2011 FORD EDGE Complaints

DOOR SENSOR INDICATES DOOR OPEN EVEN WHEN MANUAL CLOSURE OF THE LATCH MECHANISM. HAS CAUSED MULTIPLE DEAD BATTERIES AND MAKES VEHICLE UNRELIABLE. FORD DENIES EXTENDED WARRANTY COVERAGE BECAUSE THEY CLAIM ITS A "KNOWN MANUFACTURES DEFECT"

THE DRIVERS DOOR AJAR WARNING WAS ACTIVATED ON THE INSTRUMENT PANEL. THE DOOR WAS ACTUALLY CLOSED. THE SAFETY ISSUE WAS THE INTERIOR LIGHTS WERE ON WHILE DRIVING, THE DOORS COULD NOT BE LOCKED WHEN DRIVING AND THE BATTERY WAS DRAINED WHEN THE CAR WAS TURNED OFF FOR THE NIGHT. THERE IS A SAFETY BULLETIN ISSUED ON THE DOOR LATCH AND ASSEMBLY. THE DEALER CHARGED $468.00 TO REPLACE THE DOOR LATCH ASSEMBLY. THE DOCUMENTATION IS THE DEALERSHIP PAPERWORK GIVEN WHEN I PAID THE BILL. *TR

DRIVER DOOR AJAR LIGHT REMAINS ON, DOORS WOULD NOT LOCK AND OVERHEAD LIGHTS REMAINED ON. ISSUE WAS FIRST REPORTED 8/19/2016. THE DOOR AJAR INDICATOR LIGHT WOULD REMAIN ON WHILE THE CAR WAS IN MOTION AND PARKED. THE DEALER NOTES INDICATE: "PERFORMED TSB 15-0013A, REMOVE THE DOOR LATCH ON ONE (1) FRONT DOOR AND CYCLE THE LATCH FOLLOWING THE SERVICE PROCEDURE.". LIGHT REMAINED OFF UNTIL 12/2016. THE DOOR AJAR INDICATOR WOULD COME ON AND NOT GO OFF - BOTH IN MOTION AND PARKED. ON 1/13/17 DEALER NOTES: "CAUSE: 23943A TRIM PANEL - FRONT DOOR - REMOVE AND INSTALL (23942/23943) - L. 1 8T4Z*7821813*B LATCH 23942A6R LATCH ASSEMBLY - FRONT DOOR - REPLACE (21812/21813/219A64/219A65) - L. I WAS CHARGED A DEDUCTIBLE OF $50. I ASKED ABOUT A RECALL AND WAS TOLD THERE WAS NONE.

DRIVER DOOR WOULD NOT CLOSE. SEVERAL OCCASIONS THE DOOR CLOSES TO A "THUMP" AS THE DOOR LATCH WILL NOT LATCH TO THE BODY. I WOULD HAVE TO REACH INTO THE LATCH, WHILE HOLDING THE DOOR HANDLE OPEN, TO PUSH IT UP TO GET THE DOOR TO LATCH.

WHILE DRIVING IN 4 LANE ROAD IN INSIDE LANE STILL MOVING WANTING TO MAKE LEFT TURN. (AWD OFF LIGHT) CAME ON AND (WRENCH ICON), LUCKY ENOUGH TO LIMP I DID GET OFF THE RIGHT SIDE INTO A PARKING LOT. HAD TO GET TOWED 45 MILES TO GARAGE. CHECKED ON LINE IT SEEMS FROM WHAT I COULD FIND IT MAY HAVE TO WITH FAILED THROTTLE BODY. THAT IS WHAT THE SERVICE MAN THOUGHT WHEN I CALLED HIM ABOUT IT. THIS HAZARD SHOULD BE A RECALL VERY DANGEROUS..

DRIVER DOOR INTERLOCK SWITCH CONSISTENTLY FAILS TO WORK. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON UNTIL THE CAR BEGINS TO TRAVEL FORWARD AND REACH A CERTAIN SPEED. AT NIGHT IT IS IMPOSSIBLE TO SEE ANYTHING BEHIND YOU WHEN BACKING UP WITH THE LIGHTS ON. IT HAS ALREADY CAUSED AN ACCIDENT WHEN I BACKED INTO A PARKED CAR. THIS IS A VERY DANGEROUS SAFETY HAZARD AS ANY PERSON WALKING BEHIND YOU COULD BE HIT.

EDGE HAS DOOR AJAR LIGHT ISSUE THAT IS CAUSE BY FAULTY DOOR LATCHES. DOOR SENSOR INCORRECTLY READS DOOR(S) AS BEING OPEN THAT CAUSES BATTERY TO DRAIN AND DISCHARGE. INTERIOR LIGHTING COMES ON WHILE VEHICLE IS MOVING THAT MAY CAUSE DISTRACTION WHILE DRIVING AT NIGHT. ISSUE OCCURS WHILE VEHICLE IS IN MOTION AND WHILE STATIONARY. *TR

MY PASSENGER DOOR INDICATES THAT WHEN CLOSED THAT IT IS NOT. THE DOME LIGHT STAYS ON AND SO DOES THE DASH INDICATOR. IT HAS ALSO DONE IT WHILE DRIVING DOWN THE ROAD. CREEPY, SINCE I'M DISABLED AND HAVE HANDS CONTROLS TO DRIVE. SO I HAVE TO PULL OVER AND RECLOSE THE DOOR. PLUS ONCE THE LIGHTS COME ON I CAN'T SEE WHILE DRIVING AT NIGHT. *TR

THE DRIVER DOOR SENSOR IS NOT WORKING CORRECTLY. THE DRIVER DOOR AJAR NOTIFICATION REMAINS ON ONCE THE DOOR IS CLOSED, AND THE INTERIOR LIGHT WILL NOT TURN OFF. I ALSO CANNOT LOCK MY DOORS. I END UP DRIVING WITH THE INTERIOR LIGHT ON BECAUSE IT WILL NOT GO OUT. AT NIGHT TIME, THIS IS ESPECIALLY DANGEROUS, NOT TO MENTION IT DRAINS THE BATTERY BY STAYING ON WHEN NOT BEING DRIVEN. WHEN I EXIT THE CAR AND SHUT THE DOOR, IT TAKES ME UP TO FIVE MINUTES SOMETIMES TO OPEN AND RE-SHUT THE DOOR TO EVENTUALLY GET THE SENSOR TO REGISTER AND THE LIGHT TO GO OFF. IT'S RIDICULOUS AND FRUSTRATING. I HOPE THAT THIS ISSUE WILL LEAD TO A RECALL BECAUSE I HAVE SEEN A LOT OF COMPLAINTS ABOUT IT. MY CAR JUST HIT 62K MILES. I SAW OTHERS HAVING THE SAME ISSUE AT THE SAME MILEAGE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN PARKING AND EXITING THE VEHICLE, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED AND WOULD ONLY GO OFF WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.