS TO STAY ON DRAINING THE BATTERY AND CAUSING A HAZARD WHEN DRIVING AT NIGHT. ALSO, THE DOORS WILL NOT LOCK WHEN DRIVING, WHICH CAN BE A HAZARD IN CERTAIN SITUATIONS. THE COST TO MAKE THIS REPAIR THROUGH FORD IS APPROXIMATELY $400, WHICH I DO NOT HAVE IN MY BUDGET. PLEASE DO A RECALL FOR THIS PROBLEM, SINCE IT SEEMS TO BE A RECURRING ISSUE FOR THIS MODEL. PROBLEM BEGAN AS INTERMITTENT AND HAS NOW BECOME CONSTANT. FIRST NOTICED PROBLEM AROUND JULY OF 2016